Customer Service Representative Jobs. Australia

Customer Service Representative » Sydney Olympic Park, Auburn Area - THE TOLL GROUP "WE MOVE THE BUSINESSES THAT MOVE THE WORLD" The Role If you are looking for an outstanding employer, we have an opportunity for a Client Service Representative professional to join one of our customers in the manufacturing and distribution sector. This is TEMP opportunity only for 3-6 months. In this role you will be part of a close knit team who are responsible for supporting key clients in their requirements whilst providing excellent customer service. This role is suited to someone that thrives in a busy customer environment. Mon-Fri 8.30-5.00 with 2 days WFH once trained. Key Responsibilities You will have a key portfolio of clients where you are the first point of contact Follow the documented guidelines and requirements for each customer Processing your customers orders on a day to day basis in an accurate and efficient manner Responding to all client enquiries via phone and email in a timely and professional manner Have a flexible approach and work with key stakeholders to achieve a client focused outcomes File all purchase orders & supporting documentation Handl credit claims on a daily basis Track and trace orders and collaborate with transport service providers Skills & Experience Previous experience in customer service essential Efficient in Microsoft, Word and Excel Teamwork and service mentality Highly driven and proactive attitude Excellent oral, written communication and interpersonal skills Highly organised with the ability to prioritise and multitask Flexible with the ability to adapt to change Benefits Work with an outstanding employer in the manufacturing sector Training and support provided Work life balance Great location with transport cafes at the doorstep 2 days WFH About Toll People Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. If you're interested in this role, please click on 'Apply'. Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities. • Fri, 01 Mar • Toll People

Customer Service Representative » Dandenong South, Greater Dandenong - The Company This global publisher is a world leader in helping connect readers through print and digital mediums. They serve readers by transforming the book industry for the better through smart leadership and cutting-edge technology Become a part of an innovative team helping to revolutionise the way publishers make books available in an on-demand world and helping to revolutionise the way that publisher content reaches readers around the world The Role This fast paced Client Services role supports the Account Managers and Publishers to ensure timely setup of Print On Demand titles, and advise on other services to achieve sales growth targets. Day to Day responsibilities include:- Communicating with internal and external stakeholders Actioning the inbox, calls and instant messaging functions Use of email management through a Zendesk ticketing system, prioritising and responding to customer queries in a timely manner Attending publisher and author events as appropriate and client training on systems where appropriate. Use of several IT software systems and multi-tasking in a fast-paced environment You To be considered for this amazing opportunity, you will possess the following: 3-5 years customer service experience Minimum 1 year client service and account liaison experience preferred. Sound MS Office Suite skills, database systems and knowledge of CRMs Excellent communication skills both written and verbal Highly organised with strong time management and attention to detail Be flexible and positive in your approach and remain calm and professional under pressure What's on Offer? A competitive base salary and incentive opportunities Dandenong South location - initially, with Hybrid once trained A supportive and collaborative team environment Training and professional development If you're a true customer service superstar this is the perfect opportunity to utilise your skills and experience and take the next step. Want to know more? Contact Laura Williams on 03 9239 8103 for a confidential discussion. Apply Today Please send your resume by clicking on the apply button Job Reference Number: 06830-0012923633LW By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Wed, 06 Mar • Robert Half

Customer Service Representative - Viva Energy Retail Breakfast Creek » Brisbane, QLD - Newstead, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 05 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Hurstville » Hurstville, NSW - Sydney, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 05 Mar • Coles Group

Customer Service Representative » Knoxfield, VIC - + Sales, Operations, Customer Service and Support Service functional teams across our 16 sites, who position us as a market... leader in our field. About the Position As the primary point of contact for our customers, the Customer Service... • Tue, 05 Mar • Stramit

Customer Service Representative » Perth, WA - + Sales, Operations, Customer Service and Support Service functional teams across our 16 sites, who position us as a market... leader in our field. About the Position As the primary point of contact for our customers, the Customer Service... • Mon, 04 Mar • Stramit

Customer Service Representative » Hamilton South, Newcastle Area - Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. The Opportunity Come and discover the opportunity to join our Ranbuild business in our team as a Customer Service Representative. Ranbuild is a market leader in the pre-engineered building market and has been supplying sheds, garages and steel buildings for over 70 years, specialising in the commercial, residential, rural and equine markets. Are you someone who thrives on meaningful interactions and is eager to take your career to the next level? Come and discover the opportunity to join our Ranbuild business at our Hamilton office as a Full-Time - Customer Service Representative. If you are a strong communicator who is able to learn new systems and provide our customers with exceptional service, then this role may be perfect for you. Being someone who is keen to solve problems, take initiative and a passion to grow your skillset, you will be part of a high performing team contributing to business outcomes. What Will You Do? Working with a friendly and inclusive team, you will be a key contact for sales and service enquiries. This will see you: providing personalised assistance to customers, handling inquiries and quotes via phone and email nurturing leads by following up on quotations and inquiries, converting them into rewarding sales opportunities partner closely with internal stakeholders including sales, commercial, and technical teams to exceed customer expectations nurturing and growing relationships with Dealers to uncover new business opportunities and foster enduring partnerships be part of a team that champions innovation, empowering you to enhance internal processes and enrich our value proposition More About You We’re expecting you to be a highly collaborative and influential communicator, who has a passion for continuous learning. In addition, you will bring: exceptional customer service and communication skills, both written and verbal experience or exposure to the construction industry would be highly desired high attention to detail and ability to manage multiple tasks simultaneously the ability to influence and build rapport with internal and external stakeholders problem-solving skills and ability to liaise with management and relevant teams on a range of matters demonstrated computer literacy, with experience in data entry and MS Office Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: receive a competitive salary package with the added perk of a quarterly bonus generous paid parental leave including continued super contributions while you’re on leave create and deliver innovative solutions that drive transformation in our business keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Friday 15 March 2024. • Mon, 04 Mar • BlueScope

Customer Service Representative - Viva Energy Retail Ipswich North » North Ipswich, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Westfield » Seville Grove, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Maryborough » Maryborough, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Warrenheip » Warrenheip, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Kilmore » Kilmore, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail South Nowra » Nowra, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative » Melbourne, VIC - Your Job Koch Fertilizer is seeking an enthusiastic Customer Service Representative to provide excellent and professional customer...Location(s) Melbourne, Victoria Company Koch Fertilizer Career Field Customer Service Job Number 152829... • Mon, 04 Mar • Koch Fertilizer

Customer Service Representative - Viva Energy Retail South Yarra » Melbourne, VIC - South Yarra, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Dandenong South » South Melbourne, VIC - Dandenong South, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Kununnurra Roadhouse » Kununurra, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative » Carrum Downs, Frankston Area - PURPOSE OF THE JOB: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of service. Duties Included but not limited to: Customer service: Ensure prompt and accurate processing of sales orders, order changes or cancellations Receive and action enquires from customers in relation to sales orders, delivery dates, stock availability, product information DIFOT management Manage Open Orders Report and Proactively advise customers of delays Updating Customer information using Master Data Sales: Quoting / Sell Price enquires Supporting Sales Team with Sales / Customer Information Pricing - updating and maintaining customer pricing in SAP Communicating Customer Feedback / Business Risks to Sales Team Administration: Scanning Reception / Mailing / Greeting Visitors Skills and Experience: Mandatory: Excellent interpersonal & Communication skills SAP experience highly regarded Proficient Computer and Typing skills Excellent attention to detail and problem-solving skills Desirable: Internal sales Manufacturing industry experience CSMT Experience Export Experience If you have the above mentioned skills please apply below or email your up to date resume to Kelly Jenkins kjenkinslpcommercial.com.au Please note only shortlisted Candidates will be contacted LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services • Sun, 03 Mar • LP Consulting Services

Customer Service Representative » Perth, Perth Region - Job no: 895726 Work type: Casual Location: Perth Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia. As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day. Life at bp We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers. Why you'll enjoy working here Generous, above industry hourly rate Job stability with an essential service 10% discount on in-store items Supportive health and wellbeing benefits Free on-site parking Fuel Discounts Adult rates $30 - $40 per hour other perks • Sat, 02 Mar • BP

Customer Service Representative » Sydney, Sydney Region - Job no: 895720 Work type: Casual Location: Sydney bp Quakers Hill (6 PM to 12 AM) Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia. As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day. Life at bp We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers. Why you'll enjoy working here Generous, above industry hourly rate Job stability with an essential service 10% discount on in-store items Supportive health and wellbeing benefits Free on-site parking Fuel Discounts Adult rates $30 - $40 per hour other perks • Sat, 02 Mar • BP

Customer Service Representative » East Ryde, Ryde Area - Benefits Global diagnostics company $38-40 per hour Macquarie Park location, onsite parking and close to transport links Onsite Barista WFH 1 day per week 6 month contraction, possibility of extension - ASAP start About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service team leader, working as part of a team of four customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Answer email and phone enquiries in a timely manner Ensure complaints and queries are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Order fulfillment using SAP Stock allocation Liaise with internal & external stakeholders including Logistics & 3PL Manage backorders and open orders Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP knowledge desirable Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Sat, 02 Mar • Healthcare Professionals Group

Customer Service Representative II » Melbourne, VIC - here: or connect with us on , , , or . About This Opportunity The Customer Service Representative must be able to strive in a fast...-paced environment. The Customer Service Representative is expected to provide customer care services with a friendly... • Sat, 02 Mar • InComm Payments

Customer Service Representative - Viva Energy Retail Camden » Camden, NSW - Sydney, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representatives » Australia - Customer Service & Call Centre Source: uWorkin JOB DESCRIPTION Customer Service representatives 08 Feb 2024 QLD, Brisbane, Australia Casual AU$30.00 - AU$35.00 per hour Business Support Customer Service representatives Starting Immediately 1-3 years Experience $30-$35 per hour Are you seeking a new role that you can use your relationship and communication skills in professional environment? Look no further Introducing our Customer service representative role, Required Skills, Qualifications and Experience Good phone manner 1-3 years' experience in a similar role Good multi-tasking skills worked in a fast-paced environment Experience with Microsoft Office programmes What you need to be successful in the role High verbal and written skills Excellent organisational skills Monitor and maintain multiple tasks. Have high integrity within the work place Ability to work in a dynamic team setting Apply If this role sounds like your ideal next career move, then prompt application is recommended for consideration. For further information on this opportunity please contact Josh Payne at Core Talent: Click here to view more detail / apply for Customer Service representatives Advanced Personnel Management - Brisbane City, QLD Advanced Personnel Management - Brisbane City, QLD Advanced Personnel Management - Brisbane City, QLD Advanced Personnel Management - Brisbane City, QLD Advanced Personnel Management - Spring Hill, QLD Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more . J-18808-Ljbffr • Fri, 01 Mar • Online Courses Australia Pty

Customer Service representatives » Australia - Are you seeking a new role that you can use your relationship and communication skills in professional environment? Look no further Introducing our Customer service representative role, Required Skills, Qualifications and Experience Good phone manner 1-3 years' experience in a similar role worked in a fast-paced environment Experience with Microsoft Office programmes What you need to be successful in the role High verbal and written skills Excellent organisational skills Monitor and maintain multiple tasks. Have high integrity within the work place Ability to work in a dynamic team setting Apply If this role sounds like your ideal next career move, then prompt application is recommended for consideration. For further information on this opportunity please contact Josh Payne at Core Talent: J-18808-Ljbffr • Fri, 01 Mar • Core Talent Pty Ltd

Customer Service Representative » Sydney Olympic Park, Auburn Area - THE TOLL GROUP "WE MOVE THE BUSINESSES THAT MOVE THE WORLD" The Role If you are looking for an outstanding employer, we have an opportunity for a Client Service Representative professional to join one of our customers in the manufacturing and distribution sector. This is TEMP opportunity only for 3-6 months. In this role you will be part of a close knit team who are responsible for supporting key clients in their requirements whilst providing excellent customer service. This role is suited to someone that thrives in a busy customer environment. Mon-Fri 8.30-5.00 with 2 days WFH once trained. Key Responsibilities You will have a key portfolio of clients where you are the first point of contact Follow the documented guidelines and requirements for each customer Processing your customers orders on a day to day basis in an accurate and efficient manner Responding to all client enquiries via phone and email in a timely and professional manner Have a flexible approach and work with key stakeholders to achieve a client focused outcomes File all purchase orders & supporting documentation Handl credit claims on a daily basis Track and trace orders and collaborate with transport service providers Skills & Experience Previous experience in customer service essential Efficient in Microsoft, Word and Excel Teamwork and service mentality Highly driven and proactive attitude Excellent oral, written communication and interpersonal skills Highly organised with the ability to prioritise and multitask Flexible with the ability to adapt to change Benefits Work with an outstanding employer in the manufacturing sector Training and support provided Work life balance Great location with transport cafes at the doorstep 2 days WFH About Toll People Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. If you're interested in this role, please click on 'Apply'. Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities. • Fri, 01 Mar • Toll People

Customer Service Representative - Viva Energy Retail Neutral Bay » Sydney, NSW - Neutral Bay, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representative » Modbury, SA - looking to travel. As a Customer Service Representative, you will be providing essential services to people across Australia on behalf... Australians! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury... • Fri, 01 Mar • Datacom

Customer Service Representative » Modbury, Tea Tree Gully Area - Are you passionate about helping people? Join this exciting opportunity to help out your fellow Australians We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. About The Role With access to knowledge content, extensive training and leadership support you will be helping Australians with Passport enquires looking to travel. As a Customer Service Representative, you will be providing essential services to people across Australia on behalf of our Australian Federal Government client. In this role you'll be operating in a dynamic team environment with a focus on meeting quality outcomes for customers. Operating Hours We have both full time and casual opportunities available, required availability for the casual roles is a minimum of 20 hours per week across our operating hours. Our operating hours are Monday to Friday between 7:30am and 7:30pm on a rotating roster with flexibility to support all of your out of work commitments. Skills & experience High attention to detail Excellent customer service skills Patience and empathy towards people in difficult situations A team player focus, working collaboratively to exceed expectations Clear communication skills to customers and stakeholders Punctual and reliable Experience adhering to KPI's Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM Due to clearance requirements Australian Citizenship is required Benefits Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment. Best in class rewards and recognition program including awards and corporate retail discounts on tap Paid Parental Leave Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000 Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you. APPLY WITH US TODAY LI-DNI • Fri, 01 Mar • Datacom

Customer Service Representative - Viva Energy Retail Lane Cove » Lane Cove, NSW - Sydney, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Gatton » Gatton, QLD - Toowoomba, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representative - Perth » Perth, WA - As a Customer Service Representative in our Perth Branch you’ll be: Responding to customers transactional banking needs, delivering... passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position A genuine... • Fri, 01 Mar • Commonwealth Bank of Australia

Customer Service Representative - Viva Energy Retail Warrawong » Warrawong, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representative » Melbourne, VIC - : Melbourne, Victoria (Hybrid) Job Category: Call Centre and Customer Service About Netwealth Netwealth is a fast-growing fintech... and curious people who work together to achieve phenomenal outcomes for our customers. The primary purpose of the Customer... • Fri, 01 Mar • Atlam Group

Customer Service Representative » Melbourne, VIC - Customer Service Representative Job no: 509985 Work type: Full Time Location: Melbourne - Inner Customer Service... Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear... • Fri, 01 Mar • Atlam Group

Customer Service Representative - Viva Energy Retail Goulburn » Goulburn, NSW - Sydney, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Fri, 01 Mar • Coles Group

Customer Service Representative » Lyndhurst, VIC - Melbourne, VIC - to join our Lyndhurst team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel... and industrial projects.Our supportive, customer-focused team at Lysaght has a passion for service and team interaction... • Fri, 01 Mar • Atlam Group

Customer Service Representative » Modbury, SA - . As a Customer Service Representative, you will be providing essential services to people across Australia on behalf...! We are hiring Customer Service roles to support our client, the Australian Passport Office, in Modbury. Be recognised and rewarded... • Fri, 01 Mar • Datacom • $52000 - 55000 per year

Customer Service & Support Centre Representative » Hallam, VIC - Melbourne, VIC - Service & Support Centre Representative Hallam, VIC, AU, 3803 Feb 8, 2024 THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY... Our Customer Service and Support Centre staff are all about solving problems, driving efficiencies, and delivering best practice... • Fri, 01 Mar • Atlam Group

Customer Service Representative » Sydney, Sydney Region - Job Details: Position: Temporary Customer Service Representative Employment Type: Full time or part time temp roles (Monday to Friday) available with the possibility of extension and permanent employment Pay: $37 per hour superannuation Timings: Full time office based role Location: Camperdown, Sydney Job Requirements: About the role: Handle both inbound and outbound customer service inquiries Investigating potential cyber security concerns and assisting customer that were affected Provide essential support to victims of cybercrimes and identity theft Deal with a lot of different queries and concerns Following various procedures About you: We are looking for team players with previous call centre experience and a great level of empathy. Our ideal candidate would have previous exposure to fraud prevention or investigation, but if you have experience dealing with claims or you have worked in the banking sector in the past - this role might be perfect for you You will also have: Excellent verbal and written communication skills. Good amount of resilience and ability to confidently assist individuals in crisis situations Strong problem-solving abilities and the capacity to handle competing priorities. High ethical standards and a commitment to working with integrity. Willingness to listen to and act on feedback professionally. Inbound call centre experience. • Fri, 01 Mar • Hudson

Customer Service Representative » New South Wales - Job Details: Position: Temporary Customer Service Representative Employment Type: Full time or part time temp roles... both inbound and outbound customer service inquiries Investigating potential cyber security concerns and assisting customer... • Fri, 01 Mar • Hudson • $37 per hour

Customer Service Representative - Viva Energy Retail Taren Point » Taren Point, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 29 Feb • Coles Group

Customer Service Representative » Sydney, NSW - Customer Service Representative - Sydney Physical well-being is more than just body; it includes our minds... by being proactive in meeting individual customer requirements and adding value to our service. Continuously improve Smith... • Thu, 29 Feb • Smith & Nephew

Customer Service Representative » Perth, WA - Customer Service Representative - Perth Physical well-being is more than just body; it includes our minds... by being proactive in meeting individual customer requirements and adding value to our service. Continuously improve Smith... • Thu, 29 Feb • Smith & Nephew

Customer Service Representative » Australia - Job Details: Position: Temporary Customer Service Representative Employment Type: Full time or part time temp roles (Monday to Friday) available with the possibility of extension and permanent employment Pay: $37 per hour superannuation Timings: Full time office based role Location: Camperdown, Sydney Job Requirements: About the role: Handle both inbound and outbound customer service inquiries Investigating potential cyber security concerns and assisting customer that were affected Provide essential support to victims of cybercrimes and identity theft Deal with a lot of different queries and concerns Following various procedures About you: We are looking for team players with previous call centre experience and a great level of empathy. Our ideal candidate would have previous exposure to fraud prevention or investigation, but if you have experience dealing with claims or you have worked in the banking sector in the past - this role might be perfect for you You will also have: Excellent verbal and written communication skills. Good amount of resilience and ability to confidently assist individuals in crisis situations Strong problem-solving abilities and the capacity to handle competing priorities. High ethical standards and a commitment to working with integrity. Willingness to listen to and act on feedback professionally. Inbound call centre experience. • Thu, 29 Feb • Hudson Australia

Customer Service Representative - Viva Energy Retail Fyshwick Wiluna » Fyshwick, ACT - Canberra, ACT - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 29 Feb • Coles Group

Customer Service Representative » Sydney, NSW - Customer Service Representative - Sydney Physical well-being is more than just body; it includes our minds... by being proactive in meeting individual customer requirements and adding value to our service. Continuously improve Smith... • Thu, 29 Feb • Smith & Nephew

Customer Service Representative - Casual » Melbourne, VIC - to be the leading customer-centric data centre services company. Job Description As our Customer Service Representative... Provide outstanding customer service to customers and internal stakeholders Monitor NEXTDC facility systems Provide accurate... • Thu, 29 Feb • NEXTDC

Customer Service Representative » Epping, Ryde Area - The Company A leading Australian manufacturer and distributor. Their focus on quality, and a commitment to only hiring the best in the market, has resulted in a culture of high performance. The Role Reporting to the Customer Service Manager, your roles and responsibilities will include the following: Manage and process orders Handle customer inquiries via phone and email Process warranties, claims, and credits Build strong relationships with existing and new customers Liaise with sales and internal teams Skills and Experience Prior experience with processing customer orders is essential Excellent written and verbal communication skills Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Experience with an ERP system is essential Administration experience with a customer service focus Company Culture A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. An industry leader renowned for their innovation, creativity, and commitment. Benefits Enjoy working for an organisation with a collaborative and supportive work culture, with huge career growth and development opportunities. Working close to home in Epping, with a supportive and engaging management team. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Marc Lock on 03 9948 9499. • Thu, 29 Feb • Veritas Recruitment Essendon Partnership

Customer Service Representative » Collingwood, Yarra Area - ABOUT THE COMPANY Australian-owned and operated, end-to-end freight forwarder. With a loyal client base and dedicated trans-lanes, our client believes in excellent Customer Service. The result is a professional and transparent final product. ABOUT THE ROLE Working within the Commercial team, our client is adding a Customer Service Representative to their team. Previous experience in a similar role within International Freight Forwarding is a must. Maintaining a portfolio of accounts within a trade lane, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. This position DUTIES • Work with overseas agents and suppliers to ensure bookings are actioned as requested. • Ensure all documents are updated in CW1 for hand-over to operations • Provide daily freight status reports and troubleshoot potential issues • Work closely with internal stakeholders to ensure minimal delays • Maintain and service a portfolio of accounts with a key trade lane SKILLS AND EXPERIENCE • 5-7 years experience in freight forwarding customer service. • Understand the end-to-end import freight forwarder process • Professional appearance and approach to the workday • Strong and demonstrated exposure to CW1 • Ability to demonstrate strong written communication with clients COMPANY CULTURE A professional mindset with experienced people at all levels. A freight forwarder with over 25 years of proven success. A business with a modern, open office with great perks BENEFITS • Continued and ongoing training and development program • On-site parking and access to a gym • Modern, dynamic office set-up • Thu, 29 Feb • Veritas Recruitment Essendon Partnership

Customer Service Representative » Australia - Job Description We are seeking a highly motivated individual to join our Environmental team in Brisbane, as a key contributor to our sample receipt and dispatch operations. As a vital member of the team, you will play a crucial role in maintaining excellence in client services related to soil, water, and air sample processing. Your key responsibilities in this role will include but are not limited to: Liaise with EHS and local management to ensure the safe, efficient and harmonious operation of the Brisbane EHS Sample Receipt facility. Liaise and work closely with Client Service Managers, Business Development Managers, Sales Teams and other stakeholders optimise service needs and be versatile with distinct customer focus. Agile coordination of high-quality service and meet deadlines ensuring integrity of service and ongoing relationship growth. Maintain records of client liaison, meetings and related activities. Scope and prepare or organise quotations as required. Sort and identify samples on receipt, and complete and record all required sample receipt checks, including sub-sampling, labelling, storing and/or timely repacking of samples for dispatch as necessary. As required, drive to client sites to pick up samples, and/or carry out sampling according to approved procedures. Accurately complete sampling and site records Perform other duties as directed by the Project Manager. • Wed, 28 Feb • SGS

Customer Service Representative » Pemulwuy, Parramatta Area - THE TOLL GROUP "WE MOVE THE BUSINESSES THAT MOVE THE WORLD" The Role If you are looking for an outstanding employer, we have an opportunity for a Client Service Representative professional to join one of our customers in the healthcare logistics sector. In this role you will be part of a close knit team who are responsible for supporting key clients in their requirements whilst providing excellent customer service. The clients are located in Australia and internationally. This role is suited to someone that thrives in a busy customer environment. Key Responsibilities You will have a key portfolio of clients where you are the first point of contact Follow the documented guidelines and requirements for each customer Processing your customers orders on a day to day basis in an accurate and efficient manner Responding to all client enquiries via phone and email in a timely and professional manner Have a flexible approach and work with key stakeholders to achieve a client focused outcome File all purchase orders & supporting documentation accordingly to the documented process on the common drive. Adhoc reporting for clients Track and trace orders and provide status updates to clients Skills & Experience Previous experience in pharmaceutical an advantage SAP knowledge, highly advantageous Efficient in Microsoft, Word and Excel Teamwork and service mentality Highly driven and proactive attitude Excellent oral, written communication and interpersonal skills Highly organised with the ability to prioritise and multitask Flexible with the ability to adapt to change Benefits Work with an outstanding employer in the healthcare logistics sector Temp to Perm opportunity State of the art facilities Training and support provided Work life balance Career Progression About Toll People Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. If you're interested in this role, please click on 'Apply'. Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities. • Wed, 28 Feb • Toll People

Customer Service Representative » Jamisontown, Penrith Area - Are you an enthusiastic Retail Professional looking to develop your career? We are looking for retail professionals of all levels of experience to deliver excellent service in stores across NSW Ensuring that their retail experience runs smoothly; you will be crucial to delivering wonderful service to our customers. This is an ideal role for both someone new to retail (but familiar with tools and/or sales) or someone who wishes to further their career with a great company. Job Responsibilities: Processing sales transactions Providing product feedback and advice Supporting customer inquiries The ideal candidate will have: Previous related experience Strong communication manner – both written and verbal Knowledge/experience of trade tools is desirable but isn’t necessary • Wed, 28 Feb • LLS Australia

Customer Service Representative - Woolworths Customer Hub Rosny Park (Tas) » Rosny Park, TAS - Service Representative - Contact Centre (Inbound) Exciting opportunity for service focussed individuals... Indicators Provide exceptional customer service experiences through efficient evaluation and first call resolution... • Wed, 28 Feb • Woolworths Group

Customer Service Representative - Viva Energy Retail Southport » Queensland - , and paceA keen eye for detail and cleanlinessA passion for… Click here to view more detail / apply for Customer Service... autonomously and in a group settingA commitment to providing great customer experiences by working with enthusiasm, energy... • Wed, 28 Feb • Atlam Group

Customer Service Representative - Wednesday to Sunday » Sydney, NSW - your potential into reality. Job Description The Customer Service Representative (Internally: Client Associate) is accountable... customer service, answering questions, explaining processes, products and services, and providing back office services in... • Wed, 28 Feb • OFX

Customer Service Representative » Parkinson, Brisbane - The Role Customer Service Representatives play a key role in supporting the effective day to day running of our branches, being the first point of contact for all enquiries whether via phone, email or in person. Responsible for communication between warehousing, stock controllers and external transport companies, the Customer Service Representatives first priority is to ensure they provide a seamless experience for our customers. We are now seeking to employ a highly motivated and experienced Customer Service Representative within our branch in Parkinson. This position will be reporting to the State Manager and will be responsible for various duties to support the Hire team. Utilising our systems to track stock, create hire agreements with customers and processing payments, as well as upselling and cross selling when an opportunity arises, the Customer Service Representative is a role that brings together all facets of the business for our customers benefit. You You are proactive and diligent, and may not have experience in the Hire industry but have a desire to learn and grow (training provided), with strong customer service skills that come to the forefront in all that you do. You enjoy working within a tight knit team that is values driven. You can build relationships, while solving problems, and navigating multiple priorities, and you love to support people. This is a true opportunity to build your career within the Hire industry, with Customer Service Representatives having a unique insight into all the components of the business to learn and grow from; from here this role can lead into Sales, Operations, Marketing, Transport - the opportunities are endless The Perks Competitive remuneration package and career progression opportunities. Ready Industries supports our employees by providing an Employee Assistance Program to all staff across the business. About Us Ready Industries is a recognised multi-national company that retains many successful businesses including but not exclusive of: 1300TempFence, 1300SiteCam, 1300Hoarding, The Portable Toilet Company and TPSCC. We are a renowned family owned business, and with over 22 years’ experience in the industry, we have grown to be the leading site solution company in Australasia. We are the preferred specialist in temporary fence hire and sales across multiple industries including infrastructure, civil, industrial, commercial, residential and events. Our Mission We are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products, and processes so that we can GO out there and deliver the best customer experience. If you would like more information, please reach out today and our friendly teams will be in touch. • Wed, 28 Feb • Ready Industries

Customer Service Representative - Viva Energy Retail Springfield Lakes » Springfield, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 27 Feb • Coles Group

Customer Service Representative - Part Time » Sydney, NSW - Together we can create brilliant customer experiences Do Work that Matters As a Customer Service Representative... and early-intervention collections Simple customer service enquiries See Yourself in our Team We currently have part- time... • Tue, 27 Feb • Commonwealth Bank of Australia

Customer Service Representative - Viva Energy Retail Balmoral » Brisbane, QLD - Bulimba, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 27 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Coffs Harbour » Coffs Harbour, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 27 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Doncaster » Melbourne, VIC - Doncaster, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Wonthella » Wonthella, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Wonthella » Wonthella, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Redlynch » Cairns, QLD - Redlynch, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Cabramatta West » Sydney, NSW - Cabramatta, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Camberwell » Camberwell, VIC - Melbourne, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative - Viva Energy Retail Murwillumbah » Murwillumbah, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 26 Feb • Coles Group

Customer Service Representative » Modbury North, Tea Tree Gully Area - Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service Representative, you will be providing essential services to people across Australia and the world. About The Role As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters. Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer. With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient. Operating Hours This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster. Skills & experience High attention to detail Excellent customer service skills Patience and empathy towards people in difficult situations A team player focus, working collaboratively to exceed expectations Clear communication skills to customers and stakeholders Punctual and reliable Experience adhering to KPI's Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC). Due to clearance requirements Australian Citizenship is required Benefits Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment. We offer options for you to interview virtually. Best in class rewards and recognition program including awards and corporate retail discounts on tap. Paid Parental Leave Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000 Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you. APPLY WITH US TODAY LI-DNI • Sun, 25 Feb • Datacom

Customer Service Representative (Fixed term till October 2024) - Tradelink Support Office » Australia - … and the one after that! Your role as our Customer Service Representative? Helping make it happen! The Tradelink Opportunity... We are looking for a Customer Service superstar who is excellent at trouble shooting, can prioritise work at a fast pace, and is not afraid to pick... • Sat, 24 Feb • Tradelink

Customer Service Representative » Sydney, Sydney Region - Job Description The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. • Sat, 24 Feb • OFX

Customer Service Representative » Revesby, Bankstown Area - About Us Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. Hitachi Benefits: Hybrid working: Opportunity to work from home up to 2 days per week TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity Health: Discounted Medibank health insurance policy Wellness program: access to Employee Assistance Program Uniform: Generous corporate uniform supplied Training and Development: Continuous training and upskilling with real career development opportunities, start your rewarding career now Home Electrical Appliances: Employee exclusive staff discounts on Hitachi goods Location: Revesby with access to FREE onsite parking The Opportunity As part of the National Contact Centre team, this role will make you the first point of contact with our customers, responding to a high volume of inbound queries, mainly via phone, emails, and web portals. Based in Revesby, we are seeking an experienced Customer Service Representative with availability to work weekends to support our customer base on a permanent, full-time basis. This is a hybrid working opportunity, with the ability to work up to 2 days from home per week. Availability to work weekends is a must. About you As the ideal candidate, you will have: Experience working within a high-volume, dynamic, call centre or customer service environment is highly regarded Availability to work weekends Experience processing internal/counter sales orders will be advantageous Ability to create purchase orders and raise invoices Excellent written and verbal communication skills to direct high-volume inquiries Strong computer literacy skills Helpful and adaptable approach when understanding customer needs with an ability to navigate and solve complex issues The ability to professionally articulate to internal and external customers Video • Sat, 24 Feb • Hitachi Construction Machinery

Customer Service Representative » Modbury, Tea Tree Gully Area - Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service Representative, you will be providing essential services to people across Australia and the world. About The Role As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters. Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer. With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient. Operating Hours This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster. Skills & experience High attention to detail Excellent customer service skills Patience and empathy towards people in difficult situations A team player focus, working collaboratively to exceed expectations Clear communication skills to customers and stakeholders Punctual and reliable Experience adhering to KPI's Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC). Due to clearance requirements Australian Citizenship is required Benefits Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment. We offer options for you to interview virtually. Best in class rewards and recognition program including awards and corporate retail discounts on tap. Paid Parental Leave Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000 Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you. APPLY WITH US TODAY LI-DNI • Fri, 23 Feb • Datacom

Customer Service Representative » Sydney, Sydney Region - 40% off products discount 2 mental health days off per year Long-term job security CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR Sydney - Western Sydney Salary - $60k super About the company: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe, this is an exciting cannot miss career growth opportunity for the right superstar About the role: This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks. Responsibilities: Respond to customer inquiries via phone, email, and respond in a timely and professional manner Resolve customer complaints and issues to ensure customer satisfaction Provide product information and assist customers with placing orders Process returns, refunds, and exchanges according to company policies Collaborate with other departments to resolve customer issues and improve overall customer experience Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness Assist with data entry tasks, such as updating customer records and inputting sales data into the company database Support other team members and departments as needed About you: Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in Microsoft Office and data entry software Ability to work in a fast-paced environment and adapt to changing priorities Benefits: You will enjoy partnering with our client as the successful candidate will see the following benefits: Product discount (40% off) free samples Additional mental health days off Supportive and dynamic team Long-term career prospect Growth opportunities & promotions pushed from within If this sounds like you then please send your CV over to jordanmarigoldjivaro.com.au or call 0402 349 662 • Fri, 23 Feb • Jivaro

Customer Service Representative » Macquarie Park, Ryde Area - At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. The Customer Service Representative is a member of a team responsible for service excellence with efficient, effective processing of customer orders to enable correct purchase, invoicing and delivery of Alcon product to customers. The Customer Service Representative is also responsible for the provision of customer services to Alcon’s customers, internal departments, and consumers. The role offers an opportunity to display initiative, a passion for service excellence and to actively demonstrate Alcon’s core values. This is a busy high volume role which requires someone to be able to multitask and be able to process a high number of orders along with taking calls. Facilitate the correct and timely delivery and invoicing of Alcon products and the processing of RANs and credit notes by entering data accurately within Alcon’s business systems. This requires a high level of attention to detail and understanding of Alcon’s systems and business relationships and how to extract or enter appropriate information Continuously access information sources, communications and training to update knowledge and to ensure information and procedures are current and delivered seamlessly and consistently in the Department and actively participate in the identification and development of service level improvements. Liaise closely with the sales teams to provide high quality information regarding sales opportunities, customer complaints or competitor behaviour. Interprets and communicates relevant pricing/ policy / procedures / changes to customers and staff, ranging from basic enquiries to more complex enquiries including warranty enquiries and Prosthesis rebates. Achieve individual and department quality, service and efficiency KPIs which include call pick up time, order entry accuracy and order processing time. Important to have high very high Attention to detail and skills to be able to manage high volume of workload. Skills and Experience Accurate and quick data processing skills SAP experience Good communication skills Attention to detail Problem solving Customer service experience in the Medical Device or Pharmaceutical industry preferred Any experience with Electronic ordering (EDI) would be encouraged How You Can Thrive at Alcon: Opportunity to work with a leading global medical device company. Collaborate with a diverse and talented team in a supportive work environment. Competitive compensation package and comprehensive benefits. Continuous learning and development opportunities. Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker • Fri, 23 Feb • Alcon

Customer Service Representative » East Melbourne, Melbourne - Are you passionate about inbound Customer Service? We are looking for an experienced CSR for our highly reputable client in the FMCG space We are looking for a motivated and friendly customer service representative. You will be the first point of contact for business to business customers, helping with orders and general enquiries while working closely with other departments in a varied and exciting role. This position is perfect for someone looking for the stability of a permanent role in a respected and well-established company with a supportive team environment. The ideal candidate will be experienced in fulfilment or eager to learn with a positive and can-do attitude. Responsibilities Your duties will include but not be limited to; Offering a wide range of support to existing business clients Answer inbound calls and emails Processing returns and claims Order processing Preforming general administration tasks Promoting a range of products to support customers’ needs Liaise with other departments to ensure smooth running of orders Other ad hoc duties as directed Skills & Experience Previous call center experience or a role of a similar nature Ability to build rapport and great interpersonal skills Excellent communication skills both verbal and written Basic computing skills and the ability to quickly learn new systems/processes Able to work as an effective team member across different departments High level of attention to detail required Experience in distribution or warehousing would be an advantage Previous sales or relationship building experience highly desirable Our Client Our client, is a national leader and manufacturer within their industry. Due to internal and external growth, the opportunity has opened for a highly driven and experienced Customer Service Representative to join their dynamic team on an permanent fulltime basis. To apply, please click on the link below. Additionally, please phone Georgia Campbell on 0423 225 867 • Fri, 23 Feb • Sharp & Carter

Customer Service Representative » Macquarie Park, Ryde Area - Benefits Be a part of a global medical device organisation. Permanent full time position available. Located in the heart of Macquarie Park, close to station and parking on site. $75,000 Super Parking on site Honest, flexible working arrangement. About the company Work for a global medical device company operating across advanced devices for medical professionals across the globe. Our client looks to provide effective treatments quickly and economically to provide the best level of service possible enhancing the quality of life to patients all over the world. About the opportunity Become an integral piece of a strong, and motivated Customer Service team. Provide support to a market leading range of innovative orthopaedic medical devices. Use your ability to problem solve and self-awareness to work cohesively with hospitals and sales representatives. Be genuinely committed to patient and customer satisfaction and you will grow and advance your career. Your role will directly impact the end patient in surgery, so bringing an ability to prioritise and work in a fast paced environment with minimal error will be highly valued. This particular position is responsible for managing the New Zealand side of the business. In doing so, this role fits in new Zealand work hours, and any applicant must be available to work between the hours of 5:30 AM - 3:30 pm on a rotating roster with their colleagues. Duties Provide a high level of Customer Service to internal and external stakeholders. Order processing and fulfilment using SAP. Managing customer expectations and investigation of orders. Support field personnel in hospital environments with dedication to providing exceptional assistance in high pressured scenarios. Ensure complaints are resolved quickly and expertly, and escalated when required. Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation. Experience with Orthopaedic devices is highly regarded. SAP knowledge or similar ERP experience is essential. Experience with loan kits highly valued. Ability to communicate well with internal stakeholders as well as the capability to work autonomously. Strong attention to detail and multi-tasking ability. Culture Fantastic team leadership, in a supportive environment. Team is engaging and hard working - fantastic team and organisation to be a part of. Working on the New Zealand side of the business, this role does demand an employee with a more autonomous working style. How to Apply Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com • Fri, 23 Feb • Healthcare Professionals Group

Customer Service Representative » New South Wales, Australia - Become part of this Globally renowned company and part of their high performing team CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR Sydney - Western Sydney Salary - $60k super About the company: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe, this is an exciting cannot miss career growth opportunity for the right superstar About the role: This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks. Responsibilities: Respond to customer inquiries via phone, email, and respond in a timely and professional manner Resolve customer complaints and issues to ensure customer satisfaction Provide product information and assist customers with placing orders Process returns, refunds, and exchanges according to company policies Collaborate with other departments to resolve customer issues and improve overall customer experience Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness Assist with data entry tasks, such as updating customer records and inputting sales data into the company database Support other team members and departments as needed About you: Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in Microsoft Office and data entry software Ability to work in a fast-paced environment and adapt to changing priorities Benefits: You will enjoy partnering with our client as the successful candidate will see the following benefits: Product discount (40% off) free samples Additional mental health days off Supportive and dynamic team Long-term career prospect Growth opportunities & promotions pushed from within If this sounds like you then please send your CV over to jordanmarigoldjivaro.com.au or call 0402 349 662 • Thu, 22 Feb • Jivaro

Customer Service Representative » Darwin Region, Northern Territory - Customer Service Officer Toll People are recruiting Retail/Admin/Customer Service position. Role is an ongoing fulltime casual position 8am to 4pm Monday-Friday in Darwin's East Arm with a view to transferring permanent after 6 months. We are seeking a dynamic person with strong work ethics and a focus on safety in the workplace. To be successful, you will have: Answering emails/data entry on customer notes General administration duties including data entry, diary management, file and document management Dealing with connotes and freight scanners Quality record-keeping and documentation/data integrity Proactively promote the organisation's range of services to increase conversions Coordinate customer service requests and transactions in a contact centre environment, providing general information and professional advice ensuring customer needs are continuously met Identify new business opportunities through inbound and outbound channels for the organisation Achieve individual key performance indicators including adherence, data quality About you: Exceptional communication skills Experience in a customer service/contact centre role is mandatory for this role Exposure to sensitive information in previous roles advantageous Can adapt to a diverse spread of enquiries Sound understanding of strict policies and procedures Have the ability to prioritise work load and multi-task Ability to work well in a team Work in and adapt to a changing environment Demonstrate a high level of relevant computer literacy skills Commitment to holistic customer service Have a strong commitment to safety Must have strong work ethics, be punctual and reliable Be able to work efficiently & accurately within a small team Have attention to detail and customer service About Toll People: Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. If you're interested in this role, please either click on 'Apply' and uplaod a current up-to-date resume Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and drug & alcohol testing prior to being accepted. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities. www.tollgroup.com/tollpeople • Thu, 22 Feb • Toll People

Customer Service Representative » Yagoona, Bankstown Area - Customer Service Officers required for Global, Australian-born organisation with clear progression and impressive training pathways The Company Our client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globally We are currently assisting them in the recruitment of a Customer Service Representative to join their close-knitcall centre in their conveniently located Condell Park office. They are looking for a candidate's who are comited to exellance, who are willing to learn and grow, with clear career progression available. They have a great support network available and focus on providing the highest customer service experience for their clients. The Role As a Customer Service Representative, your duties will include but not be limited to: Ensure all incoming calls and emails are handled in a friendly, professional manner Effectively Managing work orders in a timely manner through multiple portals. Building strong, long-standing relationships with clients Following up with various departments and technicians to ensure the best service possible. Scheduling Service calls Ensure all Systems are accurately updated Location: Condell Park - parking on site available Salary: $60-65K Super Attractive Bonus Hours: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week) Office Based Training, with some WFH flexibility upon completion. You As a successful Customer Service Representative you will offer: Previous call centre experience is essential Excellent verbal and written communication skills Portal management experience - comfortable across Pronto or Salesforce is a bonus Strong attention to detail across data entry A passion to learn, with the drive to grow and progress A positive, confident approach to problem-solving Team player How to Apply We are actively interviewing for this role, so please don't hesitate in applying. Please send your resume to Carla by clicking the 'Apply Now' button. • Thu, 22 Feb • Kennedy Reid

Customer Service Representative » Tullamarine, Hume Area - ABOUT THE COMPANY Australian-owned, our client is a freight forwarder and customs brokerage provider built by excellence and professionalism. Accessing and adopting modern systems and processes to navigate the current market challenges. ABOUT THE ROLE With growth, our client is adding a Customer Service Representative to their Melbourne team. Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements, including quoting, order tracking, coordinating routings and general customer relations. This role has elements of operations as required along with exposure to the commercial elements with clients. DUTIES • Maintain and service a portfolio of accounts • Ensure all movements are DIFOT through strong reporting structures • Provide daily status reports and troubleshoot potential issues • Work closely with internal stakeholders to ensure minimal delays • Build strong relationships with external stakeholders including client visits SKILLS AND EXPERIENCE • 5 years experience in a freight forwarding role (Operations and Customer Service) • Understand end to end import/export freight forwarder process • Demonstrated ability to communicate both verbally and in written text • Sound systems usage ability (CW1 inc. PO Modules) • Strong computer literacy (Excel/Word/PowerPoint) COMPANY CULTURE Mature and settled team with a distinctly local feel. This company values loyalty and long-standing relationships. Scope for training and promotion, when the opportunity arises, will open doors for a long-term dedicated operator. BENEFITS • Tullamarine location • Additional training and guidance provided • Suit candidate with an autonomous mindset • Progression available To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Andrew Bennett on 0409 137 399. • Thu, 22 Feb • Veritas Recruitment Essendon Partnership

Customer Service Representative » Chippendale, Sydney - Are you a Customer Service whizz with previous experience in FMCG? Join our close-knit team working with iconic brands and fun company culture. Are you a Customer Service whizz with previous experience in FMCG? Join our close-knit team working with iconic brands and fun company culture. Founded in 1884 and one of Australia's largest privately-owned companies, Stuart Alexander & Co imports, markets and distributes premium brands such as Chupa Chups, Mentos, Tabasco and Monin Syrups. Stuart Alexander is committed to attracting, developing, and retaining great people who can contribute to our vibrant, collaborative, and high-energy culture. Currently, we have a great opportunity for a passionate Customer Service Representative to join our close-knit order services team. Reporting to the Customer Service Manager the key responsibilities include: Accurate data entry for order management Responding to incoming customer queries and requests Taking ownership and resolving any delivery or distribution issues We are looking for a Customer Service Representative who possesses the following: Positive 'can do' attitude. Experience using Salesforce is essential. Excellent interpersonal and communication skills Attention to detail when order processing with numeric & alphanumeric Ability to build great relationships with customers. Join us in our commitment to growth and excellence. We look forward to welcoming a new member to our dynamic team. We look forward to hearing from you • Wed, 21 Feb • Stuart Alexander

Customer Service Representative » Malaga, Swan Area - My client are seeking a Customer Service Representative to contribute to positive sales growth by managing customer experience. Client Details Work with this large multinational engineering business specialising in advanced materials science, engineering and manufacturing. The company is well known for its innovative products and solutions, Description Day to day duties involve: Provide Account management and quality customer service to local, national and international customers and distributers with enquires in an efficient, positive and professional manner Liaising and communicating with internal stakeholders (such as production and logistics department) to ensure client's deadlines and expectations are met. Responding to tender and quotations requests and support mid-level dispute resolution and liasise closely with client. Focus on improved customer service initiatives by streamlining sales, order management processes, and resolve customer complaints while prioritizing customer satisfaction and loyalty. Provide effective and efficient administration support as required Sales & Finance Administration: Process sales orders received via email or phone and check Sales orders and invoices processed accurately within acceptable time frames Check and confirm customer account status, discount, inventory & pricing Data Entry for entire production and release order to warehouse via Pronto Review Pending Invoice Register on a daily basis to ensure orders have been processed and/or accounted for or despatched Keep track of pre-payment customers for payment and inform production accordingly Actively participate in team meeting and contribute to the goals and objectives of the office administration team including production and dispatch team Review and update invoice date/details including shipping details and Merge documents of orders been despatched for Finance Team and assist Finance Team with reporting Profile We are looking for an experienced individual with exceptional customer service skills, who will build relationships with existing customers and be able to identify opportunities for sales growth through value selling. The candidate will have excellent written and verbal communication skills along with a high attention to detail when processing sales orders. They will be able to prioritise and multitask effectively. This role requires the ability to work independently and also work within a broader team, the candidate will be a team player. The ideal candidate will demonstrate the company values of ambition, innovation, collaboration and demonstrates integrity. Experience with PRONTO would be highly advantageous. Job Offer Malaga location with onsite parking Work for a large multinational To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Rebecca Jordan on 61 8 6430 6410 • Wed, 21 Feb • PPAU Office Support

Customer Service Representative » Perth, Perth Region - About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains. The role As part of our continued growth, we are seeking a detail-oriented and organised individual to join our team as a Customer Service Representative. Located in the Gatehouse for our Chemicals division at Welshpool, you will provide a broad range of customer service and administrative tasks across the site, focusing on the Receivals & Dispatch process, to enable the best possible customer experience and enable Operations to provide a first-class service. Hours of work for this role are 7am-3pm / 8am-4pm Monday - Friday. As the Customer Service Representative, you will be responsible for: Gatehouse Operations: Managing incoming and outgoing traffic at the logistics gatehouse, ensuring accurate documentation and compliance with safety regulations. Administrative Tasks: Handling paperwork related to dispatch & receivable activities, including verifying delivery orders, inputting data into our systems, and generating reports as needed. Communication: Serving as a point of contact for drivers, warehouse staff, and other stakeholders, providing assistance and information as required. Problem-Solving: Addressing any issues or discrepancies that arise during the dispatch & receiving process, collaborating with relevant departments to find solutions promptly. Compliance: Ensuring that all procedures adhere to company policies, industry regulations, and safety standards. About you: Entry-level role, previous experience in a similar administrative or logistics role is preferred but not required. Excellent organisational skills with the ability to multitask and prioritise effectively. Strong attention to detail and accuracy in data entry and documentation. Good communication skills, both verbal and written. Proficiency in basic computer applications, including Microsoft Office Suite. Ability to work independently as well as part of a team in a fast-paced environment Flexibility to work varying shifts Benefits: Opportunities for career advancement and professional development. A dynamic and collaborative work environment with supportive team members. Employee discounts on company services. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000 people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical. • Wed, 21 Feb • Toll Group

Customer Service Representative » East Ryde, Ryde Area - Benefits Global medical company Contract until 30 June (possibility for extension) WFH 1 day per week Parking onsite and close to transport links $36-38.00 per hour Supportive team & manager About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Ordering replacement or new product orders Assisting with manufacturing claims Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Use of ERP system (SAP) Support field personnel Skills and Experience Experience in Customer Service in a FMCG, Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP experience advantageous Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Wed, 21 Feb • Healthcare Professionals Group

Customer Service Representative » Keilor Park, Brimbank Area - Benefits Put your career on the pathway to success by working with an industry leader Benefit from a generous discount policy on a wide variety of company products Collaborate in a supportive, friendly, and well-established work environment Parking is always accessible and easy to find on-site The Company Known for distributing innovative and cutting-edge consumer products, this growing company is an established and highly regarded industry leader based in the Northern suburbs of Melbourne. Due to rapid expansion, this organisation is seeking a Technical Customer Service expert on a full-time permanent basis. The Position Reporting to the Customer Service Team Leader, your duties will include: Manage inbound and outbound calls, emails, and service desk tickets to resolve product, technical or customer support issues Oversee product warranty and replacement processing, organising parts as required Actively troubleshoot product and technical customer service enquiries Respond to product related enquiries with user-friendly support and instructions Maintain accurate customer records and high-quality service level at all times Escalate issues deemed necessary to Support Team Leader / Service Manager Attend weekly service meetings and share ideas and feedback Coordinate the return of faulty goods for assessment by our internal technical team The Candidate The successful applicant will have demonstrated experience in manufacturing, distribution, or retail, working in a Customer Service and/or Technical Support position with the following skills: High level of technical knowledge, or the ability to troubleshoot and resolve complex customer enquiries Ability to comfortably use and navigate customer service ticketing system (essential) Effective interpersonal communication skills, both written and verbal High attention to detail and data entry to maintain accurate customer records Positive and friendly demeanour, with an ongoing commitment to ensuring quality service If you possess the required skills and experience and are passionate about customer service, please hit the 'Apply Now' button to submit your application, or alternatively contact Danira Dulic on 03 9088 2279 for a confidential discussion. • Wed, 21 Feb • Bryco Consulting

Customer Service Representative » Pinewood, Monash Area - Great opportunity for a Customer Service representative to join a family owned and run wholesale and distrubtion company Your Organisation Working as part of the Customer Service Team, this is an opportunity to join a family owned and operated wholesale and distribution company. Based in Mount Waverley, they value employee engagement and support and prioritize looking after their valued staff. Your Role Reporting into the Customer Service Manager, your role will involve: - Answering incoming customer enquiries - Build and maintaining customer relationships - Investigate and resolve customer complaints - Update customers on order delivery status - Assisting customers with quotes and pricing inquiries - Generate sales orders - Ensure orders are processed within 24 hours - Updating customer details details - Keep up to date knowledge on company's products, services and policies - General administration support - Data Entry and invoicing of sales orders Your Profile You will have a natural sense of urgency and love all things Customer Service You will have excellent communication skills both written and verbal and go above and beyond to support customers with whatever they need You will be enthusiastic and professional with a strong work ethic and have an articulate telephone manner to be able to liaise with customers to understand their needs and produce successful outcomes You will have great attention to detail and accurate data entry. You will have proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications. You will have a high school certificate and solid previous experience in a smilar customer service role. Sound like you? Apply now • Tue, 20 Feb • Woodforde Group

Customer Service Representative » Gepps Cross, Port Adelaide Area - Join a national leader in Australian Retail and Manufacturing Drive inbound Online Sales Full Time Opportunity Whilst manufacturing is our foundation, our team is our future. ABOUT STRATCO Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY Through an expansion plan, an exciting opportunity has become available for a Customer Service Representative to work within our sales team at Gepps Cross . As a motivated Sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to manage inbound online quotes and sales. RESPONSIBILITIES Provide exceptional customer service for inbound online quotes Utilise your selling skills to provide solutions to customers Designing and selling Stratco products Focus on growth of sales Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU A passion to deliver outstanding customer service Proven ability to provide solutions and drive sales to meet customer’s needs Highly organised with the ability to work in a fast-paced service centre environment Excellent communication skills with the ability to liaise across all levels of the business An eye for detail with strong administration and data entry skills Availability for some weekend work and out of hours work on occasions Willingness to enhance the customer experience by working with enthusiasm, energy, and pace Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart REWARDS & BENEFITS Health & Wellbeing Initiatives | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Employee Assistance Programme Customer service representatives will have the opportunity to participate in Stratco’s Delivering Excellence development programme. This programme provides opportunities for personal and professional development leading to nationally recognised qualifications that will support your retail career journey with Stratco. OUR CULTURE Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘ Return Home Safe ’ every day. APPLICATION PROCESS If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the process, you will be invited for an interview to discuss the role in more detail. To see more information about Stratco & our careers please visit – stratco.com.au/careers • Mon, 19 Feb • Stratco

Customer Service Representative » Perth CBD, Perth - Customer Service Representative Weir Minerals Perth Onsite Purpose of Role: In the role of Customer Service Representative, you will provide exceptional customer service via email and telephone to our key clients. Working at our fantastic modern Perth Airport location with onsite parking, you will be part of a great team. Why choose Weir: Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge - but it is exciting. An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives. Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do. Key Responsibilities: Carry out sales order data entry for allocated customer accounts Reporting on the order status of spare parts Assisting customers with tracking the delivery status of spare parts Maintenance of Customer Master Data Process Returns/Credits/CAR's and Cash Sale EFTPOS transactions Assisting Sales teams with Pricing, On time Delivery reporting Price management and Finance with invoice queries Job Knowledge/Education and Qualifications: Previous experience in a combined customer service and administration role Experience in Sales Administration (Highly Desirable) Intermediate to advanced knowledge using Microsoft Suite programs Possess a positive can-do attitude Experience using SAP or Ariba (Highly Desirable) Ability to prioritize multiple requires and time manage your tasks Excellent communication skills and ability to liaise with internal and external stakeholders Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives. For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page. Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status. minerals LI-KC • Sat, 17 Feb • The Weir Group PLC

Customer Service Representative » Blacktown, Blacktown Area - The Company Our client is a leading provider of construction services in the Parramatta area. With years of experience and a commitment to excellence, they pride themselves on delivering top-notch service to our valued customers. The Benefits Free onsite parking; Work for a Market Leading business; Busy and fast-paced role; No rotating roster - early start & early finish; and Ongoing training, support and development The Position Taking inbound calls and converting enquiries to jobs; Working with Dispatch team to schedule technicians to jobs; Multi-tasking, being on the phone for most of the day, handling both inbound and outbound calls, whilst attending to general administrative tasks; Making outbound calls for quote follow-ups; Keeping clients informed about when parts will arrive and setting expectations for a job installation; and Maintaining strong relationships with technicians, team members, and clients. The Candidate Previous experience in sales and customer service roles, preferably in the plumbing or construction industry; Excellent communication and interpersonal skills; Strong problem-solving abilities and attention to detail; Ability to work independently and as part of a team; Proficiency in MS Office and CRM software; and Valid driver's license and reliable transportation. How to Apply For more information or a confidential discussion please call [Sahar Sarabi] at u&u on [0413302529] quoting reference number [34784] or alternatively, click to apply. We look forward to receiving your application and assisting you with your job search. Please submit your resume in Word format only. • Thu, 15 Feb • u&u

Customer Service Representative » Braeside, Kingston Area - We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970’s and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a full-time position with an immediate start. Key Responsibilities: • General Account Management • Processing and Tracking of Orders • Ensuring constant communication with the businesses that this company is working with • Resolving customer inquiries across a large variety of products • General Supply Chain duties (ie: processing invoices and export orders) • Liaising with a variety of key stakeholders both internal and external to the company About You: • Experience in a similar Customer Service position involving B2B interactions • You have the ability to take initiative and problem solve, as well as meet deadlines • Previous exposure to CRM systems, including either Salesforce or Zendesk is preferred • Previous experience on the phone regularly speaking to customers • You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios Benefits for You: • WFH 2 days a week • Great Team Culture • Onsite Parking To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114. • Thu, 15 Feb • Veritas Recruitment Clayton Partnership

Customer Service Representative » Eastern Creek, Blacktown Area - We are a global company, leading the way in the automotive industry. Our state of the art distribution center in Eastern Creek is the heart of our supply chain in Australia, distributing Hyundai and Kia car parts. About the role We are seeking a Customer Service Representative to join our warehousing team here at Eastern Creek. Our new team member needs to be self-motivated, bubbly and equipped with strong communication, interpersonal, and organizational skills for a 10am start. If you are reliable, dedicated and are looking for the next step in your career, then this is the role for you Your day to day responsibilities include: Manage customer ticketing system and follow up on assigned tickets Collate data and create reports to support warehousing supervisors Ensure prompt and accurate processing of inbound and outbound documentation Ensure correct procedures are followed to record stock movements, adjustments, or errors The successful applicant will have: Strong organisational and time management skills Strong interpersonal skills Ability to multi-task and lead by example Strong attention to detail An ongoing commitment to personal development MS Office knowledge (highly desirable but not essential) Warehousing expereince (advantageous) We thank you for your time in applying for this exciting opportunity, however only shortlisted applicants will be contacted. • Fri, 09 Feb • Impact HR Group

Customer Service Representative » Melbourne Region, Victoria - Customer Service Representative Job no: 509985 Work type: Full Time Location: Melbourne - Inner Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you Highly autonomous role with a supportive and collaborative team culture Outstanding long term career pathways within a market leader Thrive in this truly dynamic permanent full-time role At Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world. The Opportunity: Visy Glass has a wealth of experience in crafting pure, sustainable and iconic glass packaging for many of the world's best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages and dedicated to exceeding our customers' expectations and fuel consumers' desire for glass. As our new Superstar Customer Service Representative, you will play a pivotal role in our relentless pursuit of best value whilst providing outstanding customer service along the way The Role Based in our inner-city office (Southbank) and reporting to the Customer Service Manager, you will have national responsibilities for the provision of quality customer service across all glass products and would have an integral role within the supply chain function. This is a busy and highly varied role whereby you be kept challenged by tasks through Customer Service as well as managing customer relationships effectively and in line with Visy Values. Your key areas you will be responsible for will be but not limited to: Customer support for orders and relevant interaction across email and phone Order management in a timely / accurate manner Liaise with the internal Account managers & other departments as required to achieve customer requirements and schedules Provide administrative support, including documentation, new customer setups etc In order to be successful in this challenging role you will: Have solid experience in Customer Service (within the manufacturing industry will be a huge advantage) Possess exceptional communication skills to establish meaningful relationships with internal and external customers Maintain a high level of accuracy in all activities coupled with a strong team attitude Be a highly motivated, driven and organised individual who thrives within a fast-paced environment Need to love detail High level attention to detail is a must in this role Database experience is a requirement When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging, recycling, re-manufacturing, and logistics industries. We love solving the problems that make an impact and grow our business. If you think you can help us, you’ll fit right in. If this is the opportunity you have been waiting for please APPLY NOW You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing). Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. • Fri, 09 Feb • Visy

Customer Service Representative » Greenslopes, Brisbane - About Us National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When you join National 360, and throughout your employment, we want to ensure that the information provided to you accurately aligns with workplace practices – ask us anything, and we will give you a straight answer. About Our Benefits 360 Champions and 360 YOU are our reward & recognition and benefits programs, designed to celebrate the achievements of our dedicated and talented team, as well as deliver programs that support holistic wellbeing. When you join National 360, you will have access to: Flexible working practices – work from home 1 day a week and receive support to work the way that best suits you. 5 weeks of annual leave to enjoy long European summers, extra-long weekends, or to spend more time with your family & friends. Exclusive perks & discounts from a range of retailers including Chemist Warehouse, Event Cinemas, and Virgin Australia. A company laptop Rewards to acknowledge tenure & effort, including performance bonuses and company-sponsored holidays. Salary packaging via novated leasing and salary sacrificing. Generous paid parental leave entitlements. The opportunity to relocate almost anywhere in Australia. Pet friendly offices where your four-legged friend is welcome Discounted health insurance premiums & full excess coverage through N360s Corporate Plan with HCF. Company-sponsored team events and recognition awards. Professional counselling with a registered psychologist through our Employee Assistance Program. Movement & mindfulness workshops. For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/careers/360-careers. About the Role The Customer Service Representative role responds to all of National 360s customer inquiries and referrals specifically relating to injury, disability, or rehabilitation. As first point of contact for our clients and therapists, this role acts as an integral part of the National Customer Service Team, further enhancing our highly regarded market reputation. Working from our office in Brisbane , this role reports to our Customer Service Supervisor, who has the passion for great team work, good communication & thrives for her team to succeed. The customer service team meet daily to connect and share information and to ensure that workload is balanced amongst all team members. Key responsibilities include: Acting as the first point of contact for customer phone inquiries Responding to incoming emails and completing data entry Providing general administrative support to internal Therapists Liaising with Allied Health Team Leaders regarding capacity of therapy services to best meet client needs Coordinating office duties including ordering stationery and office supplies Triaging phone calls and messages across internal departments as required Developing meaningful and trusting relationships with internal & external stakeholders About You We like to keep an open mind when it comes to bringing customer service representatives on board With that being said, there are a few requirements for our customer service representatives, which are: 1 years experience working in an administrative capacity and call centre environment NDIS or Healthcare related industry experience preferable AHA Qualified applicants are welcome to apply Intermediate MS Office (Word and Excel) and data entry skills Strong written & verbal communication skills Outstanding attention to detail NDIS worker screening clearance and WWCC (or willingness to apply) Must have full working rights in Australia To obtain a copy of the position description or for more information on what it’s like to work at National 360, call Tess Lim on 0423 181 749 or email tess.lim national360.com.au We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, those living with disability, all gender identities, LGBTQIA, people of any socioeconomic status, of any age, race, national origin, or ethnicity. We believe each person’s uniqueness makes us even better at the work we do. • Fri, 09 Feb • National 360

Customer Service representatives » Brisbane, Brisbane Region - Customer Service representatives Starting Immediately 1-3 years Experience $30-$35 per hour Are you seeking a new role that you can use your relationship and communication skills in professional environment? Look no further Introducing our Customer service representative role, Required Skills, Qualifications and Experience Good phone manner 1-3 years' experience in a similar role Good multi-tasking skills worked in a fast-paced environment Experience with Microsoft Office programmes What you need to be successful in the role High verbal and written skills Excellent organisational skills Monitor and maintain multiple tasks. Have high integrity within the work place Ability to work in a dynamic team setting Apply If this role sounds like your ideal next career move, then prompt application is recommended for consideration. For further information on this opportunity please contact Josh Payne at Core Talent: • Fri, 09 Feb • Core Talent Pty Ltd