Customer Service Specialist Jobs. Australia

Customer Service Specialist » Melbourne Airport, VIC - . DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist at Melbourne Airport Site.... As a Customer Service Representative, you will play an integral part in liaising with customers and service providers providing... • Mon, 05 Feb • DSV

Customer Service Specialist » Revesby, Bankstown Area - Join our fabulous banking team in Revesby Full time position available Keep taking your career up a notch How will I help? You’ll be the face of St George – working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances – and delivering a tailored solution that clearly offers the most value for them. Along the way, you’ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending. What’s in it for me? We want you to love what you do – and where you do it. You’ll be paid fairly, while being in a great position to grow your career – with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer – and you can even take paid volunteer leave or secondments as well. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. What do I need? With experience in customer service – and a solid track record for meeting sales targets – you’ll see this role as your next opportunity to become a new business expert. You’ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you’ll do all of this as part of a team environment – which you’ll have worked in before. What’s it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. How do I apply? To submit your interest in this position please click the APPLY button. At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisitionwestpac.com.au. Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email talentacquisitionwestpac.com.au • Wed, 06 Mar • St.George Bank

Customer Service Specialist » Perth CBD, Perth - Do you want the flexibility of a hybrid role providing exceptional customer service with all the equipment, structured training and support you need? For our client, customers are at the heart of everything they do. Their mission is to create a connected future so that everyone can thrive, and that’s where you come in As they build their team across Australia, we are looking for passionate Customer Service Specialists who are determined to deliver an exceptional experience to customers. As a Customer Service Specialist , you will join the Consumer Faults Team. Commencing 18th March 2024 , this is a full-time position and successful candidates must have the flexibility to work on a rotating rosterMonday–Sunday, 7.00am – 11.00pm– committing to 1-2 weekends per month. The Role: TheCustomer Service Specialistwill focus on consumer NBN Faults, receiving inbound calls from customers aiming to provide exceptional service and support for NBN-related calls. This may include following a guided workflow and resolving issues during the inbound call or organising for a Service Technician to attend the customer's premises. Ongoing learning and development opportunities throughout the assignment. Key Responsibilities: Assist customers in understanding, using, and resolving issues Fault restoration and basic billing or account enquiries Comply with established practices, procedures, and legislative requirements, including handling customers in vulnerable circumstances Identify when a customer is in distress and take appropriate intervention or escalation measures to ensure the recovery of their experience Take ownership of issues, offering solutions and managing within designated timeframes Availability to meet the operating hours of the business as generated by customer demand Toensure your success, you able able to demonstrate: Previous experience working in a high volume and high functioning environment (call centre experience desirable) Proven ability to determine priorities, co-ordinate resources and make sound business judgements to best achieve the customer and business requirements High levels of empathy / problem solving skills Exposure to CRM experience is highly desirable Successful candidates will need to live within 1-hour from Perth CBD. Whilst it would be ideal if you have worked in a similar position, if you believe you have the above qualities, please APPLY NOW or call Jacqui on 0499 399 447. Previous applicants need not apply. DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustmentsdfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs. J-18808-Ljbffr • Wed, 06 Mar • DFP Recruitment

Customer Service Specialist » Thornbury, Darebin Area - Maid to Clean is a rapidly growing, high-tech, home cleaning company that brings innovative technology and modern culture to the cleaning industry. Maid to Clean is a rapidly growing, high-tech, home cleaning company that brings innovative technology and modern culture to the cleaning industry. Permanent full-time role Hybrid working arrangement - Work 2 days in our Thornbury office and 3 days at home (after 6-8 week training period) Fast paced, dynamic working environment. Do you have excellent communication and customer service skills? Are you able to rapidly respond to inquiries and problem-solve? Do you want a role that can offer a diverse and exciting future? Background Maid to Clean is a rapidly growing, high-tech, home cleaning company that brings innovative technology and a smart booking system to the cleaning industry. We specialize in premium quality cleaning and strive to provide exceptional service to all of our clients. We currently pride ourselves in being Melbourne's highest-rated domestic cleaning company on both Google and Product Review. We are now in need of a new team member who will assist in running the day-to-day operations and customer service of the business. This will involve promptly replying to customers and cleaners with information, problem solving customer and cleaner queries, accurately following our systems/procedures and much more. The role will also require diplomatic complaint resolution - finding win-win solutions to customer complaints in ways that satisfy the customer, the cleaning team involved, and the business. The Role The primary function of the Customer Service and Operations Team is to ensure that all cleaning jobs taking place on the current day run smoothly. The role involves providing exceptional customer service to our cleaning teams and customers, multi-tasking several inquiries at once and problem-solving when things do not go to plan. Promptly acknowledge and action incoming requests via our text messaging system Promptly provide information via phone/email Quickly and efficiently use our computer systems Accurate data entry Problem-solve day-to-day issues Be extremely courteous and professional at all times Follow processes and procedures with a high level of detail Requirements Previous experience working with a service-based provider, or a call centre preferred Excellent verbal and written communication skills Attentive and highly responsive to new requests Must be highly organised and able to multi-task Ability to think analytically and problem solve is essential Efficient computing skills – 60 WPM preferred Dispute Resolution experience preferred Other Information Maid to Clean has been operating for almost 10 years now, however we are still a growing business with a dynamic working environment. We take pride in offering the best employment benefits possible to our staff and continually aim to be an employer of choice. Like all roles with Maid to Clean, there is a high degree of flexibility, including working at home for part of your working week. We are the perfect place for someone who is looking for a long-term opportunity and job stability within a business that offers growth opportunities, and the salary increases that come along with it. We have a great team culture here at Maid to Clean and can't wait to find our newest addition to the team. The job is 5 days per week, with an additional 1 x Saturday per month required on a rotating roster and paid on top of the base salary. Hours can be flexible for the right person. Working from the office 5 days per week for the initial 6-8 week training period. Everyone at Maid to Clean is given the opportunity to develop, grow, progress into new positions, and earn a fantastic salary. The starting salary will be set at between $60,000 - $70,000 Super however will be determined by the candidate's experience. • Tue, 05 Mar • Maid To Clean

Travel Customer Service Specialist » Melbourne, Melbourne Region - If you are searching for your next adventure in your professional life, we may have the perfect business opportunity for you as a work from home Travel Customer Service Specialist. Our Customer Service Specialists are tasked with ensuring their clients' every needs are met when booking personal or business travel, and to make their customers' dream trips and destinations become a reality. You will learn about the inner workings of the cruise, travel and vacation industry, and you could even access exclusive discounts when you make travel plans for yourself. Your primary goal will be to deliver outstanding service to our customers and use your top sales techniques to help them discover incredible vacation opportunities and experiences. You will learn about the hottest destinations, the most amazing resorts and the greatest vacation excursions when working in this position. Job Responsibilities ' Discuss possible vacation options with clients and suggest destinations, transportation methods and lodging possibilities, depending on customer interests. ' Make reservations for clients for air travel, car rentals, train travel, hotel lodging and resort bookings while ensuring the client's preferences for the type of transport or hotel room are met. ' Help customers learn about new destinations, resorts and vacation options by giving details about features, benefits and experiences available to guests. ' Ensure top earning potential by selling various packages that include hotel, car and airline tickets or other combinations to help the company meet quarterly or monthly sales goals. ' Coordinate payment schedules for vacation packages or other trip components with clients and process payments via credit card, check or cash. ' Offer potential customers a comprehensive price quote for any type of destination package, airline ticket or hotel stay. ' Organize itinerary materials for clients by printing out information related to plane tickets, hotel booking confirmations or other necessary paperwork. Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Generous Commissions Daily Training Available Travel Agent Certification Powered by JazzHR • Tue, 05 Mar • Together Again Travel & Events

Travel Customer Service Specialist » Brisbane, Brisbane Region - If you are searching for your next adventure in your professional life, we may have the perfect business opportunity for you as a work from home Travel Customer Service Specialist. Our Customer Service Specialists are tasked with ensuring their clients' every needs are met when booking personal or business travel, and to make their customers' dream trips and destinations become a reality. You will learn about the inner workings of the cruise, travel and vacation industry, and you could even access exclusive discounts when you make travel plans for yourself. Your primary goal will be to deliver outstanding service to our customers and use your top sales techniques to help them discover incredible vacation opportunities and experiences. You will learn about the hottest destinations, the most amazing resorts and the greatest vacation excursions when working in this position. Job Responsibilities ' Discuss possible vacation options with clients and suggest destinations, transportation methods and lodging possibilities, depending on customer interests. ' Make reservations for clients for air travel, car rentals, train travel, hotel lodging and resort bookings while ensuring the client's preferences for the type of transport or hotel room are met. ' Help customers learn about new destinations, resorts and vacation options by giving details about features, benefits and experiences available to guests. ' Ensure top earning potential by selling various packages that include hotel, car and airline tickets or other combinations to help the company meet quarterly or monthly sales goals. ' Coordinate payment schedules for vacation packages or other trip components with clients and process payments via credit card, check or cash. ' Offer potential customers a comprehensive price quote for any type of destination package, airline ticket or hotel stay. ' Organize itinerary materials for clients by printing out information related to plane tickets, hotel booking confirmations or other necessary paperwork. Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Generous Commissions Daily Training Available Travel Agent Certification Powered by JazzHR • Tue, 05 Mar • Together Again Travel & Events

Customer Service Specialist » Maroochydore, Maroochydore Area - About the roleAt Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support. Our Customer Service Specialist role is pivotal to supporting our purpose. Based in our Maroochydore branch, you will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. This sales role is so much more than processing over the counter transactions and inquiries. You'll be challenging yourself every day to generate leads and opportunities, deliver sales and lending results and help our customers meet their financial goals through our great value savings, insurance, and personal lending products. To be considered for this permanent part-time, sales and lending role you will need to show that you enjoy: -Learning new things such as new products, services, and ways of working-Challenging yourself to go above and beyond with each customer conversation-Meeting new people and building connections in your local community-Helping solve problems for customers by matching products and solutions to needs-Getting results that help our customers achieve their financial and lifestyle goals-Protecting customers through strict adherence and compliance to policies and regulations Reward and Benefits At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We're big believers in taking care of our people, because we know that happy employees make for a happy workplace. We want you to make an impact That's why we invest in our team with awesome incentive programs, and a wide range of training and career development opportunities. But that's not all - we also offer a bunch of other perks and benefits, from discounts on financial and insurance products to options for health and wellness, unique leave arrangements, and more. We are big on recognition too. From our Employee Appreciation Day, Values Awards and eCards for both teams and individual’s for living our values. We have Employee Groups that support you to show up and be your true self, every day. Want to learn more about all the cool stuff and support you can get as part of our team? Head over to our careers site to find out, and if you like what you see, why not apply online below and join us A little bit about us Join us at Great Southern Bank and make a difference in the lives of over 380,000 Australians With over 75 years of experience putting our customers first, we're proud to be customer-owned and focused on helping all Australians achieve homeownership. As we continue to grow and invest in technology, products, and people, we're seeking motivated and enthusiastic individuals to join our winning customer team. Our culture is approachable, supportive, and fun, allowing our team members to thrive both at work and at home. • Tue, 05 Mar • Great Southern Bank

Customer Service Specialist » Mascot, Rockdale Area - Customer Service SpecialistYour new companyJoin one of Australia's award-winning customer-owned banks in pursuing their purpose of becoming the financial services provider their customers value the most. Being strongly driven by their values, this leading bank exists for the benefit of its customers and community, not for making profit for the benefit of shareholders. Everything they do is designed with the customer at heart.Your new roleConsider yourself a great listener and communicator with a passion to help people? Then this role is for you As a Customer Service Specialist your main contribution will be to provide valuable telephone assistance to members with their enquiries and to actively promote the products and services of this organisation. Some of your responsibilities will include:Provide quality, professional customer service always ensuring sensitivity, confidentiality and integrity is maintained Educating members about different products and services offered by the organisation and generating quality leadsProvide accurate information and guidance via phone, email and web chat Undertake outbound calling to members and prospects related to products, services and campaign offeringsProvide general clerical support to the Contract Centre as required Actively identify opportunities and cross sell the organisation's products and servicesYour skills and experienceIdeally you will have previous contact centre experience - any banking & financial services sales experience will make you stand outYou pride yourself on your ability to empathise with people and delivering great solutions to themYou are proficient using the office suite and don't shy away from mathematical conceptsYou have the natural ability and desire to help others and are passionate about providing excellent serviceYour benefitsYou will receive thorough training and ongoing support to develop at your own paceYou will join a company that is dedicated to their values, has collaborative teams and is one of the most inspiring environments in the banking industry to work forYou will love working with themYour next stepDoes this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from youSimply click 'Apply' now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on ella.murraygoldenrandstad.com.au or on 0426 686 033. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. • Tue, 05 Mar • Randstad - Banking & Finance

Customer Banking Specialist Relief » Gippsland, VIC - us. See yourself in our team As the Customer Banking Specialist in our Sale Branch, you’ll: Have in-depth conversations with every... WILL BE REQUIRED FOR THIS ROLE. We’re interested in hearing from people who have Proven experience delivering exceptional Customer Service... • Mon, 04 Mar • Commonwealth Bank of Australia

Customer Banking Specialist - Moruya - Mutli Channel Branch » Moruya, NSW - You are passionate about helping customers turn their financial dreams into reality We are a customer and community... focused network of branch colleagues Together we can create brilliant customer experiences that matter Please note... • Mon, 04 Mar • Commonwealth Bank of Australia

Customer Banking Specialist Relief » Colac, VIC - As the Customer Banking Specialist in our Colac Branch, you’ll: Have in-depth conversations with every customer... WILL BE REQUIRED FOR THIS ROLE. We’re interested in hearing from people who have Proven experience delivering exceptional Customer Service... • Mon, 04 Mar • Commonwealth Bank of Australia

Customer Service Specialist » The Rocks, Sydney - Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the integration of bio and forest industries into a new, sustainable and innovation-driven future. We live by our values - trust and be trusted, achieve together, renew with courage. UPM Specialty Papers is looking for a Customer Service Specialist. Location of the position is Sydney. Greetings from your future manager "This position offers a broad perspective to UPM in an exciting and evolving environment. We look forward to having you in our team" What you'll do Accept and place customer orders, assist with all daily customer enquires or direct to sales representatives or technical service areas when applicable. Maintain customer shipping reports and ensure accuracy of all customer orders and invoices. Liaising with Australian and New Zealand customs agents. Providing all required documents for imported goods to meet import legislation Support sales and the distribution channel and manage any customer complaints Resolve customer issues by liaising where necessary with sales and supply chain. Maintain detailed and current knowledge of the company's products and services. Who you are You have vocational education You have minimum 1-3 years of relevant experience You have customer service mindset You have excellent attention to detail and organisational skills You have the ability to effectively work independently and within a team environment This is what we offer for you A meaningful job - We have an inspiring purpose 'We create a future beyond fossils. Our work is impactful and transformative. A caring community - Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. Development opportunities - We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves. Additional information For support with submitting your application, please contact the HR Service Center through careerupm.com LI-DNP • Mon, 04 Mar • UPM-Kymmene Corporation

Customer Service Specialist » The Rocks, Sydney - Customer Service Specialist page is loaded Customer Service Specialist Hae locations Sydney time type Kokoaikainen posted on Julkaistu eilen job requisition id NB6020950 Haluaisitko olla osana kansainvälistä ja kasvavaa yritystä, jossa työskennellään joka päivä kestävämmän huomisen eteen? Jos vastasit kyllä, UPM voisi olla oikea paikka juuri sinulle Olemme edelläkävijöitä uusiutuvien tuotteiden kehityksessä ja mahdollistamme vastuullisten valintojen tekemisen yrityksille sekä kuluttajille. Vastuullisuus näkyy meissä myös työnantajana – tavoitteemme on tarjota mielekäs ja merkityksellinen UPM-kokemus työntekijöillemme globaalisti. Arvomme – luota ja ole luotettava, tuloksia yhdessä ja uudistu rohkeasti – ovat toimintamme perusta. Tule luomaan fossiilisista raaka-aineista riippumatonta tulevaisuutta kanssamme Are you looking to join a dynamic, innovation-driven, international company, building a better future for us all? UPM leads the integration of bio and forest industries into a new, sustainable and innovation-driven future. We live by our values – trust and be trusted, achieve together, renew with courage. UPM Specialty Papers is looking for a Customer Service Specialist . Location of the position is Sydney. Greetings from your future manager “This position offers a broad perspective to UPM in an exciting and evolving environment. We look forward to having you in our team” What you’ll do Accept and place customer orders, assist with all daily customer enquires or direct to sales representatives or technical service areas when applicable. Maintain customer shipping reports and ensure accuracy of all customer orders and invoices. Liaising with Australian and New Zealand customs agents. Providing all required documents for imported goods to meet import legislation Support sales and the distribution channel and manage any customer complaints Resolve customer issues by liaising where necessary with sales and supply chain. Maintain detailed and current knowledge of the company’s products and services. Who you are You have vocational education You have minimum 1-3 years of relevant experience You have customer service mindset You have excellent attention to detail and organisational skills You have the ability to effectively work independently and within a team environment This is what we offer for you A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils. Our work is impactful and transformative. A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves. Additional information For support with submitting your application, please contact the HR Service Center through careerupm.com LI-DNP This is UPM UPMers make an impact on tomorrow See what Sanna, Szymon, Ruiheng Liu, Joaquin, Ryne and Heli tell us about their work. J-18808-Ljbffr • Mon, 04 Mar • UPM

Travel Customer Service Specialist » Australia - for you as a work from home Travel Customer Service Specialist. Our Customer Service Specialists are tasked with ensuring their clients... exclusive discounts when you make travel plans for yourself. Your primary goal will be to deliver outstanding service... • Mon, 04 Mar • Together Again Travel & Events

Travel Customer Service Specialist » Australia - for you as a work from home Travel Customer Service Specialist. Our Customer Service Specialists are tasked with ensuring their clients... exclusive discounts when you make travel plans for yourself. Your primary goal will be to deliver outstanding service... • Sun, 03 Mar • Together Again Travel & Events

Customer Service Specialist » Macquarie Park, Ryde Area - WOW Recruitment are seeking a Customer Service Specialist for our Medical Logistics based client in Macquarie Park. Our client is an industry leader, who have built a fanastic reputation by partnering with medical device companies, hospitals, clinics and other allied healthcare providers to fulfill operating needs in a simple and user-friendly way. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available) $65k SuperMacquarie Park Onsite position Bonus structure in place for achieving KPISImmediate startFree gym membershipFantastic career progression opportunities Medical or Logistics experience is higly advantageousYou will be:Answering up to 30 calls each day Booking and amending orders and communicating changes with involved partiesEnsuring accurate and timely data entry into the operating systemResponding to customer queries Maintaining relationships with carriers and customersProviding general administration and operational supportContributing to the improvement of policies and proceduresSkills required:Permanent Resident of AustraliaMinimum 2 years’ experience in a customer service/call centre roleMedical receptionist / call centre operator… Click here to view more detail / apply for Customer Service Specialist • Sun, 03 Mar • AtlamGroup

Customer Service Specialist » Macquarie Park, Ryde Area - WOW Recruitment are seeking a Customer Service Specialist for our Medical Logistics based client in Macquarie Park . Our client is an industry leader, who have built a fanastic reputation by partnering with medical device companies, hospitals, clinics and other allied healthcare providers to fulfill operating needs in a simple and user-friendly way. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available) $65k Super Macquarie Park Onsite position Bonus structure in place for achieving KPIS Immediate start Free gym membership Fantastic career progression opportunities Medical or Logistics experience is higly advantageous You will be: Answering up to 30 calls each day Booking and amending orders and communicating changes with involved parties Ensuring accurate and timely data entry into the operating system Responding to customer queries Maintaining relationships with carriers and customers Providing general administration and operational support Contributing to the improvement of policies and procedures Skills required: Permanent Resident of Australia Minimum 2 years’ experience in a customer service/call centre role Medical receptionist / call centre operator experience is higly advantageous Logistics experience preferred but not required Strong verbal and written communication skills Ability to handle multiple tasks and effectively prioritise workload Taking ownership of tasks and following them through to completion Benefits: Open, fun office environment Social events once per month Growing business KPI Bonus Career progression across departments Social and supportive environment Free gym membership Birthday leave Does this sound like you? Click APPLY to reach out to Emily today We are currently shortlisting • Sun, 03 Mar • WOW Recruitment

Customer Service Specialist - Suncorp & GIO » Brisbane, QLD - customer service whilst identifying and recommend products to match the lifestyle needs of our customers. The Role Suncorp... for our customers Identify the appropriate insurance policies to meet customer requirements Achieve customer sales and service targets... • Sun, 03 Mar • Suncorp • $62432 per year

Customer Banking Specialist Belmont - 12 month opportunity » Perth, WA - of a collaborative and high-performing culture ' We are seeking a Part time Customer Banking Specialist to join our Belmont team... they need us. See yourself in our team As the Customer Banking Specialist in our Belmont Branch, you’ll: Have in-depth... • Sat, 02 Mar • Commonwealth Bank of Australia

Customer Service Specialist - Suncorp & GIO » Toowoomba, QLD - Insurance team and provide exceptional customer service whilst identifying and recommend products to match the lifestyle needs... Achieve customer sales and service targets set for car and home insurance. What you'll bring... • Sat, 02 Mar • Suncorp • $62432 per year

Customer Service Specialist - Suncorp & GIO » Brisbane, QLD - Insurance team and provide exceptional customer service whilst identifying and recommend products to match the lifestyle needs... Achieve customer sales and service targets set for car and home insurance. What you'll bring... • Sat, 02 Mar • Suncorp • $62432 per year

Customer Success Specialist » Sydney, NSW - service & people skills, then we encourage you to apply! The Role As the Customer Success Specialist, you'll be at the... is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality... • Sat, 02 Mar • Quandoo

Customer Service Specialist » Clayton, Monash Area - An exciting opportunity is available for an experienced Customer Service Specialist to join this multi-national FMCG manufacturer and distributor, based in Clayton. This full-time position will report to the Customer Service Supply Chain Manager and is responsible for tracking inbound and outbound customer enquiries. You will be monitoring orders and coordinating with the appropriate stakeholders to ensure prompt updates of information to the customers. Key Responsibilities: • Providing a high standard of customer service and building meaningful relationships within key accounts • Daily stock dispatch and invoicing, utilising the ERP system to ensure DIFOT is met • Assist Finance team with invoice/non-payment enquires and related credits • Run weekly order status reports and provide up-to-date information to customers on open orders • Identify/communicate any risk to supply • Identify and clear aged stock • Maintain DIFOT (Delivery in Full & On Time) and customer scorecards • Liaising with freight partners to ensure the timely delivery of customer orders • Assist with raising Production purchase orders, stock receipting and 3PL accuracy About You: • Experience in a similar Customer Service/Administrative position is ideal • Ability to take initiative, problem-solve and meet deadlines • Excellent written and verbal communication skills • Have a passion for building relationships with both internal and external stakeholders • A team player that is willing to support the team and work collaboratively Benefits for You: • Become a part of a tight-knit, dynamic and collaborative team • Hybrid working opportunity • Onsite Parking If you have experience in delivering superior customer service in a fast-paced environment and have impeccable accuracy in order entry, then this may be the position for you. We welcome the opportunity to speak with you if you have experience in a similar Customer Service position. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114. • Sat, 02 Mar • Veritas Recruitment Clayton Partnership

Customer Banking Specialist - Bourke » New South Wales - and technology. What will you do? As part of our branch-based customer service team, you will work collaboratively... customer feedback, and take action to correct any service breaks and drive improvement No banking experience required - full... • Sat, 02 Mar • Commonwealth Bank of Australia

Customer Service Specialist - AAMI (Part Time) » Melbourne, VIC - the appropriate insurance policies to meet customer requirements. Achieve customer sales and service targets set for car... through strong customer service and a passion to be your best. Ability to demonstrate compassion and empathy for the customer... • Sat, 02 Mar • Suncorp • $65490 per year

Customer Banking Specialist - Cannington » Perth, WA - for them when they need us. See yourself in our team As the Customer Banking Specialist in our Cannington Branch, you’ll... interested in hearing from people who have Proven experience delivering exceptional Customer Service ideally in Financial... • Fri, 01 Mar • Commonwealth Bank of Australia

Customer Service Specialist » Australia - If you have deep empathy and like to go above and beyond to provide excellent customer service, this might be the role for you Join us to make a positive difference and grow your career with: Ongoing training and professional development opportunities Unparalleled career growth with opportunities at My Integra, our parent company APM or another of our partner brands About the Role My Integra has an exciting opportunity for a Customer Service Specialist to help people with disability live independent and fulfilling lives. In this role, you will: Respond to customer enquires via phone, email, web chat and SMS in a professional, friendly, and timely manner Explain the benefits of Plan Management and NDIS requirements (training provided) Maintain excellent records and notes of all calls, questions, complaints and mailed enquiries for audit purposes Respond to and resolve any queries or challenges faced by the customer Follow call scripting, communication guidelines and policies and procedures where necessary Build sustainable, trusting relationships through open and empathetic communication What’s in it for you at My Integra Supporting people living with disability and their families is important work, and we want to make sure your contribution is recognised and rewarded When you join My Integra, you can expect a range of great benefits to develop you in your career and to look after your wellbeing, including: A flexible, supportive, and friendly team environment Ongoing training, career progression and professional development opportunities An attractive salary Comprehensive Employee Assistance program Paid parental leave with opportunities top up Discounts at major retailers and employee recognition program Why we want you to join My Integra The empathy and care you have for people Your great customer service skills Your excellent verbal, written communication skills Your ability to troubleshoot and problem solve Your ability to work independently and as part of a team Your time management skills and ability to work in a fast-paced environment with multiple deadlines Your great attention to detail You’ll also need to: Have a minimum of two years experience in a customer service role Hold a High School diploma Have a willingness to grow your knowledge and learn about NDIS program rules Prior experience using Salesforce, or a similar CRM is desirable, but not essential Successful applicants will be required to undergo a NDIS Worker Screening Check and will have to provide a current Working with Children Check. Ready to join? Apply today to fast-track your application or call Dennis Utz on 0427 965 632 to find out more. About My Integra, part of the APM Group Since 2016, My Integra has championed empowered living for people with disability, by helping NDIS participants to maximise their plan and access support services. We do this by providing Plan Management and Support Coordination services to people with disability, their families, and carers. With operations across Australia, we offer best-in-class tools and technologies to help tens of thousands of people securely manage their disability budgets. MyIntegra is a NDIS-registered provider with ISO accredited certification for the ‘Provision of Disability Support Services’ (ISO 9001:2015). We deliver our services in alignment with the National Disability Standards and are a proud member of the peak industry body, Disability Intermediaries Australia (DIA). My Integra is a part of the APM Group, a global health and human services provider now enabling better lives for more than 2 million people each year. APM helps people to find employment, improve their health and wellbeing, and participate in their community. When you join My Integra, you get access to opportunities that come with being part of a dynamic and growing global business. Learn more at apm.net.au MyIntegra embraces DIVERSITY and places a high priority on the principles of respect, equity, and diversity. We welcome applications from candidates of diverse backgrounds, Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities. J-18808-Ljbffr • Fri, 01 Mar • Advanced Personnel Management

Customer Service Specialists » Australia - This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. Baxter Integrated Supply Chain which includes our Customer Service teams are driving for results in a climate of safety first and trust, giving empowerment and accountability to our people and living our mission of saving and sustaining lives. At Baxter, we know that people are critical to our success. For this reason, we have a highly supportive culture with focus on developing the careers of our people. The company also promotes an environment to allow autonomy, achievement, collegial support and sharing within a rewarding work environment. There has not been a more exciting time to join Baxter as part of our Customer Service team where you can grow and innovate. We are seeking expression of interest across all levels of experience including Customer Service Representative Senior Customer Service Representatives Customer Service Managers Customer Support Specialists What are we looking for? Strong can-do attitude Relationship management is key Nurturing and growing relationships within our organisation Proven problem-solving skills Have a clear, professional, and informative communication style A passion for helping others This is a varied & diverse role that is key to the success of our business. Shortlisted candidates will need to complete our HireVue video assessment before proceeding to the next round of our recruiting process. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTAbaxter.com and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice . 125571 P O Box 88, One Baxter Drive|Old Toongabbie NSW 2146|Australia J-18808-Ljbffr • Fri, 01 Mar • Baxter Healthcare

Customer Service Specialist » Australia - Epping, Australia | Posted on 08/12/2023 Australian family owned and operated since 1981, we are Criterion Industries We specialise in superior-quality aluminium partitioning systems, sliding systems, doors and hardware accessories, we are consistently designing innovative systems for the commercial and residential building industry. We believe our core values of Energetic, Committed, and United are a recipe for success - and you sure can feel that as soon as you step foot into our office We are on the hunt for our next Customer Service Specialist to join our vibrant and energetic team full-time at our head office in Epping, Melbourne. Joining our Customer Service team onsite, you will work together to manage customer service responsibilities effectively and triage requests, working with key stakeholders to support the delivery of the Sales and Operational targets. As you step into this role, your focus will be to learn and master our product process. Through on-the-job training and mentorship, you will thoroughly understand our products and how our customers use them. Once you have a solid grasp of the product process, you will work closely with an account manager, allowing you to practice small accounts to develop your professional skills. Responsibilities include: Enter customer and business development team orders into the Criterion CRM Field inbound and outbound calls directly from clients and process orders Engage in email communication with clients. Address issues of varying complexity, working with other departments as needed to resolve issues. Requirements Why you'd be perfect as a Customer Service Specialist To thrive in this role, we would love for you to have customer service experience and experience or knowledge in the construction industry. However, our team comprises of all kinds of experience, so even if you feel you dont meet all of the necessary criteria for this position, we still encourage you to apply. This opportunity is a great stepping stone into a sales role as you will become exposed to sales through customer service. We want you to be keen, willing and able, possessing the following attributes: Strong communication: Utilising clear and effective communication with customers - actively listening to understand their needs. Problem-solving and critical thinking: Ability to find solutions to customer problems promptly and efficiently. Adaptability and product knowledge: Ability to adapt to change and know about the product or service provided to assist customers better. Providing value: using your product knowledge, seeing opportunities to provide extra value to our customers in the form of product suggestions to complement their current order. Numeracy: ability to work with numbers, including the use of mathematical formulas, such as basic addition, subtraction, multiplication, division, ratios and percentages. What are we offering you? You will receive an attractive salary circa $60,000 - $70,000 (commensurate with experience) PLUS super PLUS Team based bonuses. We recognise the value of flexibility and therefore offer remote work options from time to time to accommodate to personal matters as they may arise. The core of our business is our people, and we take pride in knowing we have a culture that promotes teamwork, nurtures growth and development, and encourages our people to put forward ideas and thrive with us. How do we do this? Regular celebrations Access to EAP Rewarded team targets Industry-recognised training through Criterion Academy Table tennis competitions Are you up for the challenge? Want to learn more about working for Criterion? Visit us on LinkedIn, Instagram, and check out 'Our People' page on our website We believe you should be supported in becoming the best you can be and have a great time doing it Are you ready to get started with us? We are waiting to hear from you Apply now J-18808-Ljbffr • Fri, 01 Mar • Criterion Industries

Customer Service Specialist » Australia - Better furniture experiences, designed with the World in mind. Customer Support Full-time Hybrid | Alexandria, NSW, AU · We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you Junior · A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required. Combining customer-centric products, a world-class technology and fulfilment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats. At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees We are ambitious. We are curious. We are selfless. We want you to … About the role To provide exceptional service to Koala’s customers ensuring we continually surprise and delight them with every interaction with us across every platform. Our number one priority (after making amazing products) is the customer experience. We are a brand that deeply cares about our customers and we strive to do anything to deliver happiness and satisfaction. Within our team we provide both exceptional inbound Customer Service and also outbound … What you'll be responsible for Query Handling Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences Collaborative Issue Resolution Collaborate with other people or teams to resolve complex customer issues Query Handling (online / live chat) Address and resolve queries, questions, and problems via online platforms to ensure positive customer outcomes and experiences Skills you'll need Writes in a clear and structured format to convey information and ideas effectively to a target audience Service orientation Actively seeks and develops strategies to help key stakeholders Verbal communication Speaks clearly to convey information effectively to a target audience Meet the team Customer Experience Koala To provide exceptional service to Koala’s customers ensuring we continually surprise and delight them with every interaction with us across every platform. Our number one priority (after making amazing products) is the customer experience. We are a brand that deeply cares about our customers and we strive to do anything to deliver happiness and satisfaction. Team values The core values and motivations that drive the team - explore if they resonate with you Team Working style The team’s approach to tasks, collaboration and decision making - see if it aligns with your style Team Applying with Hatch Koala is using Hatch to accept applications for this role. Hatch helps you demonstrate your fit, no matter your background. J-18808-Ljbffr • Fri, 01 Mar • Hatch

Customer Service Specialist » The Rocks, Sydney - Backed by the latest technology and a state of the art automotive reconditioning facility, Carma makes buying pre-loved cars a seamless, hassle free experience. From our reconditioning standards, through to delivery and customer support, our customers are really at the heart of everything we do. About the role; We're looking for driven, passionate self-starters to join our Customer Service team at Carma You'll be on the phone, email and live chat to ensure that customer's have the most seamless experience through their car buying journey with us. No problem will be too big for you - you'll be working out creative solutions with the customer at the heart of everything Responsibilities; Build trust and rapport with customers over the phone and email and try to be one step ahead Exceed KPIs and customer satisfaction targets Think outside the box - you'll never know what the next customer question is and we're looking for people that can be creative in their problem solving Work closely with our sales and delivery team Multitask between our different tech systems and the phone Continuously improve processes and efficiencies, and contribute innovative ideas to the team About You Previous experience in a Customer Service role, ideally with experience on the phone Excellent communication skills both verbal and written Tech savvy, and comfortable learning and navigating new systems Ability to multitask and manage changing priorities Any interest in the automotive industry would be beneficial but not essential Available full time, with flexibility to work shifts outside of normal business hours (this role will include some weekend work) Working at Carma We’re a fast growing business - come and grow your career (in CX or other departments) with us as the business continues to scale We’re an entrepreneurial team, if you have new ideas, we’ll be keen to hear them and put them into action here Brand new offices complete with fresh coffee and games areas for when you need to take a break This is an office based role located in Alexandria, Sydney At Carma, we are committed to enhancing our amazing culture, and ensuring every Carma employee can bring their best self to work We embrace diversity and inclusion, are committed to safe work practices and make sure that we have support for all people to grow and develop with us. When you apply, please let us know of any reasonable adjustments you may need during the interview process. J-18808-Ljbffr • Fri, 01 Mar • Carma

Customer Service Specialist - AAMI (Part Time) » Brisbane, QLD - to meet customer requirements. Achieve customer sales and service targets set for car and home insurance. What you'll... bring To be successful, you will need: To build and develop customer relationships through strong customer service... • Fri, 01 Mar • Suncorp • $65490 per year

Customer Service Specialist - AAMI (Part Time) » Melbourne, VIC - to meet customer requirements. Achieve customer sales and service targets set for car and home insurance. What you'll... bring To be successful, you will need: To build and develop customer relationships through strong customer service... • Fri, 01 Mar • Suncorp • $65490 per year

Customer Service Specialist - AAMI (Full Time) » Melbourne, VIC - the appropriate insurance policies to meet customer requirements. Achieve customer sales and service targets set for car... through strong customer service and a passion to be your best. Ability to demonstrate compassion and empathy for the customer... • Fri, 01 Mar • Suncorp • $65490 per year

Customer Banking Specialist Relief - Cannington » Perth, WA - of a collaborative and high-performing culture We are seeking a Full time Customer Banking Specialist Relief to join our Cannington... from people who have Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail... • Fri, 01 Mar • Commonwealth Bank of Australia

Customer Banking Specialist - Perth » Perth, WA - Customer Banking Specialist in our Perth Branch, you’ll: Have in-depth conversations with every customer about how we can... delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality Excellent communication skills... • Fri, 01 Mar • Commonwealth Bank of Australia

Customer Success Specialist » Sydney, NSW - service & people skills, then we encourage you to apply! The Role As the Customer Success Specialist, you'll be at the... is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality... • Fri, 01 Mar • Quandoo

Customer 1 to 1 Marketing Specialist » Australia - Customer 1 to 1 Marketing Specialist Permanent Role Location Flexible across Sydney, Melbourne, and Brisbane Execute... on best practise customer lifecycle programs. Self-service within 3rd party marketing automation tool like Salesforce, Reponsys... • Fri, 01 Mar • Suncorp

Customer Banking Specialist - Busselton » Perth, WA - Banking Specialist in our Busselton Branch, you’ll: Have in-depth conversations with every customer about how we can support... positively impact our customers’ lives and be there for them when they need us. See yourself in our team As the Customer... • Fri, 01 Mar • Commonwealth Bank of Australia

Customer Relations Specialist » Wyong, NSW - with ING. What you’ll do Service a high volume of customer and Customer Care Specialist calls whilst maintaining excellent... opportunity for a Customer Relations Specialist, who will be helping our customers “Do their thing” by providing vital support... • Thu, 29 Feb • ING

Customer Banking Specialist - Randwick - 30 Hours Per Week » Randwick, NSW - Customer Banking Specialist in our Randwick Branch, you’ll: Have in-depth conversations with every customer about how we can... delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality Excellent communication skills... • Thu, 29 Feb • Commonwealth Bank of Australia

Customer Experience Specialist » Melbourne, VIC - Specialist to join our Customer Experience Centre team based in Southbank, Melbourne If you're a problem-solving detective... including SAP, Salesforce & PCP. Experience in an inbound customer service role (not essential but desirable... • Thu, 29 Feb • Asahi Beverages

Customer Service Specialist (IAM) » Pyrmont, Sydney - Competitive Salary: $65,000 - $70,000 Super Bonus At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200 industry experts, our people, technology, and innovation set us above from the competition. Requirements As a Customer Service Specialist based out of our Pyrmont office, you will be responsible for: Supporting and managing of the day-to-day movement of freight within your portfolio Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience Reviewing and reporting on daily freight movements Resolving enquiries in a way that provides a no better experience Escalating priority issues when required relating to all aspects of your accounts Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers What we're looking for: Tertiary qualification or 2 years experience in Customer Service Strong written and verbal communication, and problem-solving skills Sound computer knowledge including experience with Microsoft Office Suite Resilience, passion and ability to work at pace and under pressure A high level of motivation and energy with a strong focus on achieving outstanding customer experience results Benefits • Strong focus on regular and ongoing professional development training, enhancing skills and career progression • A dynamic and empowering culture, where we challenge each other to do it better • An opportunity to be part of an industry leader • Competitive salary and bonus scheme • Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer • Comprehensive coverage of travel expenses and accommodation provided for annual efm events in Melbourne If this sounds like an opportunity that excites you and you are interested in, apply now • Thu, 29 Feb • efm

Customer Banking Specialist - Albany » Albany, WA - Banking Specialist in our Albany Branch, you’ll: Have in-depth conversations with every customer about how we can support... positively impact our customers’ lives and be there for them when they need us. See yourself in our team As the Customer... • Thu, 29 Feb • Commonwealth Bank of Australia

Customer Banking Specialist Relief - Bryon Bay » New South Wales - to capture customer feedback, and take action to correct any service breaks and drive improvement We’re interested in hearing... customer at the centre of everything you do Can bring your passion for service excellence and, whilst being comfortable... • Thu, 29 Feb • Commonwealth Bank of Australia

Customer Service Specialist » Townsville, Townsville Region - Job description Do you want the flexibility of a hybrid role providing exceptional customer service with all the equipment, structured training and support you need? For our client, customers are at the heart of everything they do. Their mission is to create a connected future so that everyone can thrive, and that’s where you come in As they build their team across Australia, we are looking for passionate Customer Service Specialists who are determined to deliver an exceptional experience to customers. As a Customer Service Specialist, you will join the Consumer Faults Team. Commencing 18th March 2024, this is a full-time position and successful candidates must have the flexibility to work on a rotating roster Monday–Sunday, 7.00am – 11.00pm – committing to 1-2 weekends per month. The Role: The Customer Service Specialist will focus on consumer NBN Faults, receiving inbound calls from customers aiming to provide exceptional service and support for NBN-related calls. This may include following a guided workflow and resolving issues during the inbound call or organising for a Service Technician to attend the customer's premises. Ongoing learning and development opportunities throughout the assignment. Key Responsibilities: Assist customers in understanding, using, and resolving issues Fault restoration and basic billing or account enquiries Comply with established practices, procedures, and legislative requirements, including handling customers in vulnerable circumstances Identify when a customer is in distress and take appropriate intervention or escalation measures to ensure the recovery of their experience Take ownership of issues, offering solutions and managing within designated timeframes Availability to meet the operating hours of the business as generated by customer demand To ensure your success, you able able to demonstrate: Previous experience working in a high volume and high functioning environment (call centre experience desirable) Proven ability to determine priorities, co-ordinate resources and make sound business judgements to best achieve the customer and business requirements High levels of empathy / problem solving skills Exposure to CRM experience is highly desirable Whilst it would be ideal if you have worked in a similar position, if you believe you have the above qualities, please apply now DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustmentsdfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs. • Thu, 29 Feb • DFP Recruitment Services

Customer Service Specialist » Mount Waverley, VIC - Panasonic Australia is searching for a Customer Service Specialist to join our Victorian service team in the... our expanding HVAC customer base in Victoria and Tasmania. This role will be responsible for ensuring our service solution aligns... • Thu, 29 Feb • Panasonic

Senior Customer Service Specialist - Retail » Melbourne, VIC - of, commitment to and alignment with our service values Demonstrated commitment to outstanding customer service and the improvement... Identify customer needs and provide solutions by listening and communicating effectively Partner with the Customer Solutions... • Wed, 28 Feb • Viva Energy

Customer Service Specialist - Retail » Melbourne, VIC - . Inbound Contact (Voice, LiveChat & Emails): The primary role of the Customer Service Specialist is to communicate... Service Specialist is responsible for completing the life cycle of the query by engaging with other stakeholders or colleagues... • Wed, 28 Feb • Viva Energy

Customer Service Specialist » Dudley Park, Mandurah Area - Become part of a proven and successful businessEnter a unique and growing market Australian owned companyJoin a dynamic and supportive team with ongoing career opportunitiesDeliver great Customer Service with a sales focusWork business hours - Monday through FridayStructured training and development program This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader.About PuratapWith over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia.Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive customer service Call Centre in easy to get to Dudley Park. People from all walks of life have become part of our Customer Service team. In order to be successful you will need to enjoy customer service, be confident and well-spoken.About The PositionThe person we are seeking enjoys working in a supportive team environment, will be flexible, able to prioritise and have a positive approach to customer service.You will be responding to inquiries through outbound and inbound calls to existing and new customers. This will be in conjunction with using state of the art customer communication technology, to help facilitate customer communication. You will enjoy promoting our core business which ultimately is the benefits of enjoying unlimited pure clean water. You will receive individual attention and support from our Management Team and the existing team in all aspects of liaising with Puratap customers and providing customer service. The successful applicant will be a person who possesses the following attributes: Takes pride in sharing in our branding messageHas impeccable customer service ethicsDemonstrates good communication skillsConfident when talking to a variety of people on the phoneConfident with electronic correspondence Displays a commitment to the success of the Puratap businessHas a positive and enthusiastic attitudeIs punctual and reliable Has an exceptional record with achieving sales targets (Desirable)Ideally you will have previous experience within a customer service environment. If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer service skills within a successful and growing business then we would like to hear from youApply now • Wed, 28 Feb • Puratap

Customer Service Specialist – Retail » Docklands, Melbourne - Company Description A career with Viva Energy is more than just a job It’s an opportunity to be part of something bigger. The opportunity to join an amazing team committed to supporting our evolving energy needs and helping to build a secure and sustainable energy future.Our energy helps people reach their destinations, fuels industries, support local businesses and communities. We are proud of the role we play in the local economies where we operate and supporting Australia’s energy security.Our future plans will support a transition to sustainable, lower carbon energy solutions. At the heart of our plans is people power. People who want to be part of the change and the solution. People who want to make a difference to ensure our customers, communities, environment and the planet thrive today as well as tomorrow. Will you be part of the energy solution? Job Description This is a key role focused on delivering an exceptional experience to our Consumer base and members of the general public who interact with Viva Energy via various communication channels on a variety of topics.Inbound Contact (Voice, LiveChat & Emails):The primary role of the Customer Service Specialist is to communicate with our consumers via Live Chat; Telephone and Emails to answer their questions and resolve their issues.A large proportion of customer queries can be resolved immediately, however some interactions require follow up and/or investigation. The Customer Service Specialist is responsible for completing the life cycle of the query by engaging with other stakeholders or colleagues to help resolve.As the voice of Viva Energy, you will assist customers by proactively solving their issues through active listening and your understanding of the end to end process for our customer base.You will be responsible for cross selling and up selling where appropriate, such as moving customers from inbound voice calls to our self-serve platforms and advising customers of marketing promotions.Maintain an accurate record of customer information and relevant actions in supporting systems, such as Salesforce (CRM)An important aspect of this role is the ongoing review of current process with the aim to improve to ensure our customers have a positive experience. Your access to customer insights through your conversations (verbal and written) is a critical component of this improvement process.Adhere to all key performance indicators. Qualifications Our promise to you is that we will provide you with a positive employee experience, equip you with the tools and the knowledge you need, be available and approachable and listen to all of your suggestions for improvement, if you make the commitment to speak up if you disagree, be your authentic self, be open, honest, positive and upbeat, and delight our customers with your attitude and solutions.MS Office:PowerPoint: BasicExcel: Basic to IntermediateWord: IntermediateCRM systems (Salesforce preferred): Basic to IntermediateERP systems (JDE preferred): BasicTelephony systems: Basic to IntermediateDemonstrated understanding of, commitment to and alignment with our service valuesDelivered outstanding customer service and the improvement of the customer’s experience.A demonstrated record of role modelling organizational values and appropriate behaviors to create a positive and accountable team culture.Well-developed written, verbal and interpersonal skills and a track record of working collaboratively across an organisation.Ability to use initiative and to problem solve.Strong organizational and time management abilitiesDemonstrated experience in using computerised information systems, applications and online resources.Strong self-management skills including the ability to work autonomously and prioritise own workload and deliverables Additional Information We offer a range of benefits to help you to Grow, Belong and Thrive:Challenging roles and meaningful work to help you grow your careerA leading approach to flexible working.Access to a range of best in class wellness initiatives.Celebrate you with an extra day of leave for your birthday.Generous and flexible parental leave - accrue full time super until your child turns five.A competitive package including performance incentives25% fuel discountWe pay your permanent and total disability and death cover insurance.About Us:At Viva Energy, our purpose is helping people reach their destination. We manufacture, import, blend and deliver energy products through our extensive supply chain network. We are the exclusive Shell licensee in Australia, and supply around a quarter of Australia’s fuel through our network of around 1345 service stations and through our commercial partnerships with some of Australia’s biggest companies.It’s an exciting time to join Viva Energy, as we play our role in providing safe and reliable fuel supply today while preparing for the lower carbon energies of tomorrow. Our goal is to support the world's evolving energy needs and achieve net zero by 2050. Our future plans include a gas terminal and a solar energy farm, projects to support alternative energies such as renewables and hydrogen, and the development of strategic storage to improve fuel supply security.Our Culture:At Viva Energy we aspire to create a great place to work where everyone feels valued and has the opportuntiy to contribute to our success.Achieving WGEA Employer of Choice accreditation and being certified as a Family Inclusive Workplace by Parents at Work in partnership with UNICEF Australia highlight that we are driven by our people.We are open to flexibility options including part-time, job-share and flexibility in start and finish times. We are happy to explore what this could look like for you during the recruitment process.We encourage applicants from diverse backgrounds to apply. Please let us know if you would like to be put in contact with a team member from our diversity pillars – Gender, First Nations Peoples, Pride, Culture, Families and Abilities – as you progress through the recruitment process. • Wed, 28 Feb • Viva Energy Australia

Customer Service Specialist » Mount Waverley, Monash Area - Panasonic Australia is searching for a Customer Service Specialist to join our Victorian service team in the administration of field service activities. This new role is located at our Mount Waverly office and will be tasked with supporting our expanding HVAC customer base in Victoria and Tasmania. This role will be responsible for ensuring our service solution aligns with our customer expectations, and includes tasks such as: General warranty related administration. Timely, professional customer liaison including internal escalation when required. Prioritising critical site requirements and communicating updates to all relevant stakeholders. The administration and coordination of Panasonic’s service partners and our direct field technician(s) The key responsibilities we would trust you with: Maintain healthy, collaborative, and supportive relationships with customers, service partners and all internal stakeholders. Undertake job administration including but not limited to data entry, system updates and correspondence with internal and external customers and end users. To escalate service failures appropriately and ensure extraordinary repairs are reviewed and approved. To arrange and track the changeover of faulty products and returns when required. The allocation and monitoring of service calls through to job completion. The areas of knowledge and expertise that matter most to the role: Professional verbal and written communication skills You will have intermediate computer skills across the Microsoft suite and service CRM platforms. You will come with experience in achieving customer satisfaction objectives. You’ll have strong organizational and time management skills. Strong problem-solving skills and ability to adapt in an ever-changing working environment. You demonstrate a strong work ethic and a self-motivated, positive attitude. Have experience in a service industry with a background in dispatching field staff/technicians (Preferred but not essential) For over 100 years, Panasonic as a global business has been focused on product innovation and improving people’s lives. For Panasonic Australia, our focus is to continue to build on our strong relationships with our partners and continue to strive for a better life and a better world for our customers. Our philosophy is in delivering a diverse range of solutions to homes and businesses. Our employees thrive in a fulfilling workplace with a unique culture that promotes development, sustainability, and wellbeing. What’s on offer: In return for your talent and expertise, we will offer you a competitive salary package, hybrid working options following successful completion of probation, awesome company culture, working with a talented and supportive team which will allow you to grow your skills within a company that rewards performance. So, what are you waiting for? Apply here, set yourself on a path to success • Wed, 28 Feb • Panasonic

Customer Service Specialist » Keysborough, Greater Dandenong - Join our client, a prominent global leader in environmental solutions and services, operating across the Australia and New Zealand (ANZ) region. With a multinational presence spanning over 40 countries worldwide, including operations in Australia and New Zealand, our client specialises in comprehensive water management, waste management, and energy management solutions. Our client is seeking a dynamic Administrative Assistant to join their team. This role encompasses various responsibilities to ensure the smooth functioning of business operations, particularly in support of the sales team. Benefits: Secure a 12-month temp contract with opportunity for permanency Join a prestigious multinational organisation Enhance your experience within administration Competitive salary offered Enjoy a fantastic culture and team environment Training and support provided Key Responsibilities will include : Answering phones through the call line and providing general administrative support Responsibilities include data entry, record keeping, Managing pick-ups, drop-offs, and logistical tasks, particularly for industrial products. Preparation of sales quotes, proposals, and presentations Drafting and contributing to communications Ad-hoc duties as required to support overall business operations. What you’ll need: 1-2 years experience within a call centre or administration environment Excellent phone manner and great communication skills Professional and friendly approach Willingness to learn and a ‘can do’ attitude. High degree of accuracy and attention to detail Please note: You must have full work rights within Australia to be considered for this opportunity. For a confidential discussion about this opportunity, please call Kayla Price on 0432 761 888 or send your application to kpricefuserecruitment.com At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you If you know someone looking for a job, refer them to us and we'll give you $500 if we find them a new role SCR-kayla-price ChooseFuse • Wed, 28 Feb • Fuse Recruitment

Customer Service Specialist - Part Time » Chatswood, NSW - : Primary duty is managing and resolving customer complaints. Responsible for a group of clients. Investigates customer issues... • Wed, 28 Feb • Corteva

Customer Service Officer - Specialist Consulting Suites » Shepparton, VIC - Reference Number: [[id]] Job Title: Customer Service Officer - Specialist Consulting Suites Employment... and Gynaecology clinics). The Customer Service Officers at the Specialist Clinics have a multi-faceted role that include: Front... • Wed, 28 Feb • Goulburn Valley Health

Customer Service Specialist » Bendigo, VIC - Customer Service Specialist - Bendigo (Full-Time and Part-Time Roles Available) Work Hours flexible for the preferred... we’re looking for to join our team Exceptional customer service and communication skills including empathy and conflict... • Tue, 27 Feb • CVGT

Relief Customer Service Specialist » Joondalup, WA - service experience Experience in banking and/or lending is desirable. A passion for building lasting customer relationships... customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven organisation and a bank... • Mon, 26 Feb • Beyond Bank Australia

Customer Service Specialist » Dudley Park, Port Adelaide Area - Become part of a proven and successful business Enter a unique and growing market Australian owned company Join a dynamic and supportive team with ongoing c areer opportunities Deliver great Customer Service with a sales focus Work business hours - Monday through Friday Structured training and development program This is a great opportunity to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. About Puratap With over 20 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia. Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly and supportive customer service Call Centre in easy to get to Dudley Park. People from all walks of life have become part of our Customer Service team. In order to be successful you will need to enjoy customer service, be confident and well-spoken. About The Position The person we are seeking enjoys working in a supportive team environment, will be flexible, able to prioritise and have a positive approach to customer service. You will be responding to inquiries through outbound and inbound calls to existing and new customers. This will be in conjunction with using state of the art customer communication technology, to help facilitate customer communication. You will enjoy promoting our core business which ultimately is the benefits of enjoying unlimited pure clean water. You will receive individual attention and support from our Management Team and the existing team in all aspects of liaising with Puratap customers and providing customer service. The successful applicant will be a person who possesses the following attributes: Takes pride in sharing in our branding message Has impeccable customer service ethics Demonstrates good communication skills Confident when talking to a variety of people on the phone Confident with electronic correspondence Displays a commitment to the success of the Puratap business Has a positive and enthusiastic attitude Is punctual and reliable Has an exceptional record with achieving sales targets (Desirable) Ideally you will have previous experience within a customer service environment. If you are a highly motivated and energetic individual with a good telephone manner, enjoys utilising technology and who would like to develop their customer service skills within a successful and growing business then we would like to hear from you Apply now • Sun, 25 Feb • Puratap Pty Ltd

Customer Service Specialist » Melbourne CBD, Melbourne - Company: Marsh Description: Marsh is seeking candidates for the following position based in the Melbourne, Sydney or Brisbane office: Data Analyst and System Manager What can you expect? Am exciting opportunity has become available to join Marsh's placement team as a Data Analyst and System Manager. This role will work across multiple portfolios within our business to support growth, implement efficiencies and deliver on strategic analytics. You will have a passion for data, supported by your experience with Excel and Power BI. You will enjoy problem solving, working in a collaborative environment, and contributing to the success of our strategy. What is in it for you? Company with a strong Brand and strong results to match Visibility to senior leadership, ability to drive growth and make an impact Culture of internal mobility, collaboration and extraordinary career opportunities Competitive pay and outstanding benefits to help colleagues and their families live better - physically, mentally, and financially Flexible working Employee Resource Groups including Women at Marsh, Marsh Young Professionals, RAP and more, which provide access to leaders, educate on diversity and present relevant volunteer and mentoring opportunities Join a collaborative global team that works closely with all aspects of the business in a role that delivers value to clients, colleagues and shareholders We will count on you to: Manage and maintain training material for the organization, ensuring it is up to date and easily accessible. Utilize SharePoint skills to optimize the organization's internal systems and processes. Perform data analysis using PowerBi to extract insights and provide valuable reports and visualizations. Demonstrate advanced Excel skills to manipulate and analyze large datasets. Effectively communicate findings and insights to stakeholders, including senior management. Provide training and support to employees on system usage and data analysis techniques. Manage relationships with stakeholders, including senior management, to understand their requirements and provide appropriate solutions. We would like you to have: Bachelor's degree in information technology or similar in Maths, Statistics, Information systems of Computer Science; or a minimum 1-3 years in a similar role in a large corporate Financial Services company Proven experience in managing training material and utilizing SharePoint skills. Strong data analysis skills using PowerBi, with the ability to create meaningful reports and visualizations. Advanced proficiency in Excel, including the ability to work with complex formulas and manipulate large datasets. Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to stakeholders. Experience in teaching and training others on system usage and data analysis techniques. Strong stakeholder management skills, particularly with senior management. Previous experience in similar roles such as a marketing consultant or data analyst and system administrator is advantageous. About Marsh: Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment. At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers. Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. • Sun, 25 Feb • Clark Insurance

Customer Service Specialist » Brisbane CBD, Brisbane - Company: Marsh Description: Marsh is seeking candidates for the following position based in the Melbourne, Sydney or Brisbane office: Data Analyst and System Manager What can you expect? Am exciting opportunity has become available to join Marsh's placement team as a Data Analyst and System Manager. This role will work across multiple portfolios within our business to support growth, implement efficiencies and deliver on strategic analytics. You will have a passion for data, supported by your experience with Excel and Power BI. You will enjoy problem solving, working in a collaborative environment, and contributing to the success of our strategy. What is in it for you? Company with a strong Brand and strong results to match Visibility to senior leadership, ability to drive growth and make an impact Culture of internal mobility, collaboration and extraordinary career opportunities Competitive pay and outstanding benefits to help colleagues and their families live better - physically, mentally, and financially Flexible working Employee Resource Groups including Women at Marsh, Marsh Young Professionals, RAP and more, which provide access to leaders, educate on diversity and present relevant volunteer and mentoring opportunities Join a collaborative global team that works closely with all aspects of the business in a role that delivers value to clients, colleagues and shareholders We will count on you to: Manage and maintain training material for the organization, ensuring it is up to date and easily accessible. Utilize SharePoint skills to optimize the organization's internal systems and processes. Perform data analysis using PowerBi to extract insights and provide valuable reports and visualizations. Demonstrate advanced Excel skills to manipulate and analyze large datasets. Effectively communicate findings and insights to stakeholders, including senior management. Provide training and support to employees on system usage and data analysis techniques. Manage relationships with stakeholders, including senior management, to understand their requirements and provide appropriate solutions. We would like you to have: Bachelor's degree in information technology or similar in Maths, Statistics, Information systems of Computer Science; or a minimum 1-3 years in a similar role in a large corporate Financial Services company Proven experience in managing training material and utilizing SharePoint skills. Strong data analysis skills using PowerBi, with the ability to create meaningful reports and visualizations. Advanced proficiency in Excel, including the ability to work with complex formulas and manipulate large datasets. Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to stakeholders. Experience in teaching and training others on system usage and data analysis techniques. Strong stakeholder management skills, particularly with senior management. Previous experience in similar roles such as a marketing consultant or data analyst and system administrator is advantageous. About Marsh: Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment. At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers. Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. • Sun, 25 Feb • Clark Insurance

Customer Service Specialist » The Rocks, Sydney - Company: Marsh Description: Marsh is seeking candidates for the following position based in the Melbourne, Sydney or Brisbane office: Data Analyst and System Manager What can you expect? Am exciting opportunity has become available to join Marsh's placement team as a Data Analyst and System Manager. This role will work across multiple portfolios within our business to support growth, implement efficiencies and deliver on strategic analytics. You will have a passion for data, supported by your experience with Excel and Power BI. You will enjoy problem solving, working in a collaborative environment, and contributing to the success of our strategy. What is in it for you? Company with a strong Brand and strong results to match Visibility to senior leadership, ability to drive growth and make an impact Culture of internal mobility, collaboration and extraordinary career opportunities Competitive pay and outstanding benefits to help colleagues and their families live better - physically, mentally, and financially Flexible working Employee Resource Groups including Women at Marsh, Marsh Young Professionals, RAP and more, which provide access to leaders, educate on diversity and present relevant volunteer and mentoring opportunities Join a collaborative global team that works closely with all aspects of the business in a role that delivers value to clients, colleagues and shareholders We will count on you to: Manage and maintain training material for the organization, ensuring it is up to date and easily accessible. Utilize SharePoint skills to optimize the organization's internal systems and processes. Perform data analysis using PowerBi to extract insights and provide valuable reports and visualizations. Demonstrate advanced Excel skills to manipulate and analyze large datasets. Effectively communicate findings and insights to stakeholders, including senior management. Provide training and support to employees on system usage and data analysis techniques. Manage relationships with stakeholders, including senior management, to understand their requirements and provide appropriate solutions. We would like you to have: Bachelor's degree in information technology or similar in Maths, Statistics, Information systems of Computer Science; or a minimum 1-3 years in a similar role in a large corporate Financial Services company Proven experience in managing training material and utilizing SharePoint skills. Strong data analysis skills using PowerBi, with the ability to create meaningful reports and visualizations. Advanced proficiency in Excel, including the ability to work with complex formulas and manipulate large datasets. Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to stakeholders. Experience in teaching and training others on system usage and data analysis techniques. Strong stakeholder management skills, particularly with senior management. Previous experience in similar roles such as a marketing consultant or data analyst and system administrator is advantageous. About Marsh: Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment. At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers. Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. • Sun, 25 Feb • Clark Insurance

Customer Service Specialist » Macquarie Park, Ryde Area - WOW Recruitment are seeking a Customer Service Specialist for our Medical Logistics based client in Macquarie Park . Our client is an industry leader, who have built a fanastic reputation by partnering with medical device companies, hospitals, clinics and other allied healthcare providers to fulfill operating needs in a simple and user-friendly way. This role is an onsite position with the working hours on a rotating roster once fully trained. (day shifts and afternoon shifts available) $65k Super Macquarie Park Onsite position Bonus structure in place for achieving KPIS Immediate start Free gym membership Fantastic career progression opportunities You will be: Answering upto 30 calls each day Booking and amending orders and communicating changes with involved parties Ensuring accurate and timely data entry into the operating system Responding to customer queries Maintaining relationships with carriers and customers Providing general administration and operational support Contributing to the improvement of policies and procedures Skills required: Permanent Resident of Australia Minimum 2 years’ experience in a customer service/call centre role Medical receptionist / call centre operator experience is higly advantageous Logistics experience preferred but not required Strong verbal and written communication skills Ability to handle multiple tasks and effectively prioritise workload Taking ownership of tasks and following them through to completion Benefits: Open, fun office environment Social events once per month Growing business KPI Bonus Career progression across departments Social and supportive environment Free gym membership Birthday leave Does this sound like you? Click APPLY to reach out to Emily today We are currently shortlisting • Sun, 25 Feb • WOW Recruitment

Customer Service Specialist » Melbourne CBD, Melbourne - Marsh is seeking candidates for the following position based in the Melbourne, Sydney or Brisbane office: Data Analyst and System Manager What can you expect? Am exciting opportunity has become available to join Marsh's placement team as a Data Analyst and System Manager. This role will work across multiple portfolios within our business to support growth, implement efficiencies and deliver on strategic analytics. You will have a passion for data, supported by your experience with Excel and Power BI. You will enjoy problem solving, working in a collaborative environment, and contributing to the success of our strategy. What is in it for you? Company with a strong Brand and strong results to match Visibility to senior leadership, ability to drive growth and make an impact Culture of internal mobility, collaboration and extraordinary career opportunities Competitive pay and outstanding benefits to help colleagues and their families live better - physically, mentally, and financially Flexible working Employee Resource Groups including Women at Marsh, Marsh Young Professionals, RAP and more, which provide access to leaders, educate on diversity and present relevant volunteer and mentoring opportunities Join a collaborative global team that works closely with all aspects of the business in a role that delivers value to clients, colleagues and shareholders We will count on you to: Manage and maintain training material for the organization, ensuring it is up to date and easily accessible. Utilize SharePoint skills to optimize the organization's internal systems and processes. Perform data analysis using PowerBi to extract insights and provide valuable reports and visualizations. Demonstrate advanced Excel skills to manipulate and analyze large datasets. Effectively communicate findings and insights to stakeholders, including senior management. Provide training and support to employees on system usage and data analysis techniques. Manage relationships with stakeholders, including senior management, to understand their requirements and provide appropriate solutions. We would like you to have: Bachelor's degree in information technology or similar in Maths, Statistics, Information systems of Computer Science; or a minimum 1-3 years in a similar role in a large corporate Financial Services company Proven experience in managing training material and utilizing SharePoint skills. Strong data analysis skills using PowerBi, with the ability to create meaningful reports and visualizations. Advanced proficiency in Excel, including the ability to work with complex formulas and manipulate large datasets. Excellent communication skills, both written and verbal, with the ability to effectively convey complex information to stakeholders. Experience in teaching and training others on system usage and data analysis techniques. Strong stakeholder management skills, particularly with senior management. Previous experience in similar roles such as a marketing consultant or data analyst and system administrator is advantageous. About Marsh: Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete Criminal Record check prior to commencement of employment. At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search "Marsh" under endorsed employers. Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. • Sat, 24 Feb • Marsh & McLennan Companies, Inc.

Customer Service Specialist » Chatswood West, Willoughby Area - We support you to grow your career, diverse and inclusive team Together we can create brilliant customer experiences that matter We have an exciting opportunity for Customer Service Specialist who will be responsible for providing high-quality administrative and customer service support to participants, employers and Asuria staff. Why Asuria? Achieve your dreams by helping others achieve theirs. At Asuria, you can make a real difference by working with people to find long-term employment. A difference that means many people will gain meaningful employment through your mentoring and your advice. We support you Working at Asuria is more than a job, it is a career. A career where you can reach the best version of yourself and achieve your full potential. Asuria will support you every step of the way. We will provide all the resources, learning and development and leadership guidance you will need to further your career or to enter this exciting industry. Be part of a company that beats to an enterprising heart At Asuria, our people are at the very heart of everything we do and deliver. To be an Asurian, you must be able to balance empathy, dignity, and respect in your daily work with a drive to ensure we achieve positive business outcomes About the Role The Customer Service Specialist will have a customer first mindset and embrace a culture of continuous improvement and agility as the team works towards providing a sector leading customer experience. Provide first class service to customers on the national customer service line and other customer contact channels. Provide market leading professional support to all employers, partners and stakeholders Professional resolves customer complaints in line with the feedback and complaints resolution process. Action enquiries and tickets received through our CRM. The rewards of being an Asurian Youth Mentor: Competitive salary 3 days bonus leave per year Up to 15 weeks Paid Parental Leave Non-primary carer paid leave Genuine work-life balance Smart phone provided Access to Employee Assistance Program providing counselling services across a wide range of work and life categories such as career, family, financial and health assistance. Learning & Development opportunities and direct support to achieving a Cert IV/ Diploma qualification in a relevant discipline. Do you have what it takes to become an Asurian Customer Service Specialist? High level verbal and written communication skills Employment services industry experience. Desired not essential Minimum 2 years of work experience in Customer Service Proven experience in a range of areas ideal including sales, customer service, finance, marketing, recruitment and/or management delivery Certificate level (or above) in Business Administration or employment services, desired not essential How to Apply Take the first step to this important role in providing jobs for others. If you match the criteria above, we want to hear from you Simply complete the application process by clicking the ' Apply 'Now' button. Only shortlisted candidates will be contacted A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position and successful applicants must have (or create) a myGovID account. Asuria is an EEO employer that welcomes applications from people who have a disability, are LGBTIQA, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent. Asuria is a Child Safe Organisation committed to child safety and wellbeing. Video • Fri, 23 Feb • Asuria

Customer Service Specialist » Parramatta, Parramatta Area - Customer Service Specialist - Parramatta Open to Full time Candidates Must be an Australian Citizen or Permanent Residency Start ASAP Your new company Join this established organisation based in Parramatta who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it their mission to provide the best outcomes for their customers. People love coming to work with them as they do really value their employees. Your new role As a customer service specialist you will deliver high quality customer service and play a key role in supporting their customers in a critical time of their lives. Some of your responsibilities will include: Managing your own portfolio of accounts Establish and make contact with customers Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records. Investigative searches, bring out your inner private investigator Skip trace to locate and contact customers Your skills and experience Ideally you have customer service experience (retail, hospitality or call centre) Prior claims, hardships or collections, this would make you stand out Ability to work in a high-volume call centre environment Results driven and motivated to achieve targets and succeed. Excellent verbal and written communication skills are second nature to you. Prior claims, hardships or collections, this would make you stand out Display resilience and assertiveness. Inquisitive and enjoys problem-solving, building rapport and negotiating Go Getter attitude Your benefits Ability to earn uncapped monthly bonus’ No weekend work required Full Time Mon-Fri between 8:30-5pm. You will receive thorough paid onboarding training. An organisation that is invested in the growth and development of their people and offers great opportunities for career progression. Supportive managers and a diverse and inclusive environment where you can be yourself and feel valued within the workplace. You will love working with them Your next step Does this sound like the right role for you? Then apply now Alternatively, please feel free to contact Ella Murray Golden - Consultant on ella.murraygoldenrandstad.com.au or 0426 686 033 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. • Thu, 22 Feb • Randstad

Customer Sales and Service Specialist » Australia - Employment Type Casual Closing Date 19 Mar 2024 11:59pm Job Title Customer Sales and Service Specialist..., respect and humour. Experience in: Sales and customer service, contact centre or retail store, or telemarketing... • Wed, 21 Feb • Telstra

Relief Customer Service Specialist » Perth, Perth Region - Permanent full time opportunity 75 hours per fortnight Based North of River With branches across the nation and employing more than 700 staff, Beyond Bank Australia is one of Australia's largest customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven organisation and a bank that was recently awarded 1 in Australia by Forbes in the World’s best banks 2022? Why work for Beyond Bank? A flexible, inclusive and diverse environment Opportunities for professional growth Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services 3 paid Work Life Balance days per annum 2 paid Community Volunteer days per annum 6 paid branch flexi days per annum Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program. The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives. Job Description We currently have part time opportunity to join our Joondalup branch. Reporting to the Branch Manager, you will operate in a collaborative environment, delivering a distinctive customer experience. About the role: Possess a team player attitude and perform general branch duties as part of your role. Provide a local customer owned banking experience to new and existing customers. Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills Manage general enquiries and provide sound advice and information to our customers. Contribute to a high achieving team environment with your commitment to success and strong work ethic. Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long-term needs and aspirations. Desired Skills and Experience About you: Extensive customer service experience Experience in banking and/or lending is desirable. A passion for building lasting customer relationships and serving the local community. The ability to work cohesively as part of a collaborative team. Excellent problem solving and analytical skills. As a values-driven and preferred employer, we work for and with our people to grow your career. If you are passionate about people and want to make a difference, we want to hear from you This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. As a certified B Corp we are using our business as a force for good. Applications close COB 06/03/2024 As a values-driven and preferred employer, we work for and with our people to grow your career. If you are passionate about people and want to make a difference, we want to hear from you For more information, please visit beyondbank.com.au Please be aware the next step in the process may include a phone screen, video interview, virtual or face to face interview, psychometric testing and all relevant background checking . Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit Licence 237 856. • Wed, 21 Feb • Beyond Bank

Customer Service Specialist » Melbourne, VIC - Company: Marsh Description: Marsh is seeking candidates for the following position based in the Melbourne, Sydney or Brisbane office: Data Analyst and System Manager What can you expect? Am exciting opportunity has become availabl... • Wed, 21 Feb • Marsh McLennan

Customer Service Specialist » Parramatta, NSW - Customer Service Specialist - Parramatta Open to Full time Candidates Must be an Australian Citizen or Permanent... As a customer service specialist you will deliver high quality customer service and play a key role in supporting their customers in... • Wed, 21 Feb • Randstad

Relief Customer Service Specialist » Perth, WA - . Desired Skills and Experience About you: Extensive customer service experience Experience in banking and/or lending... customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven organisation and a bank... • Wed, 21 Feb • Beyond Bank Australia

Customer Service Specialist - SA Southern Branch network » Adelaide, SA - . Desired Skills and Experience About you: Extensive customer service experience A passion for building lasting customer... customer-owned banks and a B Corp accredited bank. Interested in joining a purpose driven-organisation and a bank... • Wed, 21 Feb • Beyond Bank Australia

Customer Services Specialist » Hawthorn East, Boroondara Area - Would you like to work in an organisation that encourages and supports you to be your best? At CFS you'll join an organisation that is so much more than striving to give our customers financial freedom in retirement. It's at the heart of what we do and that's why we are committed to developing a culture of expert and passionate people. Your Team As a Customer Service Representative, you'll have the chance to positively impact our members' lives and enhance the experience for our customers, which include financial advisers and employers distributing our products. Our Contact Centre, consisting of 130 dedicated employees, are committed to realising our vision of becoming Australia's first choice for retirement and investment savings. This role encompasses four tiers, offering you the opportunity for continuous personal growth and upskilling as you progress through the Contact Centre, contributing to your professional development. At CFS, we believe work life balance means something different for everyone, this role is based in our Hawthorn Office office 2 days per week for the first 4 months with greater flexibility on offer thereafter to suit your lifestyle goals. Please note, these positions will be commencing on 15th of April 2024. Interviews will take place on 19th and 29th of March 2024 in our Hawthorn Office. Your ResponsibilitiesBe the primary point of contact, delivering exceptional customer service and empathy to inbound calls from our customers addressing enquiries about superannuation, investments, and pensions.Simplify intricate information for our members in a manner that's easy for them to comprehend.Skillfully utilise our knowledge library and website to source vital information.Swiftly identify and elevate issues for comprehensive investigation and resolution.Embrace a drive to achieve key performance indicators while remaining open to coaching and feedback, fostering continuous improvement and growth. Your Capability and Experience A passion for providing exceptional customer service with a special focus on empathyExperience in Retail, Hospitality and Contact Centre's are desired but not necessaryYou thrive in fast-paced, results-orientated environments, finding fulfillment in such settingsPossess excellent communication and active listening skills, ensuring a seamless and professional exchange with customersEnjoy learning about new systems and demystifying complex information. What to Expect At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to: Access to CFS Employer SuperLife Leave - 3 days per annumAccess to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.Access to Corporate rates with BUPA Health InsuranceConfidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeingCFS Culture At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality, and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. Apply today and join us in helping Australians to achieve their financial freedom Please note, CFS requires all candidates to have full work rights in Australia. Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role. • Wed, 21 Feb • Colonial First State Investments Limited

Customer Service Specialist » West Leederville, Cambridge Area - Permanent Part-time opportunity 60 hours per fortnight Based in West Leederville With branches across the nation and employing more than 700 staff, Beyond Bank Australia is one of Australia's largest customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven organisation and a bank that was recently awarded 1 in Australia by Forbes in the World’s best banks 2022? Why work for Beyond Bank? A flexible, inclusive and diverse environment Opportunities for professional growth Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services 3 paid Work Life Balance days per annum 2 paid Community Volunteer days per annum 6 paid branch flexi days per annum Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program. The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives. We currently have part time opportunity to join our West Leederville branch. Reporting to the Branch Manager, you will operate in a collaborative environment, delivering a distinctive customer experience. Job Description We currently have part time opportunity to join our West Leederville branch. Reporting to the Branch Manager, you will operate in a collaborative environment, delivering a distinctive customer experience. About the role: Possess a team player attitude and perform general branch duties as part of your role. Provide a local customer owned banking experience to new and existing customers. Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills Manage general enquiries and provide sound advice and information to our customers. Contribute to a high achieving team environment with your commitment to success and strong work ethic. Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long-term needs and aspirations. Desired Skills and Experience About you: Extensive customer service experience Experience in banking and/or lending is desirable. A passion for building lasting customer relationships and serving the local community. The ability to work cohesively as part of a collaborative team. Excellent problem solving and analytical skills. This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. As a certified B Corp we are using our business as a force for good. Applications close COB 05/03/2024 For more information, please visit beyondbank.com.au Please be aware the next step in the process may include a phone screen, video interview, virtual or face to face interview, psychometric testing and all relevant background checking . Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit Licence 237 856. • Tue, 20 Feb • Beyond Bank

Customer Service Specialist » West Leederville, WA - service experience Experience in banking and/or lending is desirable. A passion for building lasting customer relationships... customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven organisation and a bank... • Tue, 20 Feb • Beyond Bank Australia

Customer Service Specialist - Platforms » North Sydney, North Sydney Area - A new adventure awaits… At Zurich we’re on a journey to lighting the way to a brighter future… a brighter future for you – focused on your career, your wellbeing, and your community – as well as our customers and the planet. We take pride in uniting our people within an energized culture that empowers everyone to focus on what matters most to our customers and each other. This is an exciting time to be at Zurich as we empower our people to fuel innovation and collaborate across diverse teams. At Zurich we encourage everyone to be curious, courageous, and responsible as we seek out new opportunities to delight our customers. We know we can achieve great things when we put our mind to it. About the business Zurich Australia is a leading Life and General Insurer in Australia, participating in both retail and corporate markets, providing insurance solutions to customers directly as well as through advisers, brokers, and trusted partners. Let’s create a brighter future together, let’s make a difference Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future. As the Customer Service Specialist for platforms in our General Insurance business, you will support our intermediary partners and internal staff throughout Australia and New Zealand, to effectively use our electronic delivery systems. You will do this by troubleshooting issues and delivering solutions, maintaining intermediary accounts, facilitating market facing discussions/training and assisting with the smooth transition of new products onto various platforms. Important to your success – let’s grow together Customer service experience, with the ability to identify customer needs and drive solutions. Insurance experience, advantageous. Ability to develop and maintain effective internal and external relationships. High-level of proficiency with technology. Ability to prioritise, be proactive and self-motivated. Belong. Zurich is here to support you There are many reasons why Zurich is the right choice for you, but here are just a few – grow, and thrive in your career (we support and encourage it); work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; access programs to stay healthy and feel healthier; FlexworkZurich; become an activist in your community with the support of Z Zurich Foundation; award winning training programs; state-of-the-art Green Star rated office in North Sydney; we plant a tree for every new employee – one of many local initiatives driving our contribution to ambitious global sustainability targets. We could go on, but the main point is that Zurich is a place that you can truly belong and thrive Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application. So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure • Tue, 20 Feb • Zurich

Customer Service Specialist » Adelaide, Adelaide Region - Customer Service Specialist / Member Services Specialist - Club Marine | Adelaide, SA Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz, you are a part of a strong global insurer, helping to protect over 3 million Australians. You'll have opportunities to grow and drive your career your way and you'll get the support you need to have an enriching career. We are currently seeking an energetic and passionate person to join Club Marine as a Member Services Specialist. Working in a team of Member Service Specialists, you will be part of a supportive team pursuing excellence in service delivery. Along the way, you will develop a great knowledge of boats and build underwriting skills for a great career in insurance. The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you'll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members, and our boating community. You'll be responsible for: Assisting with all manner of Member & Partner enquiries to fulfill the insurance lifecycle, including providing quotes, renewals & policy alterations. Inbound calls & correspondence portfolio About you : Experience in Customer Service is essential. Proven strong verbal and written communication skills. Proven problem-solving ability and a keen eye for detail. Proactive time management skills Sound computer skills General knowledge of Boats will be highly regarded. What's on offer? The role offers a hybrid working arrangement with a balanced working roster. Applicants must be available 8am to 8pm Monday to Friday and willing to work the occasional Saturday. At Allianz we value high performance. You can expect to be recognised for your commitment and rewarded for high performance with excellent employee benefits, and opportunities for ongoing career development. A competitive remuneration package including an excellent employee benefits and discounts program awaits the successful applicant, as does a supportive culture and leadership team. A supported learning, development and career planning pathway also await you. Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes. A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work. Access on-demand learning resources and programs, to support you in taking control of your career development. About Us Club Marine Insurance is proud to be a supporter of Australian boaters. As Australia's largest provider of boat insurance, we're also proud to say that we've been protecting the insurance needs of Australian boaters for more than 50 years. We're not just for the boating community, we're actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups and encourage our team to get involved. At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to allianz.com.au for a confidential conversation. Join us. Let's care for tomorrow. www.allianz.com.au/careers LI-ALLIANZAU LI-Remote LI-Hybrid LI-Onsite • Mon, 19 Feb • Allianz

Customer Service Specialist » Sydney, Sydney Region - Permanent Full time opportunity 75 hours per fortnight Based in Glendale With branches across the nation and employing more than 700 staff, Beyond Bank Australia is one of Australia's largest customer-owned banks and the first B Corp accredited bank. Interested in joining a purpose driven-organisation and a bank that was recently awarded 1 in Australia by Forbes in the World’s best banks 2022? Why work for Beyond Bank? A flexible, inclusive and diverse environment Opportunities for professional growth Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services 3 paid Work Life Balance days per annum 2 paid Community Volunteer days per annum Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program. The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives. Job Description We currently have a full time opportunity to join our Glendale branch. Reporting to the Senior Relationship Manager, you will operate in a collaborative environment, delivering a distinctive customer experience. About the role: Possess a team player attitude and perform general branch duties as part of your role Provide a local customer owned banking experience to new and existing customers Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills Manage general enquiries and provide sound advice and information to our customers Contribute to a high achieving team environment with your commitment to success and strong work ethic Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long term needs and aspirations. Desired Skills and Experience About you: Extensive customer service experience Experience in lending is desirable A passion for building lasting customer relationships and serving the local community The ability to work cohesively as part of a collaborative team Excellent problem solving and analytical skills This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. As a certified B Corp we are using our business as a force for good. Applications close COB 01/03/2024 For more information, please visit beyondbank.com.au Please be aware the next step in the process may include a phone screen, video interview, virtual or face to face interview, psychometric testing and all relevant background checking . • Fri, 16 Feb • Beyond Bank

Senior Customer Service Technical Specialist » Macquarie Park, NSW - and consultants using in-depth knowledge of technical customer service Solve complex technical problems; exercise judgment based... customer service or implementation role In-depth knowledge of, or experience with cloud computing platforms such as Azure... • Fri, 16 Feb • Wolters Kluwer

Customer Service Specialist » Maryborough, Central Goldfields - Do you want the flexibility to work from home providing exceptional customer service with all the equipment, training and support you need? For our client, customers are at the heart of everything they do. Their mission is to create a connected future so that everyone can thrive, and that’s where you come in As they build their team across Australia, we are looking for passionate Customer Service Specialists who are determined to deliver an exceptional experience to customers. As a Customer Service Specialist, you will join the Consumer Faults Team. Commencing 26th February 2024, this is a full-time position and successful candidates must have the flexibility to work on a rotating roster Monday–Sunday, 7.00am – 11.00pm – committing to 1-2 weekends per month. The Role: The Customer Service Specialist will focus on advocating for vulnerable customers and handling various enquiry types, including activities related to Priority Assist faults and services. The Specialist will receive inbound calls from customers, aiming to provide service and support for fault-related calls. This may include following a guided workflow and resolving issues during the inbound call or organising for a Telstra technician to attend the customer's premises.Key Responsibilities:Assist customers in understanding, using, and resolving issuesFault restoration and basic billing or account enquiriesComply with established practices, procedures, and legislative requirements, including handling customers in vulnerable circumstancesIdentify when a customer is in distress and take appropriate intervention or escalation measures to ensure the recovery of their experienceTake ownership of issues, offering solutions and managing within designated timeframesAvailability to meet the operating hours of the business as generated by customer demand To ensure your success, you able able to demonstrate: Previous experience working in a high volume and high functioning environment (call centre experience desirable)Proven ability to determine priorities, co-ordinate resources and make sound business judgements to best achieve the customer and business requirementsHigh levels of empathy / problem solving skillsExposure to CRM experience is highly desirableWhilst it would be ideal if you have worked in a similar position, if you believe you have the above qualities, please apply now or contact the team on 0499 399 447. DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustmentsdfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs. • Thu, 15 Feb • DFP Recruitment

Customer Service Specialist » Sydney, Sydney Region - This role is for HomeMade - a related entity of Mable HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support people in achieving their goals whilst living at home. Leveraging on our technology platform, we are an approved provider that specialise in self-management. We partner with our customers to create unique support plans that meet their needs and optimise their funds, making the most out of their Home Care Package (HCP). Our approach is simple and keeps people in control of their package, funding, and support. To find out more, click here. An exciting opportunity exists to join our team as a Customer Service Specialist helping people live the life they want. Reporting directly to the Support Team Lead you will be working closely with our Support Partners to deliver a personal, friendly, high-quality service experience as our customers go through all stages of the HomeMade journey. This remote role can be based from NSW or QLD Metropolitan. Day to day will see you Supporting HomeMade customers through proactive and reactive communications via multiple channels, including inbound and outbound calls and email Work closely with the Support Partners to sign up, onboard, and deliver ongoing support to Homemade customers. Provide high-quality customer support, guidance, and training to customers to help self-manage their Homecare Package and achieve their goals Daily management of customer account documentation, including updating customer profiles and account Recognise unhappy customers and work towards a resolution or escalate where required Engage in regular workshops and team meetings to evaluate current processes and procedures with a viewpoint to continuous improvement Proactively work with customers to help get the most out of systems and Service Partners platforms. Work closely with our Service Partners to successfully onboard our Customers to their platforms. Adhere to team processes and procedures and meet individual and team KPIs Provide education and support tailored to meet the individual needs of all HomeMade customers What are we looking for? Bring empathetic and supportive customer service skills to our full range of customers and experiences, including responding to technical enquiries. You will be proactive, a critical thinker and a great problem solver You are a good listener, problem solver and people person You pride yourself and gain great satisfaction in providing amazing customer service You care about your customers and will always go the extra mile to get them the best outcomes HomeMade is a technology enabled business, therefore we need tech savvy people who love to learn new things and experience troubleshooting You need to be confident using Google suite, Salesforce, and cloud-based contact centre software or can demonstrate an ability to pick similar systems up quickly Experience in a customer service, sales/account management environment is preferred You enjoy working in a team towards team goals, deadlines and weekly KPIs You approach work with high-energy, drive and internal motivation in a fast paced and flexible environment Strong connection to, or interest in building an understanding of the Australian disability and aged care sectors and communities You exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity. Who you will be working with You would be joining our team, a group of people who know they can make a difference to their customers. We are an efficient, contemporary, and customer-focused business that works in a Supportive family-friendly working environment. The values we live by \uD83E\uDEF6\uD83C\uDFFCPUT PEOPLE FIRST - People and relationships matter most \uD83E\uDE81 FOSTER FREEDOM - Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions \uD83D\uDC96DO THE RIGHT THING - What is fair, honest, open, ethical, and transparent \uD83D\uDCA1BE BOLD - With a vision to imagine and create a brighter future Life at HomeMade \uD83C\uDFE0 Hybrid set-up - Work from home or in the office (depending on what suits your circumstance). Our Head Office is situated within the Hilton Hotel, in Sydney's CBD. \uD83D\uDC95 We care - Be surrounded by a supportive, family-friendly working environment. \uD83E\uDEB4 Keep growing with us - Ongoing career development opportunities. \uD83C\uDF89Floating Public Holidays - Our Floating Public Holidays policy is just one way the company demonstrates its commitment to the wellbeing of our people and to creating a culture of greater inclusion. \uD83D\uDE4B\uD83C\uDFFC‍ ️ Volunteer day - One paid day per calendar year to volunteer for your community. We encourage you to volunteer in the disability or aged care sector, but it’s your choice \uD83C\uDF34 Wellbeing day - Enjoy a paid day each calendar year to focus on your health and wellbeing. ‍\uD83E\uDE79 Employee Assistance Program - A 24/7 service that includes counselling for you and your immediate family. \uD83D\uDC68\uD83C\uDFFB‍\uD83D\uDC69\uD83C\uDFFB‍\uD83D\uDC67\uD83C\uDFFB‍\uD83D\uDC66\uD83C\uDFFB Improved parental leave - We support our employees through their parental leave journey to enable them to balance work and family matters and successfully transition to their new life stage as working parents. We are one As an organisation we celebrate our diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply. If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to HomeMade that we are looking for Reach Out One thing about HomeMade is we love to chat and we aren’t ready to give up that human touch. If you have any queries or questions about the opportunity or would like to have a confidential discussion. We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. • Wed, 14 Feb • Mable

Customer Service Specialist » Brisbane, Brisbane Region - This role is for HomeMade - a related entity of Mable HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support people in achieving their goals whilst living at home. Leveraging on our technology platform, we are an approved provider that specialise in self-management. We partner with our customers to create unique support plans that meet their needs and optimise their funds, making the most out of their Home Care Package (HCP). Our approach is simple and keeps people in control of their package, funding, and support. To find out more, click here. An exciting opportunity exists to join our team as a Customer Service Specialist helping people live the life they want. Reporting directly to the Support Team Lead you will be working closely with our Support Partners to deliver a personal, friendly, high-quality service experience as our customers go through all stages of the HomeMade journey. This remote role can be based from NSW or QLD Metropolitan. Day to day will see you Supporting HomeMade customers through proactive and reactive communications via multiple channels, including inbound and outbound calls and email Work closely with the Support Partners to sign up, onboard, and deliver ongoing support to Homemade customers. Provide high-quality customer support, guidance, and training to customers to help self-manage their Homecare Package and achieve their goals Daily management of customer account documentation, including updating customer profiles and account Recognise unhappy customers and work towards a resolution or escalate where required Engage in regular workshops and team meetings to evaluate current processes and procedures with a viewpoint to continuous improvement Proactively work with customers to help get the most out of systems and Service Partners platforms. Work closely with our Service Partners to successfully onboard our Customers to their platforms. Adhere to team processes and procedures and meet individual and team KPIs Provide education and support tailored to meet the individual needs of all HomeMade customers What are we looking for? Bring empathetic and supportive customer service skills to our full range of customers and experiences, including responding to technical enquiries. You will be proactive, a critical thinker and a great problem solver You are a good listener, problem solver and people person You pride yourself and gain great satisfaction in providing amazing customer service You care about your customers and will always go the extra mile to get them the best outcomes HomeMade is a technology enabled business, therefore we need tech savvy people who love to learn new things and experience troubleshooting You need to be confident using Google suite, Salesforce, and cloud-based contact centre software or can demonstrate an ability to pick similar systems up quickly Experience in a customer service, sales/account management environment is preferred You enjoy working in a team towards team goals, deadlines and weekly KPIs You approach work with high-energy, drive and internal motivation in a fast paced and flexible environment Strong connection to, or interest in building an understanding of the Australian disability and aged care sectors and communities You exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity. Who you will be working with You would be joining our team, a group of people who know they can make a difference to their customers. We are an efficient, contemporary, and customer-focused business that works in a Supportive family-friendly working environment. The values we live by \uD83E\uDEF6\uD83C\uDFFCPUT PEOPLE FIRST - People and relationships matter most \uD83E\uDE81 FOSTER FREEDOM - Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions \uD83D\uDC96DO THE RIGHT THING - What is fair, honest, open, ethical, and transparent \uD83D\uDCA1BE BOLD - With a vision to imagine and create a brighter future Life at HomeMade \uD83C\uDFE0 Hybrid set-up - Work from home or in the office (depending on what suits your circumstance). Our Head Office is situated within the Hilton Hotel, in Sydney's CBD. \uD83D\uDC95 We care - Be surrounded by a supportive, family-friendly working environment. \uD83E\uDEB4 Keep growing with us - Ongoing career development opportunities. \uD83C\uDF89Floating Public Holidays - Our Floating Public Holidays policy is just one way the company demonstrates its commitment to the wellbeing of our people and to creating a culture of greater inclusion. \uD83D\uDE4B\uD83C\uDFFC‍ ️ Volunteer day - One paid day per calendar year to volunteer for your community. We encourage you to volunteer in the disability or aged care sector, but it’s your choice \uD83C\uDF34 Wellbeing day - Enjoy a paid day each calendar year to focus on your health and wellbeing. ‍\uD83E\uDE79 Employee Assistance Program - A 24/7 service that includes counselling for you and your immediate family. \uD83D\uDC68\uD83C\uDFFB‍\uD83D\uDC69\uD83C\uDFFB‍\uD83D\uDC67\uD83C\uDFFB‍\uD83D\uDC66\uD83C\uDFFB Improved parental leave - We support our employees through their parental leave journey to enable them to balance work and family matters and successfully transition to their new life stage as working parents. We are one As an organisation we celebrate our diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply. If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to HomeMade that we are looking for Reach Out One thing about HomeMade is we love to chat and we aren’t ready to give up that human touch. If you have any queries or questions about the opportunity or would like to have a confidential discussion. We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. • Wed, 14 Feb • Mable

Customer Service and Logistics Specialist » North Sydney, NSW - . Lead monthly meetings with the 3PL to address any operational concerns and ensure smooth coordination. Customer Service... deliveries to customers. Maintain daily communication with customers and suppliers, providing excellent customer service... • Tue, 13 Feb • Michael Page • $70000 - 80000 per year

Customer Service Specialist » Barton, South Canberra - About us Weston Creek Veterinary Hospital was founded in 1973 by Randell Lemin and in 1992 moved to its current purpose-built building and has been servicing the local community since. Following the hospital philosophy “We treat all our patients with the same care and attention as it they were our own” it’s this that drives us to provide the best possible customer service and medical care to our clients and their pets. Each employee here at Weston Creek Veterinary Hospital is an essential member of the team together providing knowledgeable, trusted information and dedication to patient care. Through ongoing training, we are always continuing to improve and add to our services. Together we will meet the daily challenges of practice with commonsense, kindness and humour. The Role We are looking for a Customer Service Specialist to join our team in a part-time role. We are seeking someone with reception or customer service experience who is passionate about patient care, with the ability to provide a high level of client service and share this skill and knowledge with others. Some main responsibilities are: • Greeting clients and patients and answering enquiries • Receiving, screening and redirecting all incoming calls • Scheduling appointments including reminder information • Triaging consultations, emergencies & walk in appointments • Providing over the counter product advise for different pet needs and life stages. • Preparing invoices, receive payments and reconcile banking accurately • Maintaining a clean and inviting waiting room space About you We are looking for a customer service specialist who shares our passion and vision of gold-standard patient care and thrives in a fast-paced environment whilst providing an exceptional client experience. • Exceptional written and verbal communication. • Effective time management and organisational skills with the ability to prioritise workload. • Ability to work under pressure, mitigate risks and be solution-focused. • Ability to build relationships with internal and external parties. • Ability to be flexible and adaptable within a team environment. • High levels of positive energy, motivation, and passion. • Knowledge and understanding of a veterinary clinic or medical environment (preferable). • Have a patient-centric approach to their work ethic. • A willingness to learn. • Able to be autonomous and self-governing in their approach to work • Uphold and be compliant with all WH&S regulations. Qualifications/Experience • Experience in a reception or customer service role. What’s on Offer Along with our vet and nursing teams, you will be supported by our reception team and Practice Administrator, who are all working towards the same goal of providing the highest standard of care to our patients. Some of the perks; • Standard shifts Monday to Friday 1.30pm to 7.30pm • Saturday 1 in 4 rotation approximately • Employee discounts. • Access to our EAP • Continued education • Induction program to ensure you are set up for success. • A management team that is approachable and welcomes ideas. • Staff appreciation events throughout the year • A dynamic, social, and fun team. • Birthday cake • A coffee machine (necessary) Apply Now If you would like to become part of our team, please send your resume accompanied by a cover letter to adminwcvh.com.au Job Type: Part-time Salary: $22.61 to $28.57 per hour dependant on experience Expected hours: 27.5 per week • Sat, 10 Feb • WESTON CREEK VETERINARY HOSPITAL

Customer Service Specialist » Brighton, Brighton Area - Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a ‎member of ‎the ‎Global Allianz Group.‎ When you work at Allianz, you’re a part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you need to have an enriching career. Customer Service Specialist/Member Services Specialist, Club Marine | Brighton, VIC We are currently seeking an energetic and passionate person to join Club Marine as a Member Services Specialist. Working in a team of Member Service Specialists, you will ‎‎be part of a ‎supportive team pursuing excellence in service delivery. Along the way, ‎‎you ‎will develop a great knowledge of boats and build ‎underwriting ‎‎skills for a great career in insurance. The ideal person for this role will be flexible in their approach and have a strong focus on Customer Service. As we embed a customer-focused strategy across everything we do, you’ll have an opportunity to drive innovation and real change that delivers a tangible and meaningful impact on our people, our members and our boating community. You'll be responsible for:Assisting with Member and Partner enquiries to fulfill the insurance lifecycle, including providing quotes and processing of new policies, renewals, and policy alterationsAnswering a mixture of Inbound customer callsResponding to incoming customer correspondence Important to your success:Experience in Customer Service is essentialProven strong verbal and written communication skillsProven problem-solving ability and a keen eye for detailProactive time management skillsSound computer skillsGeneral knowledge of boats will be highly regardedFlexibility to work shifts from 8am – 8pm What's on offer?Access on-demand lifelong learning and take control of your career developmentLearn through being supported and encouraged to take on new challenges that will help you to develop new skillsBe part of a team that’s open-minded, supportive, approachable, and genuinely focused on customer outcomes About usClub Marine Insurance is proud to be a supporter of Australian boaters. As Australia’s largest provider of boat insurance, we’re also proud to say that we’ve been protecting the insurance needs of Australian boaters for more than 50 years. We’re not just for the boating community, we’re actively part of it as supporters of yacht clubs, fishing tournaments, boat shows, regattas and volunteer marine groups and encourage our team to get involved.Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?". • Sat, 10 Feb • Allianz Australia Insurance Ltd

Customer Service specialist » Gold Coast, QLD - about providing exceptional service across Australia and New Zealand. Randstad is recruiting for multiple Customer Service... specialists. We are looking for candidates that have very strong data entry skills and execeptional customer service who can... • Fri, 09 Feb • Randstad • $34.53 per hour

Customer Service Specialist » Melbourne Airport, Hume Area - Job Req Number: 77113 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family. DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist at Melbourne Airport Site. As a Customer Service Representative, you will play an integral part in liaising with customers and service providers providing information and problem solving. You will report to, assists and works cooperatively with the Customer Service Manager in providing outstanding customer service to internal and external customers, through the timely and accurate resolution of customer complaints and enquiries. Your typical day at DSV: Establish strong customer service relationship with customers Ensure order management, client rates, and off quotations in CargoWise One Provide customers with service information including sourcing rates and other DSV Services Identify, research, and resolve customer issues. Follow-up on customer enquiries timely Managing client reports / updates in CargoWise One - where required Ensures all quotations are created in CargoWise One and client rates are managed for autorating Ensure all customer details are maintained and kept up to date About You: Experience in the freight forwarding industry within Customer Service Good customer service and communication skills Experience in using CargoWise One is preferred Why DSV? DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry that offers a massive network of possibilities, empowerment and growth opportunities You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter. open/close Print Share on Twitter Share on LinkedIn Send by email • Fri, 09 Feb • DSV Road Transport

Complex Customer Service Specialist » Maryborough, Central Goldfields - Good things start hereWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.This includes making Telstra the place you want to work.For you, that means having career that grows with you, and working with a team powered by human connection that prioritises wellbeing and choice.Here's what you can expect from usFlexible working. We value flexible working arrangements and strive to provide them whenever possible. However, we recognize that certain roles and employment contracts may not allow for such arrangements.There when life happens. From Gender Affirmation Leave to Telstra's Additional Leave Day, we give you time to spend away from work when you need it most.Pay for performance.​ We recognise outstanding contributions through our competitive incentive programs.Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.​Unlimited learning​. Level up your skills with access to 17,000 learning programs. Learn 'on the job' and achieve university credits towards degrees and Masters programs.Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.Make a differenceAs part of Consumer & Small Business - Australian Contact Centre Team, your mission will be to uncomplicate the complicated so our customers can focus on the more important things in life. Grow value by delivering digitally-led propositions and outstanding customer journeys.What you'll do Engage with customers with interest and empathy, communicating effectively to identify their needs and resolve any concerns in a seamless customer experience, including the appropriate handling of customers in vulnerable circumstances.Apply knowledge of Telstra's products and services to confidently solve problems and create value for our customers through personalised solutions.Assist customers with billing, product, payment, and faults enquiries.De-escalation of customer complaints, working towards appropriate resolutions to customer requirements, in adherence with Telstra's standards.Demonstrate cultural awareness, adapting across interactions with culturally diverse team and customers.Take ownership of customer issues and effectively manage end to end delivery of Telstra's products and services within designated timeframes.Champion the adoption of agile principles within the team for continuous customer experience improvement.Be available to meet the operating hours of the business as generated by customer demand.What you need to succeedStrong conversational skills, including active listening, empathy, respect and humour.Experience in: Customer service, contact centre or retail store, or telemarketing administration.Problem solving skills.Stakeholder/customer relationship experience.Knowledge of MS suite of systems, general PC navigation, peripherals setup etc.For the training and embedding period you will be required to be in the office until you are comfortable in your role without specialised support.A strong internet connection and dedicated workspace at home once you are trained to perform the role at home.Be located close to one of our Telstra sites - Perth, Townsville or Maryborough (distance of approximately one hour).Amenable to work in a rotating roster from Monday - Sunday / Perth Time: 6AM - 8PMWhat are the next steps?If you're looking for the platform to evolve and develop your career, we want to hear from you Once your application is submitted, please keep an eye out for an email invitation to complete our HireVue video assessment. Please have this completed within 24-48 hours.We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, neuro-capabilities, cultural and linguistic backgrounds, and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate. To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process. • Thu, 08 Feb • Telstra

Customer Sales and Service Specialist » Australia - Employment Type Permanent Closing Date 5 Mar 2024 11:59pm Job Title Customer Sales and Service Specialist... skills, including active listening, empathy, respect and humour. Experience in: Sales and customer service, contact centre... • Wed, 07 Feb • Telstra

Customer Service Specialist » Brisbane, Brisbane Region - Customer Service Specialist At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most. We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being. Let’s care for tomorrow, so we can create a better future together, for everyone. You’ll be responsible for Deliver excellence in customer contact to ensure positive customer outcomes are achieved through sales and service. Follow processes and apply customer sales & service techniques to achieve sales, service, and quality targets. Manage a portfolio of Inbound and Outbound sales call & correspondence within set SLA's and following company standards, to achieve financial targets. Ensure new business and sales initiatives are understood and delivered to customers. Actively contribute to process and service improvement initiatives to improve efficiency and profit improvements. About you Experience in a general insurance organisation or a customer service focussed role. Ability to build effective relationships internally and externally with customers and stakeholders. Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision making. Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools What’s on offer Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes. A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work. An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development. insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being. Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme. The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer. About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careersallianz.com.au for a confidential conversation. Join us. Let’s care for tomorrow. www.allianz.com.au/careers LI-ALLIANZAU LI-Remote LI-Hybrid LI-Onsite As per recruitment team Job Level: Entry Level Location: Brisbane, QLD, AU, 4000 Area of Expertise: Sales & Distribution Unit: Allianz Australia Employing Entity: ALLIANZ AUSTRALIA SERVICES PTY LTD Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 39640 Position Cluster: Non-Executive • Tue, 06 Feb • Allianz Australia

Customer Service Specialist » Melbourne Airport, VIC - . DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist at Melbourne Airport Site.... As a Customer Service Representative, you will play an integral part in liaising with customers and service providers providing... • Mon, 05 Feb • DSV

Customer Service Technical Specialist » Macquarie Park, NSW - Job Summary Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus... Subject matter expertise Coaching / training Troubleshooting Defect management and qualification Comply to Service Level... • Mon, 05 Feb • Wolters Kluwer

Customer Service/Sales Administration Specialist » Melbourne, VIC - world. We’re looking for a Customer Service/Sales Administration Specialist based in Braeside. Purpose: Positions... service. In-person customer service such as planning schedules , product returns, Remote/virtual customer service via phone... • Mon, 05 Feb • Aggreko