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Customer Service Associate » West Perth, WA - , by revolutionising the way they connect and communicate with brands. As a Customer Service Officer, you will work with us in supporting... and join our innovative and dynamic team as a Customer Service Officer! Job Description What you need to know about your new role… Full... • Sat, 17 FebTSA Group$53000 - 55000 per year
Customer Service Associate. Customer Support Associate. Customer Service Associate Jobs
Group Allotment Manager, VIC / TAS Sales Manager » Melbourne, Melbourne Region - Sales Manager Victoria & Tasmania / Group Allotments Manager – AAT KingsWho we areSince 1912, AAT Kings Group (AAT Kings, Inspiring Journeys, SEIT Outback Australia and Down Under Tours) has grown to Australia and New Zealand’s leading group touring company, delivering over 100 exceptional Guided Holidays, Short Breaks and Day Tour experiences across all corners of these magnificent destinations.We are part of The Travel Corporation (TTC) where the philosophy is to create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. At AAT Kings Group and our global family-owned parent company, The Travel Corporation (TTC), we believe in pushing boundaries to provide remarkable experiences.The RoleWe are seeking a suitable candidate for a diverse, hybrid role based in Melbourne covering field sales, growth and account management for our Victoria and Tasmanian Sales Territory, and to manage, facilitate and grow our Groups Allotment portfolio. The initial split of the roles will be roughly 70/30 in Group Allotments favour, however this will vary and need to managed accordingly.Reporting to the General Manager of Sales and Revenue, the focus of this role is to maximise the sales potential within the designated territory by cultivating strong relationships with existing customers, driving brand awareness, and identifying new customer prospects.Your responsibilities as the Sales Manager Victoria & Tasmania will include but are not limited to;Develop and implement sales plans with key accounts using a customised approach to address their specific needs.Strengthen relationships and achieve growth with key accounts through regular contact and informative productivity and progress updates; offer assistance to help achieve their goals.Provide robust training opportunities for agents through weekly trainings, client presentations, product information sessions and ongoing website and e-commerce strategies.Ensure that marketing collateral is utilised to its fullest potential and effectively manage brochure supply and regional distribution.Identify and develop new business opportunities and evaluate ROI of potential trade and consumer shows/events and participate where beneficial.Attend trade shows, conferences, travel expos, training opportunities and industry events as required.Maintain accurate records of sales activities in CRM; record trainings, appointments, tasks, customer feedback and other sales activities. Utilise CRM reports to provide useful information to agents during every call and in regular e-mail communication.Manage Sales Manager Budget in the most cost-effective way adhering to established policies.Your responsibilities as the Group Allocation Manager will include but are not limited to;Work in conjunction with the global sales teams (with an initial focus on Australia and New Zealand) to identify, book and materialise Scheduled Groups opportunities.Ensure, with senior leadership, that our Group Allocation offering is appropriate for market and business needs.Take ownership of Group Allocation marketing collateral to ensure it accurately portraits our overall offering and assists to sell Group Allocations.Conduct regular market intelligence to ensure our Group Allocation offering is competitive.Reply to enquiries on Seat in Coach Group, including the provision of timely and accurate quotes where required.Ensure a high level of service, communication, and quick turnaround with quotes to convert to sales.Assist Sales Managers to host webinars with agents to promote and sell Group Allocations.Prospect ‘Direct’ Group Allocation Opportunities through Clubs, Retirement Villages, Probus and the like.Prepare accurate invoices for accounting and payment purposes and monitor payment against invoice payment dates.Ensure follow-up actions and deadlines are adhered to.Develop and maintain strong relationships with agents and suppliers.Adhere to departmental guidelines in relation to customer service standards.Completion of all associated administration work.Register all revenue generating activity in Salesforce in an accurate, consistent, and timely manner.Report sales activities and issues on a weekly and monthly basis to the General Manager of Sales and Revenue.Work towards & achieve set targets and KPI’sAbout you:We are looking for an experienced and polished sales professional who consistently delivers results. The ideal candidate will have:Demonstrated proven experience in a sales driven role with the results to match.Understanding of strategy and implementation of sales and marketing plans.Adaptable communication and work style to meet changing needs of stakeholders.Continuous process improvement through feedback and detailed analysis.Strong administrative/analytical and organizational skills, having the ability to control intense workloads with ever changing priorities.A strong customer service ethicAttention to detail.The ability to work effectively in teams as well as independently and communicate at all levels within the organisation.An ability to construct, book, execute complex travel itineraries.Previous experience in the Travel and Tourism industry.Benefits:Generous domestic and international travel discounts for you, your family and friendsCareer development and growth opportunities with supported training and development to grow your skillset.Flexible work options available with some interstate travel to maintain and source new group business.2 team engagement days per year to share quality time with your team.2 days paid leave per year for volunteer opportunities of your choice.12 weeks paid parental leave for eligible employees.Access to retail discounts and Employee Assistance Program.Great working culture working with people who are passionate about travel. • Wed, 06 MarThe Travel Corporation AU
Casual Retail Associate | OPSM, Wollongong » Wollongong, NSW - to apply? If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear...! We are seeking a passionate and engaging Casual Optical Dispenser / Retail Associate to join our OPSM team in Wollongong... • Mon, 04 MarEssilorLuxottica
Retail Associate | OPSM Bondi Junction » Bondi Junction, NSW - customer service, then we want to hear from you now! Click apply now or email: We embrace diversity and encourage...? See yourself at OPSM! We are seeking a passionate and engaging Casual Optical Dispenser / Retail Associate to join our OPSM team in Bondi... • Mon, 04 MarEssilorLuxottica
Retail Associate | OPSM Bondi Junction » Bondi Junction, NSW - customer service, then we want to hear from you now! Click apply now or email: We embrace diversity and encourage...? See yourself at OPSM! We are seeking a passionate and engaging Casual Optical Dispenser / Retail Associate to join our OPSM team in Bondi... • Mon, 04 MarEssilorLuxottica

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Casual Retail Associate | OPSM, Wollongong » Wollongong, NSW - to apply? If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear...! We are seeking a passionate and engaging Casual Optical Dispenser / Retail Associate to join our OPSM team in Wollongong... • Mon, 04 MarEssilorLuxottica
Associate Managing Consultant, Advisors Client Services, Marketing » Australia - – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Associate Managing... and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail... • Sun, 03 MarMastercard
Replenishment Department Manager Nights » Australia - Replenishment Department Manager Nights page is loaded Replenishment Department Manager Nights Apply locations 115 Campbell Dr, Rothesay, NB time type Full time posted on Posted 10 Days Ago job requisition id R2000440043 Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw Colleague. Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well. At Atlantic Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. What you'll do: Oversee the day-to-day operations of a specific department within a store Ensure the department meets or exceeds sales and profitability goals Train and develop department associates in customer service, product knowledge, and merchandising Ensure merchandise is stocked, displayed, and priced appropriately Monitor inventory levels and coordinate with other departments to ensure timely replenishment Maintain a clean and safe department for customers and employees Manage departmental expenses and assist in budget preparation Communicate regularly with store management and other department managers to ensure store-wide goals are being met Be constantly on the lookout for great talent to join our team Lead, coach and motivate colleagues to improve productivity, engagement and retention Be committed to maintaining merchandising and operational standards Building and leading diverse teams that foster a workplace of inclusiveness and belonging What you bring: High school diploma or equivalent; some college coursework preferred Previous retail management experience, preferably in a departmental or specialty store setting Strong leadership and interpersonal skills with the ability to motivate and develop associates Excellent organizational and time management skills Ability to work a flexible schedule, including nights and weekends Proficiency in basic computer skills, including Microsoft Office Knowledge of retail operations, including merchandising, inventory management, and customer service Ability to lift and move up to 50 pounds and stand for extended periods of time. Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Please Note : Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process. About Us At Atlantic Superstore, our mission is about Bringing More to the Table by delivering a food experience that goes beyond the shopping list. We strive to deliver exceptional service and food quality to our shoppers by sticking to the commitments that are most important to us. Whether it’s ensuring you get the freshest products available with our freshness guarantee or encouraging you and your family to try before you buy, with our “Taste Anything” commitment, we’re always finding exciting new ways to share our passion for food with you. To support the Atlantic Superstore mission of Bringing More to the Table, the variety of food available ensures that the grocery items you’re looking for are available. Whether it’s a custom cut of meat, a hard-to-find ingredient for a favourite recipe or a special request, our stores have what you need to bring more to your table. Our company’s purpose is to help Canadians Live Life Well. To get there, we’re continuing to build our talented team of colleagues who champion collaboration, kindness and inclusivity. Our values empower each other to thrive. Together we bring: Care, Ownership, Respect and Excellence. We take ownership of our work, respect ideas and support each other. We aim for excellence and celebrate the success that are driving our business and individual careers forward. A NOTE ON RECRUITMENT FRAUD Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment. Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process. To avoid falling victim to recruitment fraud: Do not to respond to unsolicited offers from people you are unfamiliar with Do not disclose personal or financial details via text messages Check any documents for poor grammar and spelling as this is often a warning sign of fraud Beware of employers or agents using webmail email addresses such as Yahoo or Hotmail Hover over email addresses to check the sender’s details If you are asked for payment of any kind from a recruiter, contact your local police department as this is very likely to be fraud J-18808-Ljbffr • Sun, 03 MarLoblaw Companies Limited
Associate Nurse Unit Manager - Cardiothoracic (Perioperative) » Australia - Associate Nurse Unit Manager - Cardiothoracic (Perioperative) Full time Registered Nurse - Associate Nurse Unit Manager - Cardiothoracic Full time or two part time positions Cabrini Malvern Cabrini's Culture is inclusive; we work as a team, and are constantly focusing on professional and career development We offer 4 -day work week / flexible shift lengths ranging from 4 hours to 12 hours including twilight starts and school friendly hours $2 hospital car park at any of our sites Cabrini offers purchased leave applications under Employee Leave Benefits Cabrini is a private, non-profit hospital which offers $15,900 salary packaging tax free plus $2,650 meal & entertainment card benefits Close to public transport with Myki discount on offer Full scholarships are on offer for post graduate studies in perioperative practice Employee Referral Program Working with the latest modern technology and established surgeons Cabrini Malvern has opened 2 brand new state of the art theatres in May 2023, offering a further 20 theatre sessions per week Perioperative Services Cabrini Perioperative Services is a vibrant and dynamic environment with 17 operating theatres including a Hybrid theatre, with an addition of 3 endoscopy rooms and 2 Cardiac Cath Labs spread across 2 levels in a spacious and modern facility equipped with advanced technology. Providing a full range of surgical specialties, with more than 1800 operations each month, every theatre and cath lab is equipped with state-of-the-art technology to provide patient centred care. Our 3 day-of-surgery admission points and staff focus on every patient having a positive experience with their admission to theatre, while our 3 Post-Anaesthetic Care Units and 2 discharge lounges cater for all specialist post-operative care requirements. The Role - Cardiothoracic ANUM We are seeking experienced Registered Nurses with combined demonstrated clinical cardiothoracic ability and leadership skills, to work in our busy Perioperative Department. As Cardiac ANUM you will be a resource for your nursing and medical team, and actively participate in quality improvement methodology to ensure a high standard of patient care. We work with a great team of specialist surgeons who are the best in their speciality performing a variety of cardiothoracic procedures including CAGS, Valve procedures, including Minimally Invasive valves, through to more complex aortic root surgery and MAZE procedures, and a variety of Thoracic procedures. About You You will be a Registered Nurse/Associate Nurse Unit Manager with recent experience in Perioperative Services, who has an interest in continuing to further develop your own and your teams' skills to deliver excellent patient care. You will also have: Current AHPRA registration Relevant Perioperative Services experience related to the ANUM position of interest Demonstrated Leadership skills and a strong interest in developing teams Victorian Working with Children Check Commitment to quality patient care and outcomes Ability to work within the Mission and Values of the organisation Flexibility and a positive attitude Enthusiasm for participation in a team environment Excellent customer service focus and communication skills Associate Nurse Unit Manager Position Description here Enquiries to: Katie Fidler, Assistant Nurse Director - Perioperative Services - 03 9508 8765 Does this sound like your new role? Bring your skills and enthusiasm to Cabrini and help optimise the patient experience and health outcomes for our community. You will have opportunities to learn new skills and give back to your community. Working for Cabrini Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years. There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care, and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers and provide healthcare in rural communities and in underdeveloped countries. Our size, reputation, and growth strategy ensure genuine opportunities for our people to learn, grow and realise their potential. Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people. Our values: Compassion - Integrity - Courage - Respect MANDATORY FOR ALL NEW STAFF TO CABRINI Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for Influenza and COVID-19 (including boosters), plus a Working with Children Check (WWCC) may also be requested. Report this job advert Don’t provide your bank or credit card details when applying for jobs. Choose from thousands of courses delivered by leaders in education. J-18808-Ljbffr • Sun, 03 MarCabrini Health
Sales Associate Sales - Jaeger-Lecoultre, Sydney » Green Valley, NSW - customer service mind-set You will have a strong attention to detail with ability to handle multiple tasks simultaneously...Jaeger-LeCoultre boutique in Sydney is seeking a passionate sales associate to join their team. How will you make... • Sat, 02 MarJAEGER
Sales Associate » Australia - for awesome service. The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality... to know: this isn't a typical retail gig. As a Trek Sales Associate, you'll be on the frontlines helping people have fun... • Sat, 02 MarTREK
Full Time - Fulfillment Team Lead - Opening » Australia - What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means: Picking and checking merchandise for customer pickup, delivery, and installer pickup. Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed. Engaging in safe work practices and encouraging others to do the same. The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders. These orders consist of online, pick up later, delivery, install and pro. As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates. This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. Requires morning, afternoon and evening availability any day of the week. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction). 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using common retail technology, such as smart phones and tablets. 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications 6 months experience working in any department at a Lowe's retail store. 6 months of experience in an administrative role processing and filing paperwork including invoices. 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees. 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. • Sat, 02 MarLowe's Companies, Inc.
Rep I - Customer Service » Melbourne, VIC - . Demonstrating professionalism on the phone and in the office. Providing Excellent Customer Service to internal and external clients... an effort to continually improve customer service operations. Complies with all appropriate policies, procedures, safety rules... • Sat, 02 MarCencora
Custody Client Facing - Associate » Sydney, NSW - Client Facing Associate in the Custody Operations team, you will be responsible for the day to day Client Service supporting... where you will deliver client service excellence for our clients in the leading Securities Services business in the region. As a Custody... • Fri, 01 MarJPMorgan Chase
Associate Sales Manager » Australia - In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country. At Lendi Group, we use technology to drive better customer outcomes and experiences. We’re passionate about what we do and like to do things differently. Despite the challenges and change in the last year, we’ve enjoyed record growth while adapting to the changing world around us. We’ve fully embraced flexible working from home: we call it ‘flex first,’ and it's now a core part of our DNA. Job Description Our Associates team has grown by 84% in the first 2 quarters of FY’24 and has been able to maintain a consistent level of productivity through this growth period. As an Associate Sales Manager , you'll be responsible for managing, motivating, and developing a team of 20 phone-based Sales Associates, ensuring they provide the very best service to our customers. Our Sales Associates are fully qualified sales consultants who are supported by smart technology and expert teams to achieve higher quality customers. Our Associates team forms a critical layer of our Customer Operations. This team is an appointment-setting team that is responsible for driving qualified opportunities to our national team of Brokers. Lendi Group’s online platform and seamless digital experience mean your team will be speaking to customers nationally over the phone. This represents a fantastic opportunity to join and make a visible impact on a market-leading business that’s experiencing a very exciting phase of growth. What you will do: DriveLendi Group’s sales strategy and ensure the team is achieving the weekly and monthly targets. Provideadvice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge Coachand mentoryour team on best practices and implementing training strategies to drive the best performance Conduct regular sales training & coaching through a mixture of call recordings and live sales observation Promote and monitor the utilisation of the Lendi Platform within the team to improve customer experience and results Drive team growth through direct involvement in recruitment activities Manageinternal stakeholder relationships within your channel through regular training and engagement Work strategically with the leadership team to develop and implement strategies to improve processes, procedures, and productivity Qualifications Experienced Sales Manager who has demonstrated the experience & ability to manage a high-performing within an outbound sales environment Experience within the mortgage industry would be advantageous but not a prerequisite for the role Data-based decision-making in a sales environment and experience working toward targets Experience in Salesforce or equivalent CRM and Microsoft Excel Experience of working in a fast-paced, changing environment Strong leadership experience with the ability to lead the team from the front and motivate them to achieve and exceed their monthly targets and customer experience expectations, whilst promoting our fun, inclusive and collaborative company culture As an energetic, natural leader, you'll thrive in our fast-paced and agile environment; be team-oriented and operate with the flexibility to evolve and implement change as required As sales leaders within Lendi Group, we share common goals and seek similar outcomes as our peers. Within our teams of leaders – we are Stronger United. This is brought to life with radical transparency and a team culture of asking for help and helping others around us Additional Information We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks of leave for primary carers and up to 4 weeks for secondary carers. An additional week’s Loyalty Leave each year after reaching 3 years’ service. We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products. Lendi Group is a 2023 Circle Back Initiative Employer ; we value a positive candidate experience and commit to responding to every applicant. Once we have received your application, we will reach out to you via email. Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you. J-18808-Ljbffr • Fri, 01 MarLendigroup
Retail Manager (general) (online And Instore) » Australia - Retail Manager (general) (online And Instore) Retail Source: uWorkin JOB DESCRIPTION Retail Manager (General) (Online and Instore) Are you passionate about gemstones, marketing, and delivering exceptional customer experiences? Austgems Pty Ltd is seeking a highly motivated and experienced, full time Retail Manager (General) to lead our online and instore opal sales establishment. As a Retail Manager, you will be responsible for overseeing all aspects of our opal sales, customer service, and marketing efforts. This role requires fluency in both English and Mandarin, as we have a rapidly expanding Chinese client base. Responsibilities: Store Operations : · Oversee the day-to-day operations of our online and instore opal sales establishment. · Ensure product listings are accurate, up-to-date, and visually appealing. · Maintain retail inventory and procure opal stock at optimal levels and pricing. · Continuously improve online and instore experience, creating a customer friendly and responsive environment. Sales and Marketing : · Develop and execute effective marketing strategies to promote retail sale of our opal products. · Analyze market trends and customer preferences to identify opportunities for growth. · Implement promotional campaigns and special offers to increase retail sales and customer retention. Customer Service : · Provide outstanding customer support to English and Mandarin-speaking retail customers in person and via email, chat, and phone. · Address customer inquiries, concerns, and complaints in a timely and professional manner. · Ensure that retail customer feedback is collected and used to improve products and services. · Work towards building long-lasting customer relationships and brand loyalty. Team Management : · Build and motivate a team of sales associates and customer service representatives. · Set performance goals, provide regular feedback, and conduct performance evaluations. · Foster a positive and collaborative work environment that encourages teamwork and creativity. Performance Analysis : · Monitor key performance indicators (KPIs) and sales metrics to evaluate the effectiveness of marketing strategies. · Generate reports on retail sales performance, customer feedback, and website analytics. · Use data-driven insights to make informed decisions and drive continuous improvement. Requirements: 1. Fluency in both English and Mandarin is essential to cater to our customer base. 2. Proven experience in retail store management (online and instore), preferably in the gemstone industry. 3. Strong understanding of e-commerce platforms and online marketing strategies. 4. Excellent communication and interpersonal skills to engage with customers and team members effectively. 5. Demonstrated ability to analyze data and make data-driven decisions. 6. Exceptional leadership skills to lead and motivate a team to achieve retail sales targets. 7. Customer-focused approach with a passion for delivering outstanding service. 8. Highly organized with the ability to multitask and prioritize tasks effectively. 9. Preparedness to travel widely throughout regional and remote NSW for extended periods of time visiting and liaising with opal miners / opal wholesalers Join our dynamic team and become an integral part of our business. If you are a self-driven individual with a passion for gems, sales and marketing, we'd love to hear from you Please submit your application, including your resume and a cover letter detailing your relevant experience and language proficiency. Salary range: $70,000 to $80,000 per annum. This advertisement was first published on 12 February 2024 Applications and expressions of interest will be accepted till 16 March 2024 Job Type: Full-time Salary: $70,000.00 – $80,000.00 per year Experience: Point of Sale (POS) software: 1 year (Preferred) Working towards sales targets and KPIs: 1 year (Preferred) Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more . J-18808-Ljbffr • Fri, 01 MarOnline Courses Australia Pty
Technical Officer (005568) » North Hobart, Hobart - Department of State Growth Transport and Infrastructure Services State Roads Applications must be submitted by Tuesday 05 March, 2024 11:55 PM Tuesday 5 March, 2024 11:55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 2 $64,821.00 to $69,764.00 per annum Employment type: Fixed-term, flexible, Fixed-term, full-time Region: South Location: Hobart This position is an entry level position that will suit someone interested in undertaking a TAFE level qualification in a related area so you can build your knowledge and experience through study, professional support and training, and targeted work experience opportunities. Working primarily in our Property Assets team, you will provide assistance with technical, administrative and customer service tasks associated with property assets management and maintenance both in the office and the field. There will also be opportunities to work in other areas within the Asset Management Branch to support your learning and help you to understand the right longer-term career for you. We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you. Period of Appointment Appointment to the role is on a fixed ter m flexible basis (up to 73.5 hours per fortnight)for two (2) years. Duties Provide assistance in responding to and resolving customer enquiries including attending sites with other State Growth staff and recording actions on electronic files. Provide support to Property Assets Team members in relation to Crown land leases and licences, sales applications, conveyancing searches, access licences and contracts including preparing, processing and maintaining lease and licence and contract administration and asset records. Use technology including Geographic Information System (GIS), to capture, store, analyse and present information. Assist with research on property asset management and maintenance matters. Participate in learning activities and undertake a range of activities that support your development and growth. There will also be opportunities to work in other areas to support your learning and help you to understand the right longer-term career for you. Contribute to fostering a positive, respectful and safe workplace culture. Driver’s licence Download the Statement of Duties and Associated Documents To apply, please provide a one - two page document outlining your experience skills, and knowledge as they relate to the statement of duties and a copy of your current resume. Online applications are preferred, please click the blueApplyNow button. Review the Statement of Duties and consider if you meet the requirements. Speak to the Contact Officer if you have any questions. Submit your application including any additional documents as specified in each individual job vacancy notice. J-18808-Ljbffr • Fri, 01 MarTasmanian Government
Facilities Administrator » Australia - Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters. Job Description This permanent, full-time role based in central Richmond will see you quickly become a valued part of the Facilities Team. You will have responsibility for the day-to-day administration management of recording and closing service/fault requests that are entered into our systems, receipting and coding of invoices and ensuring the Facilities Department runs smoothly, and that our great team members are supported through the work you do. Reporting directly to the Facilities Manager, you will play an integral role in the efficient operational running of the Facilities Department at Epworth Richmond. You will make an impact by: Effectively managing the processing of reactive work orders Assisting and clarifying 3rd Party contractor queries Inspiring and motivating inhouse trades personnel to deliver efficient and effective maintenance services Delivering exceptional inhouse customer service Ensuring that all operational documentation associated with Work Order processing are fully and correctly recorded To be successful in this role… You will have: Strong Office Administration and Organisational skills Experience with processing Invoices Experience in a similar role Computer literacy including MS Office suite Demonstrated skills in communication (verbal, written and online) Knowledge in Tech1 system application (Preferable but not essentialwe'll teach you) It’s the sense of belonging and being part of an organisation that puts the patient at the centre of all that we do. In addition to a great role, you will have access to: Salary packaging benefits of $15,900 per annum In addition, you will be able to salary package meal/accommodation expenses up to $2,650 per annum Zero or reduced out-of-pocket expenses for health services at Epworth About Richmond Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You can challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of areas. You will know that everything you do is driven to provide the best possible care to our patients by continually investing in your learning, improving our facilities and technologies. At Epworth, we care. We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities Enquire/ Apply for this Position Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter. For more information, refer to the attached position description or contact Jean-Marc Tait on 0428 344 727. As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you). At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care. J-18808-Ljbffr • Fri, 01 MarEpworth Group.
Member Engagement Coordinator (maternity leave cover) » The Rocks, Sydney - The Organisation: Founded in 1965, the Royal Australasian College of Dental Surgeons (College) is a postgraduate education body established primarily to improve the knowledge and skills of dental practitioners. Recognising the professional responsibility of dentists to the community and the advantages of postgraduate study at an appropriate level as an aid to the better fulfilment of this responsibility, the College was established to encourage this activity within the profession. Today, the organisation services 3,000 members with planned growth in membership across the Australasian and Asian regions in general and specialist dental practice. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islanders or other First Nations, people from culturally diverse backgrounds and people with disabilities. Purpose of Position: Reporting to the Director of Marketing, the Member Engagement Coordinator is responsible for assisting and delivering our strategic member engagement and business development activities to support the RACDS strategic plan. This role will work to continue to improve membership offerings and ensure effective and streamlined operation of membership-related processes across different functions. The successful person will have a keen interest in membership-based organisations, alongside having a proactive attitude, excellent interpersonal skills, technological proficiency, enthusiasm for delivering outcomes and meticulous attention to detail. Strong Customer Relationship Management software skills, ideally in iMIS, are imperative to succeed in this role. Flexible working-from-home arrangement Part-time contract, working 3-4 days per week (0.6 - 0.8 FTE) Start date beginning April 2024 Key Responsibilities: • Collaborate with internal and external stakeholders to support continual improvement in the management of our member lifecycle. • Assist in managing and maintaining the College’s membership offerings and services to ensure optimal member engagement. • Provide ongoing support to Fellows, Members, Affiliates, Associates, and Students. • Assist and support the administration of membership processes. • Contribute to the development of member communications, resources, and materials. • Manage and maintain member and contact records including data cleanliness checks. • Coordinate meetings and event information for Regional Committees. • Proactively identify and solve CRM-related issues to improve the efficiency and collaboration between business functions. • Responsible for updating membership reports and data. • Coordinate academic awards and scholarships. • Assist in the coordination of student dental association sponsorship and events. • Support the Education Team by handling membership-related tasks and duties. • Provide reception cover as needed. Required Experience, Knowledge, Skills and Abilities: • 2 years experience working in membership and customer service, ideally within a membership association/organisation. • Strong CRM/EMS experience (experience in iMIS is highly preferred). • Intermediate MS office skills, especially in Excel. • Strong customer service focus with excellent verbal and written communication skills. • Self-motivated, extremely well organised, keen attention to detail and with a high degree of accuracy. J-18808-Ljbffr • Fri, 01 MarAuSAE
IT Systems Administrator » Australia - Direct Group is one of Australia’s leading direct to consumer retailers. It is a trusted provider of products and services to the growing, high spending senior demographic which is often neglected and not effectively reached by traditional retail and e-commerce players. The Group markets and sells in Australia, New Zealand and Asia communicating directly with its customers through online, print, television and digital publishing. The business operates through two divisions Innovations and TVSN and is supported by centralised Finance, Technology, People and Culture. Both divisions offer a broad range of merchandise across apparel, jewellery, homewares, craft, bed linen, electronics, books, entertainment and pets. Products are sourced through well-established international and local supply chains. About the role Our people are the heart and soul of our business, and due to growth we are looking for 2 enthusiastic IT Systems Administrators. You will be proactive, forward thinking, excellent planner and communicator to deliver a number of IT projects alongside managing our everyday IT system reliability and security. Responsibilities Level 2 and 3 infrastructure support, managing system reliability and security through repetitive tasks including health checks, security and application patching, analysis of IT incidents, reports, and system lifecycle Improve processes and technology and keep up to date with the latest global IT security standards Improve risk, change and quality management, and the creation of designs, systems and procedures Required skills and qualifications Tertiary Qualifications in IT is preferred ITIL Certification is an advantage VMWare VSphere (VCP or equivalent) experience is necessary Works well with others and cooperates with a Team environment Ability to communicate effectively at all levels with IT management, stakeholders and end users Excellent documentation skills, particularly with processes and procedures Strong problem solving and troubleshooting skills Strong communication and customer service skills Understanding of Security principles associated with networks, email, operating systems, firewalls, VPN’s, databases, virus management, intrusion, detection, cryptography and e-commerce Experience & Education 3 - 5 years experience in a similar role Possess a solid understanding and experience managing core infrastructure and services to support large organisations (Active directory, VMWware, Windows server, Antivirus, Security Systems, Veeam backup and replication, storage systems, Office 365, Networking Strong knowledge of Server Operating Systems administration and security tools Strong knowledge of backup systems and restoring systems and applications In return we offer: GREAT product discounts across the Group Annual salary reviews On-site parking Social club Free membership to SONDER health and wellbeing for you and your family Supportive leadership and ongoing coaching Fantastic culture within a thriving, collaborative organisation who values our people Posted Date 03 Oct 2023 Location Frenchs Forest NSW /Australia J-18808-Ljbffr • Fri, 01 MarDirect Group
Commercial Banking - International Coverage Executive -Analyst or Associate » Sydney, NSW - the right team. As an Analyst or Associate in the Commercial Banking International Australia & New Zealand team... financial needs, your team provides dedicated client service, local market expertise and industry knowledge combined with active... • Fri, 01 MarJPMorgan Chase
Fintech Sales Associate » North Sydney, NSW - , or customer service, and those with an interest in pursuing a career in mortgage broking or the finance industry. To nurture... platform, we’re still in a growth phase, and we’re looking to find new talent to join our Fintech Sales Associate team... • Fri, 01 MarLendi Group
Copy of Mortgage Sales Associate » Parramatta, NSW - with a background in sales, retail, or customer service, and those with an interest in pursuing a career in mortgage broking or the... into the diaries of our franchisees and brokers around the country. As an Aussie Mortgage Sales Associate, you’ll handle... • Fri, 01 MarAussie
Associate Nurse Unit Manager – Neurosciences | Melbourne » Melbourne, VIC - a customer service mindset to enable high-quality patient outcomes; Providing clinical, operational direction for the unit...; Positive role modeling behaviors; Excellent customer service focus, time management, and prioritisation; Ability to manage... • Fri, 01 MarIHR Group
Customer Service Representative - Wednesday to Sunday » The Rocks, Sydney - Company Description Hi. We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring customer confidence. At OFX, you'll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality. The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. Qualifications HSC with further education/relevant customer service experience. University/accreditation would be advantageous however not necessary. Knowledge, skills, experience Previous customer service experience, preferably in a high call volume environment. Computer skills, including using email and phone systems. Strong attention to detail and ability to perform multiple tasks. Ability to understand complex products and to handle objections. Ability to be flexible and work in a busy environment. Excellent interpersonal and communication skills. Ability to build effective relationships. Ability to remain calm under pressure and demonstrate emotional resilience. Integrity, reliability and good work ethic. Efficiency and exceptional time management skills. Commitment to providing outstanding customer service. Team oriented and ability to work unsupervised. Additional Information What it's like working at OFX We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction. We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges. Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning. Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter. Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs. Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it's a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX. A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture. At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.cultureofx.com. We encourage you to apply if this role aligns with your career aspirations. At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.cultureofx.com. We encourage you to apply if this role aligns with your career aspirations. • Fri, 01 MarOFX Group Ltd
Part Time Associate Dispenser - OPSM Joondalup 1 » Northam, WA - to apply? If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear...! We are seeking a passionate and engaging part time Associate Dispenser to join our OPSM team in Northam You will be involved in the... • Thu, 29 FebEssilorLuxottica
Database Design and Development Associate » Melbourne, VIC - with a focus on providing a good customer service experience. You will have some experience in database development... for our patients. YOUR ROLE IN OUR FUTURE Fixed Term, Full-Time Role The Database Developer and Support Associate is primarily... • Thu, 29 FebPeter MacCallum Cancer Centre
Associate Data Engineer » New South Wales - as an Associate Data Engineer. Reporting to the Associate Director – Technology Services, Data Analytics Service (DAS), as a key.... Come work with us We have an exciting opportunity in Technology Services team at Data Analytics Service (DAS), eHealth NSW... • Thu, 29 FebNSW Health$106142 - 125241 per year
Part Time Associate Dispenser - Opsm Joondalup 1 » Northam, WA - Ready to apply? If you love high fashion, luxury brands and are passionate about providing high-quality customer service...! We are seeking a passionate and engaging part time Associate Dispenser to join our OPSM team in Northam What's in it... • Thu, 29 FebEssilorLuxottica
Part Time Associate Dispenser - OPSM Joondalup 1 » Northam, WA - fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear...! We are seeking a passionate and engaging part time Associate Dispenser to join our OPSM team in Northam You will be involved in the... • Thu, 29 FebEssilorLuxottica
Sports Apparel- Manager- Brighton » Melbourne, Melbourne Region - Sports Apparel- Manager- Brighton This leading retailer is dedicated to providing athletes and fitness enthusiasts with top-quality sporting apparel As the Store Manager, you will have the opportunity to contribute to their mission by leading a team of dedicated individuals and ensuring customers receive outstanding service and expert guidance. Responsibilities: Oversee daily store operations, including sales, inventory management, visual merchandising, and customer service. Train, coach, and develop sales associates to deliver a high standard of service and maintain product knowledge. Drive sales and achieve sales targets by implementing effective strategies and motivating the team. Foster a positive and energetic work environment, promoting teamwork and cooperation among employees. Maintain visual merchandising standards and ensure the store's appearance reflects our brand image. About you: Previous retail management experience and excellent leadership skills. Proven track record of achieving sales targets and driving store profitability. Outstanding interpersonal and communication skills to provide exceptional customer service. A genuine interest in the sports and fitness industry. Strong organisational and problem-solving abilities. Ability to control rosters and wage expenses. The Offer: Enjoy exciting incentives No late night trading Be a part of an internationally recognised sporting brand Work in a positive environment with a supportive team To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Alysha Mueller on 0410 437 205 quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/frontline-retail-melbourne • Thu, 29 FebFrontline Recruitment
Part Time - Fulfillment Associate - Flexible » Australia - Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply Find Your Home to More Possibilities. What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate, this means: Being friendly and professional, and responding quickly to customer and associate needs. Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time. Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely. The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles. To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time. The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products. In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. Requires morning, afternoon and evening availability any day of the week. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction). 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using common retail technology, such as smart phones and tablets. Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications 6 months retail experience. 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. • Thu, 29 FebLowe's Companies, Inc.
Customer Service Associate » Burwood, Burwood Area - Apply your banking knowledge into this customer service role alongside one of Australia's biggest banks, in supporting over one million clients JK is partnering with one of the worlds' largest service companies who are working alongside one of Australia's biggest banks to ensure over one million customer needs are met during their financial journey. With a strong commitment to ensuring customer satisfaction and case efficiency, they are looking at establishing a large and dynamic customer service team. You will be provided with comprehensive training to see you succeed in the role over a 4 week period followed by ongoing support and mentoring from team leaders. These roles are long-term opportunities that will allow you to show your customer service and technical skills. You will work with a large team, be supported by onsite leadership, enjoy employee engagement activities and the social side working in a team environment. The role You will be making outbound calls to existing customers to ensure all customer account applications and documents are up to date and correct to ensure their experience is seamless. Within this role you will at times also be responsible for auditing customer documents to ensure they are correct so the application process can continue These roles require you to work 38 hours a week from Monday to Friday, with rare OT required. These roles will be commencing in May 2024 Requirements of this role; Previous experience within customer service roles Experience with financial/insurance admin desirable KYC experience desirable Experience with making of calls to customers, following script or established processes Sound IT skills including the ability to learn several applications Ability to problem solve and make informed on the spot decisions Understanding of banking domain and processes such as customer identification Experience providing accurate and timely updates to customers We would welcome applications from those with a broad range of customer service experience including those looking for a career change. Those with experience in the banking sector are strongly encouraged to apply. If you are interested in applying for this role, please contact Paige on 0419 222 267. All applications require an up-to-date resume. About JK Personnel Recruiting exceptional job seekers to fill roles with the best and brightest organisations in regional Australia is what we're passionate about, and it's kept us going for more than 25 years. We pair our recruitment expertise with our high standards of working in a way that's supportive of every individual. We believe in people, and the power of an individual to grow a successful business. • Wed, 28 FebJK Personnel
Full Time Sales Associate - Luxury, Sydney CBD » Sydney, NSW - for a dedicated and proactive sales associate with a passion for luxury retail. Fueled by exceptional customer service. This candidate... Relationship Management). High attention to detail Emphasis on providing exceptional customer service... • Wed, 28 FebRetailworld Resourcing
Part Time Associate Dispenser - Opsm Joondalup » Joondalup, WA - Ready to apply? If you love high fashion, luxury brands and are passionate about providing high-quality customer service...! We are seeking a passionate and engaging Full-Time Associate Dispenser to join our OPSM team in Joondalup! What's in it... • Wed, 28 FebEssilorLuxottica
Customer Service Representative - Wednesday to Sunday » Sydney, NSW - your potential into reality. Job Description The Customer Service Representative (Internally: Client Associate) is accountable... customer service, answering questions, explaining processes, products and services, and providing back office services in... • Wed, 28 FebOFX
Customer Care Coordinator » Coburg North, VIC - -solving skills. Responsibilities include handling all customer service and parts requests that are received through... and customers for any work order discrepancies. Coordinate Customer service visits and liaise with the customers and FSE... • Wed, 28 FebTomra
Sales Associates » Rockhampton, QLD - ? Then come join us at Trek Bicycle. What you'll do First thing you need to know: this isn't a typical retail gig. As a Trek Sales Associate... clients who know you're the store they can trust for awesome service. The pace is fast, the customers are curious, and having... • Wed, 28 FebTREK
Customer Service Representative - Wednesday to Sunday » Sydney, Sydney Region - Job Description The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. • Wed, 28 FebOFX
Customer Service Representative - Wednesday to Sunday » Sydney, Sydney Region - Company Description Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality. Job Description The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. Qualifications HSC with further education/relevant customer service experience. University/accreditation would be advantageous however not necessary. Knowledge, skills, experience Previous customer service experience, preferably in a high call volume environment. Computer skills, including using email and phone systems. Strong attention to detail and ability to perform multiple tasks. Ability to understand complex products and to handle objections. Ability to be flexible and work in a busy environment. Excellent interpersonal and communication skills. Ability to build effective relationships. Ability to remain calm under pressure and demonstrate emotional resilience. Integrity, reliability and good work ethic. Efficiency and exceptional time management skills. Commitment to providing outstanding customer service. Team oriented and ability to work unsupervised. Additional Information What it's like working at OFX We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction. We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges. Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning. Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter. Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs. Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX. A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture. At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.cultureofx.com. We encourage you to apply if this role aligns with your career aspirations. At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.cultureofx.com. We encourage you to apply if this role aligns with your career aspirations. • Wed, 28 FebOFX
Area Support Officer Capella (10026) » Capella, Central Highlands - 10026 Area Support Officer Work Type: Permanent Full timeLocation: CapellaDepartment: Commercial and Corporate ServicesSalary: Stream A, Level 1.6 - 2: $67,854.97 - $73,752.91 per annum superannuation Are you passionate about providing exceptional customer service? Central Highlands Regional Council is seeking a customer focused and proactive Area Support Officer to join the team in our Capella office. In this unique opportunity you will undertake a range of high level administrative and customer service functions associated with the day to day running of the area office. This role will also work in our busy contact centre assisting with incoming enquiries from across the region. This varied role will provide excellent customer service to internal and external customers along with providing general administration support to various departments within the organisation. To be considered for this opportunity, you will have: A customer centric approach with experience in resolving general enquiries Demonstrated high level administration experience Ability to answer and respond to high call volumes Highly organised with the ability to prioritise and manage your time efficiently Hold a Minimum of a Queensland C Class Provisional Drivers Licence Hold a Queensland Working with Children Check ( Blue Card) or ability to obtain. In this position you will enjoying working with a highly collaborative team and be supported by a leadership team who will empower you to succeed. If you are interested in becoming a member of the Commercial and Corporate Services team who are committed to making a difference, then we’d like to hear from you. Working for Central Highlands Region has its benefits. We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community. Benefits Include: A generous superannuation scheme – up to 19.75% for employees contributing 6% (conditions apply) Corporate uniform allocation Payroll deductions and salary sacrifice options Wages paid fortnightly Employee Assistance Program To apply for this position: As an equal opportunity employer, we welcome applications from diverse backgrounds. Please download and review the position description. To be considered for this position, please include the following documents: A cover letter outlining your motivation for applying for this position Your resume detailing your career history relevant for this position. Pre-employment Checks To be appointed to a position within the Central Highlands Regional Council, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently. The pre-employment checks relevant to this position include: Right to Work in Australia Medical assessment Criminal history check Queensland Working with Children Check Reference and licence checks For a confidential discussion, please contact a member of the Recruitment Team on 1300 242 686 or register your application by submitting your cover letter and resume. Applications close: Monday 11 March 2024 12noon. • Wed, 28 FebCentral Highlands Regional Council
Customer Service Consultant - Relief North (003428) » Launceston Area, Launceston Region - Please note this selection process will be used to make additional appointments for similar roles within Service Tasmania throughout the South, North and Northwest regions. Additional appointments may include Permanent – Full Time, Permanent – Part Time, Fixed Term – Full Time, Fixed Term – Part Time. Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI, and all genders. We also recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people. We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy. We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you. Hours per fortnight Up to 73.5 hours - We recognise the value in flexible working arrangements. Talk to us about how this could work for you. Please note this selection process may be used to make additional appointments for similar roles within Service Tasmania throughout the region. Duties 1. Provide customer focused service delivery by carrying out any or all of the following duties: As the initial point of contact, either by phone or face to face, assess customer needs and resolve customer inquiries through sound analytical problem solving, decision-making and judgment, using effective communication. This includes interpreting unclear and sometimes vague and varied requests. Access, interpret, apply and then provide customers with accurate information and advice on Service Tasmania products and services. Accurately and timely, process a range of product and service transactions. Ensure the accurate and timely completion of daily tasks in line with specified service and contact centre procedures and processes. Individually responsible for the daily receipt and reconciliation of transactions and money. Organise and arrange referrals where necessary to appropriate Government Agencies. Undertake actions on behalf of Registrations (delegations) and comply with Registration instructions and regulatory frameworks. Ensure office infrastructure is properly maintained; including equipment, office procedures, and security equipment. Operate a range of equipment including PCs, telephones, copiers, fax machines, EFTPOS terminals, and security equipment. Utilise Windows based operating systems, web-based products and a terminal based directory system reference tools, to undertake tasks and to process work associated with the provision of quality services. (Volume and type of processing work will vary according to program, service delivery channel and business requirements). Develop and maintain service centre displays, including stock levels. 2. Champion productive working relationships to ensure customer focused service delivery: Contribute to planning and improving team outcomes. Achieve safe, diverse and results focused work environment. Develop and maintain effective relationships with colleagues, Service Tasmania management, client agencies, and business and community representatives. Provide support, advice and assistance, including training, to other staff. 3. Demonstrates personal drive and integrity by: Manage own workload, personal development and delivery of efficient and accurate service delivery. Manage own time, efficiency and accuracy of service delivery to effectively meet agreed targets and performance standards. Participate constructively in business improvement initiatives, including adjustment of daily work patterns. Be responsible for own actions and, as a member of a team, ensure that the Tasmanian community receives a high level of service. Provide and receive feedback in a constructive way. Undertake appropriate training and self-development activities as required to ensure appropriate skills and knowledge for all forms of service delivery. Possess and maintain up to date knowledge of Service Tasmania products and services and participate in ongoing training programs. Adhere to rosters (work schedules) assigned in advance to meet business requirements. 4. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level. 5. Observe, promote and practice the principles of the State Service Code of Conduct and DPAC Values. Maintain confidentiality, particularly when dealing with sensitive customer information or issues; complying with security procedures and protocols; Ensure a safe working environment by complying with relevant Work Health and Safety (WHS) legislation, codes of practice and policies, procedures and guidelines issued under the Department’s WHS Management System. Essential Requirements The Head of the State Service has determined that the person nominated for this position is to satisfy a pre-employment National Criminal History Police Check before taking up the appointment, promotion or transfer. The following check is to be conducted: Checks for criminal charges, convictions or findings of guilt for: crimes involving dishonesty crimes of violence sex related offences serious drug offences traffic violations, criminal or traffic charges (but not including parking infringements). Desirable Requirements 12 months’ experience in a customer service, retail or contact centre environment. A current license to drive a motor vehicle in Tasmania. Download the Statement of Duties and any Associated Documents SOD - Customer Service Consultant - Regional Relief.docx SOD - Customer Service Consultant - Regional Relief.pdf Information for Applicants.docx Information for Applicants.pdf How to apply Electronic submission of application is preferred, please click the blue 'Apply Now' button. You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume. Applications close Monday 11 March 2024 at 11:55PM Please note that we do not require a separate statement addressing the selection criteria. If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6270 5607 or (03) 6270 5599. Kathy NewettWorkforce Planning Officerkathy.newettservice.tas.gov.auPhone: (03) 6165 4194 • Wed, 28 FebDepartment of Premier and Cabinet
Customer Service Consultant - Relief Northwest (003420) » Burnie, Burnie Area - Please note this selection process will be used to make additional appointments for similar roles within Service Tasmania throughout the South, North and Northwest regions. Additional appointments may include Permanent – Full Time, Permanent – Part Time, Fixed Term – Full Time, Fixed Term – Part Time. Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI, and all genders. We also recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people. We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy. We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you. Hours per fortnight Up to 73.5 hours - We recognise the value in flexible working arrangements. Talk to us about how this could work for you. Please note this selection process may be used to make additional appointments for similar roles within Service Tasmania throughout the region. Duties 1. Provide customer focused service delivery by carrying out any or all of the following duties: As the initial point of contact, either by phone or face to face, assess customer needs and resolve customer inquiries through sound analytical problem solving, decision-making and judgment, using effective communication. This includes interpreting unclear and sometimes vague and varied requests. Access, interpret, apply and then provide customers with accurate information and advice on Service Tasmania products and services. Accurately and timely, process a range of product and service transactions. Ensure the accurate and timely completion of daily tasks in line with specified service and contact centre procedures and processes. Individually responsible for the daily receipt and reconciliation of transactions and money. Organise and arrange referrals where necessary to appropriate Government Agencies. Undertake actions on behalf of Registrations (delegations) and comply with Registration instructions and regulatory frameworks. Ensure office infrastructure is properly maintained; including equipment, office procedures, and security equipment. Operate a range of equipment including PCs, telephones, copiers, fax machines, EFTPOS terminals, and security equipment. Utilise Windows based operating systems, web-based products and a terminal based directory system reference tools, to undertake tasks and to process work associated with the provision of quality services. (Volume and type of processing work will vary according to program, service delivery channel and business requirements). Develop and maintain service centre displays, including stock levels. 2. Champion productive working relationships to ensure customer focused service delivery: Contribute to planning and improving team outcomes. Achieve safe, diverse and results focused work environment. Develop and maintain effective relationships with colleagues, Service Tasmania management, client agencies, and business and community representatives. Provide support, advice and assistance, including training, to other staff. 3. Demonstrates personal drive and integrity by: Manage own workload, personal development and delivery of efficient and accurate service delivery. Manage own time, efficiency and accuracy of service delivery to effectively meet agreed targets and performance standards. Participate constructively in business improvement initiatives, including adjustment of daily work patterns. Be responsible for own actions and, as a member of a team, ensure that the Tasmanian community receives a high level of service. Provide and receive feedback in a constructive way. Undertake appropriate training and self-development activities as required to ensure appropriate skills and knowledge for all forms of service delivery. Possess and maintain up to date knowledge of Service Tasmania products and services and participate in ongoing training programs. Adhere to rosters (work schedules) assigned in advance to meet business requirements. 4. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level. 5. Observe, promote and practice the principles of the State Service Code of Conduct and DPAC Values. Maintain confidentiality, particularly when dealing with sensitive customer information or issues; complying with security procedures and protocols; Ensure a safe working environment by complying with relevant Work Health and Safety (WHS) legislation, codes of practice and policies, procedures and guidelines issued under the Department’s WHS Management System. Essential Requirements The Head of the State Service has determined that the person nominated for this position is to satisfy a pre-employment National Criminal History Police Check before taking up the appointment, promotion or transfer. The following check is to be conducted: Checks for criminal charges, convictions or findings of guilt for: crimes involving dishonesty crimes of violence sex related offences serious drug offences traffic violations, criminal or traffic charges (but not including parking infringements). Desirable Requirements 12 months’ experience in a customer service, retail or contact centre environment. A current license to drive a motor vehicle in Tasmania. Download the Statement of Duties and any Associated Documents SOD - Customer Service Consultant - Regional Relief.docx SOD - Customer Service Consultant - Regional Relief.pdf Information for Applicants.docx Information for Applicants.pdf How to apply Electronic submission of application is preferred, please click the blue 'Apply Now' button. You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume. Applications Close Monday 11 March 2024 at 11:55PM Please note that we do not require a separate statement addressing the selection criteria. If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6270 5607 or (03) 6270 5599. Kathy NewettWorkforce Planning Officerkathy.newettservice.tas.gov.auPhone: (03) 6165 4194 • Wed, 28 FebDepartment of Premier and Cabinet
Part Time - Head Cashier - Flexible » Australia - What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means: Delivering a checkout experience that is quick, professional, and friendly. Ensuring merchandise is accurately scanned and meets the needs of the customer. Engaging in safe work practices and encouraging others to do the same. The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. Requires morning, afternoon and evening availability any day of the week. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. What You Need To Succeed Minimum Qualifications 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using common retail technology, such as smart phones and tablets. 1 year of retail experience as a cashier. Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits. 1 year of experience as a head cashier. 6 months experience working in any department at a Lowe's retail store. 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees. 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. • Wed, 28 FebLowe's Companies, Inc.
Client Services Associate » Sydney, NSW - Available for a rotating roster between 7.30am and 8pm in our Chatswood location Key Skills & Experience To be a Client Service Associate...CMC are hiring! We have a permanent opportunity for a Client Services Associate to join our Client Services... • Tue, 27 FebCMC Markets
Customer Care Coordinator » Coburg North, VIC - -solving skills. Responsibilities include handling all customer service and parts requests that are received through... and customers for any work order discrepancies. Coordinate Customer service visits and liaise with the customers and FSE... • Tue, 27 FebTomra
Associate, Investment Operations » Sydney, NSW - accountants and internal departments Service client calls and provide quality service and an excellent customer experience... The Associate will assist in the oversight of fund operations functions with external vendors for specific back or middle... • Tue, 27 FebDimensional Fund Advisors
Customer Service Consultant - Relief South 003433, North 003428 and Northwest 003420 » Tasmania, Australia - Please note this selection process will be used to make additional appointments for similar roles within Service Tasmania throughout the South, North and Northwest regions. Additional appointments may include Permanent – Full Time, Permanent – Part Time, Fixed Term – Full Time, Fixed Term – Part Time. Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI, and all genders. We also recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people. We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy. We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you. Hours per fortnight Up to 73.5 hours - We recognise the value in flexible working arrangements. Talk to us about how this could work for you. Please note this selection process may be used to make additional appointments for similar roles within Service Tasmania throughout the region. Duties 1. Provide customer focused service delivery by carrying out any or all of the following duties: As the initial point of contact, either by phone or face to face, assess customer needs and resolve customer inquiries through sound analytical problem solving, decision-making and judgment, using effective communication. This includes interpreting unclear and sometimes vague and varied requests. Access, interpret, apply and then provide customers with accurate information and advice on Service Tasmania products and services. Accurately and timely, process a range of product and service transactions. Ensure the accurate and timely completion of daily tasks in line with specified service and contact centre procedures and processes. Individually responsible for the daily receipt and reconciliation of transactions and money. Organise and arrange referrals where necessary to appropriate Government Agencies. Undertake actions on behalf of Registrations (delegations) and comply with Registration instructions and regulatory frameworks. Ensure office infrastructure is properly maintained; including equipment, office procedures, and security equipment. Operate a range of equipment including PCs, telephones, copiers, fax machines, EFTPOS terminals, and security equipment. Utilise Windows based operating systems, web-based products and a terminal based directory system reference tools, to undertake tasks and to process work associated with the provision of quality services. (Volume and type of processing work will vary according to program, service delivery channel and business requirements). Develop and maintain service centre displays, including stock levels. 2. Champion productive working relationships to ensure customer focused service delivery: Contribute to planning and improving team outcomes. Achieve safe, diverse and results focused work environment. Develop and maintain effective relationships with colleagues, Service Tasmania management, client agencies, and business and community representatives. Provide support, advice and assistance, including training, to other staff. 3. Demonstrates personal drive and integrity by: Manage own workload, personal development and delivery of efficient and accurate service delivery. Manage own time, efficiency and accuracy of service delivery to effectively meet agreed targets and performance standards. Participate constructively in business improvement initiatives, including adjustment of daily work patterns. Be responsible for own actions and, as a member of a team, ensure that the Tasmanian community receives a high level of service. Provide and receive feedback in a constructive way. Undertake appropriate training and self-development activities as required to ensure appropriate skills and knowledge for all forms of service delivery. Possess and maintain up to date knowledge of Service Tasmania products and services and participate in ongoing training programs. Adhere to rosters (work schedules) assigned in advance to meet business requirements. 4. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level. 5. Observe, promote and practice the principles of the State Service Code of Conduct and DPAC Values. Maintain confidentiality, particularly when dealing with sensitive customer information or issues; complying with security procedures and protocols; Ensure a safe working environment by complying with relevant Work Health and Safety (WHS) legislation, codes of practice and policies, procedures and guidelines issued under the Department’s WHS Management System. Essential Requirements The Head of the State Service has determined that the person nominated for this position is to satisfy a pre-employment National Criminal History Police Check before taking up the appointment, promotion or transfer. The following check is to be conducted: Checks for criminal charges, convictions or findings of guilt for: crimes involving dishonesty crimes of violence sex related offences serious drug offences traffic violations, criminal or traffic charges (but not including parking infringements). Desirable Requirements 12 months’ experience in a customer service, retail or contact centre environment. A current license to drive a motor vehicle in Tasmania. Download the Statement of Duties and any Associated Documents SOD - Customer Service Consultant - Regional Relief.docx SOD - Customer Service Consultant - Regional Relief.pdf Information for Applicants.docx Information for Applicants.pdf How to apply Electronic submission of application is preferred, please click the blue 'Apply Now' button. You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume. Please note that we do not require a separate statement addressing the selection criteria. If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6270 5607 or (03) 6270 5599. Kathy Newett Workforce Planning Officer kathy.newettservice.tas.gov.a u Phone: (03) 6165 4194 • Tue, 27 FebTasmanian Government Jobs
Lease Administration Associate » Melbourne, VIC - looking for: Your key strength is customer service and you have a strong attention to detail with the ability to work independently... currently seeking an Associate – Lease Administrator for an exciting opportunity with one of our Clients! This friendly... • Tue, 27 FebJones Lang LaSalle
Customer Service Representative » Heatherton, VIC - product and service solutions around the globe. Position Summary This position is responsible for providing customer end... order. This also includes customer request to return products. You will be working with the Customer service team... • Mon, 26 FebSteris
Customer Service Representative » The Rocks, Sydney - Company Description Hi. We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring customer confidence. At OFX, you'll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality. The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. Qualifications HSC with further education/relevant customer service experience. University/accreditation would be advantageous however not necessary. Knowledge, skills, experience Previous customer service experience, preferably in a high call volume environment. Computer skills, including using email and phone systems. Strong attention to detail and ability to perform multiple tasks. Ability to understand complex products and to handle objections. Ability to be flexible and work in a busy environment. Excellent interpersonal and communication skills. Ability to build effective relationships. Ability to remain calm under pressure and demonstrate emotional resilience. Integrity, reliability and good work ethic. Efficiency and exceptional time management skills. Commitment to providing outstanding customer service. Team oriented and ability to work unsupervised. Additional Information What it's like working at OFX We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction. We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges. Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning. Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter. Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs. Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it's a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX. A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture. At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at people.cultureofx.com. We encourage you to apply if this role aligns with your career aspirations. • Mon, 26 FebOFX Group Ltd
Systems Analyst » Australia - dnata Airport Services Australia are excited to announce a new opportunity for a Cargo Systems Analyst to join our dynamic Cargo Team. In this role, you will report directly to the Performance & Programs Manager and be responsible for ensuring the effective operation and usage of our cargo system. Providing a point of contact for end-users to receive internal IT support within the Hermes Technology environment. Reviewing and developing IT systems and programs, in order to develop solutions to business and related technology problems. This includes Hermes and other systems. Supporting, identifying and analyzing improvement to software, business and processes, associated workflows and customer service to improve efficiency and productivity; PRIMARY DUTIES AND RESPONSIBILITIES Works closely with internal and external Customers to identify and understand business problem / needs and the impact of the proposed solution on dnata’s operations Analyses and documents business and technical requirements including objectives, added value and benefit expectations Evaluates potential solution including the impact of the solution on all project stakeholders Review impacted business processes and work with key stakeholders to identify and make business process improvements that result in cost savings, higher quality, increased efficiencies, lower risk and shorter cycle times Coordinates participation of all key stakeholders in the solution definition Develop clear project requirements and project milestones that are completed and understood by development resources and business stakeholders Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions Defines test conditions and test plans and conducts testing according to plans Identifies and documents system deficiencies and recommends solutions Coordinates required testing resources Work with stakeholders and associated business units, supporting users on change control and system updates in order to reduce resistance and effect organisational change In conjunction with other team members, provide assistance in training of staff on new or modified processes when system changes are introduced Investigate issues as they arise, or are reported, determine their cause and the appropriate resolution process Monitor daily systems to ensure compliance to dnata’s business requirements and commitments, including Service Level Agreements, Operational Performance etc Ensure effective and positive communications with client airlines as and when required regarding the interaction of information to and from host systems to maximise support of business operations Liaises with external Government bodies i.e. Australian Custom Service, Australian Quarantine and Inspection Services (AQIS), Agents and other CTOs to maximise support for business operations. Maintains professional and technical knowledge and industry developments; reviews professional publications; establishing personal and professional networks Any other duties as required OH & S Responsibilities Comply with the dnata OHS Policy and related Group Policies Comply with legislative OH & S requirements Develop and maintain a positive safety culture focused on awareness and vigilance. Conduct work in accordance with dnata’s OH & S Management System and customer OH & S requirements Follow all safety work procedures, adhering to all safety guidelines provided When applicable wear the required personal protective clothing and equipment ESSENTIAL CRITERIA Understanding the expectation of dnata’s vision, values, and workplace behaviour Ability to grasp concepts and think creatively Excellent interpersonal and communications skills (both verbal and written) Able to make informed decisions on a wide range of complex business and technical issues Good technical knowledge and skills Strong analytical, coordination and troubleshooting skills Ability to develop rapport with staff, colleagues and customers Strong service orientation with the ability to support and promote a strong service culture through client interaction Willingness to contribute to reach positive business outcomes Proactive, flexible attitude with a willingness to be part of a focused team Degree or TAFE Diploma in IT DESIRABLE CRITERIA Previous experience or knowledge of airline industry principles and procedures Knowledge or experience in Hermes Cargo Management System Knowledge or experience in Integrated Cargo System (ICS) So does this sound like you? If so, Apply Now We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply. • Sat, 24 Febdnata
Customer Service Representative » Sydney, NSW - your potential into reality. Job Description The Customer Service Representative (Internally: Client Associate) is accountable... customer service, answering questions, explaining processes, products and services, and providing back office services in... • Sat, 24 FebOFX
24/7 Associate Service Technician - Multiple Positions » Fyshwick, ACT - : The Associate Service Technician 24/7 position is a vital role that significantly contributes to the continuity... and efficiency of our DC Operations teams. The Associate Service Technician role is designed to uphold the highest standards... • Sat, 24 FebCDC Data Centres$80000 - 103200 per year
Customer Service Representative » Sydney, Sydney Region - Job Description The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. • Sat, 24 FebOFX
Regional Sales Manager - Industrial Markets » Mulgrave, Monash Area - POSITION DESCRIPTION POSITION: Regional Sales Manager (Industrial Markets) LOCATION: Adelaide, South Australia REPORTING TO: Sales Director - Industrial Markets DIRECT REPORTS: Nil Position Summary The Regional Sales Manager actively promotes the company's products and services to a defined customer base within an assigned geographic territory to achieve the annual Sales target. The Regional Sales Manager will be the key technical point of contact for their assigned customers. POSITION RELATIONSHIPS Internal Sales Director - Ind. Markets General Manager Service Manager Field Service Technicians Customer Service Manager Sales Associates External Customers (existing & potential) KEY RESPONSIBILITIES Regional Sales Manager responsibilities include (but are not limited to): Through effective territory management, expand Hach Pacific's business in the assigned territory seeking new opportunities and prospects within the Industrial markets in South Australia and The Northern Territory. Industrial markets refers to the Food & Beverage, Petrochemical & Mining, Oil & Gas, Power & Energy, Pharmaceutical and Paper & Pulp industries. Achieve monthly, quarterly, and annual Sales targets as assigned by the Company. Participate in sales activities including: Customer site visits - existing, new, and key account customers Telephone contacts Trade seminars and shows Product demonstrations, training, and customer seminars of Hach Pacific's full range of products and services Proactively maintain CRM data (Salesforce.com) - including customer and contact info, field activity reports, opportunity pipeline, funnel management, etc. Preparation of quotes, perform follow ups, and effective opportunity and funnel management Participation in the company promotion and/or advertising efforts as required from time to time Assist Marketing in maintaining a mail list for customers in the assigned territory Collect and report information on all competitive activity within the assigned vertical market & territory. Create a robust relationship with contractors and system integrators. Monitor and act on upcoming projects, working closely with the project team. Build knowledge of the applications of Hach's existing product range, exploring new applications for the products and sharing the information with sales colleagues. Prepare, submit, and implement a detailed annual sales plan identifying: Sales objectives and initiatives Sales opportunities Account action planning Call cycle and key customers Major customers and regional shows to be attended during the following fiscal year. Manage time, diary, and administration effectively and efficiently: Positive participation and leadership in the company's Team environment, effectively working with AUS and NZ sales, service, and support teams. Work with rest of the territorial staff as a team member to meet objectives. COMPANY COMMITMENTS The Company is committed to providing the highest quality products and services to new and existing clients. All Hach Pacific employees are expected to contribute to enhancing the Company's reputation and success. In keeping with our reputation for quality and service, all Hach Pacific employees are always expected to conduct themselves in a manner conducive to good relationships with our clients and other staff as well as ensure that a high professional standard of presentation and performance is maintained. All Hach Pacific employees are responsible for the maintenance of Health & Safety standards and practices as required by legislation and Company policies and procedures. All Hach Pacific employees are expected to respond flexibly and quickly to any changes required by the Company, its clients, and the requirements of the industry. All Hach Pacific employees may be required to undertake any duties within the Company's operation as required, subject to the extent of your skills and training or as requested by your manager for which you have the appropriate skill. The Company is committed to the continuous professional development of its employees. TRAVEL State based SA travel is a requirement of this role (typically 50-70%). Occasional international travel may also be required. PERSONAL QUALITIES, SKILLS, QUALIFICATIONS & EXPERIENCE Essential: Relevant Trade or Tertiary qualification (e.g. Science, Chemical Engineering) Minimum 5 years B2B sales experience selling technical products into industrial markets. Understanding of industrial processes and laboratory testing requirements Demonstrated experience in achieving outstanding sales results and delivering on year-over-year growth. Ability to adapt to structured business processes and apply standard work. Well-developed sales and negotiation skills Extensive technical understanding Excellent communication skills (written & verbal) Self-starter, able to work independently Excellent time management High degree of computer literacy Valid driver's license Preferred / Advantageous: Experience in water quality instrumentation and equipment Has relevant current customer contacts in the assigned territory Use of SalesForce.com or similar CRM to actively manage a sales territory Business acumen and commercial nous Proven business development experience At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you've ever wondered what's within you, there's no better time to find out. • Sat, 24 FebVeralto Corp.
Regional Sales Manager - Industrial Markets » North Adelaide, Adelaide - POSITION DESCRIPTION POSITION: Regional Sales Manager (Industrial Markets) LOCATION: Adelaide, South Australia REPORTING TO: Sales Director - Industrial Markets DIRECT REPORTS: Nil Position Summary The Regional Sales Manager actively promotes the company's products and services to a defined customer base within an assigned geographic territory to achieve the annual Sales target. The Regional Sales Manager will be the key technical point of contact for their assigned customers. POSITION RELATIONSHIPS Internal Sales Director - Ind. Markets General Manager Service Manager Field Service Technicians Customer Service Manager Sales Associates External Customers (existing & potential) KEY RESPONSIBILITIES Regional Sales Manager responsibilities include (but are not limited to): Through effective territory management, expand Hach Pacific's business in the assigned territory seeking new opportunities and prospects within the Industrial markets in South Australia and The Northern Territory. Industrial markets refers to the Food & Beverage, Petrochemical & Mining, Oil & Gas, Power & Energy, Pharmaceutical and Paper & Pulp industries. Achieve monthly, quarterly, and annual Sales targets as assigned by the Company. Participate in sales activities including: Customer site visits - existing, new, and key account customers Telephone contacts Trade seminars and shows Product demonstrations, training, and customer seminars of Hach Pacific's full range of products and services Proactively maintain CRM data (Salesforce.com) - including customer and contact info, field activity reports, opportunity pipeline, funnel management, etc. Preparation of quotes, perform follow ups, and effective opportunity and funnel management Participation in the company promotion and/or advertising efforts as required from time to time Assist Marketing in maintaining a mail list for customers in the assigned territory Collect and report information on all competitive activity within the assigned vertical market & territory. Create a robust relationship with contractors and system integrators. Monitor and act on upcoming projects, working closely with the project team. Build knowledge of the applications of Hach's existing product range, exploring new applications for the products and sharing the information with sales colleagues. Prepare, submit, and implement a detailed annual sales plan identifying: Sales objectives and initiatives Sales opportunities Account action planning Call cycle and key customers Major customers and regional shows to be attended during the following fiscal year. Manage time, diary, and administration effectively and efficiently: Positive participation and leadership in the company's Team environment, effectively working with AUS and NZ sales, service, and support teams. Work with rest of the territorial staff as a team member to meet objectives. COMPANY COMMITMENTS The Company is committed to providing the highest quality products and services to new and existing clients. All Hach Pacific employees are expected to contribute to enhancing the Company's reputation and success. In keeping with our reputation for quality and service, all Hach Pacific employees are always expected to conduct themselves in a manner conducive to good relationships with our clients and other staff as well as ensure that a high professional standard of presentation and performance is maintained. All Hach Pacific employees are responsible for the maintenance of Health & Safety standards and practices as required by legislation and Company policies and procedures. All Hach Pacific employees are expected to respond flexibly and quickly to any changes required by the Company, its clients, and the requirements of the industry. All Hach Pacific employees may be required to undertake any duties within the Company's operation as required, subject to the extent of your skills and training or as requested by your manager for which you have the appropriate skill. The Company is committed to the continuous professional development of its employees. TRAVEL State based SA travel is a requirement of this role (typically 50-70%). Occasional international travel may also be required. PERSONAL QUALITIES, SKILLS, QUALIFICATIONS & EXPERIENCE Essential: Relevant Trade or Tertiary qualification (e.g. Science, Chemical Engineering) Minimum 5 years B2B sales experience selling technical products into industrial markets. Understanding of industrial processes and laboratory testing requirements Demonstrated experience in achieving outstanding sales results and delivering on year-over-year growth. Ability to adapt to structured business processes and apply standard work. Well-developed sales and negotiation skills Extensive technical understanding Excellent communication skills (written & verbal) Self-starter, able to work independently Excellent time management High degree of computer literacy Valid driver's license Preferred / Advantageous: Experience in water quality instrumentation and equipment Has relevant current customer contacts in the assigned territory Use of SalesForce.com or similar CRM to actively manage a sales territory Business acumen and commercial nous Proven business development experience At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you've ever wondered what's within you, there's no better time to find out. • Sat, 24 FebVeralto Corp.
Regional Sales Manager - Industrial Markets » North Adelaide, Adelaide - POSITION DESCRIPTION POSITION: Regional Sales Manager (Industrial Markets) LOCATION: Adelaide, South Australia REPORTING TO: Sales Director - Industrial Markets DIRECT REPORTS: Nil Position Summary The Regional Sales Manager actively promotes the company's products and services to a defined customer base within an assigned geographic territory to achieve the annual Sales target. The Regional Sales Manager will be the key technical point of contact for their assigned customers. POSITION RELATIONSHIPS Internal Sales Director - Ind. Markets General Manager Service Manager Field Service Technicians Customer Service Manager Sales Associates External Customers (existing & potential) KEY RESPONSIBILITIES Regional Sales Manager responsibilities include (but are not limited to): - Through effective territory management, expand Hach Pacific's business in the assigned territory seeking new opportunities and prospects within the Industrial markets in South Australia and The Northern Territory. Industrial markets refers to the Food & Beverage, Petrochemical & Mining, Oil & Gas, Power & Energy, Pharmaceutical and Paper & Pulp industries. - Achieve monthly, quarterly, and annual Sales targets as assigned by the Company. - Participate in sales activities including: - Customer site visits - existing, new, and key account customers - Telephone contacts - Trade seminars and shows - Product demonstrations, training, and customer seminars of Hach Pacific's full range of products and services - Proactively maintain CRM data (Salesforce.com) - including customer and contact info, field activity reports, opportunity pipeline, funnel management, etc. - Preparation of quotes, perform follow ups, and effective opportunity and funnel management - Participation in the company promotion and/or advertising efforts as required from time to time - Assist Marketing in maintaining a mail list for customers in the assigned territory - Collect and report information on all competitive activity within the assigned vertical market & territory. - Create a robust relationship with contractors and system integrators. - Monitor and act on upcoming projects, working closely with the project team. - Build knowledge of the applications of Hach's existing product range, exploring new applications for the products and sharing the information with sales colleagues. - Prepare, submit, and implement a detailed annual sales plan identifying: - Sales objectives and initiatives - Sales opportunities - Account action planning - Call cycle and key customers - Major customers and regional shows to be attended during the following fiscal year. - Manage time, diary, and administration effectively and efficiently: - Positive participation and leadership in the company's Team environment, effectively working with AUS and NZ sales, service, and support teams. - Work with rest of the territorial staff as a team member to meet objectives. COMPANY COMMITMENTS - The Company is committed to providing the highest quality products and services to new and existing clients. All Hach Pacific employees are expected to contribute to enhancing the Company's reputation and success. - In keeping with our reputation for quality and service, all Hach Pacific employees are always expected to conduct themselves in a manner conducive to good relationships with our clients and other staff as well as ensure that a high professional standard of presentation and performance is maintained. - All Hach Pacific employees are responsible for the maintenance of Health & Safety standards and practices as required by legislation and Company policies and procedures. - All Hach Pacific employees are expected to respond flexibly and quickly to any changes required by the Company, its clients, and the requirements of the industry. All Hach Pacific employees may be required to undertake any duties within the Company's operation as required, subject to the extent of your skills and training or as requested by your manager for which you have the appropriate skill. - The Company is committed to the continuous professional development of its employees. TRAVEL - State based SA travel is a requirement of this role (typically 50-70%). Occasional international travel may also be required. PERSONAL QUALITIES, SKILLS, QUALIFICATIONS & EXPERIENCE Essential: - Relevant Trade or Tertiary qualification (e.g. Science, Chemical Engineering) - Minimum 5 years B2B sales experience selling technical products into industrial markets. - Understanding of industrial processes and laboratory testing requirements - Demonstrated experience in achieving outstanding sales results and delivering on year-over-year growth. - Ability to adapt to structured business processes and apply standard work. - Well-developed sales and negotiation skills - Extensive technical understanding - Excellent communication skills (written & verbal) - Self-starter, able to work independently - Excellent time management - High degree of computer literacy - Valid driver's license Preferred / Advantageous: - Experience in water quality instrumentation and equipment - Has relevant current customer contacts in the assigned territory - Use of SalesForce.com or similar CRM to actively manage a sales territory - Business acumen and commercial nous - Proven business development experience At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you've ever wondered what's within you, there's no better time to find out. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. • Fri, 23 FebVeralto
Regional Sales Manager - Industrial Markets » Dandenong South, Greater Dandenong - POSITION DESCRIPTION POSITION: Regional Sales Manager (Industrial Markets) LOCATION: Adelaide, South Australia REPORTING TO: Sales Director - Industrial Markets DIRECT REPORTS: Nil Position Summary The Regional Sales Manager actively promotes the company's products and services to a defined customer base within an assigned geographic territory to achieve the annual Sales target. The Regional Sales Manager will be the key technical point of contact for their assigned customers. POSITION RELATIONSHIPS Internal Sales Director - Ind. Markets General Manager Service Manager Field Service Technicians Customer Service Manager Sales Associates External Customers (existing & potential) KEY RESPONSIBILITIES Regional Sales Manager responsibilities include (but are not limited to): - Through effective territory management, expand Hach Pacific's business in the assigned territory seeking new opportunities and prospects within the Industrial markets in South Australia and The Northern Territory. Industrial markets refers to the Food & Beverage, Petrochemical & Mining, Oil & Gas, Power & Energy, Pharmaceutical and Paper & Pulp industries. - Achieve monthly, quarterly, and annual Sales targets as assigned by the Company. - Participate in sales activities including: - Customer site visits - existing, new, and key account customers - Telephone contacts - Trade seminars and shows - Product demonstrations, training, and customer seminars of Hach Pacific's full range of products and services - Proactively maintain CRM data (Salesforce.com) - including customer and contact info, field activity reports, opportunity pipeline, funnel management, etc. - Preparation of quotes, perform follow ups, and effective opportunity and funnel management - Participation in the company promotion and/or advertising efforts as required from time to time - Assist Marketing in maintaining a mail list for customers in the assigned territory - Collect and report information on all competitive activity within the assigned vertical market & territory. - Create a robust relationship with contractors and system integrators. - Monitor and act on upcoming projects, working closely with the project team. - Build knowledge of the applications of Hach's existing product range, exploring new applications for the products and sharing the information with sales colleagues. - Prepare, submit, and implement a detailed annual sales plan identifying: - Sales objectives and initiatives - Sales opportunities - Account action planning - Call cycle and key customers - Major customers and regional shows to be attended during the following fiscal year. - Manage time, diary, and administration effectively and efficiently: - Positive participation and leadership in the company's Team environment, effectively working with AUS and NZ sales, service, and support teams. - Work with rest of the territorial staff as a team member to meet objectives. COMPANY COMMITMENTS - The Company is committed to providing the highest quality products and services to new and existing clients. All Hach Pacific employees are expected to contribute to enhancing the Company's reputation and success. - In keeping with our reputation for quality and service, all Hach Pacific employees are always expected to conduct themselves in a manner conducive to good relationships with our clients and other staff as well as ensure that a high professional standard of presentation and performance is maintained. - All Hach Pacific employees are responsible for the maintenance of Health & Safety standards and practices as required by legislation and Company policies and procedures. - All Hach Pacific employees are expected to respond flexibly and quickly to any changes required by the Company, its clients, and the requirements of the industry. All Hach Pacific employees may be required to undertake any duties within the Company's operation as required, subject to the extent of your skills and training or as requested by your manager for which you have the appropriate skill. - The Company is committed to the continuous professional development of its employees. TRAVEL - State based SA travel is a requirement of this role (typically 50-70%). Occasional international travel may also be required. PERSONAL QUALITIES, SKILLS, QUALIFICATIONS & EXPERIENCE Essential: - Relevant Trade or Tertiary qualification (e.g. Science, Chemical Engineering) - Minimum 5 years B2B sales experience selling technical products into industrial markets. - Understanding of industrial processes and laboratory testing requirements - Demonstrated experience in achieving outstanding sales results and delivering on year-over-year growth. - Ability to adapt to structured business processes and apply standard work. - Well-developed sales and negotiation skills - Extensive technical understanding - Excellent communication skills (written & verbal) - Self-starter, able to work independently - Excellent time management - High degree of computer literacy - Valid driver's license Preferred / Advantageous: - Experience in water quality instrumentation and equipment - Has relevant current customer contacts in the assigned territory - Use of SalesForce.com or similar CRM to actively manage a sales territory - Business acumen and commercial nous - Proven business development experience At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you've ever wondered what's within you, there's no better time to find out. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. • Fri, 23 FebVeralto
Customer Support Officer » Newcastle, NSW - Our clients in the Insurance Building industry are seeking multiple customer service professionals to step in to assist... pressure off their existing teams in the following roles: Customer Support Officer Customer Service Officer Data Entry... • Fri, 23 Febpeoplefusion$35 per hour
Operations All-Rounder » Tullamarine, Hume Area - ABOUT THE COMPANY An Australian-owned freight forwarder with offices based in both Melbourne and Sydney. Our client is now 15 years old and, with growth, has developed strong customer relationships and now expanding to meet client needs. ABOUT THE ROLE A traditional freight forwarding Operations All-Rounder (inc. Customer Service) position is associated with a small to mid-sized organisation. Involved hands-on in all aspects of the operational process, including rego, cargo reporting, customer service, costing, transport, and invoicing. Work closely with clients to ensure smooth delivery of goods door to door. This is a full-time role with a focus on national operations and clients. Important to note that the position will be office-based. DUTIES - Monitor registration of import air and sea files into the CW1 - Ensure customer queries are attended to promptly - Input all costing and rates into job orders - Provide regular status updates to a portfolio of clients - Ensure shipment files are passed onto Customs and Transport complete and on time SKILLS AND EXPERIENCE - 2 years minimum experience in a freight forwarder environment - Previous experience with CW1 or forwarding software - Exposure to working in a team environment - Ability to work autonomously essential - Strong computer skills (Excel/Word/PowerPoint) COMPANY CULTURE Small team, working closely with the owner and key stakeholders. This is a relaxed environment where staff know what is required and are left to maintain and execute tasks on their desk. This team suits a motivated and self-driven operator. BENEFITS - Full freight forwarding exposure on end-to-end operations - Exposure to the inner workings of a freight forwarding operation - Work on a national scale and with valued clients - Tullamarine location • Fri, 23 FebVeritas Recruitment Essendon Partnership
Senior Waste Collection Officer » Taree South, Greater Taree Area - Are you looking for the right career and lifestyle move for 2024? Do you want to make an impact on the future of the community you live in? Here's your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast. The role Senior Waste Collections and Processing Officer | Permanent | Full Time | 70 hours per Fortnight Are you an exceptional communicator? Do you like getting out and about within your community and creating collaborative connections with stakeholders? We have an exciting opportunity for someone with strong interpersonal skills to join the team. Responsible for providing administration, customer service support and undertaking bin audits to establish effective schedules and generate reports for both our domestic and commercial waste services. Some of the key responsibilities include: Provide timely and efficient responses to community and customer service enquiries associated with waste Undertake Bin audits to establish efficient and effective collection schedules Assess development applications to ensure compliance and to identify opportunities for more sustainable waste processes in new buildings. Provide assistance to the Coordinator Waste Collections and Processing for the management of contractor plans and systems. Support the Waste Customer Service Officer position to achieve role objectives. Participate in job rotation across key responsibility areas of the team and contribute to a positive team culture by supporting other positions to achieve team goals. What you'll bring Strong interpersonal and conflict resolution skills The ability to undertake field inspections and bin audits Effective time-management and problem-solving capabilities Certificate IV in Waste Management or relevant transferrable experience/skillset Knowledge of legislation and policy within the waste industry What we offer Above Award Parental Leave provisions Generous leave entitlements Flexible novated lease options available through multiple providers Work in a modern office that provides a variety of work settings supported by the right technology Ongoing personal and professional development programs Study assistance and study leave Journey to work cover Salary: Commencing salary circa $70,100 p.a. plus superannuation (negotiable based on skills and experience) Location: This position will be based at our Administration Centre in Yalawanyi Ganya at 2 Biripi Way, Taree. You may also be required to be based from other Council sites across the MidCoast Council region. Tenure: Permanent, Full Time. Closing Date: Sunday 10 March 2024 at 11.30pm. Want to know more? Please review the position description in PDF or Word formats. For questions relating to the position requirements please contact David Rees, Waste Manager who is the hiring manager for this role. David can be reached on (02) 7955 7340 or David.Reesmidcoast.nsw.gov.au. For enquiries regarding the application process contact Jess Anniwell, Talent Acquisition Officer who is the HR representative for this role. Jess can be reached on (02) 7955 7934 or at Jess.Anniwellmidcoast.nsw.gov.au. How to apply: When responding to the questions below, please include detailed and relevant examples of your skills and experience You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date Click the "NEXT" button at the bottom of the application form to attach your resume We will be in touch via email Our organisation At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference. Our community is our customer and is at the centre of everything we do. We value, support and empower our people to deliver positive results for our community. Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region. About the MidCoast Region From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value. Our commitment At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative. Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel. We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. • Thu, 22 FebMidCoast Council
Service Delivery Associate » Sydney, Sydney Region - Join an industry leader and tackle some of the industry's most interesting challenges. CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Service Delivery Associate to join our Service Delivery team. The Service Delivery Associate will focus on the effective coordination of service management outcomes for CyberCX Managed Services and customers. The Service Delivery Associate will ensure proactive service integration and robust service governance, driving pro-active service delivery across CyberCX Managed Services practices and third parties. This includes but is not limited to queue monitoring, knowledge management, ITIL process coordination, business performance and customer reporting. Using monitoring systems, log aggregation and graphing tools the Service Delivery Associate will assist with the proactive delivery of short term and long-term continual service improvement strategies and work with the Service Governance team as required. Responsibilities Play an active role in supporting service design and the implementation of service management practices Proactively champion service management process innovation and continuous improvement Contribute to processes and review their application to ensure that the controls, policies, and procedures are operating effectively Actively collaborate across the Managed Services Practice and continuously look for ways to add value through ongoing communication, partnership, and cross-pollination to better engage and service clients Coordinate the delivery of accurate service management reporting in accordance with the Service Governance reporting framework Play an active role in transition to support, including BAU Support Readiness and Service Governance implementation Ensure service management records are proactively maintained Ensure that KPIs and SLAs applicable to the Managed Services agreements for assigned customer accounts are met and, where failures occur, manage escalations to the Senior Service Delivery Manager Manage multiple assignments at any given time, with the possibility of deliverables across multiple agencies Complete training and industry related certifications as and when required. About you Ideally have completed ITIL Foundations V3 or ITIL Foundations V4 with additional ITIL Capability certifications Experience in delivering customer outcomes Understanding of managed services and exposure to ITIL service management practices including but not limited to incident, change, & release management Effective relationship building and communication skills both with clients and teams Able to explain technical information and process to non-technical stakeholders Ability to work without supervision Good organisational and time management skills Motivation, flexibility, and positive energy, with an ability to work under pressure What's in it for you? Once-in-a-career growth opportunities – unique chance to be part of high-growth business Work with cyber security thought leaders to deliver world-class services A dynamic, independent environment where you’re given flexibility to do your best work Ongoing personal development and career training About CyberCX CyberCX has united Australia and New Zealand’s most trusted cyber security companies to deliver the most comprehensive end-to-end cyber security services offering to enterprises and governments. With a workforce of over 1400 cyber security professionals and a footprint of over 25 offices across Australia and New Zealand and global presence in Europe and the US, CyberCX offers a full suite of cyber security services. This is a unique opportunity to be part of the future of Australian cyber security and tackle some of the industry’s most interesting challenges. Candidates must have unrestricted working rights in Australia. • Thu, 22 FebCyberCX
Customer Service Representative - CommSec » Sydney, NSW - . CommSec provides a high level of customer service to complement our products and services. Our contact centre based at Darling... level of service We offer a hybrid work environment (a mix of home and office - post probation) Do work that matters... • Thu, 22 FebCommonwealth Bank of Australia
Sports Apparel- Manager- Brighton » Brighton, Bayside Area - Sports Apparel- Manager- Brighton This leading retailer is dedicated to providing athletes and fitness enthusiasts with top-quality sporting apparel As the Store Manager, you will have the opportunity to contribute to their mission by leading a team of dedicated individuals and ensuring customers receive outstanding service and expert guidance. Responsibilities: Oversee daily store operations, including sales, inventory management, visual merchandising, and customer service. Train, coach, and develop sales associates to deliver a high standard of service and maintain product knowledge. Drive sales and achieve sales targets by implementing effective strategies and motivating the team. Foster a positive and energetic work environment, promoting teamwork and cooperation among employees. Maintain visual merchandising standards and ensure the store's appearance reflects our brand image. About you: Previous retail management experience and excellent leadership skills. Proven track record of achieving sales targets and driving store profitability. Outstanding interpersonal and communication skills to provide exceptional customer service. A genuine interest in the sports and fitness industry. Strong organisational and problem-solving abilities. Ability to control rosters and wage expenses. The Offer: Enjoy exciting incentives No late night trading Be a part of an internationally recognised sporting brand Work in a positive environment with a supportive team To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Alysha Mueller on 0410 437 205 quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/frontline-retail-melbourne • Thu, 22 FebFrontline Retail Melbourne
Customer Service Representative Business Banking Sydney » Sydney, NSW - banking activities. Customer experience will be at the centre of everything you do. As a Business Banking Associate... with their Business Banking and their merchant facilities. What we are looking for Previous customer service experience... • Thu, 22 FebCommonwealth Bank of Australia
Office Services Associate » Brisbane, QLD - The Office Services Associate psotion is part of a small professional team, providing efficient and effective mailroom... services, records management, operations support and administration at a client site. The role requires a strong customer... • Thu, 22 FebWilliams Lea
Customer Service Manager » Bakery Hill, Ballarat - Position Title: Customer Service Manager Position Type: Regular - Full-Time Position Location: Ballarat Requisition ID: 28072 Behind every great McCain product is a team of over 20,000 individuals worldwide whose curiosity, courage and commitment are what have made McCain Foods an international household name. McCain has a key differentiating factor that can't be replicated. We call it our secret ingredient. Good People. We are recruiting for a Customer Service Manager, who will play an integral part of the Integrated Supply Chain division, ensuring that our customer service team deliver exceptional service to McCain's customers and the associated internal sales teams. This key leadership role will facilitate and drive the flow of accurate order processing, including readying loads for shipment and managing inbound and outbound inquiries. About the role Timely, accurate processing of all orders on a daily basis Drives continuous improvement within the team Ensures report cut-off targets and commitments are consistently achieved Implementation of new customers into Portalink interface Resolves escalations timely and effectively Reviews and reports order entry KPI's / metrics Responsible for overseeing customer returns process / approving customer returns Ensure the team provide load out summaries to cold stores / transport carriers Adhere to all Occupational Health and Safety policies Development and finetuning of process protocols & SOP's Continue to build a partnership approach to customer service Contribute to the strategic planning of the Supply Chain Operations department Oversee the direction and planning of operations across all aspects of customer service Coach and mentor individuals towards continuous improvement & development Responsible for all relevant McCain Foods (Aust) Pty Ltd policies & procedures About you Have a minimum 3-5 years' experience leading teams within FMCG business's or similar fast paced environments SAP experience is highly desired Able to problem solve using root cause analysis Empathetic and professional communication skills, both written and verbal Highly developed planning, time management, and organisational skills Accurate data entry skills and document management Attention to detail in completing tasks Able to establish and maintain interpersonal relationships Ability to analyse information using logic to address work related issues and problems Open to change and able to adapt as the roles changes on a day-to-day basis High computer literacy with strong skills in Microsoft Office Suite Able to set and follow through with expectations and commitments Excellent people leadership skills with a positive, empathetic and reliable approach What's in it for you? Work with a professional supply team and major customer groups Opportunity to be a part of a global iconic brand Employee and Family Assistance Program Pioneering, innovative and dedicated development programs Great family values workplace Exciting and collaborative work culture Join us as Customer Service Manager, as a subject matter expert, driving process improvement, and developing the team LI-RS1 McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs. The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy Job Family: Customer Service Division: ANZ Department: Customer Service Location(s): AU - Australia : Victoria : Ballarat || AU - Australia : New South Wales : Gordon || AU - Australia : New South Wales : Lisarow || AU - Australia : New South Wales : Sidney || AU - Australia : Other : Reference || AU - Australia : Queensland : Brisbane || AU - Australia : Queensland : Morningside || AU - Australia : South Australia : Adelaide || AU - Australia : South Australia : Penola || AU - Australia : Tasmania : Hobart || AU - Australia : Tasmania : Smithton || AU - Australia : Victoria : Melbourne || AU - Australia : Western Australia : Perth Company: McCain Foods (Aust) Pty. • Thu, 22 FebMcCain Foods
Senior Associate, Customer Solutions » Sydney, NSW - success and satisfaction. Manage queries from Clients, service providers and internal stakeholders (Sales, Customer Success..., with 47% market share. The Customer Solutions Team (CST) was formed in early 2022 in recognition of Automic's rapid... • Wed, 21 FebAUTOMIC PTY LTD
Technical Officer » Hobart, Hobart Region - Department of State Growth Transport and Infrastructure Services State Roads Applications must be submitted by Tuesday 05 March, 2024 11:55 PM Position details Applications close: Tuesday 5 March, 2024 11:55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 2 Salary: $64,821.00 to $69,764.00 per annum Employment type: Fixed-term, flexible, Fixed-term, full-time Region: South Location: Hobart Job description: This position is an entry level position that will suit someone interested in undertaking a TAFE level qualification in a related area so you can build your knowledge and experience through study, professional support and training, and targeted work experience opportunities. Working primarily in our Property Assets team, you will provide assistance with technical, administrative and customer service tasks associated with property assets management and maintenance both in the office and the field. There will also be opportunities to work in other areas within the Asset Management Branch to support your learning and help you to understand the right longer-term career for you. We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you. Period of Appointment Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for two (2) years. Duties Provide assistance in responding to and resolving customer enquiries including attending sites with other State Growth staff and recording actions on electronic files. Provide support to Property Assets Team members in relation to Crown land leases and licences, sales applications, conveyancing searches, access licences and contracts including preparing, processing and maintaining lease and licence and contract administration and asset records. Use technology including Geographic Information System (GIS), to capture, store, analyse and present information. Assist with research on property asset management and maintenance matters. Participate in learning activities and undertake a range of activities that support your development and growth. There will also be opportunities to work in other areas to support your learning and help you to understand the right longer-term career for you. Contribute to fostering a positive, respectful and safe workplace culture. Desirable Requirements Driver’s licence • Wed, 21 FebTasmanian Government
Senior Associate, Customer Solutions » Sydney, NSW - success and satisfaction. Manage queries from Clients, service providers and internal stakeholders (Sales, Customer Success..., with 47% market share. The Customer Solutions Team (CST) was formed in early 2022 in recognition of Automic's rapid... • Tue, 20 FebAUTOMIC FINANCE PTY LTD
Quantitative Associate Director - Services and Retail » Melbourne, VIC - , innovative technology, and research approaches. Associate Director: Are you stepping up to be a leader of people, projects... strong client relationships with Retail, Service, Banking & Social clients. Act as a strategic advisor able to ask question, advise... • Mon, 19 FebResources Group
New Store Opening - UNIQLO Marion - Sales Associate » Warradale, Marion Area - Exciting news Be part of our global expansion journey at UNIQLO Marion, South Australia. Join us in bringing our renowned LifeWear brand to new heights in the vibrant Australian market.UNIQLO stems from the words 'unique' and 'clothing' - simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, Life Wear is made with such modern elegance that it becomes the building blocks of each individual's style. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets - including Australia, Belgium, Canada, China, Denmark, France, Japan, Germany, Hong Kong, Indonesia, Italy, India, Malaysia, Macau, Netherlands, Philippines, Poland, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, U.K, U.S and Vietnam. The Role:The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and operating as a brand ambassador at all times. This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays. Key Responsibilities:Meeting and greeting all customers in a friendly manner.Helping customers with any of their needs.Maintaining excellent shop floor standards and cleanliness.Providing exceptional service at the fitting rooms and checkouts.Processing of deliveries, maintaining tidy stock and equipment/back of house areas.Replenishment of stock and display changes on the shop floor.Essential Skills and Experience:Previous experience in retail, hospitality or customer service roles preferred.The desire to achieve the best in whatever you do.Ability to be approachable and comfortable talking to a range of customers.Excellent communication skills.Exceptional organizational and time management skills.Can follow detailed instructions and processes quicklyWe appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.For information regarding how we handle your personal information and to exercise your rights under the Privacy Act 1988, please see our Privacy Policy at Uniqlo.com.Ensure your UNIQLO job offer is legitimate and don't fall victim to fraud. UNIQLO never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a UNIQLO company email address. For added security, where possible, apply directly through our job posting. Thank you for considering a career with us. We look forward to reviewing your application. • Mon, 19 FebUniqlo Australia
Operations & OH&S Supervisor » Ethelton, Port Adelaide Area - Fulltime position located at TLR's Pt Adelaide Office, role includes Trades & Engineering Tech resourcing, employee management & Project support About TLR TLR Contracting is a Total Lifecycle Resourcing Solution partner, offering our clients additional Trades and Technical resources to assist in meeting their project, installation, commissioning shutdown and break down timelines, as well as Engineering design and project support disciplines. During peak engineering demands or specialized project and maintenance functions, we are a strategic supplier of services offering Safety and Lean maintenance solutions which motivates our ZERO HARM to Environments & People culture. We are a wholly Australian owned company founded in 2015 , and is motivated by supporting Australian & New Zealand businesses as well as local employment in SA. As a driven and professional organisation, we have built a business on our outstanding field employees needs, our robust internal business platforms, and business relationships. These deliverables and growth are all underpinned by our six core values: SAFETY, INTEGRITY, QUALITY, PERFORMANCE, SOLUTIONS, and DELIVERY At TLR we have a clear mission and strategy for the business and an understanding that our staff and employees play a significant role in TLR’s success. This is includes equal opportunities from the young to young at heart and our diverse workforce includes Apprentices, Permanent trades and seasoned campaigners with a wealth of Industry knowledge in the team. TLR is ISO Certified to 9001:2015 | 45001:2018 | 14001:2018 The Role This is a fulltime career position for the right person located at TLR Contracting’s South Australian Office in Port Adelaide. Working with the Sales Team the Operations Supervisor position is responsible for Trades and Engineering Technical resourcing, TLR field employee management, and performance review as well as OH&S and Project support activities This is an outstanding opportunity to utilise your Engineering qualifications and technical knowledge, along with your passionate approach to Safety, to develop your career with a trusted Employer while developing a career across diverse industry sectors, including Engineering Solutions, Manufacturing, Energy & Resources, and the Utilities sectors. Key responsibilities include: Writing, posting, and the managing of job advertisements and scope of work documents Screening of Trades and Technical applicants against both internal and external resource planning requirements Conducting telephone pre-screen interviews Conducting face to face Interviews of shortlisted applicants and complete sound reference checks Scheduling interviews and follow interview guides and workflow processes Coordinating and facilitating additional resources to meet with client and business requirements using cloud-based technology Delivery of TLR Internal OH&S Inductions Performance of OH&S site risk Assessments The successful applicant will work with our clients and other members of the TLR team to support the effective delivery of resources to meet client business outcomes. Attributes, Skills & Experience: Minimum Cert III qualifications as a Tradesperson or Post Graduate Engineer No experience in recruitment or project management is required. Ability to multi-task and to manage conflicting priorities Excellent written, verbal and listening communication skills Exceptional organisational & planning skills Demonstrated outstanding customer service skills Ability to assess risk associated with OH&S and employee deliverables Previous experience working within a QA environment An understanding of Award/EBA structure would be highly regarded Enjoy a laugh and working in a friendly fast-paced environment Why Work for TLR? If your passion is to gain industry experience within process plant deliverables, then TLR is the employer for you If you are aligned to TLR's core values, then TLR is the employer for you If you have a passion for helping people and utilizing your key attributes and interpersonal skills to, facilitate the best outcomes, then TLR is the employer for you If you want to assist in the delivery of better OEE performance with ZERO HARM to the environment & people, then TLR is the employer for you If you are seeking an employer who provides both on the job training and career development support, then TLR is the employer for you If you are seeking a learning environment with the potential to develop and grow your career, then TLR is the employer for you Important factors to consider if you join us at TLR in this role: Over 2500 days with No Lost Time Injuries Mentorship programme Regular performance and improvement feedback Team building activities in workgroups Specific internal and external training courses Personal development courses relative to the role If you have a passion for helping people and utilising your skills and education, to facilitate and engage the right employee with the best solutions to deliver better plant performance with ZERO HARM outcomes, we are genuinely keen to speak with you and your career aspirations. For further confidential discussions and information please contact Lindsay Edwards on 1300 32 1010 or go to our website at www.TLRcontracting.com.au submit your resume and a detailed covering letter and why you are fit for this position. Applications close Monday 18th March 2024 • Sun, 18 FebTLR Contracting Pty Ltd
Customer Service Associate » West Perth, WA - , by revolutionising the way they connect and communicate with brands. As a Customer Service Officer, you will work with us in supporting... and join our innovative and dynamic team as a Customer Service Officer! Job Description What you need to know about your new role… Full... • Sat, 17 FebTSA Group$53000 - 55000 per year
Customer Service Associate » West Perth, Perth - Job Description What you need to know about your new role… Full-Time paid comprehensive training in a supportive environment Located in West Perth (right near the City West Train Station) Permanent Full-Time and Part-Time roles available Salary- $53,000 - $55,000 Superannuation Part Time roster must include Mondays, and a minimum requirement of 22.8 hours per week – work with us to find the schedule that works best Operating hours are from 7am-7pm Monday – Friday so you can enjoy your weekends Life at TSA will look different and exciting everyday but here’s what will stay the same… You will encourage, support and educate customers updating information through their self-service portals Build strong and authentic connections with your customers, ensuring they are provided with the highest customer experience Use critical thinking and a solution driven mindset to resolve customer enquiries Provide assistance to vulnerable customers with an empathetic approach Present the highest level of customer care Why work with TSA? Our TSAWays are what we are all about. Think of them as the vibe Join a company that promotes from within – work your way up and across the business Comprehensive training, with ongoing coaching and development A vibrant and rewarding recognition program - We love to celebrate our people We are proud of our fun, friendly and supportive team environment When you choose a career with TSA you’re choosing… Health and wellness benefits Internal progression opportunities A rewarding role that makes a real difference Exciting events and competitions throughout the year A role where you learn while you earn • Fri, 16 FebTSA Group
Senior Sales Associate (Sales And Service) » Australia - customer service in a fast-paced, specialty retail environment. This is a permanent, part time role (30 hours per week.... Have customer service experience. Have experience in managing others or are looking to step into a leadership role. Love to sell... • Thu, 15 FebWILLIAMS SONOMA
Associate Sales Manager » Southbank, Melbourne - Job Description Our Associates team has grown by 84% in the first 2 quarters of FY’24 and has been able to maintain a consistent level of productivity through this growth period. As an Associate Sales Manager , you'll be responsible for managing, motivating, and developing a team of 20 phone-based Sales Associates, ensuring they provide the very best service to our customers. Our Sales Associates are fully qualified sales consultants who are supported by smart technology and expert teams to achieve higher quality customers. Our Associates team forms a critical layer of our Customer Operations. This team is an appointment-setting team that is responsible for driving qualified opportunities to our national team of Brokers. Lendi Group’s online platform and seamless digital experience mean your team will be speaking to customers nationally over the phone. This represents a fantastic opportunity to join and make a visible impact on a market-leading business that’s experiencing a very exciting phase of growth. What you will do: Drive Lendi Group’s sales strategy and ensure the team is achieving the weekly and monthly targets. Provide advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge Coach and mentor your team on best practices and implementing training strategies to drive the best performance Conduct regular sales training & coaching through a mixture of call recordings and live sales observation Promote and monitor the utilisation of the Lendi Platform within the team to improve customer experience and results Drive team growth through direct involvement in recruitment activities Manage internal stakeholder relationships within your channel through regular training and engagement Work strategically with the leadership team to develop and implement strategies to improve processes, procedures, and productivity • Thu, 15 FebLendi Group
Associate Sales Manager » East Brisbane, Brisbane - Job Description Our Associates team has grown by 84% in the first 2 quarters of FY’24 and has been able to maintain a consistent level of productivity through this growth period. As an Associate Sales Manager , you'll be responsible for managing, motivating, and developing a team of 20 phone-based Sales Associates, ensuring they provide the very best service to our customers. Our Sales Associates are fully qualified sales consultants who are supported by smart technology and expert teams to achieve higher quality customers. Our Associates team forms a critical layer of our Customer Operations. This team is an appointment-setting team that is responsible for driving qualified opportunities to our national team of Brokers. Lendi Group’s online platform and seamless digital experience mean your team will be speaking to customers nationally over the phone. This represents a fantastic opportunity to join and make a visible impact on a market-leading business that’s experiencing a very exciting phase of growth. What you will do: Drive Lendi Group’s sales strategy and ensure the team is achieving the weekly and monthly targets. Provide advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge Coach and mentor your team on best practices and implementing training strategies to drive the best performance Conduct regular sales training & coaching through a mixture of call recordings and live sales observation Promote and monitor the utilisation of the Lendi Platform within the team to improve customer experience and results Drive team growth through direct involvement in recruitment activities Manage internal stakeholder relationships within your channel through regular training and engagement Work strategically with the leadership team to develop and implement strategies to improve processes, procedures, and productivity • Thu, 15 FebLendi Group
Luxury Customer Advisor - Flagship Sydney CBD » Sydney, NSW - exceptional customer service. What you need: Sales and clienteling experience within a luxury environment Tailoring or MTM... with a strong ethical approach. We're on the hunt for a full time sales associate for the Flagship Sydney, CBD! About the... • Wed, 14 FebRetailworld Resourcing
Service Coordinator- Customer Service » Campbellfield, VIC - growth Salary packaging & corporate benefits programme What you will do Receive customer calls relating to breakdown... and recovery of vehicles Support the customer through the process to a successful conclusion Administrate Assistance cases... • Tue, 13 FebRandstad
IT Systems Administrator » Frenchs Forest, Warringah Area - Direct Group is one of Australia’s leading direct to consumer retailers. It is a trusted provider of products and services to the growing, high spending senior demographic which is often neglected and not effectively reached by traditional retail and e-commerce players. The Group markets and sells in Australia, New Zealand and Asia communicating directly with its customers through online, print, television and digital publishing.The business operates through two divisions Innovations and TVSN and is supported by centralised Finance, Technology, People and Culture. Both divisions offer a broad range of merchandise across apparel, jewellery, homewares, craft, bed linen, electronics, books, entertainment and pets. Products are sourced through well-established international and local supply chains. About the roleOur people are the heart and soul of our business, and due to growth we are looking for an enthusiastic IT Systems Administrators.You will be proactive, forward thinking, excellent planner and communicator to deliver a number of IT projects alongside managing our everyday IT system reliability and security. ResponsibilitiesLevel 2 and 3 infrastructure support, managing system reliability and security through repetitive tasks including health checks, security and application patching, analysis of IT incidents, reports, and system lifecycleImprove processes and technology and keep up to date with the latest global IT security standardsImprove risk, change and quality management, and the creation of designs, systems and procedures Required skills and qualificationsTertiary Qualifications in IT is preferredITIL Certification is an advantage VMWare VSphere (VCP or equivalent) experience is necessaryWorks well with others and cooperates with a Team environmentAbility to communicate effectively at all levels with IT management, stakeholders and end usersExcellent documentation skills, particularly with processes and proceduresStrong problem solving and troubleshooting skillsStrong communication and customer service skillsUnderstanding of Security principles associated with networks, email, operating systems, firewalls, VPN’s, databases, virus management, intrusion, detection, cryptography and e-commerce Experience & Education3 - 5 years experience in a similar role Possess a solid understanding and experience managing core infrastructure and services to support large organisations (Active directory, VMWware, Windows server, Antivirus, Security Systems, Veeam backup and replication, storage systems, Office 365, NetworkingStrong knowledge of Server Operating Systems administration and security toolsStrong knowledge of backup systems and restoring systems and applications In return we offer: GREAT product discounts across the Group On-site café On-site parkingSocial clubDiscount Gym MembershipFree membership to SONDER health and wellbeing for you and your familySupportive leadership and ongoing coachingFantastic culture within a thriving, collaborative organisation who values our people • Tue, 13 FebDirect Group
Sales Assistant » Middle Swan, Swan Area - We are looking for enthusiastic, reliable, and hard-working people to join our team (Full-time position) WA Rugs are recruiting for a friendly and customer service-oriented Sales Person/Retail Sales Associate to work in all 5 of our stores. Responsibilities: Help customers find items they are looking for. Advertise current specials to customers. Ensure that an accurate record of inventory is kept. Requirements: Willing to learn and must be a fast learner. Be honest and Cheerful. Be punctual and responsible. An energetic and cheerful personality. Flexible on the weekdays. (especially weekends) Reasonable fluent English. Able to work under the pressure. Full time/Long-term commitment (38 hours/week) There will be a training period. (time will vary on your performance), If this sounds like you, we would like to hear from you. Please forward your resume to inforwarugs.com.au • Sun, 11 FebWA RUGS
Sales Assistant » Rockingham, Rockingham Area - We are looking for enthusiastic, reliable, and hard-working people to join our team (Full-time position) WA Rugs are recruiting for a friendly and customer service-oriented Sales Person/Retail Sales Associate to work at Rockingham stores. Responsibilities: Help customers find items they are looking for. Advertise current specials to customers. Ensure that an accurate record of the inventory is kept. Maintain store environment. Requirements: Willing to learn and must be a fast learner. Be honest and Cheerful. Be punctual and responsible. An energetic and cheerful personality. Flexible on the weekdays. (especially on weekends). Reasonable fluent English. Able to work under the pressure. There will be a training period. (Time will vary on your performance). Full time/Long-term commitment (38 hours/week) If this sounds like you, we would like to hear from you. Please forward your resume to inforwarugs.com.au • Sun, 11 FebWA RUGS
Customer Service Associate » The Rocks, Sydney - Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. The Customer Service Associate is a full-time position that gives individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies in ISN's products and services. As a member of the ISN Team, candidates will be introduced to the ISNetworld system and ISN's multi-faceted business processes. The position provides a critical link between customers, sales, business development and management. Through ISN's global customer base, you'll get exposure to a variety of countries and cultures. Primary Duties & Responsibilities: Proactively service and support ISNetworld contractor/supplier clients Conduct training on ISN products via phone, web based and face-to-face meetings Participate in the implementation of sales and marketing projects Field incoming calls, handle contractor customer inquiries and troubleshoot problems Assist with CRM and ISNetworld testing Handle client account management functions, including invoicing and collections Education Bachelor's degree from an accredited university and/or equivalent work experience Knowledge and Skills Proficient computer skills in programs including, but not limited to, Word, Excel, PowerPoint, Internet and e-mail applications Demonstrated leadership skills Demonstrated personal initiative Proficient presentation skills Solid analytical and problem solving ability Excellent customer service orientation Desire to assume increasing levels of leadership responsibility Ability to work on multiple tasks simultaneously Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to work well in a fast-paced environment ISN AUS Benefits 100% company-paid supplemental insurance premiums for employees and dependents Employee assistance program 11% superannuation contribution Long-Term & Short-Term Disability Coverage Time Off & Paid Holidays 4 weeks of annual leave per year of service 10 days of personal leave per 12 months 12 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement up to $400 AUD for public transportation Team-building activities and events, including quarterly kick-off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed All benefits are subject to change with notice to the employee Employees must be within a commutable distance to our local office and be willing to come into the office for required trainings, events, team activities, and meetings. • Sun, 11 FebISN Software Corp.
Trade Counter Sales - Building Supplies » Heathridge, Joondalup Area - RETAINED SEARCH/EXCLUSIVE LISTING About our client Our client is a family-owned business with over 30 years of experience supplying plasterboard and building materials to the construction industry. They take pride in their partnerships with premium suppliers and manufacturers, offering the best products and innovative solutions to their customers. Committed to delivering exceptional customer service, they maintain their leadership in the industry. They are seeking a Salesperson to work on their Trade Counter at their Balcatta Trade Centre About the opportunity Your responsibilities will include: Trade counter sales and sales order processing Handling over-the-counter or telephone retail trade sales Providing customer quotes and product support Offering exceptional service to our customers Product quoting and special orders for Trade Customers Contributing to maintaining the store's profile and presentation Managing EFTPOS, cash, and account sales transactions About you We are recruiting for a self-motivated and customer-oriented candidate who ideally possesses the following: Previous trade counter sales experience or similar (desirable) EFTPOS/cash sales experience Strong sales focus with excellent phone manner and computer skills Ability to work effectively under pressure Driver’s license Forklift ticket (desirable, but training can be provided) You must have full working rights to work in Australia as visa sponsorship and relocation are not provided for this role. What’s on offer Join our client's friendly, family-based company and enjoy the following benefits: Salary: $55,000 - $65,000 Super a share of the monthly sales bonus scheme Full product and CRM system training Opportunities for career progression within the company Quarterly staff social functions If you are a motivated individual with a passion for trade counter sales, don't miss out on this exciting opportunity. For a confidential discussion about this role please contact Graham Patullo at 08 6186 1634 KEY WORDS Sales Representative, Retail Sales Associate, Customer Service Representative, Building Materials Sales, Trade Counter Associate, Sales Consultant, Construction Sales, Sales Support, Inside Sales, Retail Support, Sales Specialist, Building Supplies Sales, Customer Sales Associate, Building Products Sales An email confirmation will be sent to you on receipt of your application; it is not necessary to call our office to verify receipt. We handle all applications according to our Privacy Policy - www.11recruitment.com.au/privacy.html • Sat, 10 Feb11 Recruitment
Professional Services Project Manager, Associate » Sydney, NSW - Melbourne, VIC - Description & Requirements The Job: The Professional Services Project Manager, Associate assists in the planning... weekly customer status calls and responds to client requests/questions in a timely manner. Interact and assist members... • Sat, 10 FebEpicor
Customer Service Associate | Longines Edward Street » Brisbane CBD, Brisbane - Customer Service Associate | Longines Edward Street About Longines Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport. The Role We are currently recruiting Customer Service Associate for our beautiful Longines Boutique in Brisbane. Our Customer Service Associate is to be the key customer contact for all after sales services/repairs. This includes liaising with customers in regards to estimation management, the repair process and follow up. Experience within watches is not mandatory as we provide full training but a passion for impeccable customer service and the watch industry will be highly regarded. Responsibilities Client Interaction Excellent communication and customer service skills Ensure that the services are presented in a professional manner Provide first level of technical assistance to client Technical Conduct a detailed diagnostic of the timepiece, in order to determine the corrective intervention Conduct quality control checks for watches returned from the service centre Interacting with clients to ascertain their service needs and propose necessary corrective intervention Operations Perform administrative tasks Engage proactive customer follow up procedures advising clients of delays / updates Conduct weekly stock take Retail Resolve all client queries and provide solutions Be able to sell watches at times when needed Assisting with daily stock counts and yearly stocktake Track own performance statistics Training and Product Knowledge Develop own knowledge base Demonstrate complete knowledge of all product lines Understand watch technology; watch movements, calibres by model, "how they work" and relate knowledge to clients as needed/ requested Skills and Experience Excellent communication and customer service skills A work ethic that understands the importance of going above and beyond to satisfy the clients and exceed their expectations Decisive, firm, courteous, customer oriented and able to handle stress Impeccable time and organizational skills Passion for watches and the Longines brand How to Apply Click APPLY to submit your application. • Fri, 09 FebSwatch Group
Customer Connect Associate » Melbourne, VIC - tailored to their specific situations. Maintaining a high level of customer service while adhering to organisational policy... while prioritising excellent customer service. HOURS: This is a full-time position, working on a rotating roster between the hours... • Fri, 09 FebRandstad$37.78 per hour
Customer Service & Operations Associate | Leading Tech Company | Entry Level » The Rocks, Sydney - Work in a funky team of 10, supporting clients with their requests in this entry level corporate role. Hospitality & retail experience highly regarded Are you a customer-focused individual with a background in retail or hospitality, eager to transition into the dynamic world of corporate services? Our client has been a trailblazer in the technology field for over 20 years with a reputation for an unparalleled work culture, epic diversity & inclusion initiatives and staff perks a mile long. Did I mention the immense career growth opportunities as well? As an Operations Services Consultant, your passion for customer service will be the driving force in delivering exceptional experiences to our clients. If you're ready to leverage your retail or hospitality background to excel in a corporate environment, we want to hear from you Key Responsibilities: Apply your excellent communication skills to online ordering, processing, and tracking of applications. Bring your customer-centric approach to conduct outbound customer service activities, addressing client inquiries and providing support. Utilize your interpersonal skills in liaising with clients and providers via phone and email, ensuring effective communication. Translate your knack for addressing client inquiries and follow-ups promptly and professionally. Leverage your organizational skills to manage order fulfillment and deliver completed results to clients electronically. Showcase your attention to detail through general administrative duties related to client order requirements. Qualifications and Experience: Retail or hospitality background, demonstrating a strong customer service orientation. Proven experience in customer service or a related field is advantageous. What We Offer: A dynamic and collaborative work environment that values diverse perspectives. Opportunities for professional growth and development in the corporate sector. Competitive remuneration and benefits including free breakfasts & lunches, gym memberships and 5 extra days off. APPLY NOW SCR-simon-spalding-1 • Thu, 08 FebUplift Recruitment
Customer Support Specialist » Sydney, NSW - Customer Support Associate Sydney / Hybrid 70k Base + Super + Executive Benefits As a leading global software... has an immediate and exciting opening for a Customer Support Associate to be based in Sydney. The successful Customer Support... • Wed, 07 FebCertus Recruitment$70000 per year
Associate Manager - Field Service, MedSurg & Mako » Australia - . About the role Join us in the role of Associate Manager - Field Service, where you will be at the forefront of leading a team...'s to address customer requirements Maintain quality standards and documentation of service activities for internal and external... • Tue, 06 FebStryker

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