Customer Service Jobs. Australia

Customer Service Representative » East Ryde, Ryde Area - Benefits Global medical company Contract until 30 June (possibility for extension) WFH 1 day per week Parking onsite and close to transport links $36-38.00 per hour Supportive team & manager About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Ordering replacement or new product orders Assisting with manufacturing claims Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Use of ERP system (SAP) Support field personnel Skills and Experience Experience in Customer Service in a FMCG, Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP experience advantageous Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Wed, 21 Feb • Healthcare Professionals Group

Customer Service » Richmond North, Yarra Area - Travel & Tourism Industry Richmond Location Perm position Not a call centre Small & Supportive Team The Company: This well established and highly regarded industry leader specialise in providing their clients memorable and unique holiday experiences. The Position: As a result of recent changes, they are currently seeking a suitably experienced, professional and confident candidate to join their Customer Service Team. The Duties: As an integral part of this small and dedicated team you will be responsible for providing exceptional levels of service to new and existing members. As a part of this role you will be responsible for; Assisting with general enquiries Confirming reservation details Upselling value-added products Processing reservation documents Assisting with the membership newsletters Assisting with information sessions General Administration The Requirements: Previous experience in a similar role Exceptional communication Attention to detail Teamwork The Process: To apply for this position please click the apply now button and submit your resume. For further information please call 03 9553 4436 with reference number 1478886 or email lindaellebelle.com.au • Tue, 05 Mar • elle belle recruitment

Customer Service Consultant » Middle Park, Port Phillip - We have an exciting opportunity available for Customer Service roles in our team in Port Melbourne . We will provide full training so if you are looking to start your career in the customer service space then look no further We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne . You will be required to come into the office this permanent full-time position . In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support. We encourage graduates/School leavers to apply. Full on-the-job training will be provided to the right candidates. The core responsibilities in this role include: Receiving inbound calls and email inquiries from Commercial and Residential customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling pest services for residential customers Converting incoming inquiries into sales opportunities Liaising with your fellow colleagues Meeting calls and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. The ideal candidate must possess: Experience working in customer service or call center environments (essential) This is an office-based role so you must be based in Port Melbourne Previous experience in phone sales and converting inquiries into sales Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to work in a team environment to support colleagues Professional, reliable, and punctual. Working from office Monday to Friday Perks and benefits: Strong work life balance culture. Employee Assistance Program (EAP) Discounted Pest Services Employee Referral Program Employee cash incentive programs and bonuses Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills. As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. Employee Testimonial - “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan “There are lots of incentives, rewards and bonuses available at Rentokil Initial.” Carly Shreeve "I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years." Sierra Warrington • Tue, 05 Mar • Rentokil Initial

Customer Service » Laverton, Laverton Area - About Temp Assignments We are actively looking to grow our successful team of working temps across Customer Service positions. These assignments cover varying durations; short, medium, long and ongoing, across a number of industries. As a temp you will have the opportunity to broaden your experience, enhance your skills, build your resume, and be exposed to a variety of working environments. Key Requirements: • Immediate availability to work full time hours • Prior product-based Customer Service experience • Experience working with systems; SAP, Pronto, Salesforce, or other CRM systems • Exceptional written and verbal communication • High attention to detail • Ability to problem-solve Benefits • Quick turnaround time with a weekly pay cycle • Bring income in whilst looking for your forever role • Temp assignments often have the opportunity to go permanent, or open doors within the organisation you are temping at • Whilst in assignment, we actively look for other opportunities for you that may be of interest • We work closely with our temps to build strong on going relationships If you have the necessary skills or are keen for some variety, apply here today To apply online please click on the appropriate link and send your resume in WORD format. • Tue, 05 Mar • Veritas Recruitment Essendon Partnership

Customer Service Representative - Viva Energy Retail Breakfast Creek » Brisbane, QLD - Newstead, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 05 Mar • Coles Group

Customer Service Team Member - Woolworths Annerley » Annerley, QLD - Customer Service Team Member Be it the checkout or customer service desk, you're all about going the extra mile... role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you're... • Tue, 05 Mar • Woolworths Group

Customer Service Representative - Viva Energy Retail Hurstville » Hurstville, NSW - Sydney, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Tue, 05 Mar • Coles Group

Customer Service Officer » Australia - Customer Services Officer $31.68 phr plus penalties & Super Previous administration & Customer Service Experience... customer orders within ASW. Identify and assess customer requirements, evaluate and recommend alternative service solutions... • Tue, 05 Mar • WorkPac • $31.68 per hour

Customer Service Representative » Knoxfield, VIC - + Sales, Operations, Customer Service and Support Service functional teams across our 16 sites, who position us as a market... leader in our field. About the Position As the primary point of contact for our customers, the Customer Service... • Tue, 05 Mar • Stramit

Customer Service Officer » Geelong, VIC - About the role In this role, you will provide prompt and customer focused service as the first point... our customers, a proactive and seamless customer experience by meeting their transactional needs and providing service knowledge... • Mon, 04 Mar • City of Greater Geelong • $44 per hour

Customer Service Representative » Perth, WA - + Sales, Operations, Customer Service and Support Service functional teams across our 16 sites, who position us as a market... leader in our field. About the Position As the primary point of contact for our customers, the Customer Service... • Mon, 04 Mar • Stramit

Customer Service Team Member - Woolworths Colac » Colac, VIC - Customer Service Team Member Be it the checkout or customer service desk, you're all about going the extra mile... role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you're... • Mon, 04 Mar • Woolworths Group

Customer Service & Sales Consultant BUSSELTON » Busselton, WA - Employment Type Permanent Closing Date 3 Apr 2024 11:59pm Job Title Customer Service & Sales Consultant BUSSELTON... service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach... • Mon, 04 Mar • Telstra

Customer Service Representative - Viva Energy Retail Ipswich North » North Ipswich, QLD - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Westfield » Seville Grove, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Full Time Customer Service & Sales Consultant BROOME » Broome, WA - Employment Type Permanent Closing Date 2 Apr 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant... outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through... • Mon, 04 Mar • Telstra

Part Time Customer Service & Sales Consultant KALGOORLIE » Kalgoorlie, WA - Employment Type Permanent Closing Date 2 Apr 2024 11:59pm Job Title Part Time Customer Service & Sales Consultant... outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through... • Mon, 04 Mar • Telstra

Customer Solutions Engineer - Service Delivery » Melbourne, VIC - of customer projects generated by the Macquarie sales team. You would be a member of Service Delivery and be responsible for the... with your team to service customer projects from sales, online orders and standard and non-standard design approvals Approve, design... • Mon, 04 Mar • Macquarie Telecom

Customer Service Representative - Viva Energy Retail Maryborough » Maryborough, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service » Noarlunga Centre, Morphett Vale Area - · Full Time Position · Guaranteed base earnings · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space. The Harvey Norman Noarlunga Customer Service/operations Team is seeking a passionate, customer service focused Customer Service/Operations to join them in delivering Great Service, Always to their customers. In this role you will: · Actively manage Harvey Norman customer repairs & servicing · Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date · Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service · Assist with the department's admin duties including processing credit and debit invoices, claims, reconciliations, completing required finance paperwork following company procedures and reporting · Run weekly reports for repairs/service jobs as required by the Proprietor · Advise customers of arrival of stock and organise delivery as requested by the Proprietor · Be Health and Safety conscious What we require: · Experience in (or ability to work in) a customer focused, successful retail business · Experience working in a high volume administration role · Capacity to juggle multiple tasks with a flexible, 'can-do' attitude · Customer service champion with very strong communication and interpersonal skills · Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills · Familiarity with Australian Consumer Law (desirable) · Being full of energy, ambitious, confident and flexible · Friendly, outgoing, approachable and work well as a team member. · Ability to service customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving. · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services. What we offer: · Generous staff discounts · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded · A flexible and positive work environment If this role exhilarates your passion for a new opportunity, then please submit your application for consideration. • Mon, 04 Mar • Harvey Norman

Customer Service Representative - Viva Energy Retail Warrenheip » Warrenheip, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Manager » Chatswood, NSW - ”. Be part of the Myer Chatswood leadership team as the Customer Service Manager, lead Service & Selling teams to success... by delivering superior customer service to make profitable sales. Be responsible for championing our Customer First Plan, managing... • Mon, 04 Mar • Myer

Assistant Customer Service Manager - Woolworths Young » New South Wales - Assistant Customer Service Manager To assist the Customer Service Manager to lead, coach and support the Customer... Service team to provide excellent customer service through a team that advocates for the business. Woolworths... • Mon, 04 Mar • Woolworths Group

Full Time Customer Service & Sales Consultant HAY ST » Perth, WA - Employment Type Permanent Closing Date 2 Apr 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant... outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through... • Mon, 04 Mar • Telstra

Customer Service Officer » Sydney, NSW - distributors. Role Overview: We are looking for a Customer Service Officer, to join the team on an ongoing basis (Monday... - Friday from 6am-2pm or 8am-4pm). As a Customer Service Officer, you will be the frontline representative of the business... • Mon, 04 Mar • Synaco Global Recruitment

Customer Service Administrator » Sydney, NSW - Parramatta, NSW - Synaco are currently seeking ambitious and bright Customer Service Administrator who are interested in joining... with administrative duties such as stocktaking and record maintenance General ad-hoc duties About you: Previous customer service... • Mon, 04 Mar • Synaco Global Recruitment • $32 per hour

Customer Service Representative - Viva Energy Retail Kilmore » Kilmore, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Manager rebel Strathpine » Strathpine, QLD - Service Managers. They are leaders in guiding team members to attain excellence in customer service and sales... store is always well presented, tidy and engaging for customers You model exceptional customer service and can coach a team... • Mon, 04 Mar • rebel

Customer Service Officer » Townsville, QLD - Elgas LIMITED Customer Service Officer Townsville (QLD), Australia | req15378 What you will enjoy doing... and written communication skills Previous retail or customer service experience would be highly regarded Why you will love... • Mon, 04 Mar • Linde

Customer Service Officer » Adelaide, SA - environment and one where people and businesses can thrive. The Role: The primary purpose of the Customer Service Officer... Ability to simultaneously manage multiple customer service requests Experience in IT related support. Ability to provide expert advice... • Mon, 04 Mar • Government of South Australia

Customer Service Representative - Viva Energy Retail South Nowra » Nowra, NSW - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Casual Health and Wellbeing Customer Service Officer » Victoria - campuses. The Role: The Health and Wellbeing Customer Service Officer is the primary point of contact for Deakin students... Services and Medicare. To be successful, you will have: Medical reception experience Experience in a customer service... • Mon, 04 Mar • Deakin University • $46.55 per hour

Customer Service Representative » Melbourne, VIC - Location(s) Melbourne, Victoria Company Koch Fertilizer Career Field Customer Service Job Number 152829... Your Job Koch Fertilizer is seeking an enthusiastic Customer Service Representative to provide excellent and professional customer... • Mon, 04 Mar • Koch Fertilizer

Customer Service » Noarlunga Centre, SA - Norman Noarlunga Customer Service/operations Team is seeking a passionate, customer service focused Customer Service... Harvey Norman customer repairs & servicing · Tag faulty products and liaise with our service agents & suppliers and keeping... • Mon, 04 Mar • Harvey Norman

APS4 Customer Service Officer » Canberra, ACT - . About the Role Randstad is teaming up with a large Government Agency to find an personable and professional Customer Service... from any background. Skills Admin, Data Entry, Customer Service, Stakeholder Engagement Education Secondary School/High... • Mon, 04 Mar • Randstad • $44 per hour

Customer Service Advisor » Port Macquarie, NSW - per week) Customer service role working with the local community How will I help? You'll be the face of St George...? With experience in customer service - and a solid track record for meeting sales targets - you'll see this role... • Mon, 04 Mar • Westpac

Customer Service Representative - Viva Energy Retail South Yarra » Melbourne, VIC - South Yarra, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Part Time Customer Service and Sales Consultant KOTARA » Kotara, NSW - Employment Type Permanent Closing Date 18 Mar 2024 11:59pm Job Title Part Time Customer Service and Sales... outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through... • Mon, 04 Mar • Telstra

Customer Service Consultant - Contact Centre (003423) - Permanent Full Time (1) Permanent Part Time » Tasmania - . Responsible for responding to a wide range of customer enquiries and the delivery of excellent customer service. Working... be used to make additional appointments for similar roles within Service Tasmania. Duties 1. Provide customer focused... • Mon, 04 Mar • Tasmanian Government • $72605 - 78481 per year

Customer Service Team Member - Woolworths Young » New South Wales - Customer Service Team Member Be it the checkout or customer service desk, you're all about going the extra mile... role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you're... • Mon, 04 Mar • Woolworths Group

Customer Service & Admissions Officer » Kingston, VIC - Melbourne, VIC - Position Details Reference Number 65425 Position Title Customer Service & Admissions Officer - Casual Employment... Type Casual Entity Monash Health Department Health Information Services - Customer Service/Admissions Location Dandenong... • Mon, 04 Mar • Monash Health

Customer Service Team Member - Woolworths Wynnum West » Wynnum West, QLD - Customer Service Team Member Be it the checkout or customer service desk, you're all about going the extra mile... role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you're... • Mon, 04 Mar • Woolworths Group

Customer Service Representative - Viva Energy Retail Dandenong South » South Melbourne, VIC - Dandenong South, VIC - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Representative - Viva Energy Retail Kununnurra Roadhouse » Kununurra, WA - that offering convenience to local and on-the-move customers brings. ​ About the role We're looking for a Customer Service... Representative. With a focus on great customer experiences, you'll ensure the store is always clean, stocked and welcoming... • Mon, 04 Mar • Coles Group

Customer Service Administrator » Sydney, NSW - Parramatta, NSW - Synaco are currently seeking ambitious and bright Customer Service Administrator who are interested in joining... with administrative duties such as stocktaking and record maintenance General ad-hoc duties About you: Previous customer service... • Mon, 04 Mar • Synaco Global Recruitment • $32.89 per hour

Target Mackay - Customer Service Assistant » Mackay, QLD - Who are We? Delighting customers every day. That's Target. Customer Service Assistant Australia-wide In... role As a Customer Service Assistant, you'll be responsible for bringing positivity to every interaction. Welcoming... • Mon, 04 Mar • Target

Customer Service Officer » North Plympton, SA - office and reports to the Team Leader in Customer Service. Other responsibilities: Answering inbound calls presented... to both internal and external customers. Assist the Customer Service team to achieve Service Levels as aligned to current KPIs set... • Mon, 04 Mar • Vinidex Pty Ltd (Australia)

Customer Service Manager » Sydney, NSW - ”. Be part of the flagship Myer Sydney City leadership team as the Customer Service Manager, lead various Service & Selling teams... to success by delivering superior customer service to make profitable sales. Be responsible for championing our Customer First... • Mon, 04 Mar • Myer

Customer Service Team Member - Woolworths Wynnum West » Wynnum West, QLD - Customer Service Team Member Be it the checkout or customer service desk, you're all about going the extra mile... role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you're... • Mon, 04 Mar • Woolworths Group

Concierge / Customer Service Staff - Casual » Rooty Hill, NSW - from you! About the role West HQ is seeking customer service professionals to join our Customer Service team. Based in the Rooty Hill... is looking for the right person, someone who: Has a high level of customer service, excellent presentation and exceptional communication... • Mon, 04 Mar • West HQ

Customer Service Representative » Carrum Downs, Frankston Area - PURPOSE OF THE JOB: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of service. Duties Included but not limited to: Customer service: Ensure prompt and accurate processing of sales orders, order changes or cancellations Receive and action enquires from customers in relation to sales orders, delivery dates, stock availability, product information DIFOT management Manage Open Orders Report and Proactively advise customers of delays Updating Customer information using Master Data Sales: Quoting / Sell Price enquires Supporting Sales Team with Sales / Customer Information Pricing - updating and maintaining customer pricing in SAP Communicating Customer Feedback / Business Risks to Sales Team Administration: Scanning Reception / Mailing / Greeting Visitors Skills and Experience: Mandatory: Excellent interpersonal & Communication skills SAP experience highly regarded Proficient Computer and Typing skills Excellent attention to detail and problem-solving skills Desirable: Internal sales Manufacturing industry experience CSMT Experience Export Experience If you have the above mentioned skills please apply below or email your up to date resume to Kelly Jenkins kjenkinslpcommercial.com.au Please note only shortlisted Candidates will be contacted LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services • Sun, 03 Mar • LP Consulting Services

Customer Service » Townsville, Townsville Region - Townsville QLD $35 - $37 /hr Temporary $35 - $37 per hour super Customer contact & Administration Temp to perm opportunity $35 - $37 per hour super Customer contact & Administration Temp to perm opportunity Our client are a well established organisation spanning well 50 years operation in the supply of its range of highly critical machinery and equipment to the mining, IT, utilities, entertainment and manufacturing industries right through Australia and on a global platform. For the successful applicant a fantastic opportunity has recently arisen for an experienced administrator to take on the role of Service Coordinator / Administrator based at our client's Townsville based facility. In the role of Service Coordinator / Administrator key points of interest include: $35 - $37 per hour super Transition to perm for the right person Taking orders over the phone or via email Data entry Daily communication with customers at trade pick up desk Other associated administrative duties as needed Previous experience in a similar role customer service / administration Monday to Friday - 8:30am - 4:30pm Townsville based If this sounds like you then please forward through your resume with a cover letter outlining your related experience. CONSULTANT cmcgregornationalworkforce.com.au Reference number: 200427497 Profession: Administration Administration Company: National Workforce Date posted: 28th Feb, 2024 • Sat, 02 Mar • National Workforce

Customer Service Representative » East Ryde, Ryde Area - Benefits Global diagnostics company $38-40 per hour Macquarie Park location, onsite parking and close to transport links Onsite Barista WFH 1 day per week 6 month contraction, possibility of extension - ASAP start About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service team leader, working as part of a team of four customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Answer email and phone enquiries in a timely manner Ensure complaints and queries are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Order fulfillment using SAP Stock allocation Liaise with internal & external stakeholders including Logistics & 3PL Manage backorders and open orders Skills and Experience Experience in Customer Service in a Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP knowledge desirable Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Sat, 02 Mar • Healthcare Professionals Group

Customer Service Specialist » Clayton, Monash Area - An exciting opportunity is available for an experienced Customer Service Specialist to join this multi-national FMCG manufacturer and distributor, based in Clayton. This full-time position will report to the Customer Service Supply Chain Manager and is responsible for tracking inbound and outbound customer enquiries. You will be monitoring orders and coordinating with the appropriate stakeholders to ensure prompt updates of information to the customers. Key Responsibilities: • Providing a high standard of customer service and building meaningful relationships within key accounts • Daily stock dispatch and invoicing, utilising the ERP system to ensure DIFOT is met • Assist Finance team with invoice/non-payment enquires and related credits • Run weekly order status reports and provide up-to-date information to customers on open orders • Identify/communicate any risk to supply • Identify and clear aged stock • Maintain DIFOT (Delivery in Full & On Time) and customer scorecards • Liaising with freight partners to ensure the timely delivery of customer orders • Assist with raising Production purchase orders, stock receipting and 3PL accuracy About You: • Experience in a similar Customer Service/Administrative position is ideal • Ability to take initiative, problem-solve and meet deadlines • Excellent written and verbal communication skills • Have a passion for building relationships with both internal and external stakeholders • A team player that is willing to support the team and work collaboratively Benefits for You: • Become a part of a tight-knit, dynamic and collaborative team • Hybrid working opportunity • Onsite Parking If you have experience in delivering superior customer service in a fast-paced environment and have impeccable accuracy in order entry, then this may be the position for you. We welcome the opportunity to speak with you if you have experience in a similar Customer Service position. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114. • Sat, 02 Mar • Veritas Recruitment Clayton Partnership

Customer Service Officer » Sydney, Sydney Region - Before you apply, are you: Energetic: You can tackle any situation with enthusiasm and determination. Enthusiastic: You're highly motived and naturally enthusiastic about what you do and that's reflected in the way you behave and talk. Empathetic: You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients and staff members. Your can do attitude and friendly, outgoing nature is what we're looking for Excellent customer service skills Take pride in car park presentation Ability to solve problems Flexible working hours Career development opportunities Multiple locations Visa holders encouraged to apply Must hold an Australian Full Driving License Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia & New Zealand. Our Customer Service Officers are the key to our success by making parking a welcome part of our customer's journey. We offer a safe, friendly and inclusive workplace and we reward, recognise and promote our people based on behaviours that demonstrate our values and deliver exceptional customer service. Apply now to get your career started Secure promotes diversity in the workplace through our Diversity and Inclusion Program. Indigenous Australians and Torres Strait Islanders are encouraged to apply for this role. • Sat, 02 Mar • Secure Parking Pty Ltd

Customer Service Concierge » Carlton, Melbourne - Our client based in Carlton is looking for a Concierge to meet and greet customers upon arriving to the service centre, offering digital transactions and information. If you have a genuine passion for customer service, this could be a great opportunity for you to show off your skills. Client Details Our client manages Victoria's arterial road network, delivering road safety initiatives and supplies customer focused registration and licensing services to the community. Description This role is also responsible for the conduct of customer appointments to support driver license testing and registration services, as well as for the provision of end-to-end digital support to customers utilising online services. This role will be the first point of contact for customers in the service centre, offering digital transactions and information to set the tone for a positive customer experience Provide exceptional customer service by leveraging digital platforms and online services to meet customer needs Deliver services that provide timely, accurate and efficient information and assistance to the Victorian community, ensuring the delivery of a high-quality customer experience that is user-friendly, convenient, and secure via the digital platform Actively encourage customers use online transactions, providing guidance and support when needed. Profile Successful in this role, you must be able to fulfill: Demonstrated experience in providing excellent customer service in a service centre or frontline service environment Demonstrated proficiency in continually learning, navigating, and actively promoting the use of online transactions; Flexible to work a variety of different hours each week; Available to work 20-38 hours per week Ability to travel within the area and neighbouring centres as per the needs of the business. Job Offer This is a unique role that allows you to make a difference in your community. If you are a passionate about customer service and meet the above criteria please Apply Now • Sat, 02 Mar • Adecco

Customer Service Team Member - Night Shift » Grovedale, VIC - is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service... • Thu, 29 Feb • APCO Service Stations

Customer Service Representative » Epping, Ryde Area - The Company A leading Australian manufacturer and distributor. Their focus on quality, and a commitment to only hiring the best in the market, has resulted in a culture of high performance. The Role Reporting to the Customer Service Manager, your roles and responsibilities will include the following: Manage and process orders Handle customer inquiries via phone and email Process warranties, claims, and credits Build strong relationships with existing and new customers Liaise with sales and internal teams Skills and Experience Prior experience with processing customer orders is essential Excellent written and verbal communication skills Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Experience with an ERP system is essential Administration experience with a customer service focus Company Culture A company that is truly committed to its people, who are passionate about their team members, company, product, and their customers. An industry leader renowned for their innovation, creativity, and commitment. Benefits Enjoy working for an organisation with a collaborative and supportive work culture, with huge career growth and development opportunities. Working close to home in Epping, with a supportive and engaging management team. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Marc Lock on 03 9948 9499. • Thu, 29 Feb • Veritas Recruitment Essendon Partnership

Customer Service Representative » Collingwood, Yarra Area - ABOUT THE COMPANY Australian-owned and operated, end-to-end freight forwarder. With a loyal client base and dedicated trans-lanes, our client believes in excellent Customer Service. The result is a professional and transparent final product. ABOUT THE ROLE Working within the Commercial team, our client is adding a Customer Service Representative to their team. Previous experience in a similar role within International Freight Forwarding is a must. Maintaining a portfolio of accounts within a trade lane, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. This position DUTIES • Work with overseas agents and suppliers to ensure bookings are actioned as requested. • Ensure all documents are updated in CW1 for hand-over to operations • Provide daily freight status reports and troubleshoot potential issues • Work closely with internal stakeholders to ensure minimal delays • Maintain and service a portfolio of accounts with a key trade lane SKILLS AND EXPERIENCE • 5-7 years experience in freight forwarding customer service. • Understand the end-to-end import freight forwarder process • Professional appearance and approach to the workday • Strong and demonstrated exposure to CW1 • Ability to demonstrate strong written communication with clients COMPANY CULTURE A professional mindset with experienced people at all levels. A freight forwarder with over 25 years of proven success. A business with a modern, open office with great perks BENEFITS • Continued and ongoing training and development program • On-site parking and access to a gym • Modern, dynamic office set-up • Thu, 29 Feb • Veritas Recruitment Essendon Partnership

Customer Service Officer » Pyrmont, Sydney - CUSTOMER SERVICE OFFICER Advance your customer service career with an excellent opportunity at a leading hearing company If you're passionate about making a difference in the lives of individuals and want to join a company that shares this vision, this role is perfect for you Work with a team of dedicated and friendly colleagues Modern offices in the heart of Pyrmont Temp to perm opportunity - $35 per hour temp $65,000 Super once permanent WOW Recruitment is seeking an Experienced Customer Service Officer for our client, an Australian owned and operated company specialising in hearing aids. Located in Pyrmont, this organization is dedicated to offering solutions and services that help transform the lives of people with hearing loss. ABOUT THE ROLE You will play a key role in managing the customers' experience and ensuring optimal outcomes for those with hearing loss. You'll be responsible for the efficient operation of the hearing clinic, including calendar management of clinicians in your area and day-to-day file management. You'll have the opportunity to learn and efficiently use a range of software and applications to provide the best possible service to our customers. As a Customer Service Officer, you'll also be responsible for performing general reception duties and providing any ad-hoc admin support/reporting and additional duties where needed. Your duties will also include ordering and inventory management, including hearing devices and stock, to ensure we can continue to meet our customers' needs. You'll need to have a keen understanding of our customers' needs and identify opportunities to improve appointment conversion rates. You'll be organised, productive, and consistent in meeting activity, quality, and conversion standards. You'll also have the opportunity to support Management with campaigns, initiatives, and special projects to make a real difference in the lives of our customers. ABOUT YOU You have at least 2 years of experience working in an administrative or call centre environment, with a focus on customer service. You possess strong organisational, problem-solving, negotiation, and time-management skills. You have excellent organisational and prioritizing skills and can manage multiple tasks and priorities effectively. You have the ability to be flexible within the workplace and work effectively within a team environment. You are willing to learn basic repair and maintenance of hearing aids, as well as the technical aspects of hearing aid fitting and programming. WHAT YOU GET Opportunity to work with a passionate team dedicated to making a difference in people's lives through the provision of hearing solutions and services. Access to ongoing training and professional development to support your career growth. Work for an Australian-owned and operated company that values its employees and has a strong reputation in the industry. Enjoy a supportive and friendly work environment that encourages collaboration and teamwork. Are you ready to take the next step in your customer service career and make a difference in the lives of those with hearing loss? This is a fantastic opportunity to join a passionate team at an Australian-owned and operated company that values its employees and clients. If this sounds like the right opportunity for you, click that APPLY button or send your application across to Caitlinwowrecruitment.com.au • Thu, 29 Feb • WOW Recruitment

Customer Service Manager » Novar Gardens, West Torrens Area - Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. The Opportunity Are you someone who strives for service excellence? Do you enjoy leading others to support their career progression? Are you looking for a position where you can leverage your customer service or sales experience? Come and discover the opportunity to join our Novar Gardens team in our BlueScope Building Components (BBC) business as a Customer Service Manager . In this leadership role, you will be leading the Customer Service function for our Lysaght brand. BlueScope Building Components, a division of BlueScope in Australia, manufactures and markets steel building products, solutions and services through its four leading brands: Lysaght, Fielders, Ranbuild and Kiteleys. This leadership role plays an important part in managing our people to strengthen their capability and capacity now and into the future. You’ll lead with enthusiasm and be eager to jump in and help the team when and where the need arises. You’ll have plenty of opportunity to guide and develop the team to build on their existing capability and deliver a great experience for our customers. You and your team will work closely with our customers and internal departments to implement and deliver cost-effective and efficient supply chains within the agreed market offers. Your passion for continuous improvement will shine in this role as we are always seeking ways to improve the customer experience Working Monday to Friday, this is a full-time permanent role. What Will You Do? Displaying high levels of initiative along with well-developed people management skills, administration, problem solving and time management abilities, you will undertake the following: Foster a high performing team: coach and motivate your team to enhance capability, performance and engagement levels so aspirational targets can be met Build meaningful customer relationships: continue to grow collaborative partnerships with our existing customers and identify new business growth opportunities Optimise customer service operations: manage orders and ensure timely delivery of customer quotes and transactions, while supporting the sales teams, to proactively enhance customer service operations and capitalise on sales opportunities Proactively monitor business operations: identify trends to respond to business opportunities or risks – continually review all of BBC operations including market and customer intel and data Facilitate future-focused innovation and change: collaborate with a diverse group of internal stakeholders, influencing them to drive improvements and deliver innovative customer product and supply solutions More About You As a leader and a strategic thinker with an enthusiasm to see your team succeed, you will bring: a demonstrated ability to lead, engage and develop high performing teams in a fast paced environment exceptional customer relationship management and influencing skills the ability to build constructive partnerships with internal teams and external stakeholders to achieve business outcomes comfort with handling ambiguity and analysing information to make informed decisions a collaborative and authentic leadership style What’s in it for you Enjoy the variety of wearing many hats, working across a varied network of customers, internal stakeholders and operational areas, to build and mould your own team . This is a position where you can truly develop a broad understanding and appreciation of the business landscape and leverage that insight to identify and drive improvement opportunities and outcomes. Working in this role you will enjoy: being part of a collaborative customer service lead team competitive salary package including quarterly bonus access to further professional and career development opportunities with BlueScope If this sounds like the role for you, we would like to hear from you. Come and discover us at bluescope.com/life-at-bluescope/careers. Together we can make a world of difference. Applications close Tuesday, 12 March 2024. • Wed, 28 Feb • BlueScope

Customer Service Officer- Penshurst, Victoria » Penshurst, VIC - Penshurst District Health Service - Customer Service Officer Permanent Part Time – Minimum 48 hours per fortnight... more - About the Role The Penshurst and District Health Service Customer Service Officer - Aged Care, will respond effectively... • Wed, 28 Feb • Western District Health Service

Customer Service » North Strathfield, Canada Bay Area - Your New Company: This is your unique opportunity to join an Australian FMCG giant in the Food and Beverage sector. Their ever growing popular treats have been enjoyed by the nation for over 150 years. Your New Role:In your role as the Customer Service Representative, you will report to a switched on and supportive Customer Service Manager, working closely with a small team to educate your customers and provide helpful solutions. Your duties will include:Your Main Duties: Order processing via phone and email Handling customer escalationsAnswering customer enquiries in a timely mannerFacilitating logistics and distribution requirementsOffering support and educating existing customersBenefits to You: Staff discount on productsDiverse and inclusive cultureSocial events and activities Ongoing training and developmentOn-site parking in North StrathfieldAbout You: Experience in a similar Customer Service / Order Processing roleSAP experience desirableNext Steps: If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to Rebecca.lloydrandstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. • Wed, 28 Feb • Randstad - Business Support

Customer Service and more » Cheltenham, Kingston Area - Location Cheltenham Well known company with offices across Australia and overseas With a focus on expansion and growth, take your next career step here New Manager setting up small customer service/internal sales team Full product training provided to ensure your success Opportunity for you to show off your customer service skills - all B2B Attractive Salary of $70-90K and super Excellent hours 8am to 4pm Mon to Fri Duties will include: handling incoming calls; emails and enquiries; follow up interested customers and provide information and advice (outbound calls); liaison with estimating team for quotes; maintain internal systems and more… NO COLD CALLING INVOLVED This role requires: a friendly approach; excellent organisational skills and attention to detail; you really have to be customer service focused and enjoy customer interaction Exposure to building industry an advantage Interviews this week - please hurry and send in your resume • Tue, 27 Feb • Conquest Personnel Pty Ltd

Customer Service Representative » Sydney, Sydney Region - Job Description The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service. Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation. What you do Be the first point of contact on all issues relating to the international payment process. Deliver unparalleled customer service to clients and internal stakeholders via telephone and email. Manage high call and email volumes, and deliver outcomes within restrictive timeframes. Interact with new and existing clients on inbound/outbound calls/emails. Escalate calls within the company if required in accordance with internal procedures. Follow up with clients in accordance with AML/CTF regulations. Communicate effectively with internal departments when required i.e. Compliance. Contact clients in a timely manner to confirm their transfers. Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements. Gain knowledge of and remain up to date on relevant legislation. • Sat, 24 Feb • OFX

Customer Service Officer » Rosebery, Sydney - Customer Service Consultant $75k Super ROSEBERY - 2018 Free parking Full-time | Office based Cox Purtell is currently working with a leading packaging company - with over 40 years in the industry, who are seeking a dedicated and customer-focused individual to join their team as a Customer Service Consultant. As a family-owned company, they place a strong emphasis on their people. Role Overview: Play a pivotal role in providing exceptional customer service (B2B), processing stock requests, and resolving customer queries. This position also involves some office administration and ad-hoc office management duties. Key Responsibilities: Answer phone calls promptly and professionally addressing customer enquiries (low volume). Process orders accurately (quoting, entering, processing, sending documentation) - day to day operations. Process all incoming purchase orders. Courier freight tracking and customer follow up. Excellent verbal and written communication is key - regularly liaise with suppliers, customers and interna teams. Perform general administration duties and maintain records for customer service activities in SAP. Liaise with logistics and supply chain teams to manage stock requirements. Skills & Experience: Extensive customer service experience, preferably in a sales environment. Industry-specific experience is required - FMCG/Consumer goods/Packaging Excellent oral and written communication skills. High EQ - must be a people-person Proficiency in Microsoft Office applications and experience with SAP Strong attention to detail. Ability to multitask and manage time effectively. • Sat, 24 Feb • Cox Purtell

Customer Service » Port Melbourne, Port Phillip - Founded in 1979, our Client is Australia's most trusted commercial kitchen expert and importer of premium commercial and catering equipment partnering with some of the food service industries most recognised and acclaimed brands worldwide. With an industry focused team providing a customer-centric approach to all clients and customers, their high-valued employee's working across warehousing, customer service, sales, marketing, installation, servicing, technical, product support and in-house chefs strives to provide advice and training through the complex variables within the food service industry inclusive of its technology and products. A family-owned business of strong values and commitment to its people, they are currently looking to expand their dynamic team. Therefore, we are currently looking for experienced customer service executives to assist with their transformation and growth to support their future ambitions. About the Role: Clients and Customers being their number one priority, this role will focus on supporting their stakeholder's with installation, service and maintenance, as well as providing comprehensive user training for key products to ensure maximum value and ease of their purchases. Acting as the first-point of contact for all servicing enquiries, successful applicants will be responsible for ensuring that all communication is received and dealt with accordingly through conducting the following tasks: •Ensure the provision of superior customer service to customers when processing orders and dealing with customer enquiries •Ensure appropriate response to customer requests, queries, complaints or issues and/or escalate unresolved issues to the Customer Service Team Leader •Provide customers with advice on additional equipment or accessories that could accompany their sales order •Develop a comprehensive knowledge and understanding of company products and availability in order to effectively respond to customer requirements •Provide back up and administrative support to the national customer service team; maintain filing, office systems and perform other duties as directed Skills And Experience: •Sound IT skills, including the use of MS Office suite and CRM (Salesforce) •Experience in a customer service, call centre environment and office environment Personal Attributes: •Ability to build rapport with customers, understand their needs and provide confidence in our ability to support them and address their issues, in a calm, clear and effective manner •Ability to communicate technical details and specifications in a clear and accessible way to both subject matter experts (SMEs) and non-SMEs Further Information: •Port Melbourne Location •Temporary position with the opportunity to extend •Fun and diverse work culture •Extensive training with on-going support •Generous salary •Monday - Friday (8:30am - 5pm or 11am - 7pm) Apply today to expand your career within a national brand • Fri, 23 Feb • Symmetry Human Resources

Customer Service Representative » Modbury, Tea Tree Gully Area - Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Are you passionate about providing customer service? Exciting opportunity to help out your fellow Australians We are hiring Customer Service Roles to support our client, the Department of Home Affairs, in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of Australians. As a Customer Service Representative, you will be providing essential services to people across Australia and the world. About The Role As a Customer Service Representative supporting the Department of Home Affairs team, you will be providing support services to customers in relation to visa, citizenship, trade and customs related matters. Every customer interaction is unique and you will impart your passion for problem solving and superior customer service and use empathy to deliver optimum outcomes and service for the customer. With access to knowledge content, extensive training and leadership support, you will work in a fast paced, but rewarding role where each call enables you to help a client become more self-sufficient. Operating Hours This is a Full-Time opportunity, we require full availability across our operating hours, Monday to Friday between 7:00am and 7:00pm, with shifts scheduled on a rotating roster. Skills & experience High attention to detail Excellent customer service skills Patience and empathy towards people in difficult situations A team player focus, working collaboratively to exceed expectations Clear communication skills to customers and stakeholders Punctual and reliable Experience adhering to KPI's Intermediate computer skills, ability to navigate multiple screens and a typing speed of 30WPM A willingness to complete an AGSVA Baseline clearance and a Home Affairs Employee Suitability Clearance (ESC). Due to clearance requirements Australian Citizenship is required Benefits Talent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course Datacom offers its people the ability to make a real difference and develop their careers within a supportive environment. We offer options for you to interview virtually. Best in class rewards and recognition program including awards and corporate retail discounts on tap. Paid Parental Leave Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000 Why join us here at Datacom? Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you. APPLY WITH US TODAY LI-DNI • Fri, 23 Feb • Datacom

Customer Service Administrator » Darra, Brisbane - Darra Location Part Time - 16 hours per week (Thursday and Friday) 8.00am-4.00pm Role progressing to full time hours by end of 2024/start of 2025 Full time salary $65,000 plus super Easy access and on site parking available We are currently seeking a dynamic Customer Service Officer to support the daily operational needs of a National Mechanic Servicing business. The successful candidate must have prior experience in a similar fast paced environment and a working knowledge of customer service and administrative processes. You will need to effectively apply these skills and work collaborative as part of s supportive and proactive team. Primary Roles and Responsibility Issue estimates in system for spare parts sales as directed by sales team. Create customer orders and service orders based on purchase orders from customers as directed by sales team. Reconcile and post labour hours onto service orders on time including workshop labour, field service and field engineering. Raise purchase orders in system for all travels and post the expenses to relevant service orders. Liaise with warehouse to prepare shipping and dispatch of customer orders as needed. Prepare all service orders and customer orders ready for closure, check with Operations if all costs have been posted and inform Accounts Receivable Officer for invoicing. Submit A/R invoices to customers by email or on customers' platform. Submit request for issuing credit memos and manual invoices to Finance Manager when needed. Monitor and attend to emails in Brisbane CSO inbox and Brisbane RSC inbox. Make sure emails are forwarded to relevant employees for response on time. Assist and respond to internal and external customers inquiries in conjunction with sales team and technical departments. Responsible for saving and maintaining all documents related to tasks performed by Customer Service Officer in the relevant folders that are required by IT and managers. First point of all incoming calls and forward calls and messages to relevant employees. Raise purchase orders for any shortage of office supplies and equipment after receiving approval from General Manager. Provide and assist training to new employees or other employees in the event of staff absences as needed. Meet operational needs and financial reporting deadlines. Other duties as required by Finance Manager. Above tasks are for Brisbane RSC only. To be successful you will need to: Appreciates and demonstrates commitment to FLANDERS' Vision, Mission, and Core Values Actively role models the FLANDERS' Core Values of caring for people, showing humility, acting with absolute integrity and trustworthiness, never giving up, continually growing, and demonstrating excellence Maintains a professional standard in the daily execution of tasks and duties, the interaction with others and the overall approach to standards, practices and norms, by: Working well as part of a team or group Helping to Create and Contribute to Building a Trust Culture Taking responsibility and accountability for actions and results If you would like to apply for this role, please click the apply now button or email Hannah Limond at hlimondlpcommercial.com.au. Please note, only shortlisted candidates will be contacted LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services • Fri, 23 Feb • LP Consulting Services

Customer Service Officer » Mcgraths Hill, Hawkesbury Area - Develop & maintain customer relationships through service excellence Provide efficient customer service via face-to-face interactions, phone, email Resolve issues related to customer service and delivery in an efficient and timely manner Identifying errors in the inventory system, supply and delivery problems Investigate and resolve customer complaints Client Details The Client is a leading integrated steel manufacturing, distribution and recycling business, providing solutions for commercial and residential construction, large scale and nation-building infrastructure. Description Develop & maintain customer relationships through service excellence Provide efficient customer service via face-to-face interactions, phone, email and fax to meet standards and maximise sales and promote customer confidence and loyalty Resolve issues related to customer service and delivery in an efficient and timely manner through liaison with other site personnel, other Service Centres and major processing centres including identifying errors in the inventory system, supply and delivery problems Investigate and resolve customer complaints with tact and efficiency and refer any problems not adequately covered in Customer Service Standard or beyond own ability/scope to Branch Manager and Account Managers for resolution. Supply accurate quotes to customers and follow up on quotes to maximise sales opportunities Liaise with major processing centres, other Service Centres to ensure effective supply to customers Maintain inventory levels in conjunction with other site personnel Profile The successful candidate will have the below" Previous Customer Service experience previous Sales Admin experience Data entry experience Attention to detail Industry experience Right attitude Quick learner Job Offer Please note - due to an anticipated high number of applicants, only successful candidates will be contacted. Thank you for your understanding. For more information, please contact Janelle at janelle.mirandaadecco.com.au If you believe you have the right attributes and experience, please click the apply button. • Fri, 23 Feb • Adecco

Customer Service » Australia - Hey there Are you someone who loves connecting with people and wants to take your career in retail to the next level? Well, we've got an exciting opportunity for you We're on the lookout for a friendly and dedicated individual to join our Customer Service team in a part-time role (2-3 days) that you can do right from the comfort of your own space Yep, no need to be stuck in an office all the time – though popping in to say hi every now and then is always a plus As the main go-to person for our customers, you'll be rocking it on the phone, through emails, live chat, and even on Facebook. Your mission? Help our awesome customers navigate any questions or hiccups they might have with our fantastic products and services, supporting our stores and online customers. To really shine in this role, you'll need to put our customers first, have a genuine passion for our dazzling dusk product range, be a pro at communication, ace at prioritizing, handle teamwork like a champ, and boast some serious computer skills. If you're nodding along thinking, "Yep, that's me" – then we want to hear from you Just drop us a one-pager (along with your resume) sharing why this role is the perfect fit for you. Can't wait to hear your story • Thu, 22 Feb • Dusk

Customer Service Representative » Darwin Region, Northern Territory - Customer Service Officer Toll People are recruiting Retail/Admin/Customer Service position. Role is an ongoing fulltime casual position 8am to 4pm Monday-Friday in Darwin's East Arm with a view to transferring permanent after 6 months. We are seeking a dynamic person with strong work ethics and a focus on safety in the workplace. To be successful, you will have: Answering emails/data entry on customer notes General administration duties including data entry, diary management, file and document management Dealing with connotes and freight scanners Quality record-keeping and documentation/data integrity Proactively promote the organisation's range of services to increase conversions Coordinate customer service requests and transactions in a contact centre environment, providing general information and professional advice ensuring customer needs are continuously met Identify new business opportunities through inbound and outbound channels for the organisation Achieve individual key performance indicators including adherence, data quality About you: Exceptional communication skills Experience in a customer service/contact centre role is mandatory for this role Exposure to sensitive information in previous roles advantageous Can adapt to a diverse spread of enquiries Sound understanding of strict policies and procedures Have the ability to prioritise work load and multi-task Ability to work well in a team Work in and adapt to a changing environment Demonstrate a high level of relevant computer literacy skills Commitment to holistic customer service Have a strong commitment to safety Must have strong work ethics, be punctual and reliable Be able to work efficiently & accurately within a small team Have attention to detail and customer service About Toll People: Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development. If you're interested in this role, please either click on 'Apply' and uplaod a current up-to-date resume Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and drug & alcohol testing prior to being accepted. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities. www.tollgroup.com/tollpeople • Thu, 22 Feb • Toll People

Customer Service » Subiaco, Subiaco Area - The Client: Join a passionate team within the not for profit sector dedicated to making a positive impact in the community. We're seeking a Customer Service Officer to drive collective change and foster personal and professional growth. As a Customer Service Officer, you'll be instrumental in supporting collective change within our customer service processes. Your role will involve providing exceptional service to our stakeholders while contributing to ongoing improvement initiatives. The Role: Delivering outstanding customer service to stakeholders through various channels, including phone, email, and in-person interactions. Collaborating with team members to identify areas for improvement in customer service processes and implementing effective solutions. Providing support and guidance to customers, addressing inquiries, resolving issues, and ensuring satisfaction. Contributing to the development and maintenance of customer service policies, procedures, and best practices. Participating in training and development opportunities to enhance personal and professional growth. Your Profile: Previous experience in customer service roles, preferably within the not-for-profit sector. Strong communication skills and a customer-focused approach. Ability to work collaboratively with diverse teams to drive collective change and achieve common goals. Proactive attitude towards identifying and implementing improvements in customer service processes. Commitment to personal and professional growth, with a willingness to embrace learning opportunities. What's On Offer: Opportunity to make a meaningful difference in the community through your work. Supportive work environment that values personal and professional development. Competitive salary and benefits package. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Thu, 22 Feb • Robert Half

Customer Service » Subiaco Area, Perth Region - The Client: Join a passionate team within the not for profit sector dedicated to making a positive impact in the community. We're seeking a Customer Service Officer to drive collective change and foster personal and professional growth. As a Customer Service Officer, you'll be instrumental in supporting collective change within our customer service processes. Your role will involve providing exceptional service to our stakeholders while contributing to ongoing improvement initiatives. The Role: Delivering outstanding customer service to stakeholders through various channels, including phone, email, and in-person interactions. Collaborating with team members to identify areas for improvement in customer service processes and implementing effective solutions. Providing support and guidance to customers, addressing inquiries, resolving issues, and ensuring satisfaction. Contributing to the development and maintenance of customer service policies, procedures, and best practices. Participating in training and development opportunities to enhance personal and professional growth. Your Profile: Previous experience in customer service roles, preferably within the not-for-profit sector. Strong communication skills and a customer-focused approach. Ability to work collaboratively with diverse teams to drive collective change and achieve common goals. Proactive attitude towards identifying and implementing improvements in customer service processes. Commitment to personal and professional growth, with a willingness to embrace learning opportunities. What's On Offer: Opportunity to make a meaningful difference in the community through your work. Supportive work environment that values personal and professional development. Competitive salary and benefits package. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Thu, 22 Feb • Robert Half

Customer Service Representative » Malaga, Swan Area - My client are seeking a Customer Service Representative to contribute to positive sales growth by managing customer experience. Client Details Work with this large multinational engineering business specialising in advanced materials science, engineering and manufacturing. The company is well known for its innovative products and solutions, Description Day to day duties involve: Provide Account management and quality customer service to local, national and international customers and distributers with enquires in an efficient, positive and professional manner Liaising and communicating with internal stakeholders (such as production and logistics department) to ensure client's deadlines and expectations are met. Responding to tender and quotations requests and support mid-level dispute resolution and liasise closely with client. Focus on improved customer service initiatives by streamlining sales, order management processes, and resolve customer complaints while prioritizing customer satisfaction and loyalty. Provide effective and efficient administration support as required Sales & Finance Administration: Process sales orders received via email or phone and check Sales orders and invoices processed accurately within acceptable time frames Check and confirm customer account status, discount, inventory & pricing Data Entry for entire production and release order to warehouse via Pronto Review Pending Invoice Register on a daily basis to ensure orders have been processed and/or accounted for or despatched Keep track of pre-payment customers for payment and inform production accordingly Actively participate in team meeting and contribute to the goals and objectives of the office administration team including production and dispatch team Review and update invoice date/details including shipping details and Merge documents of orders been despatched for Finance Team and assist Finance Team with reporting Profile We are looking for an experienced individual with exceptional customer service skills, who will build relationships with existing customers and be able to identify opportunities for sales growth through value selling. The candidate will have excellent written and verbal communication skills along with a high attention to detail when processing sales orders. They will be able to prioritise and multitask effectively. This role requires the ability to work independently and also work within a broader team, the candidate will be a team player. The ideal candidate will demonstrate the company values of ambition, innovation, collaboration and demonstrates integrity. Experience with PRONTO would be highly advantageous. Job Offer Malaga location with onsite parking Work for a large multinational To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Rebecca Jordan on 61 8 6430 6410 • Wed, 21 Feb • PPAU Office Support

Customer Service Officer » Port Franklin, South Gippsland - We are seeking enthusiastic and dedicated individuals to join our client's team as Customer Service Officers at Tidal River, located within the stunning Wilson's Promontory National Park. As a Customer Service Officer, you will play a pivotal role in ensuring the satisfaction and safety of park visitors while upholding the values of conservation and environmental stewardship. Great opportunity for a team player with a passion for wildlife, the outdoors and exceptional customer service in a retail store About the role: Role: Customer Service Officer Location: Wilson's Promontory National Park Start Date: ASAP End Date: 25th March 2024, there is the possibility for extension Hours: Part-time hours (must be available to work weekends) - 15 hours per week Pay Rate: $34.60 per hour Super About the role: As a Customer Service Officer - you will be assisting with the retail shop front, general visits and other requirements. Duties will include but not limited to: Work at the general store to provide service to guests. Coordinating local updates and monitoring of Parkstay campsite and accommodation bookings. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. Process transactions, issue receipts, and maintain a secure cash drawer in compliance with company policies and procedures. Work collaboratively with fellow team members to achieve store goals and maintain a positive work environment. Undertake Fire and Emergency response activities in accordance with requirements and level of training. Other ad hoc duties Desirable skills and attributes for the role: We are looking for team players with excellent customer service skills, great can-do attitude and passion for wildlife and outdoors. If you had previous experience in face-to-face customer service and basic administration - the role might be perfect for you You will also have: Great communication skills Working with children check is required for this role Good computer skills (Microsoft Office) Passion for nature and outdoors Interested? Make sure to apply We look forward to hearing from you. • Wed, 21 Feb • Hudson Australia

Customer Service Representative » East Ryde, Ryde Area - Benefits Global medical company Contract until 30 June (possibility for extension) WFH 1 day per week Parking onsite and close to transport links $36-38.00 per hour Supportive team & manager About the company Join a global medical device company, with an innovative and forward thinking approach to the healthcare industry specialising in unique and market leading products. A company driven to progress and continuously strive for success whilst maintaining commitment to their customers and ensuring a positive patient outcome. About the opportunity In your new customer service role you will report directly to the customer service manager, working as part of a team of customer service representatives. You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries. You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally. Duties Ordering replacement or new product orders Assisting with manufacturing claims Ensure complaints are resolved quickly and expertly, and escalated when required Provide a high level of Customer Service Use of ERP system (SAP) Support field personnel Skills and Experience Experience in Customer Service in a FMCG, Medical Device, Pharmaceutical or Biotechnology organisation Strong communication skills SAP experience advantageous Strong attention to detail and multi-tasking ability Empathetic and professional interpersonal skills Culture A team environment, encouraging internal growth and development. Employees truly care about the what they do, this positively impacts the environment of the office. How to Apply Click apply or contact Jenn Bowder, Recruitment Consultant on 02 8877 8702 / 0488 808 523 for a confidential discussion. About us Healthcare Professionals Group recruit all positions, at all levels, into biotechnology, medical devices, pharmaceutical and scientific companies. For more pharmaceutical, medical or healthcare related job opportunities visit www.hpgconnect.com • Wed, 21 Feb • Healthcare Professionals Group

Cooks & Customer Service » Nowra-Bomaderry, South Coast NSW Region - On Line Recruitment are currently looking for Cooks, Kitchenhands and Front of house staff Huskisson is a prime tourist spot on the South Coast, and our client has capitalised and operates one of the few Fish and Chip, seafood and takeaway cafes in the area. Providing incredible food coupled with great, friendly customer service is a hallmark feature of this centrally located business right by the water. This ideal position is looking for people who are customer service focussed, has the ability, and prepared to learn to cook basic foods like fish and chips and is looking to support tourism and the local community. If you have further retail of café experience you may find a shift manager position is more appealing to you You can bring your leadership and team management skills to continue to deliver exemplary results and continue to grow and nurture a career. As Food and Beverage Assistant, you will be required to; Take orders from the public Assist in preparation of take away meals Ensure Café service areas are kept to a high hygienic standard Utilise cash registers to process sales Be customer service focussed What we are looking for in a Takeaway Assistant To be successful in this role, there are a few things we are looking for: Retail or commercial cookery background (Advantageous but not required) Reliability Demonstrated ability to develop strong and positive working relationships Ability to manage changing priorities in a fast paced and productive environment Willingness to take initiative, contribute and bring fresh ideas and make decisions quickly and effectively You are focused, positive and love to achieve results A strong team player who also has an ability to work autonomously If you don't meet all of the above requirements - but believe you have something special you could bring to this role (or any other role across our team) - we still want to hear from you We have many Food and Beverage positions all across the Nowra region. Please continue with your application and we will be in touch. For further information regarding this position please call Scott Kenny on 4421 2700 . Or click " APPLY NOW " to apply instantly. All submissions will be treated as private and confidential. Whilst all applications will be considered, only those who are shortlisted for the position will be contacted. • Wed, 21 Feb • On Line Recruitment

Customer Service Representative » Keilor Park, Brimbank Area - Benefits Put your career on the pathway to success by working with an industry leader Benefit from a generous discount policy on a wide variety of company products Collaborate in a supportive, friendly, and well-established work environment Parking is always accessible and easy to find on-site The Company Known for distributing innovative and cutting-edge consumer products, this growing company is an established and highly regarded industry leader based in the Northern suburbs of Melbourne. Due to rapid expansion, this organisation is seeking a Technical Customer Service expert on a full-time permanent basis. The Position Reporting to the Customer Service Team Leader, your duties will include: Manage inbound and outbound calls, emails, and service desk tickets to resolve product, technical or customer support issues Oversee product warranty and replacement processing, organising parts as required Actively troubleshoot product and technical customer service enquiries Respond to product related enquiries with user-friendly support and instructions Maintain accurate customer records and high-quality service level at all times Escalate issues deemed necessary to Support Team Leader / Service Manager Attend weekly service meetings and share ideas and feedback Coordinate the return of faulty goods for assessment by our internal technical team The Candidate The successful applicant will have demonstrated experience in manufacturing, distribution, or retail, working in a Customer Service and/or Technical Support position with the following skills: High level of technical knowledge, or the ability to troubleshoot and resolve complex customer enquiries Ability to comfortably use and navigate customer service ticketing system (essential) Effective interpersonal communication skills, both written and verbal High attention to detail and data entry to maintain accurate customer records Positive and friendly demeanour, with an ongoing commitment to ensuring quality service If you possess the required skills and experience and are passionate about customer service, please hit the 'Apply Now' button to submit your application, or alternatively contact Danira Dulic on 03 9088 2279 for a confidential discussion. • Wed, 21 Feb • Bryco Consulting

Customer Service » Melbourne, Melbourne Region - The Role Reporting to the Sales Director, this role will be a full-time position based from home. Your key responsibilities include, however not limited to: Conduct sales calls professionally, whilst following a proven call structure to deliver the information the clients need, whilst positioning our business and closing the sale Lead management for sales conversion and controlling your own calendar Creating genuine connections and building rapport with prospective clients to reflect company values Responding to leads and answering questions about products, prices, timelines, capabilities and any other questions that may arise in a timely and efficient manner Skills and Experience Enthusiastic team player with a proactive approach to work A positive “can do” attitude Ability to build rapport - you need to be comfortable to pick up the phone and have a chat Drive & motivation to succeed for yourself and your team Passion for being your best - you’ll need to be a lover of learning and improving Prior sales experience for a minimum of 12 months Confident manner and eager work ethic Excellent communication skills Permanent Australian residents will only be considered Experience In engaging and converting warm leads into prospective clients Company Culture & Benefits They are a company that: Continuously growing and invests in exploring new markets Truly values its employees and the efforts they bring Can provide career progression opportunities Work from the comfort of their own home Provide opportunities for monthly bonuses To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Marc Lock on 9948 9499. • Tue, 20 Feb • Veritas Recruitment Essendon Partnership

Customer Service » Mulgrave, Monash Area - Inbound calls/emails for a leader in the home care business offering worlds best cleaning tools | Summer hrs - finish at midday on Friday | Mulgrave You will be working for a family-owned company that has been a global leader in the home care business for over 140 years, spanning over five generations, it has developed the world’s best cleaning tools. Having had strong performance throughout the last 12 months they are now looking to expand their team and are on the lookout for their next customer service consultant to join a small team of professionals taking calls and responding to emails from their customer base. WHATS IN IT FOR YOU - Salary $60,000 Super (negotiable subject to experience) - Permanent full time role - Convenient South Eastern Suburbs location (Mulgrave) with onsite parking - Access to some of the worlds best cleaning tools - Monday to Friday with early finishes on Fridays during summer hello work life balance THE ROLE Located in the South Eastern Suburbs you will be part of the customer care team and will be the first point of contact for their consumers. Your day will consist of managing consumer enquiries, responding to emails, handling inbound calls and assist in the outlet shop as required. Aiming for first touch resolution you will use your excellent customer service skills to assist in finding the best solution for the consumer with their enquiry. A BIT ABOUT YOU - Customer service experience in call center (ideally) OR retail environment or reception/administration - Excellent written and verbal communication skills - Strong computer skills including MS Office - Word and Excel - Experience with troubleshooting and warranty claims (ideally in small electrical products - nice to have however not essential) This is a great opportunity to join a small team with a great work life balance - no late hours or weekends in addition to working with a great product that you have access to for your own personal use at home If this sounds like your perfect next role, click APPLY or please contact Jess 0409 965 501 if you have any further questions. • Mon, 19 Feb • SMAART Recruitment

Customer Service Assistant » Homebush South, Strathfield Area - Sydney Easter Show is coming, and we are super excited On behalf of our client, we are now looking for many enthusiastic and helpful customer focused Showbag Sales Assistants The Easter Show will be running from Friday 22nd March - 2nd April 2024 Your main responsibilities will include: Selling showbags and develop an understanding of the products sold Ensuring exceptional customer service is always provided Correctly operating point of sale/register Maintenance of clean and tidy work area Showing initiative and be a great team player Skills and experience In order to be successful, you must have: Cash handling experience - essential Flexibility with shifts is required and you must be available for the duration of the Easter show especially public holidays Previous retail or customer service experience in a busy environment - highly desirable Ability to commit to at least 9 out of the 12 days of this exciting experience A positive-can do attitude with excellent communication skills All applicants must be available for a mandatory unpaid, on-site induction on Thursday 21st March 2024. How to apply To express your interest in this role please click the apply button below • Sat, 17 Feb • IPA Personnel

Customer Service Consultant » Hoxton Park, Liverpool Area - Customer Service Consultant $70k Super HOXTON PARK - 2171 Full-time In-office role 6m FTC (potential to convert to perm) Cox Purtell is currently working with a global leader in functional furniture fittings, who are seeking a dedicated and customer-focused individual to join their team as a Customer Service Consultant. As a family-owned company, they place a strong emphasis on their people. Role Overview: Play a pivotal role in providing exceptional customer service, processing stock requests, and offering technical advice to customers. This position also involves supporting visitors in the Showroom and assisting with reception duties when necessary. Key Responsibilities: Answer phone calls promptly and professionally (c. 10 - 15 per day), addressing customer inquiries with industry technical knowledge. Process orders accurately and provide guidance to customers as needed. Respond to customer emails using the CRM system and ensure timely communication. Perform general administration duties and maintain records for customer service activities. Infrequently attend to customers at the showroom, providing support throughout their visit. Liaise with logistics and supply chain teams to manage stock requirements and support new product releases. Skills & Experience: Extensive customer service experience, preferably in a sales environment. Industry-specific experience (furniture) - highly regarded Excellent oral and written communication skills. Proficiency in Microsoft Office applications. Strong attention to detail. Ability to multitask and manage time effectively. Technical knowledge of kitchen hardware is preferred but not essential. Required Behaviours: Respectful, trustworthy, and humble demeanor. Accountability and assertiveness in actions. Approachable, friendly, and customer-focused attitude. Strong attention to detail and proactive approach. Willingness to learn and adapt to new challenges. Resilient and able to work under pressure efficiently. Why Apply? Be part of a global company with a strong focus on people and values. Opportunity for growth and development in a supportive work environment. Work with a dynamic team committed to delivering exceptional customer service. If you're a customer-focused individual with a passion for providing outstanding service and technical support, we want to hear from you Apply now and become a part of the team. • Thu, 15 Feb • Cox Purtell

Customer Service Representative » Braeside, Kingston Area - We are currently working alongside a leading global marketer and manufacturer of branded screening and shading products. They have been in operation since the 1970’s and are looking for a Customer Service Representative to join their team on a permanent basis. This position will be reporting to the Customer Service Manager, it is a full-time position with an immediate start. Key Responsibilities: • General Account Management • Processing and Tracking of Orders • Ensuring constant communication with the businesses that this company is working with • Resolving customer inquiries across a large variety of products • General Supply Chain duties (ie: processing invoices and export orders) • Liaising with a variety of key stakeholders both internal and external to the company About You: • Experience in a similar Customer Service position involving B2B interactions • You have the ability to take initiative and problem solve, as well as meet deadlines • Previous exposure to CRM systems, including either Salesforce or Zendesk is preferred • Previous experience on the phone regularly speaking to customers • You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios Benefits for You: • WFH 2 days a week • Great Team Culture • Onsite Parking To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2114. • Thu, 15 Feb • Veritas Recruitment Clayton Partnership

Customer Service Officer » Coolaroo, Hume Area - The Company Work for a respected and global manufacturer that is committed to providing reliable solutions and offers a wide array of high-quality products. Having operated for several decades, this business is located in Broadmeadows, and they are seeking a friendly and experienced Customer Service Officer to join their tight-knit team. The Benefits Competitive salary on offer Easy, accessible on-site car parking Guidance and support with on-the-job training Receive income protection insurance Enjoy monthly morning teas work events and celebrations Receive yearly renumeration bonus plus Christmas gift Receive comprehensive training The Position Reporting to the Customer Service Supervisor, your duties will include: Answer customer enquiries via phone and email Investigate stock availability whilst liaising with warehouse Execute end-to-end order processing within a designated time frame Finalise invoices and provide quotes to customers Prepare sales orders for delivery ensuring data is correct Handle customer concerns and provide the appropriate solution Provide general administrative support to Sales and Marketing Liaise closely with National Sales Manager, Territory Managers and Sales Reps The Candidate Applicants for this position must be experienced, product-based, and possess the following skills: Ability to multi-task and deliver within deadlines Friendly and professional customer service manner Strong verbal and written communication skills A manufacturing and distribution background is highly desirable An understanding of pr9ocessing orders via EDI will be highly regarded This role is operating Monday through to Friday 8:30am - 4:30pm and is available for immediate an start. If you are seeking the next challenge in your career and have a passion for customer service, please hit the 'Apply Now' button to submit your application, or alternatively contact Lauren Toledo on 03 9088 2279 for a confidential discussion. • Thu, 15 Feb • Bryco Consulting

Customer Service Consultant » South Brisbane, Brisbane - Great 6 months opportunity to work as a Call Centre Consultants within a well known organisation for a 6 months contract with a potential to extend or secure a permanent position. The Role: Opportunity to work as a Customer Service Consultant Based in South Brisbane with limitless surrounding amenities Hourly Rate: $34.58/Hour Super Working Hours: Monday - Friday Rotational Hours between 7:00 AM - 7:00 PM Working Arrangements: Full time in office Ideal Start Date: 18th March 2024 Responsibilities: The Customer / Client Services Officer will be responsible for the following, but not limited to: Interpret callers' requirements, redirect calls to the appropriate area and respond to straight forward queries; Acting as an escalation point for more experienced Customer / Client Services Officers, to assist in the re-direction and resolution of queries; Have some accountability for the quality of outcomes; Updates databases to reflect changes to the status of customers and prospective customer; Arranges the dispatch of goods, information kits and brochures to customers and interested parties; and Any other duties incidental to the above. Ideal candidate: Our client is looking for a team player with excellent customer service and communication skills and ideally previous call center experience. Successful candidate will have: Familiarity with ticketing / case management systems; Ability to work within established routines and guidelines; Carries out their assigned duties under general direction; The ability to communicate, written and verbally, clearly and effectively with all levels of internal staff and external clients; and May be required to check the work or provide guidance to other employees at a lower level or provide assistance to less experienced employees at the same level. Why apply with Hudson? Wondering which agency to contact for your next contracting role? At Hudson, we value our contractors. With over 25 years of experience and networks in the government sector we strive on building a long and lasting relationship with you. You are not just another application to us. We work hard to offer you exceptional opportunities over and again, searching extensively for the best fit for both you and our client Want to know more? Apply now How to Apply: To submit your application, please click Apply Now For a confidential discussion and more information please contact me on Saarini.Krishnahudson.com • Wed, 14 Feb • Hudson Australia

Customer Service Consultant » Kununurra, East Kimberley Area - We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full time basis in Kununurra Branch. In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support. The core responsibilities in this role include: Receiving inbound calls and email inquiries from domestic customers Proactively making outbound calls to our existing customers to promote our products and services Resolving customer queries quickly and accurately Scheduling appointments for residential customers Converting incoming inquiries into sales opportunities Liaising with your fellow colleagues Meeting call and internal sales targets Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance. Requirements: Experience working in customer service or call center environments (essential) Demonstrated experience in phone sales and converting inquiries into sales Capable of working with multiple database systems and email programs with experience in word and spread-sheet packages desirable Proficient with communicating verbally and electronically Able to work calmly under pressure while multi-tasking Proven problem-solving skills Ability to focus on delivering a 'wow' experience to customers Ability to work in a team environment to support fellow colleagues Professional, reliable and punctual. Accurately enter data into systems As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks. Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business employs some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programs for colleagues to enhance their skills. Employee Testimonials: "The team culture is inclusive, family-oriented and feels like a small business even though it is global" Lisa Craker "I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years." Sierra Warrington “The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.” Renay Fagan • Wed, 14 Feb • Rentokil Initial

Customer Service Consultant » Braeside, Kingston Area - Customer Service Coordinator - hybrid WFH and the Braeside office A workplace that believes in offering encouragement and support allowing the team to perform at their best and work together. Providing exceptional customer service comes naturally to you and you enjoy being the first point of call for customer enquiries. You are always one step ahead. The role includes: Managing the relationship with the customer from beginning to end ensuring the process is seamless. Responding to customer inquiries promptly and professionally via phone and email. Providing accurate and detailed information about products, services, rates, and policies. Assisting customers in selecting appropriate solutions based on their needs. Problem solving by addressing any customer concerns and resolving any issues that may arise. Maintaining accurate and up-to-date records and customer information. What you can bring: A few years' experience in a customer focused role. Your enjoyment of working with customers over the phone and via email Ability to work autonomously as well as a part of a team. A proven track record for exceptional customer service Outstanding interpersonal, written, and verbal communication skills Ability to work in a fast-past paced environment. Possess problem solving skills. You are comfortable taking the initiative and working autonomously. Have a sense of urgency in all tasks. Have strong computer skills - working knowledge of Salesforce would be great but they are happy to train. What is on offer for you: Hybrid working model - Mon-Wed Braeside office and Thurs/Fri WFH Monday to Friday - rotating rosters every 2 weeks between the hours 6:30am - 8pm. No weekends Great team to work with. A competitive base salary dependant on experience $67K - $70K plus 11.5% super plus an annual bonus if KPI's are met. The opportunity to work for a well-established and secure organisation. Fun activities throughout the year like Christmas in July. On-going training and development. If you are passionate about delivering outstanding customer service and thrive in a fast-paced environment, we encourage you to apply. • Wed, 14 Feb • Conquest Personnel Pty Ltd

Customer Service » Dandenong East, Greater Dandenong - Busy branch Join our front-line people and be the face of our business. Opportunity for growth with the wider business. What’s in it for you? Full day induction to help you settle into the business and position. Enrol to Internal Sales programs and explore who our customers are and different communication methods for customers with different needs. We want you get the best when it comes to delivering results and driving customer success. Uniforms supplied – feel like a team. Recognition programs and bonus scheme for your performance. Access to attractive retail discount and earn cashback 1 paid Volunteer Leave Day per calendar year Parental leave top-up allowance Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services We are looking for a motivated individual to join our team based in Dandenong VIC. This role is for someone that likes a fast-paced environment with a passion for delivering the best customer service. As part of your role , you will provide customers with product and technical support via face to face, phone, or processing orders that come through via email. In return, we offer: Career development - fantastic opportunity to further develop your career this can either progress into sales representative or management. Get reward for your efforts - Monthly and quarter bonus payments for your contribution and hard work, get paid while giving back to the community and receive a gift card every time you refer a friend valued at $2000. Ongoing training and development - over 1000 in-house training courses available to all our employees to help develop new skills. Who are you? Mechanical aptitude with industrial product knowledge is advantageous Good Customer service skills through proven work history Computer literate at an intermediate level The ability to multitask and priorities your workloads Team player to support other areas when required Why us? Motion is Australia’s leader in the distribution of Bearings and Power Transmission. We operate across Australia, New Zealand, Indonesia, and Singapore. With 1700 staff members in Australia, we promote a culture of continuous learning and assisting you to reach your full potentials. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. Find out more at: https://www.motion.com.au/ Join us on this exciting journey of success and growth and let us help you empower your career with us MOTION is an equal opportunity employer You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position. • Fri, 09 Feb • Motion Asia Pacific

Customer Service Representative » Greenslopes, Brisbane - About Us National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When you join National 360, and throughout your employment, we want to ensure that the information provided to you accurately aligns with workplace practices – ask us anything, and we will give you a straight answer. About Our Benefits 360 Champions and 360 YOU are our reward & recognition and benefits programs, designed to celebrate the achievements of our dedicated and talented team, as well as deliver programs that support holistic wellbeing. When you join National 360, you will have access to: Flexible working practices – work from home 1 day a week and receive support to work the way that best suits you. 5 weeks of annual leave to enjoy long European summers, extra-long weekends, or to spend more time with your family & friends. Exclusive perks & discounts from a range of retailers including Chemist Warehouse, Event Cinemas, and Virgin Australia. A company laptop Rewards to acknowledge tenure & effort, including performance bonuses and company-sponsored holidays. Salary packaging via novated leasing and salary sacrificing. Generous paid parental leave entitlements. The opportunity to relocate almost anywhere in Australia. Pet friendly offices where your four-legged friend is welcome Discounted health insurance premiums & full excess coverage through N360s Corporate Plan with HCF. Company-sponsored team events and recognition awards. Professional counselling with a registered psychologist through our Employee Assistance Program. Movement & mindfulness workshops. For further detail about our industry-leading benefits & reward programs, visit https://national360.com.au/careers/360-careers. About the Role The Customer Service Representative role responds to all of National 360s customer inquiries and referrals specifically relating to injury, disability, or rehabilitation. As first point of contact for our clients and therapists, this role acts as an integral part of the National Customer Service Team, further enhancing our highly regarded market reputation. Working from our office in Brisbane , this role reports to our Customer Service Supervisor, who has the passion for great team work, good communication & thrives for her team to succeed. The customer service team meet daily to connect and share information and to ensure that workload is balanced amongst all team members. Key responsibilities include: Acting as the first point of contact for customer phone inquiries Responding to incoming emails and completing data entry Providing general administrative support to internal Therapists Liaising with Allied Health Team Leaders regarding capacity of therapy services to best meet client needs Coordinating office duties including ordering stationery and office supplies Triaging phone calls and messages across internal departments as required Developing meaningful and trusting relationships with internal & external stakeholders About You We like to keep an open mind when it comes to bringing customer service representatives on board With that being said, there are a few requirements for our customer service representatives, which are: 1 years experience working in an administrative capacity and call centre environment NDIS or Healthcare related industry experience preferable AHA Qualified applicants are welcome to apply Intermediate MS Office (Word and Excel) and data entry skills Strong written & verbal communication skills Outstanding attention to detail NDIS worker screening clearance and WWCC (or willingness to apply) Must have full working rights in Australia To obtain a copy of the position description or for more information on what it’s like to work at National 360, call Tess Lim on 0423 181 749 or email tess.lim national360.com.au We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, those living with disability, all gender identities, LGBTQIA, people of any socioeconomic status, of any age, race, national origin, or ethnicity. We believe each person’s uniqueness makes us even better at the work we do. • Fri, 09 Feb • National 360

Customer Service » Adelaide, Adelaide Region - Our Client based in Netley who specialise in LED lighting manufacturer servicing the Electrical Wholesale industry is looking for an experienced Customer Service person to join their team. Great Team environment this role is offering a genuine temp to perm opportunity. Hours and Pay: Monday to Friday 9am to 5pm $35 per hour About the role: Able to manage all incoming calls in a professional manner Providing commodity quotations. Supporting other departments with order processing. Follow-up deliveries. Manage internal and external customers’ requirements. Keep records of customer interactions, process customer accounts and file documents Follow the Clients policies and procedures. To be successful: Able to prove previous customer service roles Have excellent communication skills via both phone and email Able to build effective Business relationships with both customers and internal teams Accurate data entry skills with a an excellent attention to detail Previous experience in using various computer packages and CRM's. If you think you think this role sounds like you, please hit the "Apply now" button. • Fri, 09 Feb • Omini Recruit

Customer Service representatives » Brisbane, Brisbane Region - Customer Service representatives Starting Immediately 1-3 years Experience $30-$35 per hour Are you seeking a new role that you can use your relationship and communication skills in professional environment? Look no further Introducing our Customer service representative role, Required Skills, Qualifications and Experience Good phone manner 1-3 years' experience in a similar role Good multi-tasking skills worked in a fast-paced environment Experience with Microsoft Office programmes What you need to be successful in the role High verbal and written skills Excellent organisational skills Monitor and maintain multiple tasks. Have high integrity within the work place Ability to work in a dynamic team setting Apply If this role sounds like your ideal next career move, then prompt application is recommended for consideration. For further information on this opportunity please contact Josh Payne at Core Talent: • Fri, 09 Feb • Core Talent Pty Ltd