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Last Updated: Sat, 08 Jun
Senior Customer Service Representative » Sydney, NSW - to come. Role As a Customer Service Representative at Hasbro, a leading retail toy supplier, you will be the frontline ambassador..., exchanges, and customer service standards. Ensure compliance with regulatory requirements and ethical standards. Cross... • Wed, 05 JunHasbro
Customer Service Representative. Customer Service Representative Jobs. Customers Representative
Customer Service Representative » Bakery Hill, Ballarat - Applications close 21/06/2024 About National 360 National 360 provides high-quality Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support and Early Childhood services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. Continuing its exciting national expansion, the business aims to become the number one provider of allied health services in the country via the continued attraction, development and retention of high-quality leaders, clinicians, and support staff. We celebrate diversity and provide an inclusive workplace with people from all backgrounds, interests, and experiences. About Our Benefits 360 Champions and 360 YOU are our reward & recognition and benefits programs, designed to celebrate the achievements of our dedicated and talented team, as well as deliver programs that support holistic wellbeing. When you join National 360, you will have access to: Flexible working practices, including adjusted working hours & 1 working from home day 5 weeks of annual leave through our Purchased Leave Scheme. Generous paid parental leave entitlements. Exclusive perks & discounts from a range of retailers including Chemist Warehouse, Event Cinemas, and Virgin Australia. Financial incentives for the demonstration of our company values. Novated leasing and salary sacrificing. Pet friendly offices where your four-legged friend is welcome Discounted health insurance premiums & full excess coverage through N360s Corporate Plan with HCF. Company-sponsored team events and recognition awards. Professional counselling with a registered psychologist through our Employee Assistance Program. A company laptop Movement & mindfulness workshops. For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/careers/360-careers . About the Role Our Customer Service Representatives support our clients, families and referrers to connect them to the allied health supports they need. In this role you will work as part of a dedicated local team, responding to all customer inquiries and referrals, relating to supports for injury, disability, or rehabilitation. As the first point of contact for our clients and clinicians, this role acts as an integral part of the National Customer Service Team, further enhancing our highly regarded market reputation. Working from our office in Ballarat , this role reports to one of our dynamic, fun, and supportive Customer Service Supervisors. The team connect daily to connect and share information and to ensure that workload is balanced amongst all team members. Our Customer Service Representatives are individuals from varied skillsets, backgrounds, and personalities – and this is what we love the most The team culture is wonderful, and the team love to have a laugh whilst getting the work done. Our local teams enjoy utilising their Fun Funds to share meals or engage in fun group activities. Key responsibilities include: Acting as the first point of contact for customer phone enquiries Responding to incoming emails and website enquiries, and completing data entry Providing general administrative support to clinicians and managers Liaising with Allied Health Team Leaders regarding our local capacity to provide clinical services to best meet client needs Coordinating office duties including ordering stationery and office supplies Triaging phone calls and messages across internal departments as required Developing meaningful and trusting relationships with internal & external stakeholders About You We like to keep an open mind when it comes to bringing Customer ServiceRepresentatives on board With that being said, there are a few requirements for our Customer Service Representatives, which are: 1 years experience working in an administrative capacity and/or call-centre environment Intermediate MS Office (Word and Excel) and data entry skills Strong written & verbal communication skills Outstanding attention to detail NDIS worker screening clearance and WWCC (or willingness to apply) To learn more about this opportunity, please email Tess Lim at tess.limnational360.com.au We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do. • Sat, 08 JunNational 360
Customer Service Representative » Kingsbury, Darebin Area - Applications close 21/06/2024 About National 360 National 360 provides high-quality Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support and Early Childhood services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. Continuing its exciting national expansion, the business aims to become the number one provider of allied health services in the country via the continued attraction, development and retention of high-quality leaders, clinicians, and support staff. We celebrate diversity and provide an inclusive workplace with people from all backgrounds, interests, and experiences. About Our Benefits 360 Champions and 360 YOU are our reward & recognition and benefits programs, designed to celebrate the achievements of our dedicated and talented team, as well as deliver programs that support holistic wellbeing. When you join National 360, you will have access to: Flexible working practices, including adjusted working hours & 1 working from home day 5 weeks of annual leave through our Purchased Leave Scheme. Generous paid parental leave entitlements. Exclusive perks & discounts from a range of retailers including Chemist Warehouse, Event Cinemas, and Virgin Australia. Financial incentives for the demonstration of our company values. Novated leasing and salary sacrificing. Pet friendly offices where your four-legged friend is welcome Discounted health insurance premiums & full excess coverage through N360s Corporate Plan with HCF. Company-sponsored team events and recognition awards. Professional counselling with a registered psychologist through our Employee Assistance Program. A company laptop Movement & mindfulness workshops. For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/careers/360-careers . About the Role Our Customer Service Representatives support our clients, families and referrers to connect them to the allied health supports they need. In this role you will work as part of a dedicated local team, responding to all customer inquiries and referrals, relating to supports for injury, disability, or rehabilitation. As the first point of contact for our clients and clinicians, this role acts as an integral part of the National Customer Service Team, further enhancing our highly regarded market reputation. Working from our office in Deer Park , this role reports to one of our dynamic, fun, and supportive Customer Service Supervisors. The team connect daily to connect and share information and to ensure that workload is balanced amongst all team members. Our Customer Service Representatives are individuals from varied skillsets, backgrounds, and personalities – and this is what we love the most The team culture is wonderful, and the team love to have a laugh whilst getting the work done. Our local teams enjoy utilising their Fun Funds to share meals or engage in fun group activities. Key responsibilities include: Acting as the first point of contact for customer phone enquiries Responding to incoming emails and website enquiries, and completing data entry Providing general administrative support to clinicians and managers Liaising with Allied Health Team Leaders regarding our local capacity to provide clinical services to best meet client needs Coordinating office duties including ordering stationery and office supplies Triaging phone calls and messages across internal departments as required Developing meaningful and trusting relationships with internal & external stakeholders About You We like to keep an open mind when it comes to bringing Customer ServiceRepresentatives on board With that being said, there are a few requirements for our Customer Service Representatives, which are: 1 years experience working in an administrative capacity and/or call-centre environment Intermediate MS Office (Word and Excel) and data entry skills Strong written & verbal communication skills Outstanding attention to detail NDIS worker screening clearance and WWCC (or willingness to apply) To learn more about this opportunity, please email Tess Lim at tess.limnational360.com.au We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do. • Sat, 08 JunNational 360
Customer Service Representative - Temporary role for 3+ months » Melbourne, VIC - culture. About the RoleAs the Customer Service Representative, you will be the first point of contact for all customer... database and manage customer data.Provide fantastic customer service. Skills & ExperienceTo be suitable for the role... • Fri, 07 JunRobert Half$32.74 - 33.97 per hour
Customer Service Representative » Sydney, NSW - About the Role: A leading medical device company is seeking a dedicated and enthusiastic Customer Service... Representative to join their dynamic team. This role is integral in providing exceptional service to clients and ensuring the smooth... • Fri, 07 JunRandstad

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Customer Service Representative » Lalor Park, Blacktown Area - About the Opportunity We have an exciting opportunity for a Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power. You role will be responsible for providing sales and administrative support, with the opportunity to progress into additional operational responsibilities to support Berendsen’s nationwide branch network. This is a PART TIME role, Monday to Friday working 9:30am to 2:30pm, with the possibility of progressing to full-time in future. You can be based in either our Sydney Head Office (Seven Hills, soon relocating to Norwest) or in our Newcastle Branch. You will be joining a successful and supportive team, providing professional and friendly service to a range of customers and colleagues. Your tasks will include: Provide internal support for the Sales Team by generating quotations, sales orders, purchase orders, invoices and shipping documentation. Liaise with customers, suppliers and internal stakeholders. Provide administrative support across the national branch network. Assist customers with product selection by interpreting catalogues and product information. Why Berendsen Fluid Power? At Berendsen, we invest in you by providing comprehensive training and support to ensure your success. Enjoy being part of a friendly and experienced team. Work for an industry leader as we are at the forefront of hydraulic technology. Career development - we are a growing business, and with that comes opportunity. About You Possess a genuine passion for providing exceptional customer service. Committed, with a desire to grow and develop a long-standing career within the Berendsen business. Goal orientated. Sales experience. Enthusiastic about learning and embracing challenges. Strong written and verbal communication skills. Able to work autonomously as well as part of a team. Organised and diligent with excellent attention to detail. Enjoy developing and maintaining internal and external stakeholder relationships. What's in it for you? This is an exciting opportunity to forge a rewarding, long term career within a growing and progressive business that offers career opportunities as you grow and develop your skill set. You will also have access to our employee benefits program, offering salary packaging options, novated leasing, discounts at everyday stores and much more To apply online, please click on the appropriate link below. • Fri, 07 JunBerendsen
Customer Service Representative » Port Melbourne, Port Phillip - Seeking passionate and experienced Customer Service Representatives. Elevate your career with a national commercial cleaning & maintenance company Woods & Co Recruitment have partnered with an Australian owned business that specialise in providing sustainable commercial cleaning, maintenance and security services to client's assets. We are on the hunt for an experienced and passionate Customer Service Representative who is looking for their next challenge and to elevate their career The successful candidate will have a can-do attitude, have great phone manner and organisational skills, and an ability to problem solve. We are ideally seeking individuals with customer service experience in the commercial cleaning and property maintenance industries. What's in it for you? $60,000 - $65,000 Super Monday to Friday | Flexible Hours Port Melbourne Office Location Join a supportive & friendly team. Develop your customer service & problem-solving skills. What do you do? Handle incoming & outgoing customer calls and emails. Respond to inquiries about the company, products, and services. Process orders, invoices, payments, claims, credits, and returns. Monitor and manage supplier service reports. Record all client communications in ECRM system. Investigate and resolve client inquiries, demonstrating problem-solving skills. Address customer and staff issues, managing dispute resolution & escalation. Perform additional administrative tasks as requested. What do you need? Customer Service experience - ideally in the commercial cleaning and property maintenance industries. Strong level of communication skills. Problem-solving skills. Ability to work within budgetary/contractual constraints. Ability to make outbound calls and deal with inbound calls. Ability to build and maintain customer relationships. If you're as passionate about this position as we are then please don't delay and APPLY NOW We are interviewing immediately To find out more about this position please call Aydin on 0458 521 724 or email aydinwoodsco.com.au. Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability. You will only be contacted if you are shortlisted and meet the above requirements. • Fri, 07 JunWoods & Co Recruitment
Customer Service and Administration Representative » Murwillumbah, NSW - Bradnam’s Windows and Doors have a new and exciting opening for a Customer Service and Administration Representative... requirements of the Branch by providing great customer service, accurate information and completed paperwork to internal... • Thu, 06 JunBradnam's Windows & Doors
Customer Service and Administration Representative » Southport, QLD - Bradnam’s Windows and Doors have a new and exciting opening for a Customer Service and Administration Representative... requirements of the Branch by providing great customer service, accurate information and completed paperwork to internal... • Thu, 06 JunBradnam's Windows & Doors
Customer Service Representative » Horsley Park, Fairfield Area - Customer Service Representative required for immediate start, Horsley Park location. Customer service whizz required for immediate start Horsley Park location Permanent role $65k Package The Role: Deliver top-notch service to all customers. Be the go-to person for diverse customer calls. Stay updated on our products and services. Respond to sales queries swiftly and politely. Arrange client appointments for colour selection. Handle data entry tasks for orders, returns, and enquiries. Ensure timely and quality deliveries. Manage customer order processing, accounting, and warranties. Resolve customer complaints effectively. Monitor product performance for customer satisfaction About you: Master of all forms of communication. Stellar in customer service delivery. Team player driving results. Time management expert with sense of urgency. Adept at fostering meaningful interactions and lasting client relationships Administrative and organisational ace. Competent across Microsoft Office Suite Proven track record in delivering top-tier customer service. Benefits Permanent position Immediate start Free on-site parking Product discount for yourself and family Employee share plan Health and wellness program Fun and friendly team environment If you're looking for a challenging and rewarding opportunity to advance your career, we want to hear from you Apply now or contact Olivia at olivia.kentperigongroup.com.au • Thu, 06 JunPerigon Group
Customer Service Representative » Macquarie Park, Ryde Area - WOW Recruitment is seeking a Customer Service Representative to support our established Medical Logistics client in Macquarie Park. Macquarie Park – Onsite Temp to Perm opportunitty - Immediate start Salary: $34 per hour super Please note, PR or Citizenship is essential for this role Perks: Free gym membership - once perm Vibrant office culture with regular social events Ample career advancement opportunities in a growing business Responsibilities: Manage a high volume of inbound calls efficiently Coordinate order bookings and modifications, ensuring seamless communication with stakeholders Accurately input data into systems in a timely manner Assist Coordinators/Allocators with job-related inquiries and changes Address customer concerns, including pricing and quotations, with professionalism Cultivate strong relationships with carriers and customers Provide administrative and operational support as needed Contribute to refining and enhancing existing policies and procedures Requirements: Previous customer service experience in an office environment. Experience of working in logistics would be preferred - highlight anything relevant in a cover letter. Strong communication and problem-solving skills. Proficiency in Microsoft Office and web-based tools. Ability to work independently. If you feel you are a good match then apply to reach out to Shona at WOW today. If you need an adjustment in the recruitment process, please call or email the contact person or provide the preferred method of communication. • Thu, 06 JunWOW Recruitment
Customer Service Representative » Lynwood, WA - Washington - capabilities. We are looking for a self-starter Customer Service Representative to assist with our firm's strategic... and productive marketing and sales campaigns. Our next Customer Service Representative will be responsible for adequately executing... • Wed, 05 JunACG Seattle
Customer Service Representative » Charters Towers Area, Townsville Region - Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. The Opportunity Come and discover the opportunity to join our Metalcorp business in our Charters Towers team as a Customer Service Representative . Metalcorp is a leading rural Australian steel distributor, supplying brands for the land through our branches and stockists across Australia. In this diverse and challenging role, you will become a key member of the team, managing customer enquiries via phone and email as well as face to face. You don’t have to come from a steel background – benefiting from hands-on, real time learning with support from our experienced team, our onboarding program will teach you all the product knowledge you need Perhaps you’ll bring your customer service experience from the local rural or farming community, bringing your natural style, energy and passion for customer success. Along with a competitive remuneration package you will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Enjoy a competitive salary package and participation in our company incentive program (bonus). What Will You Do? As an exceptional team player who is able to quickly build rapport and engage with our varied customers, you’ll add value from day one through your ability to understand and uncover customer needs transforming these into improved service offerings. You will: interact with our customers face to face, via phone and email, managing quotes and queries perform various administrative duties such as preparing and entering customer orders into our operating system support the external sales teams and branch collaborate with internal stakeholders (marketing, warehouse, and sales departments) ensuring customer expectations and requirements are met or exceeded manage the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues, and seeking ways to improve the customer’s experience More About You As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. You also be solutions and outcome focussed and enjoy the satisfaction that comes with exceeding customer expectations. You will bring: strong customer focus with the ability to resolve issues effectively and efficiently an energetic, proactive approach in building constructive and effective relationships effective verbal & written communication and time management skills sound administrative and computer/systems skills a commitment to your own safety and well-being and care for others Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: create and deliver innovative solutions that drive transformation in our business make an impact that really does shape the world we live in keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Wednesday June 19th, 2024. • Wed, 05 JunBlueScope
Senior Customer Service Representative » Sydney, NSW - to come. Role As a Customer Service Representative at Hasbro, a leading retail toy supplier, you will be the frontline ambassador..., exchanges, and customer service standards. Ensure compliance with regulatory requirements and ethical standards. Cross... • Wed, 05 JunHasbro
Sr Customer Service Representative » Sydney, NSW - to come. Role As a Customer Service Representative at Hasbro, a leading retail toy supplier, you will be the frontline ambassador..., exchanges, and customer service standards. Ensure compliance with regulatory requirements and ethical standards. Cross... • Wed, 05 JunHasbro
Customer Service Representative » East Victoria Park, Victoria Park Area - WOW Recruitment are seeking a friendly, motivated customer service representative to join our client's dynamic, sociable team. The successful candidate will play a key role in providing exceptional customer service and support to their clients. Benefits Young friendly team Weekly Bonuses - up to $10,000 additional annually Frequent Salary reviews, up to $5,000 per annum Uber Eats Fridays Monthly lunches Hybrid role Modern, spacious office space About the role: Respond to inbound and outbound customer inquiries on the phone, along with email inquiries Maintain accurate records of customer interactions and transactions Meet and exceed customer service performance targets and standards Foster positive relationships with customers, ensuring their satisfaction and loyalty Continuously improve knowledge of products and services to better serve customers Follow established procedures and guidelines to ensure efficient and effective call handling Collaborate with other team members to achieve common goals About you: Excellent verbal and written communication skills Phone based experience preferred but not essential Confident and well-mannered Strong interpersonal and customer service skills Technically minded to be able to provide in depth assistance Good organisational and time management skills Ability to learn quickly and adapt to change Positive and friendly attitude Strong team player If you are seeking a full time, rewarding role in a supportive and friendly environment, we would love to hear from you. This is an excellent opportunity to grow and develop your career in the customer service industry. Apply now or contact Caitlin for more information at Caitlinwowrecruitment.com.au or 02 8320 0683 • Tue, 04 JunWOW Recruitment
Customer Service Representative » Condell Park, NSW - to more than 65 countries globally! We are currently assisting them in the recruitment of a Customer Service Representative..., with some WFH flexibility upon completion. You As a successful Customer Service Representative you will offer: Previous call... • Mon, 03 JunKennedy Reid$60000 - 65000 per year
Customer Service Representative » Hobart, TAS - As a Customer Service Representative within our contact centre, you?ll be the friendly voice our customers hear when... here to view more detail / apply for Customer Service Representative... • Mon, 03 JunAtlam Group
Customer Service Representative- Casual » Perth, WA - ? Compass is a ... Click here to view more detail / apply for Customer Service Representative- Casual... and out within specified timeframes Complete all iPad customer forms. Customer service car handover Providing a customer... • Mon, 03 JunAtlam Group
Customer Service Representative » Yagoona, Bankstown Area - Customer Service Officers required for Global, Australian-born organisation with clear progression and impressive training pathways The Company Our client is an Australian-born entrepreneurial organisation that now provides an impressive range products & services to more than 65 countries globally We are currently assisting them in the recruitment of a Customer Service Representative to join their close-knitcall centre in their conveniently located Condell Park office. They are looking for a candidate's who are comited to exellance, who are willing to learn and grow, with clear career progression available. They have a great support network available and focus on providing the highest customer service experience for their clients. The Role As a Customer Service Representative, your duties will include but not be limited to: Ensure all incoming calls and emails are handled in a friendly, professional manner Effectively Managing work orders in a timely manner through multiple portals. Building strong, long-standing relationships with clients Following up with various departments and technicians to ensure the best service possible. Scheduling Service calls Ensure all Systems are accurately updated Location: Condell Park - parking on site available Salary: $60-65K Super Attractive Bonus Hours: Monday to Friday - between 8:00am to 6:00pm (37.5 hour week) Office Based Training, with some WFH flexibility upon completion. You As a successful Customer Service Representative you will offer: Previous call centre experience is essential Excellent verbal and written communication skills Portal management experience - comfortable across Pronto or Salesforce is a bonus Strong attention to detail across data entry A passion to learn, with the drive to grow and progress A positive, confident approach to problem-solving Team player How to Apply We are actively interviewing for this role, so please don't hesitate in applying. Please send your resume to Carla by clicking the 'Apply Now' button. • Mon, 03 JunKennedy Reid
Customer Service Representative » Glendenning, Blacktown Area - WOW Recruitment are looking for a Customer Service Representative to join a Manufacturing and Safety Equipment business, based in Western Sydney with an immediate start available. $60,000 - $70,000k Super 5 Days a Week in Office, Flexible Start Time Excellent career advancement opportunities Join a market leading supplier offering a variety of safety products and solutions to a number of different industries including Health and Aged Care, Local Government, Education, Retail and Real Estate and Industrial Manufacturing. What you will do? Monitor and respond to customer phone, email and web enquiries. Manage and service inbound product orders. Prepare and follow up customer quotations & orders referring to price lists and product literature. Upsell and cross sell company products to new and current clients. Identify and resolve customer complaints by investigating problems and developing solutions. Carry out proactive customer service related phone calls. Liaise and coordinate with internal team members. Monitor competition by gathering current marketplace information when required Communicate new product and service opportunities, special developments, information, or feedback gathered through sales activity to appropriate company staff. What do you bring? 2 years experience in a product oriented customer service environment. Excellent customer service skills. Excellent communication skils - written and verbal. Meticiolus attention to deatil and can-do attitude. Active listner with excellent problem solving capabilities. Ability to create, compose, and edit written materials. Tech-savvy with ability to pick up new softwares and systems with ease. Perks & Benefits: Opportunity for career development and growth. Flexible start time - 7.30 OR 8.30AM. Positive work environment and friendly culture. Join a market leader with excellent retention. Onsite parking. If you are a Customer Service Representative looking for the next step in your career, APPLY NOW and Shona will be in touch • Sun, 02 JunWOW Recruitment
Customer Service Representative » Melbourne, Melbourne Region - The Company Our client is team of expert consultants who assist all B2B enquiries, this company is a large private enterprise and is a household name. The Role This role is responsible for providing exceptional customer experiences and solutions to all B2B customers to ensure their needs and expectations are met and exceeded, and that the reputation of the company is enhanced during each engagement. Some of the duties will include: Process customer orders in a timely / accurate manner Respond promptly and courteously to customer enquiries Respond to order changes requested by customers Managing inbox orders and enquiries; responding as required Update customer details within profiles Advise customers of delivery timelines Run customer reports where required Process returns, credit and debit memo as required Proactively re-enforce the terms and conditions of delivery criteria with customers About You To be successful in this role, you will have the following: Previous Customer Service experience or Call Centre. Strong interpersonal and communication skills. Eagerness to learn. Ability to work under pressure and in a fast-paced environment. Problems solving skills. Experience within industries such as Manufacturing / Logistics is desirable. Perks and Benefits Positive company culture Flexible working arrangements Team of 11 - so the team is more collaborative with support EAP access provided Monitor and devices provided to take home Apply Today Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 3663. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0012979901CS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Sat, 01 JunRobert Half
Customer Service Representative » South Australia, Australia - Attractive Remuneration Package Job security Development and training opportunities Great team culture Lasting, long-term relationships Its more than just a job, it’s a career. Join Our Team as a Customer Service Representative About Ken Hall Plumbers: Are you ready to embark on a fulfilling career journey complete with opportunities for growth and impact? At Ken Hall Plumbers, we're not just about offering jobs; we're dedicated to shaping careers. With a passionate commitment to excellence and a culture that thrives on positivity, our team forms the cornerstone of our success. Specialising in Plumbing, Electrical, Roofing and Trade services, we take pride in delivering unparalleled service to our clients across residential and commercial projects. The Role: We are on the lookout for a dynamic permanent full time Senior Customer Service Representative to join our team of highly engaged, fun and dedicated team of professionals. As a Customer Service Representative, you are at the forefront of our quality service delivery. You will be the vibrant face and voice of our company, orchestrating seamless interactions with our valued clients. Your energy will be fuelled by the satisfaction of making our customers happy. From managing incoming calls to efficiently scheduling work orders for our field team, you'll play a pivotal role in ensuring the highest level of service delivery. Your day-to-day tasks will involve liaising with customers, property managers, and internal teams to facilitate smooth operations and exceed customer expectations. If you thrive in an environment where collaboration, team work and customer satisfaction is the ultimate goal, then this role is tailor-made for you. What you will be doing day to day: Interacting with a highly motivated team in a fun and collaborative environment Attend specialist training to enhance your customer service skills Be fully supported by your Team Leader to develop and enhance your customer service skills Providing the first impression for our valued customers and establishing customer rapport Utilise your skills and knowledge to find the best possible outcome for the customer Be proud to promote the Ken Hall brand through offering our wide range of services Maintain and update customer database with complete and accurate information. About You: A genuine passion for talking to people and providing an excellent customer experience Motivated and eagerness to learn Excellent presentation and communication skills Intermediate Computer Skills – including Microsoft Word, Excel and Outlook Enjoy working in a team environment and be willing to help others National Police Clearance Available to work 8am - 5pm Monday to Friday Why Work with Us? At Ken Hall Plumbers, we offer opportunities for career growth and development. Joining our team means being a part of a company that values skill, dedication, and a positive outlook. With over 150 valued employees, we’re committed to creating lasting relationships and offering unparalleled opportunities for growth. In addition to a competitive remuneration package, here are some of the perks tailored for you: Secure permanent full-time position with immediate start Weekly pay Regular incentive schemes Individual and team training opportunities Career progression Wellbeing support program and discounts Supportive team culture Variety of work Trade discount program Referral bonus program Uniform provided Flexible leave options Apply Now: Are you ready to embark on an exhilarating career journey with Ken Hall Plumbers? If you're passionate about delivering exceptional customer service and thrive in a energetic environment, we want to hear from you Apply now to seize this exciting opportunity and take your career to new heights with Ken Hall Plumbers. Submit your resume to Destiny Reid – Customer Service Team Leader or reach out on 8364 5855 for more information. Please note, only those advancing to the interview stage will be contacted. Dive into a rewarding career path with Ken Hall Plumbers, where your work truly makes a difference. Let’s build something great together. https://www.kenhallplumbers.com.au/ Ken Hall Plumbers acknowledges Aboriginal and Torres Strait Islanders as the traditional owners of country throughout Australia and their ongoing connection to land, sea and community. We pay our respect to them and their cultures, and elders both past and present. Ken Hall Plumbers recognise the value of and strongly support the principles of equal employment opportunities in the workplace. • Sat, 01 JunKen Hall Plumbers Pty Ltd
Customer Service Representative » Port Botany, Eastern Suburbs - Full time, Temp role with possibility to go Perm, Start Immediately Location: Bankstown, NSW Salary Package: $60-65k Role Highlights: deal with inbound/outbound calls from customers with general inquiries, administrative and data entry tasks Role Overview: A leading company specializing in award winning household products is looking for an experienced Customer Service Rep to join their team, and there’s no better time to join Responsibilities Building relationships with key clients/stakeholders Providing excellent customer service with positive outcomes Helping customers via inbound/outbound calls Carrying out administrative tasks and entering data Ensure customer database is up to date Candidate Profile In order to be successful in this role, you will be an experienced Customer Service Representative: Excellent computer and organization skills Ability to multitask. Performance focused Clear attention to detail Can work easily in a fast-paced environment Exceptional communication and listening skills Able to work within a team or independently Confidence while communicating with external stakeholders Well-spoken with a professional phone manner Admin and data entry experience Permanent resident/citizens only 2 years’ experience within a call centre environment is essential. Own laptop Company, Culture & Benefits Immediate start 10% yearly bonus Full time temp with possibility to go perm Monday to Friday, standard office hours Career development opportunities Supportive team and outstanding culture How to Apply Click the apply now button or email your CV to lauratempandagnew.com.au • Fri, 31 MayTemp & Agnew Pty Ltd
Customer Service Representative » Melbourne CBD, Melbourne - Summary: We are looking for a Customer Service Representative to join our team in Braeside, Victoria. The ideal candidate will have strong communication skills and the ability to provide excellent customer service. This role involves resolving customer inquiries and issues, processing orders, and collaborating with other departments to ensure customer satisfaction. Responsibilities: - Respond to customer inquiries via phone, email, and chat promptly - Resolve customer complaints in a professional manner - Provide product and service information to customers - Process orders, returns, and exchanges accurately - Maintain detailed customer records - Collaborate with other teams to improve overall customer experience - Stay up-to-date on product knowledge Qualifications: - High school diploma or equivalent - 1-2 years of experience in a similar role - Excellent verbal and written communication skills - Strong problem-solving abilities - Ability to work independently or as part of a team - Proficiency in Microsoft Office applications Additional Information: www.lhr.net.au; www.labourhireandrecruitment.com.au. Please disregard if not relevant. Please note that this job description is tailored specifically for the role of Customer Service Representative at your location in Braeside, Victoria. Feel free to reach out if you require any further customization or have any specific requirements. www.lhr.net.au www.labourhireandrecruitment.com.au • Fri, 31 MayLHR
Customer Service Representative » Brisbane, Brisbane Region - Customer Service Representative Job no: 510560 Work type: Full Time Location: Brisbane At Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world. The Opportunity: Visy began manufacturing corrugated cardboard boxes in Melbourne, Australia, in 1948 and has grown to become one of the world's leading privately owned packaging, paper and recycling companies. Our site in Carole Park has an opportunity for an ambitious and keen individual to join and be a part of the Services team, who’s main objective is to provide a high level of customer service to both internal and external customers of the business. Reporting to the Customer Service Supervisor, key responsibilities will include, but not be limited to: Receive and process orders. Maintaining communication with customers regarding their accounts and any changes Update and distribute customer KPI reports. Working closely with the site scheduler and sales team members. Prioritise workload to ensure meeting targets and deadlines. General administration duties as required within the department. What you will bring to the team: Great communication skills Willingness to learn with on-the-job training. Be computer literate. Prepared to work in a fast-paced environment. When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging, recycling, re-manufacturing, and logistics industries. We love solving problems that make an impact and grow our business. If you think you can help us, you’ll fit right in. Please contact Liz Inamata on 0499 399 755 for a confidential discussion or apply now. You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing). Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. You must have full working rights in Australia. • Fri, 31 MayVisy
Customer Service Representative » Hoppers Crossing, Wyndham Area - If you are results oriented and driven, passionate about providing amazing customer service and building strong relationships, we want you As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated. What are we looking for? The successful applicant will possess outstanding communication and interpersonal skills and will exude confidence. They will have the ability to prioritise tasks that will in turn allow a strong customer service focus to be maintained whilst supporting the day-to-day operation. We like team players, in fact, we love them. We also love go-getters that show initiative. Furthermore, it is important that the successful candidate embody our core values: Customer Obsessed – When making decisions we start with the customer and work backwards from there High Standards – We continually strive to improve standards to support us in delivering high quality services for our customers Win as a Team – We are good humans and take our role of coaching others seriously. Raise the Bar – There is always a better way What will you do (but not limited to)? This role will see the Senior Customer Service Representative utilising their strong relationship building skills to enhance the customer service function. You will have the opportunity to work alongside a fun and vibrant team within a flexible workplace and will be exposed to many facets of the business allowing for you to grow and develop. Handle operational customer queries and ad-hoc requests allocated to the Customer Service Representative through the ticketing system. Liaise internally with key stakeholders ensuring a prompt and professional service to our customers. Coordinate VIP order requests as raised by customers with our point-to-point courier providers, providing feedback to the operations team and the customer. Coordinate complex customer driven projects to deliver a positive outcome in a cost effective manner that results in high customer satisfaction, meeting requested timelines for deliverable project items. Reporting to the Customer Service Relationship Manager, you will perform other tasks as directed to ensure a positive customer service outcome for our customers and eStore Logistics. What skills/Qualifications will you have? 3 years’ current experience within a customer service Centre Experience working in a fast-paced environment Strong attention to detail, strong analytical skills and proven problem solving ability Sound communication skills, both oral and written Strong computer skills including, but not limited to, Google, MS Excel/ PowerPoint and ticketing and reporting software e.g Zendesk (preferred) and SCALE (desired) Conflict resolution skills Good motivation and interpersonal skills Highly organised, self disciplined and able to juggle competing priorities effectively under time pressures Understanding of the concept of providing a service to a customer, in a third-party eCommerce environment Ability to establish and maintain effective rapport with internal and external stakeholders Prepared to undertake any additional training to complement the operation Must have reliable transport due to location. Who are we? eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL). We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia’s largest pure play online retailer, Australia’s largest online furniture retailer, more than 10 of Australia’s top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence. We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence. The business is rapidly expanding and currently has 6 fulfilment centres (FC) across Australia. eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space. We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes We embrace change, as there are no maps for where we are going. This isn’t for everyone. Why eStore Logistics? We are an exciting business with a lot of opportunities to gain exposure within a rapidly changing industry. This is a role you can really own and add value to the organisation. This role will give you the opportunity to build on, improve and create frameworks across the Customer Success function, giving you the freedom to make your mark. As the company grows, this position will have many opportunities to grow with us. How to Apply Please click on the link and follow the prompts. We can't wait to meet you • Thu, 30 MayeStore Logistics
Customer Service Representatives » Narrabeen, Manly Area - We have an exciting opportunity available for an experienced Customer Service Representative to join a leading manufacturing company Position available for individuals experienced with great attention to detail who will play a vital role in delivering exceptional service and ensuring customer needs are met Responsibilities: Handle incoming calls and emails from customers inquiring about products and services Accurately process orders and maintain customer records in system Provide precise and timely information regarding pricing, availability, and service options Professionally and promptly resolve customer complaints and issues Collaborate seamlessly with our sales team to consistently exceed customer expectations Requirements: Excellent communication and people skills Previous knowledge in construction or manufacturing (highly advantageous) Strong attention to detail and order processing experience Availability to work every 2nd Saturday Proficiency using Microsoft Office and other CRM systems Benefits: Every 2nd Saturday paid at extra rate Be an integral part of a diverse and collaborative team Prime location 10 minutes from to the beach Training and support provided HOW TO APPLY Please send an up to date resume highlighting your relevant experience. We will contact selected candidates for interviews. Note: Only applicants who meet the requirements will be considered. Thank you for your understanding. At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment. We look forward to receiving your application • Thu, 30 MayWorkhorse Staffing
VIP Customer Service Representative » Melbourne, VIC - ? If so, we want you to join our fun and tight-knit team as a VIP customer service representative! Your role... with us: As a VIP customer service representative, you'll be the face of our online casino, responsible for building and maintaining... • Thu, 30 MayEasygo
Customer Service Representative » Wetherill Park, NSW - Customer Service Representative Posted: 30 May 2024 Location: Western suburbs Category: Customer Service/Call...; preparing quotes Required Skills & Experience: Previous experience in a product-based high-volume inbound customer service... • Thu, 30 MayRecruitment Edge
Customer Service Representative, VIC » Melbourne, VIC - Customer Service Representative - VIC Physical well-being is more than just body; it includes our minds and emotions... individual customer requirements and adding value to our service. Continuously improve Smith & Nephew's service processes... • Thu, 30 MaySmith & Nephew
Administration and Customer Service Representative » New South Wales - Position Type: Full-time, 35 hours per week About the Role: The Administration and Customer Service Representative..., ACT, and TAS regions to ensure seamless service delivery and customer experience. About You: Experience: Previous... • Thu, 30 MayThe Royal Life Saving Society of Australia - NSW$58000 per year
Customer Service Representative » Sunshine Coast Region, Queensland - Job Description At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future. The Opportunity Come and discover the opportunity to join our Lysaght business in our Sunshine Coast team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. As a Customer Service Representative, you will support our branch by managing enquiries that come via phone and email and walk in customers to our retail space. Our customers are a mix of homeowners and builders requiring a variety of superior products and solutions that we offer. What Will You Do? Working with a friendly and inclusive team you will be a key contact for sales and service enquiries, this will see you: interact with our customers via phone and email managing quotes and queries follow-up on quotations and inquiries converting these into sales opportunities collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable nurture and grow relationships with customers to uncover new business and sales opportunities continuously look at new ways of improving the customer experience and consistently improving the total value proposition More About You With your positive attitude and willingness to grow and develop yourself in the role you will bring: experience working in a customer service environment high attention to detail and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues effectively and efficiently a willingness to grow, learn and develop yourself demonstrated computer competency including MS Office Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: create and deliver innovative solutions that drive transformation in our business make an impact that really does shape the world we live in keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Wednesday, 12th June 2024. • Thu, 30 MayBlueScope
Customer Service Representative » Gold Coast, QLD - Brisbane, QLD - service for our customers, and we want you ... Click here to view more detail / apply for Customer Service Representative... • Thu, 30 MayAtlam Group
Customer Service Representative » Scoresby, Knox Area - Working for a worldwide marketer and distributor of consumer products, we are seeking a Customer Service Representative to join this high-performing team for a 6-month period. Located in Scoresby, this key role will require you to create an extraordinary customer experience and deliver incredible customer satisfaction. In addition, your versatility will require you to provide administrative duties when required. Reporting to the Customer Service Team Leader your duties will include: Inbound and outbound phone duties. Developing a strong rapport with internal and external customers. Order processing and data entry. Assisting customers with pricing, product availability, and order tracking. Running reports on orders. Liaising with the warehouse and transport companies. Keeping up to date with new product releases. General administration duties. To be considered for this position you will possess the following: Possess a strong customer focus. Competent In using MS Office applications. Excellent attention to detail. Strong written and verbal communication skills. Excellent time management and problem-solving skills. Able to work well within a team and autonomously. If you are seeking a new challenge within a great long-standing business and a supportive team then this could be the job for you We are ideally looking for someone who can commit to an immediate start. Offering a great team culture and competitive salary working for market leading manufacturing business. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Joni Gilbertson on 03 9535 2111. If the above sounds like you, please APPLY NOW for immediate consideration. • Thu, 30 MayVeritas Recruitment Clayton Partnership
Part Time - Customer Service Representative » New South Wales - Part Time Customer Service Representative | 8 Month Contract | $39.94 p/h incl. super $35.98 p/h + super 8 month... business in order to ensure outstanding customer service. Working Hours: Up to 7 hours per day / minimum 20 hours per week... • Wed, 29 MayAshdown People$34 - 36 per hour
Customer Service Representative - Glenroy » Glenroy, VIC - they need us. See yourself in our team As a Customer Service Representative in our Glenroy Branch you’ll be: Responding... We’re interested in hearing from people who have: A genuine passion for Customer Service and are looking to kick-start... • Wed, 29 MayCommonwealth Bank of Australia
Customer Service Representative » Scoresby, VIC - Working for a worldwide marketer and distributor of consumer products, we are seeking a Customer Service Representative... administrative duties when required. Reporting to the Customer Service Team Leader your duties will include: Inbound... • Wed, 29 MayVeritas Recruitment
Customer Service Representative » Brisbane CBD, Brisbane - Jacon Equipment, a business unit of Maas Group Holdings, are currently seeking an organised and motivated Customer Service Representative to join our team based in Pinkenba, Brisbane. Reporting directly to the Customer Service Manager, the Customer Service Representative is responsible for handling customer enquiries and delivering high quality service for our customers. Key responsibilities: Provide consistent and high-quality customer service to our customers. Handle customer enquiries, processing orders and administration duties as required. Identifying and resolving customer complaints efficiently and effectively. Interacting with customers via phone and emails. Growing relationships with customers to uncover new business and sales opportunities. Adhere to all company policies and procedures. Demonstrate a strong work ethic. Work as an active team member to complete team goals. Essential requirements: Possess excellent customer service and interpersonal skills. Strong verbal and written communication skills. Ability to work flexible hours. Great time management skills and ability to work autonomously. Available for occasional travel between customer sites. Proficient knowledge with Microsoft Word and Excel software. Positive attitude and exceptional work ethic. Current drivers licence. For further information about this role, please contact hrmaasgroup.com.au To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact The Team at Jacon on , quoting Ref No. 1177041. • Wed, 29 MayJacon
Customer Service Representative » Port Adelaide, SA - The company Randstad is currently seeking a customer service representative for a valued client in Adelaide... or customer service. Demonstrated experience in customer service with a passion for helping people Excellent communication... • Tue, 28 MayRandstad$35 per hour
Customer Service Representative » Adelaide, SA - Become a customer service representative within a company who are focused on delivering exceptional outcomes... your top notch customer service skills when speaking to customers over the phone, to assist them with various enquiries. Every... • Tue, 28 MayRandstad$38 per hour
Customer Service Representative » Salisbury, Brisbane - Job Description The Opportunity Come and discover the opportunity to join our Orrcon Steel business in our Salisbury team as a Customer Service Representative . Orrcon Steel a leading Australian steel distributor and manufacturer of steel tube and pipe with nationally recognised brands. Join our supportive, customer-focused team renowned for providing consistently high levels of service. You’ll interact with our customers via phone and email, delivering a premium service and helping our business to increase sales and develop ongoing relationships now and into the future. You don’t need to have experience in steel or the building sector. Where you’ll add value from day one is your motivation to provide exceptional customer service and your energy and enthusiasm for learning. When you join our team you will receive a competitive remuneration package including our profit share plan (bonus incentive scheme). We offer flexibility for work/life balance, access to varied health and wellbeing initiatives including our Employee Assistance Provider, annual flu vaccinations, on-site car parking, on-line physio, and training and development including LinkedIn learning access. What Will You Do? As a key contact for sales and service enquiries you will: prepare and follow up on customer quotes manage sales enquiries via email and phone; including both inbound & outbound calls identify opportunities with our customers to provide value-add services reach out to new or existing customers to identify potential opportunities to generate further sales growth support our external sales teams and branches across Australia provide internal support and regular feedback to relevant sales teams regarding customer and competitor information resolve issues and seek ways to improve the customer experience More About You You’ll be an enthusiastic team players with a passion for customer service, attention to detail and going the extra mile to assist your customers. You’ll bring: experience working in a customer service environment high attention to detail with a natural curiosity to resolve discrepancies excellent interpersonal skills and the ability to negotiate mutually satisfying outcomes confidence in your computer skills and your ability to learn new systems a willingness to grow, learn and develop yourself Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: create and deliver innovative solutions that drive transformation in our business make an impact that really does shape the world we live in keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, strengthening our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers Together we can make a world of difference. Applications close Tuesday June 11th, 2024 • Tue, 28 MayBlueScope
Customer Service Representative » Moorabbin, Kingston Area - Customer Service Customer Service Representative Moorabbin VIC, Australia SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application. Your Talent University degree in business or equivalent, ideally with focus on sales, supply chain or finance Functional: 2 years experience in sales, sport or FMCG industries Microsoft excel: Advanced Microsoft Powerpoint: Basic Data Analysis Analysis and complexity management Relationship management Customer service skills Initiative and pragmatism Presentation skills Business planning and forecasting Attention to detail Your Mission To support front end key accounts & field account sales force in delivering profitable, sustainable market share and net sales growth by offering reliable, relevant and competitive service levels to assigned Accounts. To support the implementation of the strategy for the Customer Service function with the aim of effectively and efficiently providing best in class service standards to all accounts. To ensure market competitive reliability and responsiveness to assigned Accounts in regards to order entry support, orderbook deliveries and conversions, complaints and returns etc. To facilitate cross functional alignment and communication between key stakeholders - Key and Field Sales Account team, Purchasing, Demand Planning, Operations and IT - ensuring assigned account needs and requirements are addressed. To support the Customer Service team in relevant reporting generating insight and transparency to the sales performance for related accounts - orderbook, forecasting and budget compliance / achievement To measure progress on own KPIs and ensure continuous improvement on PUMA account management and service levels PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany. Apply now • Tue, 28 MayPuma
Customer Service Representative » Blacktown, Blacktown Area - Are you passionate about customer service and enjoy working with technically-oriented products? Join our winning team today Located in the heart of Arndell Park, with convenient onsite parking. Take charge of your career with a company that values work-life balance. Enjoy a fantastic team atmosphere. About The Company Our client is a thriving, Australian-owned market leader with a growing market share. They foster a transparent environment where enthusiasm is contagious, making each day at work enjoyable and stimulating. About the Role As the Customer Service Representative, you'll provide exceptional service to the building industry, focusing on retail markets and trades. Key Responsibilities Handle incoming calls and emails from customers, ensuring smooth order processing. Solve a variety of issues, from delivery questions to correcting errors. Prepare quotations to satisfy customer needs. Participate in daily Work in Progress (WIP) meetings. Manage cases using CRM or relevant ERP platforms. Skills and Experience At least 3 years of experience in a technical customer service role. Perfect for those interested in interior design or experienced in the building industry, ready to excel in customer service. Proficient in Microsoft Word and Excel. Previous ERP experience. Exhibit a collaborative spirit, helping to enhance the skills of your team members. Click the " APPLY " button now • Sun, 26 MayEssential Appointments
Customer Service Representative » Gold Coast Region, Queensland - Job Description At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future. The Opportunity We are looking for a Customer Service Representative, with exceptional communication, organisational and precision skills to join our dynamic team based in Tweed Heads . Reporting to the Customer Service Supervisor, this is an exciting opportunity to work in a busy office environment and demonstrate your passion for exceptional customer service. Enjoy a competitive salary package including annual bonus, generous super as well as various health and well-being initiatives including Employee Assistance Program. What Will You Do? Being the face of Lysaght for our customers, you will: interact with our customers over the phone, email and in person at the trade counter managing quotes, projects, orders, design and queries follow-up on quotations and inquiries converting these into sales opportunities collaborate with internal stakeholders including, warehouse, transport, procurement and sales departments to ensure customer expectations and requirements are met nurture and grow relationships with customers to uncover new business and sales opportunities resolving issues and seeking ways to improve the customer’s experience More About You With your positive attitude and willingness to develop yourself in the role you will need to bring: excellent communication skills – and being able to build effective relationships a high attention to detail, focus and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues a team-oriented mindset a willingness to grow and develop yourself a dependable and reliable work ethic Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: create and deliver innovative solutions that drive transformation in our business make an impact that really does shape the world we live in keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Friday, 7th June 2024. • Sat, 25 MayBlueScope
Customer Service Representative » Tweed Heads Region, New South Wales - Job Description At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future. The Opportunity We are looking for a Customer Service Representative, with exceptional communication, organisational and precision skills to join our dynamic team based in Tweed Heads . Reporting to the Customer Service Supervisor, this is an exciting opportunity to work in a busy office environment and demonstrate your passion for exceptional customer service. Enjoy a competitive salary package including annual bonus, generous super as well as various health and well-being initiatives including Employee Assistance Program. What Will You Do? Being the face of Lysaght for our customers, you will: interact with our customers over the phone, email and in person at the trade counter managing quotes, projects, orders, design and queries follow-up on quotations and inquiries converting these into sales opportunities collaborate with internal stakeholders including, warehouse, transport, procurement and sales departments to ensure customer expectations and requirements are met nurture and grow relationships with customers to uncover new business and sales opportunities resolving issues and seeking ways to improve the customer’s experience More About You With your positive attitude and willingness to develop yourself in the role you will need to bring: excellent communication skills – and being able to build effective relationships a high attention to detail, focus and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues a team-oriented mindset a willingness to grow and develop yourself a dependable and reliable work ethic Why BlueScope As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will: create and deliver innovative solutions that drive transformation in our business make an impact that really does shape the world we live in keep growing through continuous learning and development opportunities enjoy the sense of belonging that comes from working with people who genuinely look out for one another At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Friday, 7th June 2024. • Sat, 25 MayBlueScope
Customer Service Representative / Admin BN » Queensland - We are looking for a Customer Service Representative to join our team at Acacia Ridge, QLD. - Your primary focus... is to efficiently provide service to the customers, fulfilling their purchase orders and attending to their queries via phone... • Sat, 25 MayNational Auto Glass Supplies
Customer Service Representative » Dandenong South, Greater Dandenong - Here at Veritas Recruitment, we are currently searching for multiple experienced Customer Service candidates for several of our active roles across the South Eastern suburbs. If you are the type of person who is committed to providing excellent customer service, and you’re looking for a temporary or permanent role feel free to apply below. Responsibilities • Respond promptly and professionally to customer inquiries via phone and email • Resolve customer issues and complaints with patience and efficiency, ensuring complete satisfaction • Provide detailed product information and assistance to help customers make informed decisions • Process orders, returns, and exchanges accurately and efficiently • Maintain accurate records of customer interactions and transactions • Collaborate with other departments to address and resolve any customer issues • Stay informed about company products, and services to provide accurate information Key Requirements • Proven experience in a customer service-based role, ideally in an office environment • Excellent communication skills, both verbal and written preferred • Strong problem-solving abilities and a positive attitude • Ability to multitask and manage time effectively • Ability to work in a team environment • Quite tech savvy and able to pick up new systems relatively quickly Benefits • Flexible working arrangements – 1-2 days from home (depending on the role) • Opportunities for career advancement • Supportive and inclusive work environment • Employee discounts • ASAP Starts To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114. • Sat, 25 MayVeritas Recruitment Clayton Partnership
Customer Service Representative » Melbourne, Melbourne Region - The Company Our client is team of expert consultants who assist all B2B enquiries, this company is a large private enterprise and is a household name. The Role This role is responsible for providing exceptional customer experiences and solutions to all B2B customers to ensure their needs and expectations are met and exceeded, and that the reputation of the company is enhanced during each engagement. Some of the duties will include: Process customer orders in a timely / accurate manner Respond promptly and courteously to customer enquiries Respond to order changes requested by customers Managing inbox orders and enquiries; responding as required Update customer details within profiles Advise customers of delivery timelines Run customer reports where required Process returns, credit and debit memo as required Proactively re-enforce the terms and conditions of delivery criteria with customers About You To be successful in this role, you will have the following: Previous Customer Service experience or Call Centre. Strong interpersonal and communication skills. Eagerness to learn. Ability to work under pressure and in a fast-paced environment. Problems solving skills. Experience within industries such as Manufacturing / Logistics is desirable. Perks and Benefits Positive company culture Flexible working arrangements Team of 11 - so the team is more collaborative with support EAP access provided Monitor and devices provided to take home Salary: $70,000k - $75,000k packaged Apply Today Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 3663. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0012979901CS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Fri, 24 MayRobert Half
Customer Service Representative » Mount Waverley, VIC - Mulgrave, VIC - to expand their customer service team with a standout individual who is looking to join their tenured and high performing team....The RoleThis role is a fast-paced, and varied opportunity where no two days are the same. In the role of Customer Service... • Fri, 24 MayRobert Half
Customer Service Representative » Mulgrave, Monash Area - The Company Work for leading Australian manufacturer of commercial kitchen equipment and appliances, working with close to 50 brands. This rapidly growing organisation has offices across Australia, New Zealand, the UK, and USA. They are excited to expand their customer service team with a standout individual who is looking to join their tenured and high performing team. The Role This role is a fast-paced, and varied opportunity where no two days are the same. In the role of Customer Service Representative, you will be responsible for the following: Manage the sales orders process and process orders accurately in SAP. Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required. Daily reporting as directed. Proactively liaise with all departments to ensure customer orders are delivered to the customer as expected and required. Provide high level customer service via phone, email, and in person. Handle existing orders, deliveries, stock availability and product enquiries in a timely and accurate manner. General ad-hoc administration and office support. Your Profile You have demonstrated Customer Service experience, with keen problem-solving skills and the ability to effectively communicate with a wide range of stakeholders and customers. Key selection criteria include: Problem- Solving - adaptability and initiative are key in this role Strong attention to detail Strong computer literacy and data entry skills ERP experience essential Why join? Join a well-established brand with a global presence. Continuous Learning & Development. Flexibility - Opportunity to work hybrid after training. Free parking Apply Today Please send your resume by clicking on the apply button. Learn more about our Mount Waverley recruitment services: https://www.roberthalf.com.au/mount-waverley Job Reference No: 06830-0012930489EM By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Fri, 24 MayRobert Half
Customer Service Representative » Pinkenba, Brisbane - Seeking experienced customer service representatives Well established in the industry, our client has provided premium manufacturing solutions to the market for over 50 years. Our client is part of a national organisation and specifically focuses on supplying metal flooring and safety barrier solutions to a wide audience. Fuse Recruitment is currently partnering with the team in search of a motivated Customer Service Representative/Internal Sales Representative to join their dynamic team in Brisbane What’s in it for me? Permanent, full-time role • Opportunity to join an industry leader in a dynamic role • Work with a supportive and friendly team Job responsibilities Liaising with customers, maintaining sales and providing exceptional customer service • Processing quotes and orders, ensuring entries are accurate and timely • Managing, monitoring, and updating backlog as needed • Updating customers with any changes to orders based on turnaround and technical information Experience and Qualifications Passionate customer service professional with demonstrated experience delivering exceptional customer experiences • Excellent communication and interpersonal skills • Some experience in a customer service and administrative support • Demonstrated ability using Microsoft Office & Excel, and following detail processes. • Ability to thrive fast paced environment, and have the personal drive, initiative to ‘get things done’ and able to follow through to execution. If you feel that you have the above attributes, please click "Apply Now" and register your interest or call Melissa on 0434 135 833 At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, I'd love to hear from you If you know someone looking for a job, refer them to us and we'll give you $500 if we find them a new role SCR-melissa-barry • Fri, 24 MayFuse Recruitment
Customer Service Representative » Pinkenba, QLD - partnering with the team in search of a motivated Customer Service Representative/Internal Sales Representative...Seeking experienced customer service representatives! Well established in the industry, our client has provided... • Thu, 23 MayFuse Recruitment
Customer Service Representative » Elanora Heights, Pittwater Area - No 1 Roofing & Building Supplies is one of the largest wholesale suppliers of metal roofing and building products, servicing Sydney, Central Coast, Hunter, and Mid North Coast regions. We’ve been servicing the Building and Construction industry since 1990, allowing us to build strong and valued relationships with our customers and the most trusted brands in the Australian Building industry. We’re looking for Customer Service Representatives to join the highly successful and growing teams at our Mona Vale and Narrabeen branches, on a full-time basis. You will be required to work Monday to Friday, and Saturdays on a rotating roster. This is a fantastic opportunity to join our team of superstars as we grow our business through providing a high-class customer experience. Your work may include: Greeting and welcome customers via phone, digital media and walk-in Processing transactions using our ERP system Gaining an understanding of our customers needs and wants, and making recommendations to achieve these Software and hardware testing Order processing and preparation of quotations About you: You’re a friendly, helpful, and engaging customer-focused individual, looking to take the next step in your career. You’ve got excellent communication and people skills, with experience in providing recommendations to support customers to make purchasing decisions. We’re looking for a person who can thrive in a fast-paced environment, who loves meeting our customers expectations and delivers great customer service. Ability to work early mornings and rotating Saturday mornings is required. Knowledge of and experience in the construction/roofing industry will be highly regarded. What’s in it for you? • A competitive salary and access to flexible working arrangements • You’ll be joining an industry leader on a serious growth trajectory – be part of this exciting phase • Freedom to use your initiative and bring your ideas to the table to shape the success of the branch and No.1 Roofing • Access to formal and informal training and coaching programs to help you reach your potential and your career goals • A fantastic, fun and high-performing team environment Interested? Apply now and we’ll be in touch to discuss your application. • Thu, 23 MayNo1 Roofing & Building Supplies
Customer Service Representative » Rydalmere, NSW - benefit of all. We actively encourage applications from any background. Skills Customer Service Representative, Customer... to their clients and customers. Due to unforeseen growth, they are looking for an experienced customer service professional... • Wed, 22 MayRandstad
Customer Service Representative - Part time Rouse Hill » Rouse Hill, NSW - Customer Service Representative - Part time Rouse Hill Excellent training provided, banking experience... for an enthusiastic and customer focused individual to join our Rouse Hill branch. Our Customer Service Representative roles are great... • Wed, 22 MayIMB Bank
Customer Service and Administration Representative » Ashmore, QLD - Bradnam’s Windows and Doors have an opening for a Customer Service and Administration Representative to join our Gold... Service and Administration Representative at our Ashmore location. As a key member of the team, you will provide excellent... • Wed, 22 MayBradnam's Windows & Doors
Customer Service and Administration Representative » Warana, QLD - Bradnam’s Windows and Doors have an opening for a Customer Service and Administration Representative... Service and Administration Representative at our Warana location. As a key member of the team, you will provide excellent... • Wed, 22 MayBradnam's Windows & Doors
Customer Service Representative - Relief Oran Park » Oran Park, NSW - Customer Service Representative - Relief Oran Park Excellent training provided, banking experience... region. Our Customer Service Representative roles are great job opportunities where you can get your foot into the door... • Wed, 22 MayIMB Bank
Customer Service Representative » Mount Waverley, VIC - , and personal growth. The RoleAs a Customer Service Representative, you will be at the forefront of our company, acting as the... updated with product knowledge, industry trends, and customer service best practices to continually improve service quality.Your ProfileTo... • Tue, 21 MayRobert Half
Customer Service Representative » Westmead, Parramatta Area - Benefits Office is located in Pemulwuy, 2145. Permanent full time role. $65,000 - $70,000 Super Exceptional training provided. About the company A 3PL & 4PL Healthcare distribution provider, servicing over 60 principles across Pharmaceutical & Medical Devices. Offering warehousing, distribution, Clinical Trial logistics support, Secondary Packaging, Accounts management, Customer Service and more to their valued clients, this company pride themselves on service and ensuring healthcare is accessible across Australia. About the opportunity Joining a team of 9 in Customer Service, you will inherit a number of key accounts who you will manage day to day. Organising inbound and outbound deliveries, communicating with customers ( public and private hospitals, surgeries, community pharmacies & clinics), raising PO's, and manually processing orders in SAP. Extensive and supportive training is provided, under the Duties Day to day management of your own portfolio of principles ( clients). Managing inbound and outbound product deliveries. Manual order entry in SAP for products, raising PO's, chasing payment and processing compassionate orders. Answer 20-30 calls per day answering enquiries from customers and principle clients alike. Problem solve to ensure successful patient outcomes Provide product knowledge to enquiring customers. Reporting on fulfilment and stock availability for customers and commercial teams. Liaise with medical practitioners and other stakeholders responsible for optimal patient care Skills and Experience Customer service experience in the Medical Device or Pharmaceutical industry preferred. SAP experience necessary. Excellent verbal and written communication skills with internal and external stakeholders. High attention to detail, understanding the urgency for accuracy within this industry. Ability to maintain quality of work in a fast paced, high pressure environment. Excellent problem solving capabilities, and a willingness to investigate cases. Culture The team is diverse, passionate and very hard working. With an inspiring team leader with over 10 years' experience, they are described as a doer not a teller. Working 5 days in the office, the team has developed a fun atmosphere with a strong work ethic. How to Apply Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com • Tue, 21 MayHealthcare Professionals Group
Customer Service Representative » Kennington, Bendigo - Make a difference as a Customer Service Representative Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? YOUR ROLE We have an opportunity for a Customer Service Representative to join our community-minded WFI family on 12 - month contract fulltime basis. You'll work with new and existing valued clients and assist them with their insurance needs. You'll need a customer first approach, so we can continue to build on our goal of being 'Great people to know'. If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment. Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities. Work full time from our WFI office located in Bendigo and be required to work Monday to Friday. Hybrid work arrangements will be considered after the 6-month probation period subject to business requirements. ABOUT YOU Tech-savvy and confident using multiple systems and platforms simultaneously Ability to make decisions and work within business guidelines and processes Well-developed rapport building, active listening, and communication skills Demonstrated ability to work autonomously, use initiative, and have good attention to detail Underwriting and product knowledge (desirable but not necessary) Understanding of the general insurance industry (desirable but not necessary) BENEFITS Access up to 50% off home and motor insurance Grow your financial future with 13% superannuation as standard Flexibility and support so you can live life to the full Work in a team who care about people and community Receive meaningful recognition through an award-winning system Keep your skills current and accredited with the IAG Academy portal ABOUT US Since 1919, WFI have been one of Australia's leading rural, business and strata insurers. We have been there for our clients providing support and assistance when they've needed it the most. We have local area managers and client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what's important to our clients. As part of IAG, the largest general insurance group in Australia and New Zealand, we underwrite over $14 billion of premium per annum, but we're so much more than that. When you join WFI as part of IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place. We're ready to grow your career, lead you with purpose and help you live your own purpose through us. We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website. We're ready for you. Apply today • Mon, 20 MayInsurance Australia Group
Customer Service Representative » St Leonards, Willoughby Area - Benefits Take the opportunity to join an impact driven MedTech organisation where you have the opportunity to grow and develop with the business Permanent full time role. Located in Northern Sydney - relocating to St Leonards soon. Industry competitive salary range - $65,000 to $70,000 Super 5 weeks annual leave About the company A rapidly growing MedTech company with global reach. Founded by Dental clinicians to provide effective, forward thinking innovations to ensure healthcare professionals can safely and effectively support patients within a clinical environment. About the opportunity Bring your dynamic energy and excellent communication to a disruptive MedTech organisation where you will have the opportunity to be an integral part of the company's growth. Founded in the UK, with offices in Sydney, you will be working closely alongside all functions of the business supporting daily operations and being the first point of contact with global customers. Joining at such a great time, no two days will be the same offering agility and the opportunity to grow within the business, finding your fit within the MedTech space. Duties Communicate daily with customers via email, chat and in person when needed. Utilising the inventory control system and ordering office supplies as needed. Effectively liaise with cross-functional teams, both locally and overseas ( predominantly sales, marketing, & dispatch). Execute order to cash activities for all customer order types. Building & maintaining relationships with customers, sharing your strong product knowledge to enhance the visibility of the brand. Schedule internal client meetings. Assist with organisation of events and conferences. Skills and Experience Previous experience in customer service in a medical device or biotechnology environment highly valued but not imperative. Exceptional communication skills, both written and verbal, with internal and external stakeholders. High empathy with the desire to improve the customer experience. A self-starter who can take initiative. Must be agile to pivot and change priorities as needed. Strong attention to detail and multi-tasking ability. Ability to investigate & problem solve. Culture Join a growing team passionate about enhancing clinical well-being and patient outcomes. Everyone works closely together in a collaborative manner contributing to each colleagues success. How to Apply Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 or 0488 808 797 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Thu, 16 MayHealthcare Professionals Group
Customer Service Representative » Notting Hill, Monash Area - Country: Australia Location: LOC7040 : Ground Floor, 10 Ferntree Place, Notting Hill VIC 3168, Australia Role: Customer Service Representative Location: Notting Hill, VIC Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. The role The Customer Service Representative is responsible for providing exceptional customer service and supporting the operational sales requirements of our company. This role involves attending to customer inquiries with the highest level of attention and care, maintaining our internal ERP system, and ensuring smooth onsite operations. Key responsibilities We are looking for a detail orientated customer service representative with the ability to provide an excellent experience to our customers. Therefore, you will have; Processing Orders including entry, dispatch and invoicing Providing Daily/weekly reports as required Answering directing and assisting customers with incoming calls and enquiries Provide product troubleshooting assistance as required Logging of Service Calls and assisting process returned goods Supporting AR enquires including dispute resolution Requirements: As a minimum you must have: Previous experience in customer service or a related field Proficiency in IT and computer literacy, with experience using ERP systems. Fluent in English with excellent verbal and written communication skills. Strong attention to detail and ability to prioritize tasks effectively. High customer focus and orientation, with a commitment to delivering exceptional service. Benefits We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice • Thu, 16 MayCarrier
Customer Service Representative - Viva Energy Retail GRIFFITH » Griffith, NSW - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Wed, 15 MayColes Group
Customer Service Representative » Brisbane, Brisbane Region - This newly created role allows you to join a highly respected and leading freight forwarder as our client expands its team in Brisbane. This newly created role allows you to join a highly respected and leading freight forwarder as our client expands its team in Brisbane. As a Customer Service Representative, you will be our client's first point of contact, providing support and solutions in the freight forwarding sector. You will be crucial in managing customer inquiries, processing quotes, and ensuring a smooth operational flow. Key Responsibilities: Handle customer inquiries and provide timely and accurate responses. Prepare and follow up on freight quotes, ensuring competitive pricing and clear communication. Utilize CargoWise to manage shipments, documentation, and customer data. Coordinate with internal and external stakeholders to ensure efficient handling of cargo. Maintain high standards of customer service and support continuous improvement efforts. Requirements: Proven experience in customer service within the freight forwarding or logistics industry. Strong proficiency in CargoWise software. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Authorized to work in Australia. Benefits: Competitive salary package. Opportunity to work with a globally recognized brand in freight forwarding. Dynamic and supportive work environment. Career development and progression opportunities. How to Apply: If you're excited about joining a dynamic team and contributing to the success of a leading freight forwarder, please submit your resume. We welcome candidates who may not meet every qualification but are eager to learn and grow in this field. • Tue, 14 MayLogihire
Customer Service Representative » Sydney, NSW - as a Customer Service Representative. This exciting opportunity offers in-house training, a great team culture, growth opportunities... and much more! Your New Role: As the Customer Service Representative you will work alongside a growing and supportive team. Your duties... • Tue, 14 MayRandstad
Customer Service Representative » Queensland - Position As the primary point of contact for our customers, the Customer Service Representative plays a pivotal role in..., and planning teams, this position ensures the timely fulfillment of customer requests in accordance with our service agreements... • Tue, 14 May
Customer Service Representative » Wetherill Park, Fairfield Area - Benefits Be a part of a proudly Australasian owned healthcare company. Located in Wetherill Park, 2164 4-month contract with potential to extend $30-$32 per hour About the company Our client is the largest Medical, Consumable and Pharmaceutical product distributor in Australasia. They manage an extensive portfolio of local and international products, and have a major influence on the Australian healthcare landscape. About the opportunity Assist a strong, hard-working customer service team with processing orders in SAP. Be the extra hands and ears the customer service team will need to assist them through their busy period of flu season. There may be phone responsibilities when the volume is high, however this will be an overflow of the customer service team. Duties Process orders in SAP with an excellent eye for detail and efficiency, within cut off times. Assist customer service team with any necessary data entry and administration required. Managing customer expectations and investigation of orders where necessary. Ensure complaints are resolved quickly and expertly, and escalated when required. Reporting on fulfilment and stock availability for customers and commercial teams. Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or FMCG organisation is valued. SAP knowledge and experience necessary. Strong attention to detail and multi-tasking ability. Good communication skills Ability to communicate effectively over the phone with customers when necessary. Ability to problem solve. How to Apply Click apply or contact Kelly-Ann Turner, Recruitment Consultant on 02 8877 8772 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visitwww.hpgconnect.com • Tue, 14 MayHealthcare Professionals Group
Customer Service Representative » Sydney, NSW - Customer Service Representative Are you an enthusiastic customer service professional excited at the prospect... role As a customer service representative you will be responsible for handling a high volume of calls and emails... • Mon, 13 MayRandstad
Customer Service Representative » Blacktown, Blacktown Area - Are you a Customer Service extraordinaire with a knack for all things manufacturing and technical? Come and join our winning team Nestled in the heart of Arndell Park, the office boasts convenient onsite parking, making your daily commute a breeze Seize the reins of your career with a company that treasures work-life balance as much as you do Amazing team environment About The Company Our client is an Australian-owned market leader that has not only survived but thrived and expanded its market share. They offer a transparent atmosphere where everyone is passionate about what they do. You’ll love coming to work every day in an exciting and energetic workspace. About the Role As the Customer Service Representative, you'll be delivering unparalleled service to the building industry working within the retail markets and trades. Key Responsibilities Fielding incoming calls and emails directly from customers, facilitating order processing seamlessly. Navigate and resolve issues of diverse complexities, ranging from delivery inquiries to error rectification. Generating quotations to meet customer requirements. Engage in daily Work in Progress (WIP) meetings. Work with cases within CRM or suitable ERP platforms. Skills and Experience A minimum of 3 years’ experience in a technical customer service role. Ideal for those with an interest in interior design or experienced in the building industry, seeking to weave their magic in the realm of customer service. Strong Microsoft Word and Excel skills. Previous ERP experience Demonstrate a collaborative spirit, sharing your wisdom to elevate the skills of your fellow crew members. Click the " APPLY " button now • Sun, 12 MayEssential Appointments
Customer Service and Sales Representative » West Perth, WA - for a better WA." Your Opportunity: In the Customer Service and Sales Representative role - known as Member Solutions Consultant... to our values is essential and we are looking for a seasoned customer service professional with sales experience, ideally in a busy... • Sat, 11 MayRAC$59197 per year
Customer Service and Sales Representative » Geraldton, WA - for a better WA." Your Opportunity: In the Customer Service and Sales Representative role - known as Member Solutions Consultant... to our values is essential and we are looking for a seasoned customer service professional with sales experience, ideally in a busy... • Sat, 11 MayRAC$59197 per year
Customer Service Representative » Melbourne, VIC - . They are looking for an enthusiastic customer service representative who will represent their brand to the fullest. If this sounds like you, we’d love to hear...We're seeking a dynamic Customer Service Consultant – Chinese Speaking to join our clients team and represent them... • Sat, 11 MaySharp & Carter
Customer Service and Sales Representative » Cannington, WA - for a better WA." Your Opportunity: In the Customer Service and Sales Representative role - known as Member Solutions Consultant... organisation, alignment to our values is essential and we are looking for a seasoned customer service professional with sales... • Sat, 11 MayRAC$59197 per year
Customer Service Representative » Wheelers Hill, Monash Area - Exciting opportunity for an experience and enthusiastic customer service professional who is fluent in English and Mandarin We're seeking a dynamic Customer Service Consultant – Chinese Speaking to join our clients team and represent them with enthusiasm and professionalism. As the face of their company, you'll provide exceptional service to their diverse clientele, including Wellness Advocates fluent in Chinese and English. Responsibilities: Create a welcoming and positive customer experience at the front desk. Respond to phone inquiries and direct calls efficiently. Assist customers with orders, inquiries, and product information. Provide personalized recommendations and upsell our products. Maintain the appearance of the reception area and assist with directing visitors. Support event coordination and in-house projects. Handle customer orders accurately and process payments securely. Demonstrate proficiency in product knowledge and our internal systems. Requirements: 2-3 years of customer service experience. Fluent in English, Mandarin Chinese; with proficiency in reading, writing, and speaking. Familiarity with WeChat communication platform preferred not essential Strong computer skills, including MS Office Suite. Excellent organizational and multitasking abilities. Positive attitude with a focus on exceeding client expectations. Ability to work independently and collaboratively in a fast-paced environment. Benefits: Comprehensive health and wellness benefits Opportunities for professional development and growth within the company. Friendly and inclusive work environment that values diversity. Employee discounts on our premium products. About the Client: Our client is a leading provider of wellness products, dedicated to promoting natural solutions for health and well-being. They are looking for an enthusiastic customer service representative who will represent their brand to the fullest. If this sounds like you, we’d love to hear from you To apply please follow the link below or for a confidential discussion please email Amanda Coad on acoadsharpandcarter.com.au • Sat, 11 MaySharp & Carter
Customer Service Representative » Melbourne CBD, Melbourne - Make a difference as a Customer Service Representative Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? YOUR ROLE We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent fulltime basis. You'll work with new and existing valued clients and assist them with their insurance needs. You'll need a customer first approach, so we can continue to build on our goal of being 'Great people to know'. If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment. Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities. Work full time from our WFI office located in Melbourne and be required to work Monday to Friday. Hybrid work arrangements will be considered after the 6-month probation period subject to business requirements. ABOUT YOU Tech-savvy and confident using multiple systems and platforms simultaneously Ability to make decisions and work within business guidelines and processes Well-developed rapport building, active listening, and communication skills Demonstrated ability to work autonomously, use initiative, and have good attention to detail Underwriting and product knowledge (desirable but not necessary) Understanding of the general insurance industry (desirable but not necessary) BENEFITS Access up to 50% off home and motor insurance Grow your financial future with 13% superannuation as standard Flexibility and support so you can live life to the full Work in a team who care about people and community Receive meaningful recognition through an award-winning system Keep your skills current and accredited with the IAG Academy portal ABOUT US Since 1919, WFI have been one of Australia's leading rural, business and strata insurers. We have been there for our clients providing support and assistance when they've needed it the most. We have local area managers and client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what's important to our clients. As part of IAG, the largest general insurance group in Australia and New Zealand, we underwrite over $14 billion of premium per annum, but we're so much more than that. When you join WFI as part of IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place. We're ready to grow your career, lead you with purpose and help you live your own purpose through us. We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website. We're ready for you. Apply today • Sat, 11 MayInsurance Australia Group
Customer Service Representative » Perth CBD, Perth - Make a difference as a Customer Service Representative Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? YOUR ROLE We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on Permanent and 12 - month contract fulltime basis. You'll work with new and existing valued clients and assist them with their insurance needs. You'll need a customer first approach, so we can continue to build on our goal of being 'Great people to know'. If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment. Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities. Work full time from our WFI office located in Perth and be required to work Monday to Friday. Hybrid work arrangements will be considered after the 6-month probation period subject to business requirements. ABOUT YOU Tech-savvy and confident using multiple systems and platforms simultaneously Ability to make decisions and work within business guidelines and processes Well-developed rapport building, active listening, and communication skills Demonstrated ability to work autonomously, use initiative, and have good attention to detail Underwriting and product knowledge (desirable but not necessary) Understanding of the general insurance industry (desirable but not necessary) BENEFITS Access up to 50% off home and motor insurance Grow your financial future with 13% superannuation as standard Flexibility and support so you can live life to the full Work in a team who care about people and community Receive meaningful recognition through an award-winning system Keep your skills current and accredited with the IAG Academy portal ABOUT US Since 1919, WFI have been one of Australia's leading rural, business and strata insurers. We have been there for our clients providing support and assistance when they've needed it the most. We have local area managers and client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what's important to our clients. As part of IAG, the largest general insurance group in Australia and New Zealand, we underwrite over $14 billion of premium per annum, but we're so much more than that. When you join WFI as part of IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place. We're ready to grow your career, lead you with purpose and help you live your own purpose through us. We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website. We're ready for you. Apply today • Sat, 11 MayInsurance Australia Group
Customer Service Representative » Australia - Make a difference as a Customer Service Representative Join WFI, part of IAG, the largest insurance group in Australia and New Zealand. We're here for you. Are you ready? YOUR ROLE We have an opportunity for multiple Customer Service Representatives to join our community-minded WFI family on 12 - month contract fulltime basis. You'll work with new and existing valued clients and assist them with their insurance needs. You'll need a customer first approach, so we can continue to build on our goal of being 'Great people to know'. If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment. Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities. Work full time from our WFI office located in Toowoomba and be required to work Monday to Friday. Hybrid work arrangements will be considered after the 6-month probation period subject to business requirements. ABOUT YOU Tech-savvy and confident using multiple systems and platforms simultaneously Ability to make decisions and work within business guidelines and processes Well-developed rapport building, active listening, and communication skills Demonstrated ability to work autonomously, use initiative, and have good attention to detail Underwriting and product knowledge (desirable but not necessary) Understanding of the general insurance industry (desirable but not necessary) BENEFITS Access up to 50% off home and motor insurance Grow your financial future with 13% superannuation as standard Flexibility and support so you can live life to the full Work in a team who care about people and community Receive meaningful recognition through an award-winning system Keep your skills current and accredited with the IAG Academy portal ABOUT US Since 1919, WFI have been one of Australia's leading rural, business and strata insurers. We have been there for our clients providing support and assistance when they've needed it the most. We have local area managers and client service teams, situated across Australia, who are committed to deliver on this promise. Our people are experienced insurance professionals who take the time to listen, understand what's important to our clients. As part of IAG, the largest general insurance group in Australia and New Zealand, we underwrite over $14 billion of premium per annum, but we're so much more than that. When you join WFI as part of IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place. We're ready to grow your career, lead you with purpose and help you live your own purpose through us. We're committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website. We're ready for you. Apply today • Sat, 11 MayInsurance Australia Group
Customer Service Representative (B2C) » Melbourne, VIC - A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2C) to be based in... their office in Cremorne. Customer Service Representative (Business to Consumer) International manufacturer and distributor... • Fri, 10 MayHudson$50000 - 65000 per year
VIP Customer Service Representative - Japanese Speaking » Melbourne, VIC - ? If so, we want you to join our fun and tight-knit team as a VIP customer service representative! Your role... with us: As a VIP customer service representative, you'll be the face of our online casino, responsible for building and maintaining... • Fri, 10 MayEasygo
Customer Service Representative - Viva Energy Retail Karratha » Karratha, WA - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 09 MayColes Group
Customer Service Representative - Viva Energy Retail South Headland Roadhouse » Wedgefield, WA - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 09 MayColes Group
Customer Service Representative - Viva Energy Retail Kartha Travel & Truck » Karratha, WA - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 09 MayColes Group
Customer Service Representative - Viva Energy Retail Birkdale » Brisbane, QLD - Birkdale, QLD - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 09 MayColes Group
Customer Service Representative - Viva Energy Retail Dampier » Dampier, WA - that offering convenience to local and on-the-move customers brings. About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Thu, 09 MayColes Group

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