It Support Jobs. Queensland

Senior IT Support Officer » Virginia, Brisbane - At Powerlink, every possibility starts with you We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen. Life at Powerlink As the Senior Information Technology Support Officer, you’ll help us connect a more sustainable energy future for more than five million Queenslanders and 253,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible. We offer robust leadership development through integrated programs, fostering growth across all levels. Available to you will be working a 9-day fortnight with RDOs every second week. Health & wellbeing benefits, including corporate health plan with employee discounts, annual flu vaccinations. Find a career that matters and lasts Are you passionate about providing exceptional customer service whilst driving proactive IT solutions? Excelling in a dynamic, multi-site setting and committed to elevating end-user experiences, we invite you to join our customer-centric Technical Services team as a Senior Information Technology Support Officer. We have two exciting opportunities available with our organisation. The first position involves providing dedicated service at our Bowen Hills hub, while the second role focuses on servicing our regional hub in Townsville. The successful candidate for the latter role has the flexibility to be based in either Townsville or Brisbane, with regular travel expected. In this diverse and expansive role, you will be the face of Business IT, overseeing the comprehensive management of end-user technology. Your responsibilities will span from the administration and configuration to the deployment of client-facing technology and Standard Operating Environment (SOE). In this role you will; • Represent Business IT and associated services, providing autonomous support away from the head office as part of a virtual IT operations team. • Support operational objectives and priorities, including Service Desk support and deployment of new products and equipment. • Proactively create and distribute approved software packages, adhering to ITIL and best practice service delivery frameworks. • Operate IT security technologies to ensure appropriate measures are maintained, including maintaining operating system updates and patching processes. The community you will join Reporting into the Technical Services Team Leader - this role will see you delivering top-notch IT support services that prioritise the needs of our customers. With a focus on proactive problem-solving and advanced technical expertise, we strive to create a seamless computing environment across multiple locations. Our team values collaboration, innovation, and a customer-centric approach in everything we do. Your expertise Significant hands-on experience providing technical support to end-user computer technologies. Recent qualifications in Microsoft technologies or significant relevant experience. Demonstrated experience supporting collaboration and A/V/VC technologies (MS Teams). Excellent written, interpersonal, and oral communication skills. Demonstrated ability to deliver IT support services across a multi-site environment. We’d also love you to have: Relevant professional qualifications in ITIL practices and/or other applicable audit or industry standards Degree qualifications in a relevant discipline such as Information Technology, IT Security or Computer & Data Sciences. Driven by a commitment to service excellence, you will demonstrate a passion for exploring new and innovative work methodologies. Your capacity for critical thinking equips you to propose practical and effective solutions. Please note there is potential for on call roster/requirements for outside work hours. Be the start of every possibility To kick start your career at Powerlink, apply by clicking the button above, attaching your resume and cover letter on our careers page before midnight on Monday 18 March, 2024. Kindly be aware that the Recruitment team will commence the review process during this period. There’s lots to love about a career with Powerlink. But our people say there’s three things that really stand out: A career that matters and lasts: You’ll shape a progressive career connecting more than five million Queenslanders to a world-class, clean energy future. Unique work and the chance to grow: You’ll help find smart solutions to interesting problems as you develop your skills and impact every day. People who love to support and share: You’ll build relationships with experienced, down-to-earth people who you’ll be proud to work with. For all enquiries, contact our recruitment team at recruitmentpowerlink.com.au . Our commitment to inclusion and belonging At Powerlink, we champion inclusion and belonging by supporting every candidate during the recruitment journey. Please inform us of any needs or adjustments for a more inclusive process, including sharing your preferred pronouns. As a Veteran-Friendly Employer, we value the skills Veterans bring and ensure equal opportunities. Let us know if you're a Veteran for tailored support. Successful applicants will undergo necessary pre-employment checks. As advocates of the Circle Back initiative, we pledge to respond to all applications promptly. • Tue, 05 Mar • Powerlink

Maintenance Operations Support Officer » Queensland - challenge of getting the seemingly impossible done, and doing it safely. Delta Facilities Management offers maintenance... Support Officer to join the team at our Cannon Hill Office in Brisbane. The Position This position will be based out... • Tue, 05 Mar • Compass Group

Child Safety Support Officer , Children, Youth Justice and Multicultural Affairs » Brisbane, QLD - To deliver culturally appropriate, practical prevention, early intervention support services to families utilising... a range of strategies, including consultation, support and advice, to strengthen the family unit and assist in the diversion of families... • Tue, 05 Mar • Queensland Government

HR Support Officer , Queensland Health » Brisbane, QLD - The Department of Health Recruitment Services Team have an exciting opportunity for a permanent HR Support Officer... to support the team deliver recruitment activities for hiring managers. Job details Position status Permanent Position... • Tue, 05 Mar • Queensland Government

Female Disability Support Worker -High Medical Needs » Logan Reserve, QLD - ACCORD CARE is trusted in the provision of person-centred disability support services to NDIS participants. We provide... in Logan Reserve area to provide 24/7 support in the home and out in the community for a High Medical needs Participant... • Tue, 05 Mar • Accord Care • $40.26 per hour

Net Ops System Support Specialist » Queensland - Systems Support Specialists located in Brisbane (Newstead), Rockhampton or Townsville within our Operations team... Operations Systems Support Specialists provide user support and manage its functional configuration. As the... • Tue, 05 Mar • Energy Queensland

Business Support Officer » Fortitude Valley, QLD - Business Support Officer We are seeking a diligent and detail-oriented individual to join our team as a Project... and providing general administrative support to our dynamic team. What you will be doing Project Administration: Ensure... • Tue, 05 Mar • RPS Group

Return to Work Support Services Clinician| Sunshine Coast » Sunshine Coast, QLD - Canada - to contribute, and continuous support in our career and personal milestones are just a few standards that are most valued within BiM.... Work with us and with our amazing team to make a real difference in people’s lives. To learn more about what it... • Tue, 05 Mar • Back in Motion Rehab

Return to Work Support Services Clinician| Sunshine Coast » Sunshine Coast, QLD - Canada - to contribute, and continuous support in our career and personal milestones are just a few standards that are most valued within BiM.... Work with us and with our amazing team to make a real difference in people’s lives. To learn more about what it... • Tue, 05 Mar • Back in Motion Rehab

Training Support Manager - Pacific Labour Facility » Brisbane, QLD - Title: Training Support Manager - Pacific Labour Facility Job Description: Training Support Manager - Pacific Labour... in Australia. It connects Australian employers with workers from participating countries, supports the administration... • Tue, 05 Mar • Palladium International

Senior IT Support Officer » Virginia, Brisbane - At Powerlink, every possibility starts with you We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in a generation energy challenge. Join us and make it happen. Life at Powerlink As the Senior Information Technology Support Officer, you’ll help us connect a more sustainable energy future for more than five million Queenslanders and 253,000 businesses. Your work with us is about every light turned on, every community connected, and every future made possible. We offer robust leadership development through integrated programs, fostering growth across all levels. Available to you will be working a 9-day fortnight with RDOs every second week. Health & wellbeing benefits, including corporate health plan with employee discounts, annual flu vaccinations. Find a career that matters and lasts Are you passionate about providing exceptional customer service whilst driving proactive IT solutions? Excelling in a dynamic, multi-site setting and committed to elevating end-user experiences, we invite you to join our customer-centric Technical Services team as a Senior Information Technology Support Officer. We have two exciting opportunities available with our organisation. The first position involves providing dedicated service at our Bowen Hills hub, while the second role focuses on servicing our regional hub in Townsville. The successful candidate for the latter role has the flexibility to be based in either Townsville or Brisbane, with regular travel expected. In this diverse and expansive role, you will be the face of Business IT, overseeing the comprehensive management of end-user technology. Your responsibilities will span from the administration and configuration to the deployment of client-facing technology and Standard Operating Environment (SOE). In this role you will; • Represent Business IT and associated services, providing autonomous support away from the head office as part of a virtual IT operations team. • Support operational objectives and priorities, including Service Desk support and deployment of new products and equipment. • Proactively create and distribute approved software packages, adhering to ITIL and best practice service delivery frameworks. • Operate IT security technologies to ensure appropriate measures are maintained, including maintaining operating system updates and patching processes. The community you will join Reporting into the Technical Services Team Leader - this role will see you delivering top-notch IT support services that prioritise the needs of our customers. With a focus on proactive problem-solving and advanced technical expertise, we strive to create a seamless computing environment across multiple locations. Our team values collaboration, innovation, and a customer-centric approach in everything we do. Your expertise Significant hands-on experience providing technical support to end-user computer technologies. Recent qualifications in Microsoft technologies or significant relevant experience. Demonstrated experience supporting collaboration and A/V/VC technologies (MS Teams). Excellent written, interpersonal, and oral communication skills. Demonstrated ability to deliver IT support services across a multi-site environment. We’d also love you to have: Relevant professional qualifications in ITIL practices and/or other applicable audit or industry standards Degree qualifications in a relevant discipline such as Information Technology, IT Security or Computer & Data Sciences. Driven by a commitment to service excellence, you will demonstrate a passion for exploring new and innovative work methodologies. Your capacity for critical thinking equips you to propose practical and effective solutions. Please note there is potential for on call roster/requirements for outside work hours. Be the start of every possibility To kick start your career at Powerlink, apply by clicking the button above, attaching your resume and cover letter on our careers page before midnight on Monday 18 March, 2024. Kindly be aware that the Recruitment team will commence the review process during this period. There’s lots to love about a career with Powerlink. But our people say there’s three things that really stand out: A career that matters and lasts: You’ll shape a progressive career connecting more than five million Queenslanders to a world-class, clean energy future. Unique work and the chance to grow: You’ll help find smart solutions to interesting problems as you develop your skills and impact every day. People who love to support and share: You’ll build relationships with experienced, down-to-earth people who you’ll be proud to work with. For all enquiries, contact our recruitment team at recruitmentpowerlink.com.au . Our commitment to inclusion and belonging At Powerlink, we champion inclusion and belonging by supporting every candidate during the recruitment journey. Please inform us of any needs or adjustments for a more inclusive process, including sharing your preferred pronouns. As a Veteran-Friendly Employer, we value the skills Veterans bring and ensure equal opportunities. Let us know if you're a Veteran for tailored support. Successful applicants will undergo necessary pre-employment checks. As advocates of the Circle Back initiative, we pledge to respond to all applications promptly. • Tue, 05 Mar • Powerlink

Desktop Support Officer (IT) » Brisbane, Brisbane Region - Our esteemed client is undertaking a digital transformation and require the assistance of a Desktop Support Officer with previous experience working in large enterprise scale environments. The Desktop Support Officer will provide information technology support services to deliver required customer satisfaction and service quality levels to the organisation and is instrumental in providing operational knowledge, experience and escalation for Incident Management, Problem Management and Request Fulfillment. Requirements The position requirements are: Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient manner following established policies, procedures and standards for Digital Products and Services. Ensure issues are escalated to the relevant Digital Platforms as required; Analyse and resolve requests to maximise resolution at point of call, otherwise allocate requests based on resolver group availability and escalate as appropriate; Provide meaningful, relevant, timely and accurate updates to call logging system including identifying the urgency and impact of request. Adhering to set processes and investigating issues in systems and services and assist with the implementation of agreed remedies and preventative measures; Respond to customer requests within agreed service level timeframes, ensuring customers are kept informed and notified of call resolution and closure. Ensuring customer service is enhanced through provision of a quality support service for Digital function to meet organisational and customer objectives; Build and install hardware and software to Digital standards, ensuring appropriate configuration, connectivity and functionality; Contribute to the development, creation and maintenance of Service Desk and Desktop Support improvements, processes, procedures and documentation, training materials and creation of Knowledge Base (KB) articles; Provide coaching and mentoring to other team members with the adaptation of new and / or changed processes, training and knowledge sharing; Contribute to innovation and continuous improvement of the Desktop Support, Service Desk function and Digital Platforms focusing on high-quality end user services; Monitor analyse and report on data from enterprise monitoring tools to support operations within Platforms and Services; Collaborate effectively managing information and confidentiality requirements across the organisation in accordance with applicable ring-fencing parameters; Compliance with all relevant legislation, policies, procedures and practices; and May be required to participate in an after-hours standby roster. Selection Criteria Demonstrated knowledge and experience in resolving problems with PC / Laptops, end-user devices and peripherals, current windows desktop operating systems and common desktop applications such as MS Office, Edge / Chrome and productivity applications; Understanding of IT service management principles and service levels; Demonstrated experience in working in a Desktop Support Function and providing subject matter expertise; Demonstrates high level effective communication, teamwork, stakeholder management and customer service to ensure job requirements are achieved; Proven ability to work as a member of a high-performing, motivated and proactive team to meet agreed targets and objective; Demonstrated understanding and experience in interpreting and applying policies, principles, processes and procedures; Demonstrated experience in establishing or updating work instructions / processes to maintain relevancy, improve data accuracy and facilitate the training of others in the team; Ability to learn new technologies in a rapidly changing environment; Demonstrated experience to work consultatively within and across teams as well as individually to meet objectives; Demonstrated experience in prioritising continuous improvement initiatives logically based on the business priorities to launch and execute new initiatives around service fulfillment, problem management and incident management for Platforms and end user digital service; and Is customer centric and future orientated in analysis, thought and action. Uses customer insights to continually improve our Digital Products and Services and build value. Duration 6-month contract with the possibility of the option to extend for 6 months Reporting Structure The role will report to the Desktop Support Lead. If this seems like an opportunity you might be interested in, please call Amy McAuley at u&u on 07 3232 9116 quoting reference number 34515. Alternatively, to submit an application, please click below. Please submit your resume in Word format only. • Tue, 05 Mar • u&u

IT Support Analyst » Brisbane CBD, Brisbane - Apply now or call Courtney Garrett on 0419 945 298 to find out more The Opportunity This well known, national company are now increasing their headcount and an exciting opportunity now exists for a talented IT Support Analyst, who has at least 2-3 years’ experience. In this role you will enjoy working on a range of tasks across level 1 and 2 support, while working closely with the inhouse team who have a record of top tier mentoring and support. From here, you’ll be able to start building out a solid career pathway within the company. You’ll be required to be onsite 4-5 days a week in the office, with a bonus of having an inhouse barista on site each day and a subsided gym membership. About You You are confident, an excellent communicator and have experience working within a similar position. For this role you must have PR or Citizenship to be considered. You’ll have demonstrated experience in managing and supporting the below: Microsoft Active Directory SOE environments Cisco Telephony and Audio-Visual equipment including the Webex App and Webex Room Devices. Microsoft Office 365 environments and associated business applications Knowledge of ITIL best practice framework Plus, you’ll have a Diploma or Degree Qualification in IT. If the above sounds like you, please apply today We look forward to receiving your application Find Out More Alternatively, for a confidential discussion, please call Courtney Garrett or email courtneydarerecruitment.com.au If this role is not quite what you are looking for, but you would like to speak with someone about other opportunities, please contact us. • Mon, 04 Mar • Dare Legal Recruitment

Sales Support Officer » Mount Isa, QLD - to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it... will be proud to grow your career at Elders and wear the pink shirt. About the role We are looking for a Sales Support Officer... • Mon, 04 Mar • Elders

Recovery Support Worker - Metro South » Loganholme, QLD - RECOVERY SUPPORT WORKER PERMANENT FULL TIME METRO SOUTH (LOGANHOLME/ANNERLEY) About the Role Your next position... could be providing evidence-based and recovery-oriented support to people at risk of homelessness, discharged from acute mental health... • Mon, 04 Mar • Richmond Fellowship Queensland • $36 - 38.6 per hour

Senior IT Support Officer » Queensland - packaging options About This Opportunity Join our team as a Senior IT Support Officer, where you'll play a crucial role in.... Demonstrated strong problem-solving skills, IT knowledge and experience in providing support in the following PC operating system... • Mon, 04 Mar • The University of Queensland • $88099 - 94512 per year

Senior IT Support Officer » Virginia, QLD - challenge. Join us and make it happen. Life at Powerlink As the Senior Information Technology Support Officer, you'll help... support away from the head office as part of a virtual IT operations team. Support operational objectives and priorities... • Mon, 04 Mar • Powerlink

Administration Support Officer , Queensland Health » Eight Mile Plains, QLD - To provide high quality, client focused Human Resources administrative support with a high level of proficiency and accuracy.... You can find out more about why it's so great to work at Metro South here: . Further information We are committed... • Mon, 04 Mar • Queensland Government

Senior IT Support Officer » Virginia, QLD - challenge. Join us and make it happen. Life at Powerlink As the Senior Information Technology Support Officer, you’ll help... support away from the head office as part of a virtual IT operations team. Support operational objectives and priorities... • Mon, 04 Mar • Powerlink

IT Specialist » Mackay Region, Queensland - We are seeking skilled Specialist Technicians in both suburban and regional areas - Work as a IT Specialist Technician,IT-Network Administrator,IT-System Administrator,IT-Server Administrator as Full-Time, Part-Time , Casual or even as Contractor. IT Australia is looking for ICT Technicians to join our team, providing IT support services to Government schools across Victoria as part of the TSSP initiative. Our ideal candidates need to have both Microsoft and Apple server experience, have a thorough knowledge of active directory, and preferably exposure or working in a Victorian Government School. As a TSSP Specialist Technician, you will be required to provide technical support for software and hardware, from sophisticated networks and back office technology, through to large deployments of laptops and notebooks and a range of other technologies. Depending on the size of the school, you may be the sole IT support for an entire school, or you may be part of a team. We are looking for technicians who are technically talented, who are passionate about providing great customer service, and are capable of working within established guidelines. You will need to be able to manage the necessary administrative aspects of the job and able to juggle a range of concurrent jobs and changing priorities. New opportunities are constantly becoming available throughout suburban Melbourne and regional Victoria. We have both full time and part time positions available. If you would like to relocate please do let us know and will keep u r details on record . Please feel free to notify us if you are interested to work part-time, full-time or as casual . As there may be travel involved ,successful applicant need to have a drivers license and a car. J-18808-Ljbffr • Mon, 04 Mar • https:/www.bebee.com/join

Corporate Support Officer » Home Hill, QLD - to join Corporate Services division It really is an exciting time to be part of the energy industry. Join us in our mission... to achieve net zero and shape the future of energy. We now have a permanent opportunity for a Corporate Support Officer... • Sun, 03 Mar • Energy Queensland

Project Support Officer , Queensland Health » Fortitude Valley, QLD - Reporting to the Program Director, and working under the supervision of Project Managers, the Project Support Officer... will support and coordinate the delivery of work packages and projects, ensuring solutions delivered are responsive to customer... • Sat, 02 Mar • Queensland Government

Disability Support Worker (DSW) » Churchill, QLD - , supportive and dedicated Disability Support Workers (DSWs) who assist, perform and guide individuals who are inflicted... with disabilities to have a dignified life. We endeavor to tailor our support to the Participant's needs by promoting, encouraging... • Sat, 02 Mar • Discover Nursing Australia

Training Support Manager - Pacific Labour Facility » Brisbane, QLD - Training Support Manager - Pacific Labour Facility Project Overview: The PLF facilitates seasonal and longer-term... work opportunities for Pacific and Timorese workers in Australia. It connects Australian employers with workers... • Sat, 02 Mar • The Palladium Group

Aboriginal and Torres Strait Islander Hospital Liaison Officer, Commonwealth Home Support Program, Rural and Remote Services , Queensland Health » Cairns, QLD - to join a dynamic team with Commonwealth Home Support Program – Continence Advisory Service – Atherton Community Health, Rural..., with demonstrated ability to advocate and support in a multi-disciplinary team, to maintain effective working relationships... • Sat, 02 Mar • Queensland Government

Technical Service Support Coordniator » Murarrie, QLD - XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it... even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high... • Sat, 02 Mar • Dentsply Sirona

IT Support Technician - Temp-to-Perm - 3 months » Bowen Hills, Brisbane - IT Support Technician - Temp-to-Perm - 3 months Role Summary: Are you a tech-savvy problem solver with a flair for delivering top-notch customer service? Here's an incredible opportunity to join an esteemed automotive company as a Level 1 or 2 Technician in Brisbane. This role begins in March with the potential for the contract to go permanent highly likely. About Our Client: Our client is an Australian-founded automotive business, with strong presence in Australia & New Zealand. With operations locally, this team supports a large user environment. Key Responsibilities: Provide level 1 and 2 support. Escalate complex issues to Level 3 support. Troubleshoot hardware and software issues. Manage Active Directory and Office 365 accounts. Requirements: 1 year's experience in a similar IT position. Excellent customer service skills. Strong communication skills, both verbal and written. Experience with Active Directory and Office 365. Benefits Work on-site in an inviting team where knowledge and growth are shared. Partner with an agency that offers future contract positions. Career progression for the right candidate. Please send your resume by clicking on the apply button or contact Matthew Lee directly at mathew.leeroberthalf.com.au Learn more about our Brisbane recruitment services: http://www.roberthalf.com.au/recruitment-agency-brisbane By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Sat, 02 Mar • Robert Half

ICT Infrastructure Manager » Eagle Farm, Brisbane - Permanent position to lead the ICT Infrastructure team for our large privately owned industry leading glass and aluminium manufacturer. G.James Glass and Aluminium is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately owned, family company employs over 1900 people with operations throughout Australia. Our Eagle Farm Head Office ICT team supports our national group of companies, with our ICT Infrastructure team responsible for providing Information Technology support and management services for all computer networks and systems infrastructure. The Role: Our Infrastructure Manager will provide exceptional technical support to the organisation and work closely with business leaders, users and vendors to deliver excellent results including: Lead and oversee the current and future direction, strategy, architecture, design of all ICT Infrastructure Provide support and maintenance for all infrastructure environments maximizing uptime and availability for the business. Minimise the cyber security risk to the company and provide guidance to the CIO and board on current threats. The Person: Experience in managing and developing a highly technical team and ICT infrastructure systems within a manufacturing or industrial environment including: Proven capability in mentoring, developing, empowering and leading teams to success Experience in architecting technical solutions. Strong knowledge of asset and data management. Experience in supporting ICT with OT integrations and systems. Expertise in cybersecurity and risk management. Leadership and communication abilities. Problem-solving and troubleshooting skills. Collaboration and diplomacy with stakeholders. Attention to detail and organisational skills. The Benefits: Full time permanent position with excellent employment conditions and stability Competitive salary package negotiated commensurate with skills and experience laptop and mobile Stable team of skilled employees Opportunity to make this role your own A detailed position description is available on request. Apply Now: Please submit your cover letter and resume, we would love to hear from you. Please note: The successful applicant will be required to undertake a full pre-employment medical including drug and alcohol screening to secure employment with G.James. G.James celebrates 107 years in 2024 For more information, visit www.gjames.com.au G.James is an equal opportunity employer • Fri, 01 Mar • G.James

Senior Positive Behaviour Support Practitioner (Proficient) » Queensland - : $90,000 per annum, plus super and NFP salary packaging You will be part of a team providing consultation, behaviour support planning... and staff training, and will be supported to continue to develop your skills and expertise in Positive Behaviour Support... • Fri, 01 Mar • Able Australia on 29 Feb 2024 • $90000 per year

IT Support Technician - Temp-to-Perm - 3 months » Brisbane, QLD - Bowen Hills, QLD - IT Support Technician - Temp-to-Perm - 3 months Role Summary:Are you a tech-savvy problem solver with a flair.... With operations locally, this team supports a large user environment.Key Responsibilities:Provide level 1 and 2 support.Escalate... • Fri, 01 Mar • Robert Half • $38 - 40 per hour

Level 2 Support - IT and Electronics » Queensland, Australia - Help Desk & IT Support (Information & Communication Technology) Woolich Racing is a world leader in Motorcycle software tuning technology. This full-time role works out of our research and development facility and HQ in Geebung on the Northside of Brisbane. We are seeking a technically minded Support (Level 2) with experience in both IT and Electronics . A keen interest or knowledge of internal combustions engines and motorcycles is also highly valued. The individual requires the ability to seek solutions, a test-based thought process and attention to detail. We are a small but efficient team that requires some level of autonomy. On the job training will be provided, specific to our products and services. Some assistance in daily administrative duties will be required. While we are closed to the public, we have ongoing stock maintenance being the head office with multiple distributors of our products around the world. IMPORTANT: This role will initially be normal business hours Monday to Friday however, after adequate on-the-job training, the role will transition to Tuesday to Saturday. This can be a physically active role - but not strenuous. Key Tasks and Responsibilities: Customer Service: Written via Support Tickets, no phone support. Work with a small team of technicians on Support Tickets during Australian business hours (there are also support officers operating in the UK, EU and USA, collectively providing 24 hour Mon-Sat customer service support). Apply manufacturer firmware onto devices / test process Manage testing of automotive harnesses after manufacture Manage inventory of hardware Warranty Repairs: Using electrical testing devices including a multimeter and an oscilloscope to diagnose electrical issues. Able to follow a step-based approach to testing procedures. Testing warranty items returned by customers will also be a part of this role. Additional Responsibilities based on experience: Technical Writing : Manage existing Software Training Courses. Develop further course work over time. R&D Tracking : Ongoing R&D reporting Project Work : There is scope within the role for project work suited to your specific skills and experience. Desirable Skills and Experience: -Electronics: Wiring Soldering Microcontrollers -Computers: Troubleshooting USB and other common problems Microsoft Windows Support -Automotive Electronics -Automotive Electrical Wiring -An interest in electronics e.g. Arduino, ARM Microcontrollers -Understanding of electronic components and design beneficial Salary negotiable / commensurate with level of experience and suitability to role. To apply, please outline applicable experience in a covering letter accompanying your CV. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Report this job advert Don’t provide your bank or credit card details when applying for jobs. J-18808-Ljbffr • Fri, 01 Mar • Techmark Software Pty Ltd

FT PT | VR GP | Flexible working hours | Tranmere, Adelaide » St Lucia, Brisbane - Tranmere Village Medical Centre is looking for a GP who is focused on providing quality personal care to a diverse range of patients in a professional and friendly manner. Must be Vocationally Registered (FRACGP) and AHPRA Registered. We are located in the Adelaide Eastern suburbs (only 10mins from the CBD), with a variety of local shops, restaurants and public transport easily accessible. We are a family orientated practice focused on providing professional and personalised care to our long standing patients. We are GP owned and operated, offering mixed billing in a computerised and AGPAL accredited practice. We are supported by Allied Health Specialists, including a Physio and Podiatrist. We have a Pathology collection onsite and have an equipped treatment and procedure room, with 3 Pharmacies and Radiology services nearby. Benefits: Full-time or part-time position consisting of 5-10 sessions per week, which are negotiable Sessions are available weekdays until 5-6pm with possible Saturdays (on a rotation) from 8:00am-11:00am Flexible working hours offering a great work-life balance Medical Director and PracSoft used with excellent IT support Encouragement and support to specialise in your area of interest Experienced nurse and admin support staff Friendly team and excellent working conditions To apply, or for a confidential discussion, please contact Leah Hooper, Practice Manager on 08 8365 1157 or tvmc1internode.on.net. • Fri, 01 Mar • Tranmere Village Medical Centre

FT PT | VR GP | Flexible working hours | Tranmere, Adelaide » Brisbane CBD, Brisbane - Tranmere Village Medical Centre is looking for a GP who is focused on providing quality personal care to a diverse range of patients in a professional and friendly manner. Must be Vocationally Registered (FRACGP) and AHPRA Registered. We are located in the Adelaide Eastern suburbs (only 10mins from the CBD), with a variety of local shops, restaurants and public transport easily accessible. We are a family orientated practice focused on providing professional and personalised care to our long standing patients. We are GP owned and operated, offering mixed billing in a computerised and AGPAL accredited practice. We are supported by Allied Health Specialists, including a Physio and Podiatrist. We have a Pathology collection onsite and have an equipped treatment and procedure room, with 3 Pharmacies and Radiology services nearby. Benefits: Full-time or part-time position consisting of 5-10 sessions per week, which are negotiable Sessions are available weekdays until 5-6pm with possible Saturdays (on a rotation) from 8:00am-11:00am Flexible working hours offering a great work-life balance Medical Director and PracSoft used with excellent IT support Encouragement and support to specialise in your area of interest Experienced nurse and admin support staff Friendly team and excellent working conditions To apply, or for a confidential discussion, please contact Leah Hooper, Practice Manager on 08 8365 1157 or tvmc1internode.on.net. • Fri, 01 Mar • Tranmere Village Medical Centre

IT Support Analyst » Erakala, Mackay - Company : Hastings Deering (Australia) Ltd About your Role Hastings Deering is currently recruiting for an IT Support Analyst (Level 2) to join our diverse team to provide quality IT Desktop Support to our valued internal customers. We have a permanent, full-time opportunity available, located in our Mackay branch. A key task of this role is to resolve more complex requests or assign to the appropriate resolver group, whilst ensuring the overall customer service experience is of a high standard. Reporting to the Manager - Technology Customer Services you will: Monitor & prioritise the Service Desk ticketing system for tickets assigned to the queue, whilst responding quickly and effectively to requests received through the IT Service Desk and via escalations from management Provide desktop support and resolve our customer’s problems and provide remote troubleshooting support on desktop issues Document all reported incidents through ITIL practices Resolve issues for Level 2 Desktop Support and provide equipment and software support where it is part of the service desk remit e.g. mobile phones, tables, phone system, meeting rooms, printers About you You will have solid experience working in a customer orientated IT Support Analyst Level 2 role, along with exceptional stakeholder engagement and communication skills. You are solution focused, a self-starter with the ability to work unsupervised along with a high degree of initiative. You must have sound knowledge of MS Windows 10, Office 365, VPN, O365 Admin Console, Intune and Network Connectivity fundamentals. If you have also have Tertiary Qualifications in IT, along with exposure to MS Dynamics AX and Warehouse Management Systems (SCALE) your application will be highly regarded About the Benefits Hastings Deering offers a wide range of benefits including: A rewarding career with diverse opportunities A competitive remuneration package Employee Assistance Program for employees and their families Discounts on private health, vehicles, travel and more A culture of inspiration, innovation, collaboration and execution Ongoing training & support to further your career Free on-site parking How to apply If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now. For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middletonhastingsdeering.com.au Like the ‘Hastings Deering’ Facebook page, or find us on LinkedIn. Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, ‘Together as One’, is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds. Current staff members are required to advise their line managers before applying for this role. Sime Darby Berhad is a partner of choice for the world's best brands in the Industrial and Motors sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 24,000 employees and a presence in 17 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. J-18808-Ljbffr • Fri, 01 Mar • Sime Darby group

IT - System Support » Mackay Region, Queensland - We need a volunteer IT specialist to come for a month to help with the diverse IT needs of an organisation in Timor-Leste, especially with network systems. Responsibilities: designing and configuring a computer network system setting up a cloud-based archive system installing and configuring computer systems, networks and printers responding to service issues and requests setting up accounts for new users possiblytraining a junior Timorese staff member continue volunteering remotely to help with issues and requests. Qualifications: Computer networking knowledge is required, which may be from a degree in Computer Science, Information Technology or Computing. Language and Culture Training: four weeks’ language and culture training called Launch fluency in Tetun Dili, English, Bahasa Indonesia, or Portuguese Orientation: orientation workshops, held at our National Centre in Kangaroo Ground, Victoria Opportunities to serve with Wycliffe are unsalaried. But don’t let that stop you Countless numbers of Wycliffe members can testify to God’s provision and the joy of partnership with a team of prayer and financial supporters. If you’re normally based in another country, please contact the Wycliffe Global Alliance office nearest to you as we are unable to sponsor visas. J-18808-Ljbffr • Fri, 01 Mar • Wycliffe Bible Translators Australia

FT PT | VR GP | Flexible working hours | Tranmere, Adelaide » South Brisbane, Brisbane - Tranmere Village Medical Centre is looking for a GP who is focused on providing quality personal care to a diverse range of patients in a professional and friendly manner. Must be Vocationally Registered (FRACGP) and AHPRA Registered. We are located in the Adelaide Eastern suburbs (only 10mins from the CBD), with a variety of local shops, restaurants and public transport easily accessible. We are a family orientated practice focused on providing professional and personalised care to our long standing patients. We are GP owned and operated, offering mixed billing in a computerised and AGPAL accredited practice. We are supported by Allied Health Specialists, including a Physio and Podiatrist. We have a Pathology collection onsite and have an equipped treatment and procedure room, with 3 Pharmacies and Radiology services nearby. Benefits: Full-time or part-time position consisting of 5-10 sessions per week, which are negotiable Sessions are available weekdays until 5-6pm with possible Saturdays (on a rotation) from 8:00am-11:00am Flexible working hours offering a great work-life balance Medical Director and PracSoft used with excellent IT support Encouragement and support to specialise in your area of interest Experienced nurse and admin support staff Friendly team and excellent working conditions To apply, or for a confidential discussion, please contact Leah Hooper, Practice Manager on 08 8365 1157 or tvmc1internode.on.net. • Fri, 01 Mar • Tranmere Village Medical Centre

FT PT | VR GP | Flexible working hours | Tranmere, Adelaide » Nundah, Brisbane - Tranmere Village Medical Centre is looking for a GP who is focused on providing quality personal care to a diverse range of patients in a professional and friendly manner. Must be Vocationally Registered (FRACGP) and AHPRA Registered. We are located in the Adelaide Eastern suburbs (only 10mins from the CBD), with a variety of local shops, restaurants and public transport easily accessible. We are a family orientated practice focused on providing professional and personalised care to our long standing patients. We are GP owned and operated, offering mixed billing in a computerised and AGPAL accredited practice. We are supported by Allied Health Specialists, including a Physio and Podiatrist. We have a Pathology collection onsite and have an equipped treatment and procedure room, with 3 Pharmacies and Radiology services nearby. Benefits: Full-time or part-time position consisting of 5-10 sessions per week, which are negotiable Sessions are available weekdays until 5-6pm with possible Saturdays (on a rotation) from 8:00am-11:00am Flexible working hours offering a great work-life balance Medical Director and PracSoft used with excellent IT support Encouragement and support to specialise in your area of interest Experienced nurse and admin support staff Friendly team and excellent working conditions To apply, or for a confidential discussion, please contact Leah Hooper, Practice Manager on 08 8365 1157 or tvmc1internode.on.net. • Fri, 01 Mar • Tranmere Village Medical Centre

IT Support Analyst » Mackay Region, Queensland - Apply now Job no: ITSA-4 Work type: Full time Location: Victoria Categories: Information Technology As an IT Support Analyst, you'll be the hero behind the scenes, making sure our retail operations run smoothly with a touch of technological magic. From helping colleagues troubleshoot pesky computer bugs to assisting customers with their digital dilemmas, you'll be the go-to guru for all things IT-related. This role is responsible for supporting all our 380 Stores, Store Support Centre and Distribution Centres to assist with trouble shooting our POS and BOS equipment. This exciting opportunity to: Work with the Technology Service Lead to monitor all priority incidents Coordinate resources to assist with during and afterhours resolutions as required Look at consistent incidents and look at ways to improve Testing at store RF units Reporting of incidents for priority 1 tickets to appropriate teams Complete new store opening checklist Ensure all issues are logged in our central management system Daily health checks About your experience: IT Degree Experience in store systems, such as Surefire, Portal, Easy Attendance, POS and BOS Service Desk Experience Clear and concise communications skills The ability to work under pressure and at a fast pace Highly motivated and driven What we offer: A supportive and diverse culture. At TRS we care about your wellbeing and are committed to providing a fun, safe and respectful environment Structured onboarding followed by a buddy support program Team Member discount for you and an immediate family member (permanent team members) Wage Stream - Supporting financial wellbeing and providing Instant access to your pay Structured development plans and training provided to support your career growth Paid parental leave program supporting primary and secondary care givers Employee Assistance Program - free and confidential professional counselling for work and personal issues for you and your immediate family members Referral Program We are committed to having the Right Team and being One Team Advertised: 07 Feb 2024 AUS Eastern Daylight Time Applications close: 09 Mar 2024 AUS Eastern Daylight Time J-18808-Ljbffr • Fri, 01 Mar • The Reject Shop

IT Support and Developers » Mackay Region, Queensland - We need people to help with the diverse IT needs of our partner translation organisation, the Australian Society for Indigenous Languages (AuSIL). Responsibilities: maintain and update website set up an online store maintain a cloud-based archive system create and update apps with Bible resources IT support for staff and Indigenous Bible translators Qualifications: basic IT support skills a willingness to learn Training: four weeks’ language and culture training called Launch on-field cultural orientation orientation workshops, held at our National Centre in Kangaroo Ground, Victoria Opportunities to serve with Wycliffe are unsalaried. But don’t let that stop you Countless numbers of Wycliffe members can testify to God’s provision and the joy of partnership with a team of prayer and financial supporters. If you’re normally based in another country, please contact the Wycliffe Global Alliance office nearest to you as we are unable to sponsor visas. J-18808-Ljbffr • Fri, 01 Mar • Wycliffe Bible Translators Australia

IT Support Specialist » Toowoomba Region, Queensland - ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Description We are seeking an IT Support Specalist for an 8-month contract in Denver, CO. This rolewill work onsite/ in the office schedule, in the Cherry Creek area- Monday- Friday from 8:00 am- 5:00 pm. In this role, you will be thefront-line IT support interfacing with business users on service requests, investigating and evaluating problems, resolving when possible, or escalating to staff for further resolution. Responsibilities include: Monitoring service desk requests, elevating required service levels, negotiating completion dates, and ensuring follow-through on hardware problems, equipment and software purchases Rollout, inventory maintenance, problem resolution, and coordinationofequipment replacement schedule. Expand user functionality in alignment with department goals Resolve user-related problems, assist with the developmentofsolutions, and ensure adequate training for all Division users. Leads the implementationofnew applications and monitors/evaluates the effectivenessofnew applications Respond to user technology issues, diagnose hardware malfunction Assist employees with configurationofnewly deployed hardware Provides direct technical assistance to staff in using new and existing software, hardware, and applications. Qualifications Bachelor's degree from an accredited institution in a fieldofstudy related to the work assignment and 2yearsofprofessional experience in an IT Support role OR additional appropriate experience will substitute for the degree requirement on a year-for-year basis. Additional Information This 8-month contract role will work onsite/ in the office schedule, in the Cherry Creek area- Monday- Friday from 8:00 am- 5:00 pm. This role will pay between $30-$32 per hour. J-18808-Ljbffr • Fri, 01 Mar • ClientSolv Technologies

IT Support Analyst » Erakala, Mackay - Company: Hastings Deering (Australia) Ltd About your Role Hastings Deering is currently recruiting for an IT Support Analyst (Level 2) to join our diverse team to provide quality IT Desktop Support to our valued internal customers. We have a permanent, full-time opportunity available, located in our Mackay branch. A key task of this role is to resolve more complex requests or assign to the appropriate resolver group, whilst ensuring the overall customer service experience is of a high standard. Reporting to the Manager - Technology Customer Services you will: Monitor & prioritise the Service Desk ticketing system for tickets assigned to the queue, whilst responding quickly and effectively to requests received through the IT Service Desk and via escalations from management Provide desktop support and resolve our customer’s problems and provide remote troubleshooting support on desktop issues Document all reported incidents through ITIL practices Resolve issues for Level 2 Desktop Support and provide equipment and software support where it is part of the service desk remit e.g. mobile phones, tables, phone system, meeting rooms, printers About you You will have solid experience working in a customer orientated IT Support Analyst Level 2 role, along with exceptional stakeholder engagement and communication skills. You are solution focused, a self-starter with the ability to work unsupervised along with a high degree of initiative. You must have sound knowledge of MS Windows 10, Office 365, VPN, O365 Admin Console, Intune and Network Connectivity fundamentals. If you have also have Tertiary Qualifications in IT, along with exposure to MS Dynamics AX and Warehouse Management Systems (SCALE) your application will be highly regarded About the Benefits Hastings Deering offers a wide range of benefits including: A rewarding career with diverse opportunities A competitive remuneration package Employee Assistance Program for employees and their families Discounts on private health, vehicles, travel and more A culture of inspiration, innovation, collaboration and execution Ongoing training & support to further your career Free on-site parking How to apply If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now. For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middletonhastingsdeering.com.au Like the ‘Hastings Deering’ Facebook page, or find us on LinkedIn. Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, ‘Together as One’, is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds. Current staff members are required to advise their line managers before applying for this role. Company: Sime Darby Berhad Sime Darby Berhad is a partner of choice for the world's best brands in the Industrial and Motors sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 24,000 employees and a presence in 17 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. J-18808-Ljbffr • Fri, 01 Mar • Hastings Deering group

IT Support Analyst » Mackay Region, Queensland - Who we are: Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs. We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a strong culture of communication, trust, and collaboration. Embracing a work–life balance, promoting continuous learning, and celebrating our achievements are a few of the ways we show our enduring commitment to employees. Let’s combine our passions for building a greener future Your mission: To provide high-quality support and communication for our two office locations and remote staff. You will be working with a large variety of technologies spanning a number of unique professional disciplines. What we offer: Highly competitive extended health and dental plans for you and your family A yearly RRSP contribution on the company’s behalf, plus an employee contribution–matching program to help you grow your financial well-being An annual performance bonus Paid time off to volunteer and give back to the community, on your own or as a part of a group with your coworkers Free on-premise parking, or choose our green transportation option and be paid for it Social Committee events almost every month, from potlucks, game nights, and LAN parties to camping and skiing Free on-site gym at both locations Awards and recognition for service and accomplishments Assistance with tuition or skills training relevant to your role A rewarding career doing work that matters What we hope to create: Solutions for building operators to enable the vision of Net-Zero Emissions by 2050 . Help us get there. In this role you will: Diagnose, troubleshoot, and resolve nonrecurring issues regarding application software and operating systems Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, and mobile devices Tracking and managing IT assets, such as computers, laptops, servers, networking equipment, and peripherals Purchase, provision, and install new desktop computer systems and software Assist in the installation of new software and basic end-user training Provide end user support for a network of 200 users of varying levels of technical abilities Maintain hardware and software inventories Follow and maintain IT policies, record-keeping, documentation, and best practices guidelines Assist with onboarding new employees with a focus on IT-related concerns (network locations, logins, applications, security policies, etc.) Maintain accurate real time records within a ticketing system You'll have access to: An onboarding package to get you up to speed Online training courses A mentor A yearly training allowance This role might be right for you if you have: A minimum of 1 year of work experience in a similar capacity Post-secondary education in information technology, computer networks, computer science, or related field; equivalent experience would also be considered (or 2 years of equivalent work experience or certifications) Experience assembling and troubleshooting Windows PCs, Linux, and macOS Knowledge of various areas of desktop support pertaining to Windows 10, Office 365, and other desktop applications Outstanding communication and customer service skills Strong analytical, diagnostic, and problem-solving skills The ability to demonstrate patience, tact, and respect when working with stakeholders at varying levels of technical proficiency You’ll be successful in this position if you: Are an enthusiastic, innovative individual who cares about sustainability Look for ways to have a meaningful impact on your team's work Are interested in using devices to control the physical environment, and you're willing to learn our products and industry Like a challenge and want to grow professionally Are patient and diligent; quality may take longer, but you know it's worth it Value a healthy work–life balance; we don't expect you to work overtime or weekends Let’s connect At Reliable Controls it’s not only experience and skills we are seeking; alignment with our values is of the utmost importance to us. Continuous improvement is vital to our organization, and we are prepared to invest in our team’s future, not just their current abilities. Let’s connect. We would love to hear from you J-18808-Ljbffr • Fri, 01 Mar • Reliable Controls Corporation

FT PT | VR GP | Flexible working hours | Tranmere, Adelaide » East Brisbane, Brisbane - Tranmere Village Medical Centre is looking for a GP who is focused on providing quality personal care to a diverse range of patients in a professional and friendly manner. Must be Vocationally Registered (FRACGP) and AHPRA Registered. We are located in the Adelaide Eastern suburbs (only 10mins from the CBD), with a variety of local shops, restaurants and public transport easily accessible. We are a family orientated practice focused on providing professional and personalised care to our long standing patients. We are GP owned and operated, offering mixed billing in a computerised and AGPAL accredited practice. We are supported by Allied Health Specialists, including a Physio and Podiatrist. We have a Pathology collection onsite and have an equipped treatment and procedure room, with 3 Pharmacies and Radiology services nearby. Benefits: Full-time or part-time position consisting of 5-10 sessions per week, which are negotiable Sessions are available weekdays until 5-6pm with possible Saturdays (on a rotation) from 8:00am-11:00am Flexible working hours offering a great work-life balance Medical Director and PracSoft used with excellent IT support Encouragement and support to specialise in your area of interest Experienced nurse and admin support staff Friendly team and excellent working conditions To apply, or for a confidential discussion, please contact Leah Hooper, Practice Manager on 08 8365 1157 or tvmc1internode.on.net. • Fri, 01 Mar • Tranmere Village Medical Centre

Carer Support Facilitator » Robina, QLD - View Position Position Details Reference Number 15378 Position Title Carer Support Facilitator Employment... and Disability - SCS Level 4 Hours per Fortnight 45 Position Summary Carer Support Facilitator Based in Robina Part time (3... • Fri, 01 Mar • Wesley Mission Queensland

Sr. Market Mining Sales Support Consultant » Brisbane, QLD - Mackay, QLD - our customer's needs. Join us. Why you want the job and why it's awesome! As a Sr. Market Mining Sales Support Consultant... and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so... • Fri, 01 Mar • Caterpillar

A04 HR Support Officer » Logan Central, QLD - of its biosecurity and native fauna and flora. The opportunity has arisen for an HR Support Officer to help with a high volume... or HR Support experience You will have strong communication and engagement skills. You will have good time management... • Fri, 01 Mar • Chandler Macleod • $54.34 per hour

Directors Support Officer , Queensland Health » Herston, QLD - Brisbane, QLD - Provide high quality, effective, efficient, professional Director and departmental support based on accurate and timely... Contact details (07) 3646 3110 Access the About the role We are on the seeking a Department Support Officer to join the... • Fri, 01 Mar • Queensland Government

MineStar Technical Support Manager - Command for Hauling » Brisbane, QLD - Redcliffe, WA - Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When... about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building... • Fri, 01 Mar • Caterpillar

Lending & Everyday Banking Support Specialist » Brisbane, QLD - Lending & Everyday Banking Support Specialist Brisbane Suncorp Group is looking for a Lending & Everyday Banking... Support Specialist, to join our Brisbane based team on a on a permanent full-time basis. What you'll do Deliver... • Fri, 01 Mar • Suncorp

AO3 Business Support Officer » Cairns, QLD - AO3 Business Support Officer – Cairns Temporary role Immediate start date Government Opportunity The Client... A strong Government Department is looking for a Business Support Officer to come in and help their staff and be a part of their team... • Fri, 01 Mar • Precruitment

Director - ICT Support Services , Education » Brisbane, QLD - As Director of ICT Support Services, Enterprise Services Technology you have the opportunity to provide leadership.... Job details Position status Permanent Position type Flexible full-time Occupational group IT & Telecommunications Classification SO... • Fri, 01 Mar • Queensland Government

Support Worker » Queensland - BEST, which is why we invest in finding the right people to join our team and we make it a priority to support our employees! Benefits of being... for young people to succeed and do amazing things with their lives. Read the FAQs below about applying for a Mentor (support... • Fri, 01 Mar • HealthcareLink

IT Support » Cannon Hill, Brisbane - $67,000 super Act as senior IS&T service analyst Based in Cannon Hill Hands-on role reporting to the service delivery manager Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community. THE POSITION Manage escalated tickets, problem tickets and provide expert advice on common tickets. Create knowledge base articles in order to review and amend Service Desk policies and procedures Work closely with third level infrastructure and applications teams to investigate problems and major incidents Promptly resolve problems, troubleshoot & escalate to second or third level support to assist the broader team in providing a stable, effective IT solution for the business. Manage queries, trouble tickets, work orders and Requests for Service ensuring details are captured into Service Desk system and progress and outcomes communicated to the business according to agreed service levels and resolution targets. Provide internal systems support including switches, routers, servers, data & voice, and desktop for all users across Compass Group Provide remote assistance Travel where required to support or deliver IT services to all Compass Group locations. Provide 2nd level support for external clients using Compass Group services or technology as required. THE PERSON Minimum of 5 years’ experience in a Service Desk or IT support role. ITIL Certification. Strong Networking skills – SOHO Network support. Excellent oral and written English. Knowledge of local and wide area networks, including VPN. Knowledge of the Microsoft Office suite 2016. Knowledge of Windows Server & Windows desktop environments. Knowledge of Microsoft Exchange Online. Effective organisational and time management skills. Ability to work autonomously and fit well within a team. THE BENEFITS Immediate access to 100 retail discounts accessible from your mobile Multiple salary packaging options to help your dollar go further Health and wellbeing employee benefits to help look after you Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts. • Fri, 01 Mar • Compass Group

APS 5 - IT Service Support Officer » Brisbane, Brisbane Region - The key duties of the position include Position Overview This position is responsible for providing 1st and 2nd level IT support to the Federal Court of Australia, Federal Circuit and Family Court of Australia and National Native Title Tribunal's (NNTT) judiciary and staff. The IT Service Desk is the initial point of call for users of IT services provided by the Information Technology section. Primary responsibility is being the initial point of contact with clients of the Service Desk within a small team, which is part of a larger team delivering support to clients. Most of the work will entail answering of calls to the IT Service Desk and monitoring email and IT Service Portal queries. These interactions are to be logged in the IT Service Management tool (Ivanti Service Manager) where possible queries are to be resolved and where not possible escalated to other support teams. Clients of the IT Service Desk include Judges, Registrars, Members and Registry staff along with external clients who utilise the Court's eApplications. Duties and Responsibilities Delivery of quality ICT support services to clients. Excellent communication skills, written and verbal. Ability to understand, troubleshoot. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Incident\Service Request Management Recording of all incidents\service requests\problems in IT Service Management Tool. Management of individual work queue, as well as assist in team queue management. Creation of knowledge base articles for use by Judge's & Court staff and within IT. Technical skills to support clients working in a Microsoft environment on Windows 10 using M365. User Administration: creation, deletion and modification of individual user accounts, email mailboxes utilising M365 administration. Deployment of Hardware, SOE, and approved software. Teamwork and Leadership Ability to work effectively within a geographically dispersed Service Desk within Australia. Contribute and working with other IT teams to achieve and ICT delivery goals. Establish and maintain relationships with each registry, with particular focus to your location. Ongoing Training/Education and induction of clients and colleagues. • Fri, 01 Mar • APS

Desktop Support » Brisbane, QLD - Provide support by receiving, logging, resolving and escalating service requests and incidents in a fast and efficient... and notified of call resolution and closure. Ensuring customer service is enhanced through provision of a quality support service... • Fri, 01 Mar • Peoplebank

Technical Support Engineer » Brisbane, QLD - : Bachelor Engineering Electrical/Computer Degree* Relevant certifications or qualifications in IT support, system... Assistance Program covering career and personal professional support services. Health and wellbeing programs including Fitness... • Fri, 01 Mar • Queensland Rail • $116899 per year

Base Support Manager (Cairns) » Cairns, QLD - Base Support Manager (Cairns) Support the leadership of the base to ensure the delivery of timely and efficient... administration support, reporting and financial processing. Classifications Other Management Permanent / Full Time Key points... • Thu, 29 Feb • Royal Flying Doctor Service

IT Support » Cannon Hill, QLD - or deliver IT services to all Compass Group locations. Provide 2nd level support for external clients using Compass Group... services or technology as required. THE PERSON Minimum of 5 years' experience in a Service Desk or IT support role. ITIL... • Thu, 29 Feb • Compass Group

Disability Support Worker » Caboolture, QLD - Support Worker is to work with clients within the NDIS funding framework, assisting them to achieve their goals and increase... their independence and participation within the community. You will provide support to people with disability and/or psychosocial needs... • Thu, 29 Feb • Traveller Jobs

Sales Support Representative » Perth, WA - Brisbane, QLD - we can all enjoy living in it. As a MineStar Sales Support Representative, you will report to the Asia-Pacific Area Manager... and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so... • Thu, 29 Feb • Caterpillar

Onsite Support Team Leader - Qld/NT » Dutton Park, Brisbane - Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliationChild Safety CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.The Opportunity • Supportive, rewarding, inclusive and truly flexible environment. • Innovative and collaborative workplace with fantastic flexibility • Join CSIRO - Australia's premier research organisation The role of a Team Lead within the CSIRO Information Management and Technology (IMT) – Onsite and Service Desk group, is to provide team and technical leadership. The successful applicant for this position will be responsible for coordinating day to day operations across the Queensland Onsite Support team including appropriate site resourcing and will be the main point of contact for escalations and client engagement. IMT’s Onsite and Service Desk group is responsible for providing effective and timely IT support to all of CSIRO, and has staff at most CSIRO sites across Australia. Services are delivered through a mixture of physical and remote channels, depending on the location of the site and the type of support required. As an Onsite Support Team Lead at CSOF4 level, you will be expected to contribute to delivering solutions and services to support strategic and operational objectives. In this role, you must demonstrate initiative and independence under broad direction, and act as an advisor to the business and to IMT. You will be a key contact within Onsite and Service Desk for escalation of jobs and issues.Your duties will include: • Representing IMT to the business by developing and maintaining relationships with clients on a day to day basis. • Assisting in allocating activities, tasks and management resources to meet team objectives. • Providing a key point of contact for escalation of service issues – while keeping management and other team members informed, investigating the underlying causes of complex and ill-defined problems and developing an appropriate response by adapting/creating and testing alternative solutions. • Providing support and mentoring of other team members so as to develop, maintain, and expand team skills to benefit the quality and range of IMT’s services. • Participating in virtual teams and staff rotations and using those relationships to improve service delivery efficiency by identifying and transferring knowledge within IMT. • Delivering and coordinating second- and third-level in-person and remote desktop support to provide timely response to and resolution of incidents and requests. • Belonging and actively contributing to the Onsite and Service Desk leadership group that meets twice weekly to discuss and develop ideas and initiatives, and participating in project work that arises from these meetings. Location: Brisbane Salary: AU$89,690k - AU$101,459k plus up to 15.4% superannuation Tenure: Indefinite Reference: 95367To be considered you will need: Essential: • At least 12 months leadership experience within an Information Technology support team, preferably Onsite/Field/Desktop Support. • A formal tertiary qualification in an Information Technology field or equivalent Information Technology experience. • At least three years’ recent experience in one or more of • Desktop support • Network support • Videoconferencing/IP telephony support • Server management and support • Demonstrated strong service delivery focus, including excellent oral and written communication skills and effective interactions with clients of all levels of IT skill and experience. • A demonstrated understanding of how IT solutions and services integrate with and support a business’s strategic and operational objectives. • A proven track record as team player, showing initiative and self-motivation, plus the ability and willingness to work effectively with minimal supervision, following defined procedures accurately and consistently and providing support and mentoring to other team members. • A demonstrated understanding of, and recent experience with, supporting a broad range of IT services, including • Network services, both local and wide area; • Videoconferencing/IP telephony services; • Microsoft Windows-based workstation environments in an Active Directory framework; • Email services within a Microsoft Exchange environment; • PC hardware and software installation, configuration and troubleshooting For full details about this role please review the Position DescriptionEligibility Applications for this position are open to Australian Citizens Only Appointment to this role is subject to provision of a national police check and the ability to obtain and maintain a security clearance at the NV1 level.Flexible Working Arrangements We work flexibly at CSIRO, offering a range of options for how, when and where you work. Diversity and Inclusion We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. About CSIRO At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people. Join us and start creating tomorrow todayHow to Apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.Applications Close Friday, 29 March 2024, 11:00pm AEST/AEDT Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed, please consider applying as soon as possible. As Australia’s national science agency, CSIRO is solving the greatest challenges through innovative science and technology. • Thu, 29 Feb • CSIRO

IT Support Officer » Brisbane, QLD - line Level 1 support of production systems, infrastructure, and associated technology at the centralised help desk located.... Shifts are 12.5 hours including handover. About this Role: Providing in person and remote level 1 support for Operational... • Thu, 29 Feb • Robert Walters

Administrator - Field Site Support » Coppabella, QLD - About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day... to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It... • Thu, 29 Feb • Orica

Indigenous Service Support Officer , Children, Youth Justice and Multicultural Affairs » Toowoomba, QLD - The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support... the The Indigenous Service Support Officer key responsibilities are: Assist and support youth justice staff... • Thu, 29 Feb • Queensland Government

IT Support Intern » Brisbane, Brisbane Region - OVERVIEW: This Internship is available to you through Gradability’s GAP Program, The Gradability Accelerator Plus (GAP) Program is designed for international and domestic recent graduates and 2nd and 3rd year undergraduates and combines interactive, virtual learning to enhance your business skills with practical experience gained through an internship with one of over 11,000 Host Employers. Gain real life hands-on experience through a 12-week internship with a reputable Australian business Receive industry-leading training to prepare you for the internship, covering the most in-demand soft skills, incl. communication, teamwork, time management, and more Increase your chances of being offered a paid position by your Internship Host Company. Up to 40% of our students are offered paid employment with their Host Employer, depending on the cohort. 2024 PROGRAM FEES Payable by a three instalment payment plan. IT & Engineering Total Program Fee: $4,150 includes $4,000 Tuition and $150 Admin Fee, payable in three parts: First Instalment $1,150 Plus 2 Instalments of: $1,500 All other Courses Total Program Fee: $3,650 includes $3,500 Tuition and $150 Admin Fee, payable in three parts: First Instalment $1,150 Second Instalment: $1,500 Final Instalment: $1,000 ABOUT GRADABILITY: Gradability is Australia’s largest dedicated graduate employability specialist. Since 2008, we have helped over 35,000 graduates start their professional careers in Australia, primarily through our Professional Year Programs (offered under the Performance Education brand) but also through our various partnerships with universities and higher education providers. We are part of the SEEK Group and we believe in a world where every graduate has the skills and opportunity to pursue the career of their choice. Our main purpose is to help recent graduates to be successful in launching their career in Australia. ABOUT THE ROLE: The intern will gain experience in assisting with the setup, configuration, and testing of computers and other IT equipment for clients. All Training will be provided. YOU WILL LOVE THIS ROLE IF: Team player: Willingness to collaborate with team members, ask for help when needed, and contribute to the overall success of the team. ABOUT YOU: Process-oriented: be able to follow the set process and update the documents/records when required. Attention to detail: Being meticulous in performing tasks like equipment setup, configuration, and inventory management. Communication skills: Effective verbal and written communication to interact with clients and team members. Desirable: Basic IT knowledge: Understanding of computer hardware, software, operating systems, and networking concepts. • Thu, 29 Feb • Gradability

Onsite Support Team Leader - Qld/NT » Brisbane, Brisbane Region - Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation Child Safety CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy . The Opportunity Supportive, rewarding, inclusive and truly flexible environment. Innovative and collaborative workplace with fantastic flexibility Join CSIRO - Australia's premier research organisation The role of a Team Lead within the CSIRO Information Management and Technology (IMT) – Onsite and Service Desk group, is to provide team and technical leadership. The successful applicant for this position will be responsible for coordinating day to day operations across the Queensland Onsite Support team including appropriate site resourcing and will be the main point of contact for escalations and client engagement. IMT’s Onsite and Service Desk group is responsible for providing effective and timely IT support to all of CSIRO, and has staff at most CSIRO sites across Australia. Services are delivered through a mixture of physical and remote channels, depending on the location of the site and the type of support required. As an Onsite Support Team Lead at CSOF4 level, you will be expected to contribute to delivering solutions and services to support strategic and operational objectives. In this role, you must demonstrate initiative and independence under broad direction, and act as an advisor to the business and to IMT. You will be a key contact within Onsite and Service Desk for escalation of jobs and issues. Your duties will include: Representing IMT to the business by developing and maintaining relationships with clients on a day to day basis. Assisting in allocating activities, tasks and management resources to meet team objectives. Providing a key point of contact for escalation of service issues – while keeping management and other team members informed, investigating the underlying causes of complex and ill-defined problems and developing an appropriate response by adapting/creating and testing alternative solutions. Providing support and mentoring of other team members so as to develop, maintain, and expand team skills to benefit the quality and range of IMT’s services. Participating in virtual teams and staff rotations and using those relationships to improve service delivery efficiency by identifying and transferring knowledge within IMT. Delivering and coordinating second- and third-level in-person and remote desktop support to provide timely response to and resolution of incidents and requests. Belonging and actively contributing to the Onsite and Service Desk leadership group that meets twice weekly to discuss and develop ideas and initiatives, and participating in project work that arises from these meetings. Location: Brisbane Salary: AU$89,690k - AU$101,459k plus up to 15.4% superannuation Tenure: Indefinite Reference: 95367 To be considered you will need: Essential: At least 12 months leadership experience within an Information Technology support team, preferably Onsite/Field/Desktop Support. A formal tertiary qualification in an Information Technology field or equivalent Information Technology experience. At least three years’ recent experience in one or more of Desktop support Network support Videoconferencing/IP telephony support Server management and support Demonstrated strong service delivery focus, including excellent oral and written communication skills and effective interactions with clients of all levels of IT skill and experience. A demonstrated understanding of how IT solutions and services integrate with and support a business’s strategic and operational objectives. A proven track record as team player, showing initiative and self-motivation, plus the ability and willingness to work effectively with minimal supervision, following defined procedures accurately and consistently and providing support and mentoring to other team members. A demonstrated understanding of, and recent experience with, supporting a broad range of IT services, including Network services, both local and wide area; Videoconferencing/IP telephony services; Microsoft Windows-based workstation environments in an Active Directory framework; Email services within a Microsoft Exchange environment; PC hardware and software installation, configuration and troubleshooting For full details about this role please review the Position Description Eligibility Applications for this position are open to Australian Citizens Only Appointment to this role is subject to provision of a national police check and the ability to obtain and maintain a security clearance at the NV1 level . Flexible Working Arrangements We work flexibly at CSIRO, offering a range of options for how, when and where you work. Diversity and Inclusion We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. About CSIRO At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people. Join us and start creating tomorrow today How to Apply Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role. Applications Close Friday, 29 March 2024, 11:00pm AEST/AEDT Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once a suitable candidate has been appointed, please consider applying as soon as possible. • Wed, 28 Feb • CSIRO

Junior IT & Admin Support » Crestmead, Logan Area - Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 250 staff across 16 locations. Operating for 20 years, we continue to be a market leader in the industry. We are seeking a motivated, well organised Junior with exposure in a similar role and a passion for continuous learning and growth to join our Head Office team & are offering a full-time position working 7:30am – 4:30pm, Monday to Friday. This role will cover in-house IT Support, Admin and Special Projects functions. It will provide the suitable candidate the opportunity to be involved in multiple areas and projects across the business with responsibilities including but limited to; Provide Levels 1 - 2 IT support, with relevant escalations to the IT Administrator when required. Assist in the enrolment of staff onto Group systems. Coordinate the repair and replacement of IT equipment according to pre-established maintenance or warranty contracts. Maintain the asset register. Reporting and data analysis on multiple key areas of the business Documentation creation & maintenance Maintain the online Learning Management System Assist with special projects and tasks as requested. If this sounds like you, and you are interested in working for an industry leading and rapidly expanding company, then please apply now. Due to the high volume of expected applications received for our advertised positions, only those applicants who are short listed will be contacted. OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION • Wed, 28 Feb • Oxworks Services Pty Ltd

Senior Program Support Analyst & Portfolio Support Officer (IT) » Brisbane, Brisbane Region - We are assisting our client, a Government Owned Corporation to source a Senior Program Support Analyst and a Portfolio Support Officer, for a large transformative ERP EAM Program. Both roles are part of the Digital Portfolio Support Team, who are responsible for the delivery of ICT projects for the organisation and its subsidiaries. Senior Program Support Analyst Working as the Program Support Analyst within the ERP EAM Program Transformation Management Office, you will be responsible for supporting the management and governance of the Digital program of work which is aligned with the strategic direction and funding of the organisation. As part of your role, you will provide technical support through the entire life cycle, including governance, funding, performance, reporting and system administration for the program of work. Technical Requirements include: Under guidance from the TMO Lead, assist in the management and reporting on Program budgets and expenditure, in consultation with Project Managers and Program Managers; Provide system administration to program applications to ensure appropriate access, effective and accurate processing, data integrity and system updating; Develop, maintain and deliver training and education to Program resources; Assist in the collation and co-ordination of critical forecasting, tracking and reporting of the Digital program; and Coordinate the end-to-end onboarding and off-boarding of resources into the Digital Program. Selection Criteria: A professional with a Tertiary Qualification in IT, Business, Finance, Accounting or a relevant discipline. Alternatively, you hold the equivalent qualification and demonstrated competence appropriate to the position; Demonstrated experience in financial reporting and budgeting processes and the preparation of stakeholder reports detailing the portfolio and program health and supported by analysis and customer focused explanations of challenges, risks and benefits realisation; Significant knowledge of portfolio and investment processes and systems and the ability to implement strategies designed to maximise sustainable value to the organisation; Knowledge and experience in program, project management and delivery methodologies demonstrating skills of delivering successful outcomes meeting governance and compliance obligations; and Significant demonstrated experience in analysing and modelling complex project financials, interpreting results, drawing meaningful conclusions and producing quality reports. Portfolio Support Analyst Technical Requirements include: Provide support as required to key project personnel; Organise requirements gathering workshops and various project meetings including the recording of minutes and the distribution of papers; Maintain Project SharePoint sites and document repositories; Be responsible for documenting, updating and communicating project risks, issues, dependencies and decisions; Assist in the collation of business, technical and project documentation, including end user requirements; Assist in the preparation of project status reports using the Digital Project Management tool and processes; Support the development, maintenance, monitoring and reporting on schedules; and Assist the Project Managers with tracking the project budgets and conducting financial reconciliations. Selection Criteria: Experience in providing support to management, prioritisation of work and multi tasking in a dynamic environment; Advanced skills and experience in using the MS Office Suite including Word, Excel, Visio and PowerPoint; High level understanding of project management processes and methodologies; Demonstrated ability to construct and maintain project related documents, including financial documentation; and Experience in co-ordinating meetings, presentations, workshops and information sessions both within and external to Digital Office. Desirable Criteria: Experience in using Project Management Tools e.g. MS Project and / or Artemis; and Comprehensive experience in financial information reporting. If either of these roles seem like an opportunity you might be interested in, please call Amy McAuley at u&u on 07 3232 9116 quoting reference number 34929. Alternatively, to submit an application, please click below. Please submit your resume in Word format only. • Wed, 28 Feb • u&u

IT Support Officer - $70k super NFP Benefits » Eight Mile Plains, Brisbane - IT Support Officer - $70k super NFP Benefits Robert Half are exclusively partnered with a longstanding Not-For-Profit organisation working in the disability and aged care support sector. They are seeking a skilled IT Support Officer to act as the first point of contact for any on-site support issues and take escalations from their outsourced helpdesk. If you're looking to work in a fast-paced environment with a supportive team, this could be the perfect role for you. Responsibilities: Respond to Service Desk tickets promptly, ensuring SLAs are met. Provide end-user support through various channels, including face-to-face and phone interactions. Maintain and enhance work instructions to facilitate application usage. Resolve internal support requests spanning Level 1, 2 & 3. Document issue resolutions for future reference. Collaborate with internal team members and external vendors for escalation when necessary. Requirements Proven Service Desk Support Officer experience. Strong troubleshooting and communication skills. Positive attitude and inclusivity appreciation. Exceptional attention to detail and stakeholder engagement. Passion for excellent service and adaptability. Ability to communicate technical issues effectively. Why Our Client: Enjoy flexible hours, in-house training, and corporate discounts. Benefit from salary sacrificing and join a values-driven team. Progress your career while contributing to a greater mission. If you're ready to bring your technical prowess and passion to a team creating real change, apply now Join our client's group and empower individuals with disabilities. To be considered for this role, you must be willing and able to obtain a yellow & blue card. If Interested, please apply below or to dylan.trenchroberthalf.com.au . By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Wed, 28 Feb • Robert Half

IT Support Officer - $70k + super + NFP Benefits » Eight Mile Plains, QLD - Brisbane, QLD - IT Support Officer - $70k + super + NFP BenefitsRobert Half are exclusively partnered with a longstanding... Not-For-Profit organisation working in the disability and aged care support sector. They are seeking a skilled IT Support Officer... • Tue, 27 Feb • Robert Half

IT Support Analyst » Cannon Hill, Brisbane - Date Posted: 2024-02-20 Country: Australia Location: AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia Position Role Type: Unspecified Use leading-edge technology to design and deliver technical solutions to complex problems Work with diverse teams, both locally and globally Provide real outcomes that make a difference to our nation's security Raytheon Australia is a trusted capability partner to the Australian Defence Force, providing technology solutions that protect and secure our sovereign projects. We are seeking a smart and energised IT Service Delivery Specialist who is looking to take the next step in their career helping shape service delivery and deliver customer excellence at our Cannon Hill office location. To be successful in this role you will need to be enthusiastic and an energetic person who loves going above and beyond to exceed support expectations daily. Proactive and responsible, your planning skills will ensure your success in meeting customer expectations and stay one step ahead of customer requirements. You will be center stage in representing IT to our workforce of people; your excellent communication skills will ensure you interact with your customers effectively and always follow through. Previous customer service experience is a must and show us how you thrive going above and beyond to meet and exceed expectations. The role will be responsible for providing support not only onsite at our Cannon Hill location, as well as other site locations in Queensland, but you will also provide IT support to all our employees across Australia. You will join a local team and be backed with global expertise as well as a tailored professional development program to ensure you and your work are successful. Key Responsibilities: Address the day-to-day IT support needs of end users by providing exceptional support for incident, service request, and problem management Attend to end user requests by phone, walk-ups, and online ticketing systems Liaise with EA's to coordinate successfully, roll outs, upgrades, meetings and new technology integrations. Maintain, support and provision desktop hardware including PCs, Laptops, Mobile devices, printers, and other peripherals Support audio visual incidents and staff requests Assist in asset management and disposal processes Maintain and update documentation as required, including, but not limited to End User Work Instructions, Self-Help guides and technical documentation for inclusion into the Knowledge Base. Contribute to process improvement to improve the way we work Skills, Experience and Qualifications: Minimum 3 years' experience in a technical IT support and customer facing role Display exceptional communication and presentation skills with a willingness to learn and provide an innovative approach Work with minimal supervision Completed studies in Computer Science, Information Technology, Business, or a related discipline Experience supporting Office 365, Windows 10, and Active Directory technologies Exposure to SCCM Co-Management and Exchange Hybrid environments In-depth knowledge of troubleshooting hardware and software Self-motivated problem solver who takes initiative, ownership and strives for excellence Capable of working autonomously as well as collaboratively in a team Strong focus on customer satisfaction with excellent verbal and written communication skills Ability to multitask and prioritise effectively while maintaining a high level of attention to detail Must hold an Australian Driver's license Some travel may be required Successful candidates must be an Australian citizen and/or able to obtain and maintain Australian Defence security clearance. Eligibility can be found at http://www.defence.gov.au/agsva . This is your chance to belong to an inspiring team and build your career at a company that invests in your future. As our employees say, we do great work at Raytheon Australia and it's great to workhere. If you are looking for a challenging and rewarding career access your next mission now by clicking on the "Apply" button below or contact us at Careersraytheon.com.au RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms • Sun, 25 Feb • RTX Corporation

IT Support Analyst » Cannon Hill, Brisbane - Date Posted: 2024-02-20 Country: Australia Location: AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia Position Role Type: Unspecified - Use leading-edge technology to design and deliver technical solutions to complex problems - Work with diverse teams, both locally and globally - Provide real outcomes that make a difference to our nation's security Raytheon Australia is a trusted capability partner to the Australian Defence Force, providing technology solutions that protect and secure our sovereign projects. We are seeking a smart and energised IT Service Delivery Specialist who is looking to take the next step in their career helping shape service delivery and deliver customer excellence at our Cannon Hill office location. To be successful in this role you will need to be enthusiastic and an energetic person who loves going above and beyond to exceed support expectations daily. Proactive and responsible, your planning skills will ensure your success in meeting customer expectations and stay one step ahead of customer requirements. You will be center stage in representing IT to our workforce of people; your excellent communication skills will ensure you interact with your customers effectively and always follow through. Previous customer service experience is a must and show us how you thrive going above and beyond to meet and exceed expectations. The role will be responsible for providing support not only onsite at our Cannon Hill location, as well as other site locations in Queensland, but you will also provide IT support to all our employees across Australia. You will join a local team and be backed with global expertise as well as a tailored professional development program to ensure you and your work are successful. Key Responsibilities: - Address the day-to-day IT support needs of end users by providing exceptional support for incident, service request, and problem management - Attend to end user requests by phone, walk-ups, and online ticketing systems - Liaise with EA's to coordinate successfully, roll outs, upgrades, meetings and new technology integrations. - Maintain, support and provision desktop hardware including PCs, Laptops, Mobile devices, printers, and other peripherals - Support audio visual incidents and staff requests - Assist in asset management and disposal processes - Maintain and update documentation as required, including, but not limited to End User Work Instructions, Self-Help guides and technical documentation for inclusion into the Knowledge Base. - Contribute to process improvement to improve the way we work Skills, Experience and Qualifications: - Minimum 3 years' experience in a technical IT support and customer facing role - Display exceptional communication and presentation skills with a willingness to learn and provide an innovative approach - Work with minimal supervision - Completed studies in Computer Science, Information Technology, Business, or a related discipline - Experience supporting Office 365, Windows 10, and Active Directory technologies - Exposure to SCCM Co-Management and Exchange Hybrid environments - In-depth knowledge of troubleshooting hardware and software - Self-motivated problem solver who takes initiative, ownership and strives for excellence - Capable of working autonomously as well as collaboratively in a team - Strong focus on customer satisfaction with excellent verbal and written communication skills - Ability to multitask and prioritise effectively while maintaining a high level of attention to detail - Must hold an Australian Driver's license - Some travel may be required Successful candidates must be an Australian citizen and/or able to obtain and maintain Australian Defence security clearance. Eligibility can be found at http://www.defence.gov.au/agsva. This is your chance to belong to an inspiring team and build your career at a company that invests in your future. As our employees say, we do great work at Raytheon Australia and it's great to workhere. If you are looking for a challenging and rewarding career access your next mission now by clicking on the "Apply" button below or contact us at Careersraytheon.com.au RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. • Sat, 24 Feb • RTX Corporation

IT Desktop Support Engineer » Lytton, Brisbane - On-site IT Desktop support for our Lytton Refinery operations Be part of a growing and exciting business Permanent, full time position with competitive salary & package on offer About Ampol : Here at Ampol, we are proud of our heritage as Australia's only owned fuel brand. Fuel may be the foundation of our business, but our motivation and purpose come from the people, industries, and communities we engage with. From our origins until today, we've always been inspired by the role we can play in people's lives - to keep them moving, to make journeys happen. In the next few years, Ampol will be evolving our energy offering to ensure we continue to meet the ongoing needs of our customers whilst best leveraging marketplace opportunities as they arise. We are investing in our infrastructure and people to ensure that we can continue to provide, safe, reliable, and competitive supply to our valued customers. For over 100 years we have supported Australians to travel far and wide, and we'll be here for 100 more powering better journeys. The role: As a business that never stops transforming, our people are challenged with making it happen. Whether it's dreaming up big ideas, questioning the norm, or solving complex problems, we are tasked with making an impact on the business that will take us into the future. Our collaborative culture means effective decision making informed by diverse thinking, cross functional-working teams and access to experts across our business. People are at the heart of our success, and we have a current opportunity for a Desktop Support Engineer to provide face-to-face, on-site IT support and guidance to our users across all technology platforms; including but not limited to; Computers, Phones, Tablets, and video conferencing facilities. This is a permanent role based onsite at our Lytton Refinery. In addition to your usual hours of work, this role participates in an on call roster. Key duties: Provide technical support for IT issues and incidents, including floor walking support to customers, and handling escalations from Service Desk customers to resolution Manage customer expectations regarding issue resolution in a complex environment Investigate technical issues to determine root cause and provide a resolution Assist with technology issues in meeting rooms providing on-site hands and feet support and incident management for meeting room AV equipment Identify and be alert to major incidents that may occur, ensuring that these are raised through the standard channels for analysis and resolution Provide remote technical support as required for other locations across Ampol Technical support within a modern Microsoft user environment (O365, Microsoft MDM\Intune administration) and assisting with iPhone and iPad configurations Provide on-site hands and feet support to server teams and networking teams in the event of an incident requiring physical intervention Promote and ensure that agreed support processes are used by customers (eg Ampol IT ServiceNow portal for self-service requests and ticketing) Work with Release and Transition manager to support the roll out of new/changed services, and manage deployment of assets to end users About you: Minimum 5 years' experience in End User Computing Support roles Proven experience providing IT support in a large and complex environment, facilitating the resolution of escalated issues, promoting collaborative relationships, and having an ability to accurately identify and raise emerging issues Working knowledge of IT Service Management Processes, focusing on Incident management and Service request fulfilment Recent practical experience in IT field support and escalation management Demonstrated experience in Microsoft MDM\Intune administration Knowledge & experience within IT infrastructure services, in particular the operation and support Excellent communication and proven experience in building relationships We'll take you further by: Our total remuneration is competitive. This is across base salary, a performance incentive, employee share offers and a 25% discount on Fuel for two privately used cars We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values. Career development and learning opportunities including LinkedIn Learning and other tailored training solutions. Paid Parental Leave - up to 12 weeks paid Parental leave, and up to a year off (unpaid). In addition to the 12 months of unpaid parental leave, employees may apply for a further 12 months of unpaid parental leave (a total of 24 months for each birth) BabyCare Package - financial and flexible support for parents transitioning back to work. Need some wheels? Novated Lease options are available. Invest in your future with the Employee Share Scheme Leave Options - We offer wellbeing leave and leave purchasing. Care for your Community. Spend one paid day a year volunteering with one of our Ampol Foundation partners. We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol. If we've got your interest, we encourage you to submit an application because we would love to tell you more. Click 'Apply Online' below to register your interest. • Sat, 24 Feb • Ampol Ltd.

Assistant Director of Finance – 12 month Parental Leave Cover » Noosa Heads, Noosa Area - Job Description Reporting to the Director of Finance this is a fantastic opportunity for a highly motivated professional with leadership experience to gain further exposure as an Assistant Director of Finance. In this role you will be responsible for assisting the Director of Finance in the daily operation of the Finance Department, directly overseeing and assisting Accounts Payable, Receivable, Payroll and Stores. This position is fixed term for 12-months. WHAT YOU’LL BE DOING Completing End of Month Reports accurately and in a timely manner Supervising and assisting the finance team including liaising with IT support Working with Department Managers to develop effective measures to enhance their department’s profitability Developing and monitoring all financial systems for the Hotel with a view to improve and streamline procedures Continuous review of internal controls and compliance Project Management • Fri, 23 Feb • SOFITEL

Service Desk Officer » Brisbane, Brisbane Region - Clicks IT Recruitment is currently working with a government department based in the Brisbane CBD. They are responsible for providing front line IT services to a range of other government departments. Internally, they have dedicated teams providing support across Level 1-3. Currently they are looking for 2 Service Desk Analysts to join their Level 1-2 team. The focus of this role will be to receive and handle requests for IT support, adhering to set procedures, and promptly allocate unresolved tickets. Key Skills and Experience: Experience in a previous IT Support/Service Desk Analyst role within medium to large organisations. Experience within Windows and O365 environment, and supporting Apple and Android mobile devices Experience with Ivanti Service Manager Service Desk software (or similar) Experience with Amazon Connect call management software (or similar) Advanced communication skills in responding to clients with diverse backgrounds and varied professions. Experience in problem solving and troubleshooting techniques Good technical knowledge and ability to work within a dynamic team environment. On offer is a 12 month contract, offering up to $43.10 per hour inclusive of super. Please note that candidates must be Brisbane based or willing to relocate prior to commencement. For further information please contact Kate Pengelly at Clicks IT Recruitment on 61 419 721 158. At Clicks we embrace diversity, inclusion and equal opportunity. We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please call 1300 254 257 or email adjustmentsclicks.com.au Job Summary Pay: $43 - $43 / hour Location: Brisbane - CBD Job Type: Contract Specialisation: Help Desk/Support Reference ID: BBBH74607 • Fri, 23 Feb • Clicks IT Recruitment

Nurse Unit Manager » Brisbane CBD, Brisbane - Job details Position status Permanent Position type Full-time Occupational group Health - Nursing Classification Nurse Grade 7 Workplace Location Brisbane Inner City,Brisbane - South Job ad reference QLD/MS03546193 Closing date 03-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Permanent Contact person Fiona Fullerton Contact details 07 3176 7100 Access the National Relay Service Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population. This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The Nurse Unit Manager (NUM) is accountable at an advanced practice level for leading and coordinating the ward to achieve best standards for clinical practice, patient centred care within a healthcare team and is responsible for the provision of effective and efficient human, material and financial resource management. Work collaboratively with peers and others to create team cohesion and a positive practice environment that achieves best practice outcomes for patients and/or service. Plan and lead human, material and financial resource management strategies and processes, regularly evaluating to ensure effectiveness. Lead change through service-wide quality and service improvement activities and support best practice information technology (IT) support solutions. Lead the succession planning and development of staff Promote and initiate innovative practice change to meet emerging service needs. Find out about the role in more detail and how to apply in the attached Role Description. Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day. We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. Eligible health workers may qualify for a Workforce Attraction Incentive payment. To find out more and see if you are eligible visit: https://www.healthycareers.health.qld.gov.au/attraction-incentives You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Applicants are encouraged to • Fri, 23 Feb • Queensland Government

IT Support Analyst » Cannon Hill, QLD - location, as well as other site locations in Queensland, but you will also provide IT support to all our employees... program to ensure you and your work are successful. Key Responsibilities: Address the day-to-day IT support needs of end... • Thu, 22 Feb • Raytheon Technologies

IT Help Desk Support | Level 1/2 | Cairns Based » Cairns Region, Queensland - The Client Our client is a long standing, reputable managed service provider located in Cairns. They have an enviable reputation for providing exceptional levels of customers service in the installation, configuration and maintenance of IT infrastructure for small and medium sized organisations. The Opportunity Our client is currently looking for an entry level person with 1 to 3 years' experience who is motivated to further develop their career as an ICT Support Technician. As they have a diverse client base, this role will expose you to a diverse variety of work involving exciting new technical challenges which will in-turn, enable you to learn many new ICT based skills. The opportunity is ideal for someone with a passion for fixing IT based problems who is looking to to further progress their career with a reputable managed services provider. In this role, you will be provided all the training required in addition to being provided the necessary tools of the trade. You will be required to visit clients on-site. This means you will require a current Australian drivers license and a reliable car. Additionally, as you will be representing your employer through face-to-face service delivery with clients, you will also require exceptional presentation and communication skills. About You If you have a strong desire to further develop your career as a professional ICT Support Technician, this role is for you. This is ideally suited to someone with 1 to 3 years' experience in a similar role. In this role, you will be trained to undertake diagnosis of ICT problems and provided the skills to enable you to troubleshoot for level 1 and 2 issues giving you the technical capability to resolve customer requests. You will be provided the opportunity to learn about the following: Server-based assistance; Working on domain names; Redirecting records; Software fixes & updates; Installation of printers/network devices; Configuration and management of routers/modems; Set up of computers for client use; Troubleshooting user accounts; Security permissions; Working in pre-defined active directories; Troubleshooting networks; Fixing application errors; Intermediate/complex break-fixes; Intermediate vendor management; Office 365 Troubleshooting; Azure Troubleshooting; Updating documentation; Server updates and patches. To be considered for this role, you will require a valid Australian Drivers license in addition to having your own reliable car. To Apply Applications should be forwarded by clicking the 'Apply' button below. For a confidential discussion you are welcome to call Brendon Dyer on (07) 4034 5000 . To be eligible to apply for this job, you must be an Australian or New Zealand citizen or have an appropriate visa to be able to live and work in Australia. About Us With offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specialising in permanent and temporary roles. With a focus on administration and professional talent, we are selected suppliers to local businesses, Queensland Government, Government Owned Corporations and Local Government. We have a broad client base throughout Regional, North and Western Queensland. Should the above role not be of interest to you but you would like to be considered for other similar roles, please feel free to call us on (07) 4034 5000 for a confidential conversation about how we can assist you in finding your next career opportunity. Job Ref: 3883 • Wed, 21 Feb • Precruitment

IT Help Desk Support | Level 1/2 | Cairns Based » Cairns, QLD - reputation for providing exceptional levels of customers service in the installation, configuration and maintenance of IT... person with 1 to 3 years’ experience who is motivated to further develop their career as an ICT Support Technician... • Tue, 20 Feb • Precruitment

Technology Support Officer » Bilinga, Gold Coast South - About us Southern Cross University is a dynamic, ambitious institution focussed on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy. Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow. About the opportunity The University’s Technology Services unit provides effective technology leadership, strategy, and expertise through proactive engagement with the University and its partners, with the goal to deliver purposeful and reliable technology systems in line with the expectations and requirements of the University and its customers. As a member of Technology Services’ Customer Service team, the Technology Support Officer will be responsible for providing Information Technology support to staff and students, work units, teaching spaces and computer laboratories to the University and its partners across the Gold Coast Campus. This opportunity is located at Bilinga at the southern end of the Gold Coast, which offers the best of the coastal lifestyle. This position is a 6-month casual opportunity, with an hourly rate between $52.63 and $58.49. About you We are seeking applications from experienced Information and Communication Technology (ICT) support professionals who have a drive to deliver the highest standards of services to our internal and partner clients. In addition, you will have: Tertiary qualifications with strong computing content and/or experience in an ICT user support environment. A thorough working knowledge and aptitude for various technologies. Excellent communication skills, and a successful track record guiding clients to a solution either in person, by phone or online. An innovative, solutions-based approach and demonstrated commitment to continuous improvement of support services, while actively contributing to the success of a team. Applicant requirements Applicants must apply online and attach a CV and cover letter responding to the requirements in the ‘About you’ section within this advertisement by the closing date. Information to support you to prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting jobsscu.edu.au. Job applicants must be Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with unrestricted work rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position. Further information To view the full position advertisement and details of the application process please click on the APPLY button where you will be redirected to the Southern Cross University website. Closing Date: 11.30pm AEDT, 4 March 2024 Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located. The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI. We encourage applications from people with disability and will provide adjustments to the recruitment process upon request. Together, we are Transforming Tomorrow. • Tue, 20 Feb • Southern Cross University

Support Technician » Brisbane, Brisbane Region - Come join our IT Support Team We are searching for solution focused, tech-savvy individuals. If this sounds like you - APPLY NOW Why Smile IT Join an established and thriving tech team, providing you with opportunities for career advancement and skill development. Work in a dynamic and collaborative team environment, surrounded by passionate and knowledgeable IT professionals. Gain exposure to a wide range of technologies and industries, enhancing your technical expertise. Be part of a company that values work-life balance and fosters a supportive and inclusive culture. Make a real difference by growing yourself, our customers and others. What you will do: Provide exceptional technical support to clients, resolving hardware, software, and network issues promptly and efficiently. Diagnose and troubleshoot complex technical problems, offering timely solutions and ensuring minimal downtime. Collaborate with Level 1 support technicians to ensure swift resolution. Maintain accurate documentation of support tickets, resolutions, and client interactions. Assist in the implementation of new systems, applications, and technologies. What you will bring: Strong communication skills with the ability to effectively communicate technical information to non-technical clients. Exceptional customer service skills, demonstrating patience and professionalism when dealing with challenging situations. Proficiency in diagnosing and troubleshooting issues related to Windows and Mac operating systems, hardware, and common software applications. Relevant certifications such as CompTIA A, Network, or Microsoft Certified Professional (MCP) are a plus. If you are ready to elevate your IT support career and work with a reputable tech solutions company, APPLY NOW with your resume and a brief cover letter outlining your relevant experience. We look forward to hearing from you • Mon, 19 Feb • Smile IT

It support lead » Brisbane, Brisbane Region - As soon as possible Continuing Services Award Level 6 - $79760 - $97110 per annum Super Estimated start date: Commencing ASAPPosition tenure: Continuing Weeks worked: Up to 52 weeks including school holidays Total Paid Hours (per week) & days required: 38 hours p/w Salary level, range or hourly rate: Services Award Level 6 | $79,760 - $97,110 / Employment conditions: Diocesan Catholic Education Employing Authorities in Queensland Single Interest Agreement Good Samaritan Catholic College is a Prep to Year 12 College located at Bli Bli on the Sunshine Coast. The College opened in 2019 and is steadily growing towards full enrolment of approximately 1500 students. The first seniors will graduate from the College in 2024. As part of Brisbane Catholic Education, our co-educational College aims to be a welcoming and supportive community of people who respect ourselves, each other and the environment. Our School provides a place where students have the opportunity to excel to the best of their ability in all areas, contribute to the community and lead the way in our changing society. The College's motto "Journey with Compassion" is lived every day in the lives of our students, staff and community. We are a place of learning where confident, self-directed and focussed students thrive in a supportive environment, working towards a positive and hope-filled future. Explore to learn more about us. Good Samaritan Catholic College is actively seeking applications for a IT Support Lead. As a senior technical support role, the IT Support Lead will play a crucial part in the daily operations of the IT Department. The following are the key responsibilities of the role: 1. Administration of ICT Systems: The IT Support Leader will focus on administering all ICT systems to ensure maximum operational performance and security. This includes managing infrastructure, software, and network components. 2. Technical Needs Alignment: Ensuring that all infrastructure aligns with the technical needs of College staff, students, and parents. This involves assessing requirements and implementing solutions. 3. High-Level Technical Support: Providing high-level technical support to the IT Support Team. This includes troubleshooting complex issues, assisting with system maintenance, and ensuring smooth operations. Qualifications and Skills Required: Relevant degree-level qualifications. Ability to be self-directed and show initiative. Strong communication skills (both written and verbal). Experience in network management. Demonstrated ability to lead and develop implementation of various procedures To be eligible to be considered for this role you will: hold a Paid Employee Positive Notice Blue Card prior to commencement; be eligible to work in Australia for the duration of the appointment; and have a commitment to and understanding of the ethos and traditions of Catholic Education. Please note applications for this role may be considered as they are received, and an appointment made prior to the advertised close date.Everyone at Brisbane Catholic Education models and fosters a and promotes a culture where student protection is everyone’s responsibility. Successful applicants will complete requisite pre-employment screening, in accordance with legislation, prior to appointment. Equity and inclusion are at the and we recognise the benefits of a diverse workforce. We encourage and welcome candidates from all backgrounds to apply for this role. Contact: Ben Meyers Contact number: 0753748 Contact email: bne.catholic.edu.au Closing date: 25-Feb-2024 • Mon, 19 Feb • Brisbane Catholic School

IT Support Specialist » Brisbane, Brisbane Region - IT Support Specialist Cleared is working with a pioneering technology company in the Australian Defence Industry and looking to speak to a NV1 IT Support Specialist based in Brisbane The client is one of the leading providers of vision-based AI systems, who combine computer vision, AI-enabled geospatial data analytics, and AI augmented decision support to revolutionize the connected battlefield. As an IT Support Specialist, you'll be at the forefront of Defence AI, ensuring the systems remain online and up to date with the latest in AI software development. Your role will involve supporting AI training servers, managing Edge compute devices, and maintaining typical business technologies like Microsoft 365, Meraki networking equipment, and Windows servers. If you're a strong communicator with a positive attitude, a hunger for learning, and a keen interest in new tech, this opportunity if for you Key Responsibilities: Provide exceptional technical support to our team of scientists, engineers, and developers. Troubleshoot and resolve hardware, software, and network issues promptly. Communicate technical concepts effectively to non-technical users. Collaborate with team members to achieve common goals. Utilize problem-solving skills to find creative solutions to technical challenges. Stay updated with the latest technologies and continuously enhance your skills. Maintain a positive attitude and go the extra mile for customer satisfaction. Qualifications & Experience: Bachelor's degree and at least 5 years of experience in helpdesk or technical support roles. Strong knowledge of Microsoft 365, including email, file storage, and collaboration tools. Experience with PowerShell scripting for automation and process improvement. Familiarity with Meraki or equivalent networking equipment. Experience configuring and maintaining desktop and server hardware installations. Knowledge of virtualization platforms like Hyper-V and supporting Windows operating systems. Experience working with Active Directory. Beneficial Additional Skills: NV1 Security clearance level. Remuneration & Benefits: Competitive salary range. Career development opportunity to complete Information Security Management Systems Lead Auditor course. At Cleared, we provide tailored recruitment solutions to individuals seeking their next opportunity and to organisations searching for talent within Defence Industry, Intelligence and National Security. We reward our friends for helping their friends . If you refer anyone who is looking for new opportunities, we will reward you with a gift card up to $1000. Terms and conditions apply. If you are interested in this opportunity, contact Daniel on: Daniel Crowe - Consultant M : 0424 906 007 | E: • Sat, 17 Feb • Cleared ICT

IT Support Officer » Eight Mile Plains, Brisbane - Immediate Start Eight Mile Plains Location Full-time Day-time business hours (9am - 5pm) About Us Horizon Solsolutions Australia Pty Ltd trading as Cocoon SDA Care isa registeredproviderof NDISaccredited Specialist Disability Accommodation (SDA) across Australia.Together, our mission is to create an exceptional experience by understanding each Participant’s aspirations and goals and connecting them to communities through our NDIS Platinum standard accommodation. About the role As the IT Support Officer, you will play a crucial role in providing onsite support to our users in National wide You will be the primary point of contact for IT support and will be responsible for ensuring the smooth operation of our IT infrastructure. We offer a competitive salary package and a dynamic work environment that encourages professional growth and skill development. If you possess a passion for technology and enjoy providing exceptional IT support, this role may be the perfect fit for you Horizon Solsolutions Australia Pty Ltd use a range of technologies, and knowledge of any of them would be beneficial. These include: Software development Office 365; Intune; Windows 10 and 11; Windows Server 2016 and 2019; Fortigate Firewalls; Laptops and Desktops; Uqbuiti Wireless Access Points. Role Responsibilities Answer incoming support calls and provide resolution within SLA using our IT Helpdesk; User administration, support and management of Active Directory, Microsoft Office 365, Microsoft Exchange Online, Microsoft Teams, Adobe Products; Desktop and Laptop deployment, rebuilds and warranty repairs; Administration and support or various peripheral devices including deployment and support of various devices such as smartphones and other IOS devices and android tablets; Application installation, upgrades, configuration, and support; Organising warranty and repairs for faulty devices with manufactures such as Lenovo, Dell and HP; Asset management using our asset management system; Creating procedures and documentation and continual improvement of current process and procedures. Skills and Requirements Demonstrated experience in Information Technology; Great teamwork skills with a strong customer service approach; Strong communication skills; Knowledge of Windows 10 and 11 - (essential); Knowledge of Microsoft Office 365 - (essential); Knowledge and Experience of services such as Active Directory, Exchange Online and Intune - (desirable); Knowledge and understanding of basic network infrastructure, switches, cabling etc; ITIL certification - (desirable); Enjoy what you do and like to have a bit of fun. Please apply through Seek with an updated CV and a cover letter. • Fri, 16 Feb • Cocoon Group Services

IT Support Officer » Eight Mile Plains, QLD - As the IT Support Officer, you will play a crucial role in providing onsite support to our users in National wide... You will be the primary point of contact for IT support and will be responsible for ensuring the smooth operation of our IT... • Fri, 16 Feb • Cocoon SDA Care

IT Operations Officer - Level 2 » Redcliffe, Redcliffe Area - Liebherr-Australia is a member of the Liebherr group of companies, which employs over 42,000 people in more than 120 autonomously operated companies in over 50 countries around the world. The Liebherr group of companies attribute their leading position in diverse international markets to the quality and reputation of technologically advanced products, services and commitment to client satisfaction.As a member of a small and dynamic local team, you will report directly to the IT Operations Manager. In this role, you will be part of a national IT Support services team and will be accountable for delivering timely and efficient IT support services to the entire organization on a nationwide scale. The position requires a service-oriented individual who possesses composure, patience, and the ability to handle various inquiries and issues simultaneously, delivering prompt responses and accurate resolutions.Key responsibilities:Provision of IT support servicesInstalling and configuring computer hardware, software, systems, servers, networks, printers, and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support to the branch (this may be in person or over the phone)Keep inventory of all equipment, software, and license users.Testing new technology and training usersActive participation in the implementation of new IT solutions and servicesProvide on-the-job training and mentoring as requiredAbout you:2 years Helpdesk experienceDiploma in Information Technology is preferredIntermediate computer hardware and software installation skillsAdvanced problem-solving skillsKnowledge in the distribution and disposal of classified data/documents/devicesChange management and user adoption –Training and designing including e-learningDetermining customer needs and establishing service solutions and forecastsMaintains a positive and optimistic attitudeCommunicates effectively and appropriately with othersCustomer facing service and consultative skillsBenefits Employee Benefits including: 10 weeks paid parental leave, 5 bonus leave days, ability to purchase leave, ability to access LSL earlyLiebherr One Hub – Employee discount portal for great savingsTraining programs and opportunities to ensure your continued growthIn house soft skills and Leadership training programCultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careersDiversity and InclusionDiversity and inclusion sits at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplaceHow to applyPlease apply via the link below.Applications close 1 March 2024Liebherr Australia would like to thank you for submitting your application.Candidates are advised that interviews may commence before closing date. Please note: applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.No agencies or third parties please.Email applications will not be accepted. • Thu, 15 Feb • Liebherr Australia Pty Ltd

IT Projects Officer | IT Program Advisor » Brisbane, Brisbane Region - An experienced IT Projects Officer (ITB Program Advisor) is required to work closely with and support IT Project Managers, on one or more Technology / Digital projects within this large, QLD Government Information Technology Branch. Previous project support experience within an enterprise scale environment is highly regarded. The Program Advisor will be responsible for the following: Assisting the Project Manager with preparation of project documentation including project initiation documents, work package documents and status reports within a PRINCE2 environment, providing a quality assurance role over project artefacts; Assisting the Project Manager maintain the project schedules, including: Undertaking weekly reviews with the Project Manager; Ensuring actuals and to go hours have been applied to project activities; Ensuring resource allocations and project forecasts are accurate; Preparing project financial reports reconciling and reporting budgets, actuals, forecast, variances and billing information; Assisting the Project Manager to maintain and monitor change, risk and issue registers by providing weekly reviews; and Current and varied experience across public and private sector is highly desirable. This high performing team is seeking highly skilled applicants who have demonstrated current and varied experience across public and / or private sector within large scale PRINCE2 IT Project environments. While flexibility is offered and remote working is part of this flexibility, only Candidates Based in SE QLD with the ability to attend the north Brisbane office on a regular basis should apply (2 Days per week minimum) If you are applying from interstate, please clearly share your ability & plans to relocate to SE QLD. To discuss your suitability further, call Amy McAuley at u&u on 07 3232 9116 quoting reference number 34778. Alternatively, to submit an application, please click below. Please submit your resume in Word format only. • Wed, 14 Feb • u&u

IT Support Engineer – Level 1 » South Brisbane, Brisbane - Liebherr-Australia is a member of the Liebherr group of companies, which employs over 42,000 people in more than 120 autonomously operated companies in over 50 countries around the world. The Liebherr group of companies attribute their leading position in diverse international markets to the quality and reputation of technologically advanced products, services and commitment to client satisfaction.As a key member of a small dynamic team and reporting to the IT Operations Manager, you will be responsible for providing essential technical assistance and exceptional customer service to end-users within the organisation a national scale. Based in our Brisbane South branch, the role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results.Key responsibilities:Provide of IT support services, level 1 ticketsCollaborate with other IT teams (e.g., Level 2/3 support, infrastructure, and security) to escalate and resolve complex issues.Install and configure computer hardware, software, systems, servers, networks, printers, and scannersMonitor and maintain computer systems and networksEfficiently and accurately log, prioritize, and manage support tickets using a ticketing systemProvide technical support to the branch (this may be in person or over the phone)Keep inventory of all equipment, software, and license users.Test new technology and training usersActive participation in the implementation of new IT solutions and services.About you:2 years Helpdesk experience preferredDegree qualifications in Information Technology or equivalent (preferred)Intermediate computer hardware and software installation skillsIntermediate problem-solving skillsKnowledge in the distribution and disposal of classified data/documents/devicesDetermining customer needs and establishing service solutions and forecastsMaintains a positive and optimistic attitudeCommunicates effectively and appropriately with others.CultureWe are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.Diversity and InclusionDiversity and inclusion sits at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.Benefits Global Company – Job StabilityDevelopment and career progression opportunitiesGenerous benefits, including 5 days bonus leave days, paid parental leaveCorporate Health Insurance DiscountGenerous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc.How to applyPlease apply via the link below. David CockramSenior HR Business PartnerApplications close COB 8th March 2024.Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.No agencies or third parties please.Emailed applications will not be accepted. • Tue, 13 Feb • Liebherr Australia Pty Ltd

IT Support Engineer - Level 1 » Brisbane, QLD - enquiries and issues, providing quick responses and accurate results. Key Responsibilities Provide IT support services..., level 1 tickets Collaborate with other IT teams (e.g., Level 2/3 support, infrastructure, and security) to escalate... • Mon, 12 Feb • Liebherr

Service Delivery Support Officer » Townsville, Townsville Region - In this role you will: Establish key communication processes to coordinate links between the correctional centre, service providers and probation and parole services to ensure appropriate services and support are being provided Monitor and analyse data to ensure identification and allocation of prisoners to the appropriate services, both internal and external Collation and provision of data and reports on service delivery performance Establish effective working relationships between QCS and service providers to support the release planning process Provide guidance to contracted service providers in relation to identified service delivery needs Contribute to the ongoing review of the service delivery through monitoring the efficiency and relevance of service provision, identifying any gaps in service delivery and advising on improvements Liaise with service providers in relation to induction training, custodial awareness training, criminal history checks, security access to centre, room setup, and resource requirements Provide ongoing support and practical assistance to external and internal service providers Maintain waiting lists for programs and courses outside of those managed centrally, including programs and services for prisoners on remand and those with short sentences. Schedules and notifies prisoners of course/service allocation and responds to queries in relation to availability Allocation of prisoners to programs including making offers and recording outcomes Manage schedules and any scheduling tool for classrooms and other educational/program areas, including development of master schedule and setup information Maintains up to date and accurate records of program and service participation including in the Integrated Offender Management system (IOMS) and/or alternate systems as required Carry out administrative duties as requested Provide information technology support and undertake device security checks Ensure the security and confidentiality of QCS property and information Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License. • Fri, 09 Feb • Queensland Corrective Services

Technology Support Coordinator » Brisbane, Brisbane Region - Job Location Brisbane Division Practice Management - Technology Description About the role A fantastic opportunity has become available for a Technology Support Coordinator to join our Service and Support team. In this role, you will ensure the efficient operation of all facets of a full stack Microsoft environment to meet the needs of the business as defined in our SLA's. The key objectives of the role will include: Responsible for handling first and second level hardware and software technical support. Providing IT support services across a variety of Microsoft platforms, business applications and cloud systems. Providing IT support services for a range of desktop models and core infrastructure. Researching and investigating technical problems. Prioritisation, coordination and escalation of service requests. Ensuring IT security best practices are adhered to. Adhering to all processes and documenting procedures accordingly. Provide professional in-person, telephone and remote support. Escalating issues to other Technology teams in a timely manner. Making recommendations on upgrades and solutions when necessary. Be able to assist non-technical staff with understanding of technical concepts. About you You will have a friendly, energetic and enthusiastic personality with a results driven work ethic that is able to work both independently and in a team environment. The successful applicant will work with various onsite and remote stakeholders to provide top end customer service. You must possess strong attention to detail, highly developed problem-solving abilities, and display initiative and flexibility. As the ideal candidate, you will have the following background\skills: Tertiary qualifications or equivalent in a related field with at last 2 years' service desk experience. IT support experience in administering Office 365 and Azure AD hybrid deployments. IT support experience in the administration and troubleshooting of Microsoftcore platforms (Windows 10, Teams, Sharepoint Online, OneDrive, Active Directory). Exposure to various technologies including telephony, wireless, MFA and printing. Solid understanding of networking and IT security fundamentals. Strong troubleshooting skills. Strong written and verbal communication skills. Experience in applying ITIL Standards. Any professional certifications (eg. MCP, MCSA, MCSE, CCNA) would be highly desirable. This opportunity would interest a pro-active individual who is seeking to work with a dynamic organisation in which technology is a key aspect of the solution. This role requires high-level analysis and problem solving and you must have good communication skills with a strong customer focus. The position can occasionally necessitate flexibility in hours of work to enable support of business-critical IT Operations. Experience in a similar role in a professional services environment would be preferred. About us KordaMentha is an independent and trusted firm providing specialist cybersecurity, forensic, financial crime, performance improvement, real estate and restructuring services. We help clients grow and maximise value, protect from financial loss and reputational damage and help recover value in tough times. Our team of almost 400 specialists extends across Asia-Pacific. With diverse experience - in finance and real estate to law enforcement and the c-suite - we apply a different mindset to our work. We customise our approach using the expertise most suited to your requirements. • Wed, 07 Feb • KordaMentha

Service Desk Agent » Brisbane, Brisbane Region - IT Service Desk Agent Sydney. Great IT Support Role. Sydney. IT Service Desk Agent. Excellent Career Progression. IT Service Support Role. About the company Award Winning, National Critical Communications & Networking company with an excellent suite of clients. They have a friendly & supportive team. At the forefront of their industry, they are experiencing sustainable, organic growth across Commercial, Government and other key sectors. This is an extremely exciting company with great culture where your voice will be heard There is also a strong emphasis on career development. About the role The ideal person for this role will be a Technical Support / Service Specialist with experience managing Tickets and working meeting SLAs. You will have knowledge of IT Systems and knowledge of Q-SYS, Dante, and Bosch Praesideo/Praesensa which are audio software programmes. Excellent Career Progression and work with a great team are on offer. Parking on Site. Skills and experience required Strong foundational knowledge in IT principles and a keen interest in technology. • Strong foundational knowledge in Q-SYS, Dante, and Bosch Praesideo/Praesensa. • Excellent problem-solving skills, with a methodical and logical approach. • Proficient in verbal and written communication. • Ability to work effectively both independently and as part of a team. Are you interested in roles like this? Send us your resume to applicationsfoundpeople.com.au and we’ll let you know if we have something suitable. • Tue, 06 Feb • Found People